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James Pendleton Estate Agents� Clapham Common & Brixton office is located on The Pavement, a distinctly pretty row of shops and cafes with convenient access to both the Common itself and a range of amenities. A stone�s throw from Clapham Common Underground station and served by a number of bus routes leading to central and suburban London, the office is easy to reach via public transport. It is perhaps for this reason that our Clapham Common office is synonymous with convenience Read full description.... James Pendleton Estate Agents� Clapham Common & Brixton team deals with a very high volume of sales and lettings enquiries every week and along with the nearby Property Management team has always proved an extremely handy point of contact for our clients. The vibrant location of our Clapham Common & Brixton office means that a chat with our team is easily combined with a visit to Moens deli, a recharge at Macaron patisserie, or indeed a leisurely stroll on the Common!
James Pendleton Estate Agents

20 The Pavement Clapham, London
Greater London
SW4 0HY

0207 627 1111

May 21,2015
Minithumbup
By:
May 21,2015
0 people found
this helpful
I would highly recommend James Pendleton. We bought our house through them 6 years ago, used them as letting agents and so there was no question we would use them when we decided to sell. They are professional and offer a outique type service that I don't think you get from other agents. They know the area and the market exceptionally well and offer bespoke advice that was key to our decision making throughout. My only piece of feedback would be that it wasn't always clear who we were meant...
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Mar 10,2015
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Mar 10,2015
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We received an excellent 'all round' service from James Pendleton from start to finish. Tom Harvey was always professional and friendly and helped us move along our sale swiftly. I would recommend James Pendleton and Tom himself to anybody....
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Feb 19,2015
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Feb 19,2015
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It couldn't have been a more stress free experience. The initial contact with Pendletons was confidence inspiring. In stark contract to other agents they were attentive, quick to respond and managed viewings with our tenants without a hitch. The advice on price and what works were needed was very helpful and a special mention to the Angel Department for cleaning and removing all of the unwanted furniture. The best part is that as we live in Scotland it was all managed from a distance to the poin...
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Comment on agent fees
Easily worth the fees.
Was this helpful? Yes
Oct 24,2014
Minithumbdown
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Oct 24,2014
0 people found
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I have never received such bad service from an estate agent. They are very quick to take your money but very slow to return it. I am still waiting for my deposit. I would like to take this opportunity to warn anyone not to use them nor to take on the tenancy at 15 Shamrock Street. The house is falling down and has a slug infestation....
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What agent could do to change your mind?
The agent cannot do anything to change my mind. I have a very sour taste in my mouth!
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By: James Pendleton Estate Agents
Oct 25, 2014
View all comments (1)
Unfortunately there are facets of this situation which have caused delays. We are currently advising the landlord and will have the case resolved shortly.....
Dec 07,2013
Minithumbdown
By:
Dec 07,2013
1 people found
this helpful
The property I lived in had seriously bad damp which wasn\'t managed - the wall was painted over and the problem ignored. Our oven was condemned. Endless problems with the property which was met with rude replies from both Simon and Luke who tried to ignore the problems. Their boss and owner/founder - Lucy Pendleton chose to look after her staff rather than the tenants paying money to live in an uninhabitable property. Appalling customer service and would never recommend James Pendleton....
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What agent could do to change your mind?
Listen to the problems and try to deal with them effectively
Was this helpful? Yes
Dec 02,2013
Minithumbdown
By:
Dec 02,2013
1 people found
this helpful
Absolutely terrible. Firstly, on the viewing of the property (by the Northcote Road office) I was lied to about a number of issues: eg a musty/damp smell- told it is not always there and is just because of being unoccupied (smell has not left) also a broken window I was told being fixed- it had not. Then I was handed over to the office at clapham common to be dealt with by Vanessa to sort out contracts and arrange the issues I had specified in the offer. Things went from bad to worse. She in...
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Jun 28,2013
Minithumbdown
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Jun 28,2013
1 people found
this helpful
The woman who came to value my property was unreasonably evasive about their fees for selling my flat. I found this behaviour rather odd. If I wanted to buy something in a shop then natually I would want to know the price. She wasn\'t having any of it and wanted to know the selling fee that another estate agent had quoted me. Her immediate response when I told her was that James Pendleton could match the other agent. I said I would get back to her the next day but I didn\'t bother. I\'ve since d...
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Apr 09,2013
Minithumbdown
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Apr 09,2013
1 people found
this helpful
I usually don\'t write many bad reviews but I think this guys really deserve one. Such a poor service from James Pendleton: - Really expensive (they make you pay for everytime they move a finger) - Aggressive - Not helpful They ended up trying to get a big amount of our deposit for a flat we kept in excellent conditions (according to their own words). Just one thing to say: i\'m so glad I had experience with them only as a tenant and not as a property buyer or seller....
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What agent could do to change your mind?
I don\'t think I\'m a very demanding client, I would have recommended them if they just had been treating us fairly
Was this helpful? Yes
Aug 30,2012
Minithumbdown
By:
Aug 30,2012
2 people found
this helpful
-unbelievably high rates for reference checks - total fees came to £600 for a 2-bed £1800/month flat!, for nothing out of the ordinary -untruthful about the fees and what they would cost -completely uninformed and disorganised agent -on handover, keys and tenancy agreement were not all together, forcing us to run around Clapham chasing people on our time and annual leave -still waiting to see the actual condition of the flat - not hopeful!!!...
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Areas covered
  • SW12
  • Clapham Common
  • SW16
  • Brixton
  • SW4
  • Clapham
  • SW17
  • SW18
  • SW11
  • SW8
  • SW9
  • SW6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £422,000
  • Max: £950,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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William Yates - upload your photo William Yates
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David Cruise - upload your photo David Cruise
Lettings Consultant
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Kelly Rayment - upload your photo Kelly Rayment
Sales Manager
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David  Standeven - upload your photo David Standeven
Assistant Sales Manager
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Ross Gilchrist - upload your photo Ross Gilchrist
Senior Sales Consultant
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Tom Wyatt - upload your photo Tom Wyatt
Lettings Consultant
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Last updated at 9:31 AM 29/05/2015 by Ellie Bailey

Complaints Procedure

Should our service not meet expectations please direct complaints to info@jphomes.co.uk and your issue will be dealt with promptly.
Last updated at 9:31 AM 29/05/2015 by Ellie Bailey

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