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    Simon Silby
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    Joanne
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James Griffin Lettings

Greenacres Old Bracknell Lane West Bracknell
Berkshire
RG12 7AE

01344 307666

Dec 19,2014
Minithumbup
By:
Dec 19,2014
0 people found
this helpful
The team at James Griffin Lettings do the basics very well. Basic communication is accurate and timely which as we all know during a house sale or purchase is not the norm so I fully recommend the whole team at the Bracknell branch of James Griffin. In addition, before selling my house they were the letting agency for 3 years and again I have nothing but praise for their professionalism, invoice accuracy and timeliness of response to both me and the people renting my house. All in all a good ex...
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Sep 01,2014
Minithumbup
By:
Sep 01,2014
1 people found
this helpful
Ben found me tenants for my property as soon as I had exchanged contracts on purchase of the property. He was really on the ball and having found the tenants he got all the paperwork done very quickly and effeciently. Full marks! Everyone in the office are very helpful and friendly which is so important for any working relationship. I would not hesitate to recommend them....
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Comment on agent fees
Very reasonable.
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Aug 28,2014
Minithumbup
By:
Aug 28,2014
1 people found
this helpful
Ben was an excellent agent, he was very knowledgeable of both the property and the area and helped me secure the right place quickly and effortlessly. I would recommend James Griffin to all my friends family...
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By: JGL
Aug 28, 2014
View all comments (1)
Thank you for your feedback, we are glad you enjoyed doing business with us and wish you the best of luck with your move!....
Jun 03,2014
Minithumbup
By:
Jun 03,2014
2 people found
this helpful
We have just checked out of a property that we have been renting through James Griffin for over 2 years now, and are very happy with the service we received from them from start to finish. The team there have at all times been professional, polite and very helpful. As our landlord lives abroad we thought we would experience delays in response to any matters we raised, however this was never so, anything we reported was dealt with quickly and without issue. We would like to thank all at Jam...
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Apr 11,2014
Minithumbup
By:
Apr 11,2014
1 people found
this helpful
Top class personal service. Nothing is too much effort for Joanne and her team who are determined to do the job thoroughly despite my many requests! A refreshing change to the usual bands who only ever seem interested in collecting money without delivering a quality service. My tenants also seem very happy with JG Lettings - keep up the good work. Highly recommended!...
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Apr 02,2014
Minithumbup
By:
Apr 02,2014
1 people found
this helpful
I cant recommended Joanne highly enough for her highly competent and professional approach, she has a full understanding of all potential circumstances. I received an open and straightforward service which instils great confidence. Thank you....
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Jan 08,2014
Minithumbup
By:
Jan 08,2014
1 people found
this helpful
I have recently put my property with James Griffin Lettings and they (especially Director Simon Silby) have restored my faith securing a corporate Tenant for me in a matter of days after weeks of no success with my previous agency. Simon\'s approach has been very personable and most importantly he is always available and willing to give the benefit of his experience. A very rare trait indeed in today\'s service industry....
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Jan 03,2014
Minithumbdown
By:
Jan 03,2014
1 people found
this helpful
The agent did very little to sort out any maintenance issues. I (the tenant) was constantly having to do their job for them. Quite often I would phone up to ask if they\'d made any progress re a maintenance issue, and in most cases I was having to remind them what I was waiting for. The landlords were never chased up unless I requested them to be. In some cases, I was actually sourcing a supplier myself to get the job done. Unless I persistently chased them up, nothing got done. ...
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What agent could do to change your mind?
Agent could simply have listened to our requests to get things fixed, and then arranged for them to get fixed. That would\'ve been nice. But it was too much to ask.
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By: JGL
Jan 08, 2014
View all comments (2)
Dear TGI Thank you for your review. Whilst we find your comments disappointing I would like to point out that we do have a complaints process in place and all genuine complaints are dealt with quickly and with the utmost professionalism. James Griffin Lettings strive to achieve the best possible levels of service and we endeavour to correct any areas in which we fall short of our own high standards. It would appear in this instance that no such formal complaint was made and the opportunity to ....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £467,500
  • Max: £467,500

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 2 1 1 0 0 0 1 0
Ben Cutcliffe - no image available Ben Cutcliffe
Assistant Lettings Manager
3 reviews

About Ben Happy to help View full profile
Simon Silby - upload your photo Simon Silby
1 reviews

About Simon No description set View full profile
Joanne   - no image available Joanne
Accounts & Management Director
2 reviews

About Joanne No description set View full profile

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Awards won by James Griffin Lettings, Bracknell RG12 7AE

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