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    Dean Honeycutt
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    James Honeycutt
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    Adam Watkins
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    Marcus Pollett
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    Robert Bailey
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    Chantelle Anderson
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    Reece coaker
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    Sadie Hibbs
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    Tom
No description for branch.
James Dean

66 Victoria Road Horley
Surrey
RH6 7PZ

01293 784411
Website not available

Properties for Sale
Properties to Rent

“ 5 star service... ”

Apr 13,2018
Minithumbup
Sadie Hibbs
By: 'Paul & Zeta'
Apr 13,2018
0 people found
this helpful
James Dean were unlike other estate agents used previously, as they really do work for the customer. This was especially true of Sadie who handled our sale and purchase; she was honest and efficient, nothing was too much trouble for her and would always look ...
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Comment on agent fees
Competitive fees
Was this helpful? Yes

“ First class service... ”

Apr 13,2018
Minithumbup
Sadie Hibbs
By: 'David & Hilary'
Apr 13,2018
0 people found
this helpful
Always punctual and polite. Answered any questions we asked and told us information we did'nt know. Was always ready to let us take another viewing if we required it....
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Comment on agent fees
Does not apply as we were buying.
Was this helpful? Yes
Feb 12,2018
Minithumbup
Robert Bailey
By: 'Happy pair.'
Feb 12,2018
1 people found
this helpful
From start to finish we received a really professional service. Our situation was turning out to be a bit of a nightmare for us but Rob could see our situation a did everything possible to make our life much easier. He and his team were ...
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Comment on agent fees
Reasonably priced.
Was this helpful? Yes
Feb 12,2018
Minithumbup
Robert Bailey
By: 'Jon & Janine'
Feb 12,2018
2 people found
this helpful
We put our property on the market in mid-2016. At the time the Property Market was not exactly buoyant! But we had found a house that we wanted to buy, so a sale of our house was essential. At the time, we obtained quotations from ...
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Comment on agent fees
James Deans Fees were highly competitive
Was this helpful? Yes
Jan 29,2018
Minithumbup
Tom
By: 'Tom'
Jan 29,2018
0 people found
this helpful
The agents were always very approachable and understanding. We were first time buyers and they helped us through the process nicely. They did make a few mistakes with information given to us regarding the purchase and also made a mistake with the initial offer we ...
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Was this helpful? Yes
Jan 11,2018
Minithumbup
Sadie Hibbs
By: 'Varun'
Jan 11,2018
0 people found
this helpful
JamesDean were fantastic. They had a professional but approachable attitude towards my house sale. Sadie in particular was very proactive, and took the initiative to help move things along and a good pace. Responses to emails were lightening fast, and everything was addressed promptly. I'...
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Was this helpful? Yes
Dec 20,2017
Minithumbup
Marcus Pollett
By: 'Patricia'
Dec 20,2017
1 people found
this helpful
Buying a second property seemed like a daunting prospect. However, I cannot fault James Dean Estate Agents in Horley, particularly the professionalism and courtesy of Marcus Pollett. Marcus walked me through the process and the attention to detail and prompt response to emails has been ...
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Comment on agent fees
Management fees are good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Marcus Pollett
By: 'Jason'
Nov 03,2017
0 people found
this helpful
We have had a good experience with James Dean over the past 18 months but would like to call out Marcus specifically as his dedication, professionalism and customer service is brilliant. Whenever we have an issue, I know I can rely on Marcus to help resolve. ...
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Comment on agent fees
ok
Was this helpful? Yes
Oct 26,2017
Minithumbup
Marcus Pollett
By: 'Emma'
Oct 26,2017
0 people found
this helpful
We would like to say a massive thank you to James Dean, and especially to Marcus, who from day one has given excellent service. He was approachable, friendly, reliable and extremely helpful, even after moving in he continues to help if a problem arises. First ...
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Comment on agent fees
Fees were a very reasonable price.
Was this helpful? Yes
Oct 26,2017
Minithumbup
Marcus Pollett
By: 'Dr Pauline Palmer'
Oct 26,2017
0 people found
this helpful
Marcus was involved in selling me a flat in Horley. He was proactive over issues, wholly professional and attentive to my needs during the process. I cannot fault his help throughout the whole transaction remaining an effective and constant liaison between the Site Developer and ...
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Comment on agent fees
Fees appeared to be negotiable but I did not find them excessive.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Chantelle Anderson
By: 'Claire'
Oct 12,2017
0 people found
this helpful
I originally signed up for a flat in Horley but it fell through due to the current tennant extending her contract last minuet , I was due to move in , in a weeks time ! Chantelle found me a new place on the spot , now I love ...
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Comment on agent fees
Normal
Was this helpful? Yes
Oct 12,2017
Minithumbup
James Honeycutt
By: 'Reigate landlords'
Oct 12,2017
0 people found
this helpful
Jamesdean have been managing my properties to let for many years,I would not choose to use another agency as I appreciate the good service & individual attention each property receives, always dealing promptly with any issues and rarely empty between lets...
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Comment on agent fees
Average fees
Was this helpful? Yes
Oct 11,2017
Minithumbup
Chantelle Anderson
By: 'Wendy May'
Oct 11,2017
1 people found
this helpful
I would very much recommend James Dean in Horley for an extremely easy.fast and efficient move. We dealt mostly with Chantelle Anderson who was so helpful at every stage and a lovely person too. Definitely would use them again....
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Comment on agent fees
I would say average for Horley
Was this helpful? Yes
Aug 29,2017
Minithumbup
Robert Bailey
By: 'Rob'
Aug 29,2017
1 people found
this helpful
When mum moved in July we dealt with James Dean for the house mum purchased .. Rob Bailey was amazing and informed us of every step of the move . I would with confidence recommend James Dean . Rob went out of his way to make sure we ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 18,2017
Minithumbup
Robert Bailey
By: 'Corinne Janes'
Aug 18,2017
1 people found
this helpful
