• claim your profile
    Israr Hussain
  • claim your profile
    stan
  • claim your profile
    anthony
  • upload your photo
    Elizabeth Baddeley