Having moved many times, I have dealt with numerous agents on both the selling and buying front. I cannot stress enough the 1st class service I received from James Dean. From the day of viewing to completion I felt I was given a personal service ...
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Was this helpful? Yes
Aug 06,2017
Minithumbup
Robert Bailey
By: 'Diana Rowe'
Aug 06,2017
1 people found
this helpful
Not living locally, we chose James Dean as they were 'on the spot', and found Rob Bailey extremely helpful, willing to meet us whenever, and kept us well informed throughout - in fact he provided us with a thoroughly professional, but very friendly, personal service....
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Marcus Pollett
Robert Bailey
By: 'Peter T'
Jul 24,2017
0 people found
this helpful
Marcus and Rob were top class in re-letting my property with only a weeks void period. Both replied to my questions very promptly and assisted me in making informed decisions. Thanks to both...
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Comment on agent fees
Agents fees were discussed and agreed with no difficulty. They provide a good overall service.
Was this helpful? Yes
Jul 24,2017
Minithumbup
Marcus Pollett
Chantelle Anderson
By: 'Rob'
Jul 24,2017
0 people found
this helpful
Due to a change in circumstances I needed to rent a property at short notice, Marcus and Chantelle helped me with the transition in a very professional way whilst retaining a relaxed and approachable manor. First class service and I would have no hesitation recommending ...
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Comment on agent fees
Reasonable fees for an efficient service.
Was this helpful? Yes
Jul 06,2017
Minithumbup
Robert Bailey
By: 'Vernon & Naomi'
Jul 06,2017
1 people found
this helpful
We would like to extend a massive thank you to James Dean and especially Rob Bailey, who made our house purchasing transaction very smooth and hassle free, no pressure and everything was done in the time we needed it to be done which was limited ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 27,2017
Minithumbup
Robert Bailey
By: 'Janette Davey'
Jun 27,2017
1 people found
this helpful
I am not local to Horley and had no knowledge of which Estate Agent to use when faced with selling my mother's property. I chose James Dean solely on my first meeting with Rob. From the outset I was impressed with his pro-active, professional, friendly ...
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Comment on agent fees
Very competitive
Was this helpful? Yes
Jun 22,2017
Minithumbup
Robert Bailey
By: 'Elizabeth Dyke'
Jun 22,2017
1 people found
this helpful
We chose James Dean in Horley to represent the sale of our property on the strength of the initial contact we had with Rob Bailey. From the very start, it was clear that he knew the area intimately and had the kind of experience which ...
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Jun 21,2017
Minithumbup
Robert Bailey
By: 'Hurstland Park'
Jun 21,2017
1 people found
this helpful
James Dean and Robert in particular have been exceptional in their interaction with us during our sale. They were spot on with their guidance on the sale price as well as their ability to understand the house and our own situation. Rob is great to ...
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Comment on agent fees
Reasonable and worth every penny
Was this helpful? Yes
Jun 15,2017
Minithumbup
Robert Bailey
By: 'Paul Reidy'
Jun 15,2017
1 people found
this helpful
Firstly, I would like to say what excellent customer service Rob has given me. He is professional, approachable, proactive and constantly keeping myself up to date during our sale and purchase. I feel that he went above his role in assisting me and my family ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 14,2017
Minithumbup
Chantelle Anderson
By: 'Louise'
Jun 14,2017
0 people found
this helpful
We rented our property through James Dean in Horley! We visited the property and fell in love with it straight away! Chantelle showed us around and from start to finish she was fabulous! I had lots of questions and she answered them all! She even ...
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Comment on agent fees
I thought the referencing fees were quite expensive but I think that is fairly standard across the board.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Chantelle Anderson
By: 'I. Stan'
Jun 14,2017
0 people found
this helpful
I have been renting for the past 12 years in the UK and this is the first time I felt totally satisfied with the letting agent's services. I would like to pass on my thanks to Chantelle who has been excellent throughout the whole process, from ...
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Comment on agent fees
Fees were at an acceptable level and totally worth it for the experience we had.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Robert Bailey
By: 'Tracy C'
Jun 14,2017
1 people found
this helpful
Instructed James Dean, or more importantly Rob, to sell my property based on his performance during the purchase of our current property, which was carried out some months before. His performance was consistent with our expectations. Communication and follow ups, where necessary, were both excellent. ...
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Comment on agent fees
Agents Fees were agreed upfront and were highly competitive.
Was this helpful? Yes
Jun 14,2017
Minithumbup
Robert Bailey
By: 'V Stanborough'
Jun 14,2017
1 people found
this helpful
I found James Dean estates to be on the ball when it came to purchasing our house. There was an unusually lengthy conveyancing process which was stressfull but Rob was happy to step in and assist where possible to keep the momentum up. Would definately ...
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Was this helpful? Yes
Mar 20,2017
Minithumbup
Chantelle Anderson
By: 'Adrian and Lorraine'
Mar 20,2017
0 people found
this helpful
We were looking to rent a home and found a property we loved at James Dean. We were going away on holiday just a week or two before we needed to move in but even though we were in the Dominican Republic, Chantelle was brilliant. ...
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Comment on agent fees
Fair
Was this helpful? Yes
Feb 20,2017
Minithumbup
Marcus Pollett
By: 'Josh Wilson'
Feb 20,2017
0 people found
this helpful
This will be the first positive review of an estate agent I've ever written. We first viewed a house with Marcus and then didn't contact him for a few days while we considered it. The first difference was that he didn't call and hassle us ...
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Comment on agent fees
Reasonable and negotiable.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Reece coaker
By: 'Jackie'
Jan 09,2017
0 people found
this helpful
Reece found new tenants for my flat within days of it coming back onto the market. He dealt with it very efficiently and kept me up to date with proceedings until the tenants moved in. I'm am very pleased with the service I got from ...
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Comment on agent fees
The fees are reasonable although I have now opted to manage my property myself.Jackie
Was this helpful? Yes
Areas covered
  • RH6
  • RH11
  • RH10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £155,000
  • Max: £792,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS Move With Us


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 4 25 5 19 0 13 3 0 0
Dean Honeycutt - upload your photo Dean Honeycutt
3 reviews

About Dean No description set View full profile
James Honeycutt - upload your photo James Honeycutt
2 reviews

About James No description set View full profile
Adam Watkins - no image available Adam Watkins
Senior Negotiator
3 reviews

About Adam No description set View full profile
Marcus Pollett - no image available Marcus Pollett
Negotiator
12 reviews

About Marcus No description set View full profile
Robert Bailey Robert Bailey
Associate Director
23 reviews

About Robert I am financially accredited having previously occupied various roles in the financial sector culminating as an Investment Banker for a global institution. Since 2003 I have worked exclusively in the p View full profile
Chantelle Anderson - no image available Chantelle Anderson
Lettings Manager
11 reviews

About Chantelle No description set View full profile
Reece coaker - upload your photo Reece coaker
2 reviews

About Reece No description set View full profile
Sadie Hibbs - no image available Sadie Hibbs
Senior Negotiator
3 reviews

About Sadie No description set View full profile
Tom  - upload your photo Tom
1 reviews

About Tom No description set View full profile

Fees

No fees set.
Last updated at 9:12 AM 29/02/2016 by James Honeycutt

Complaints Procedure

No procedure set.
Last updated at 9:12 AM 29/02/2016 by James Honeycutt

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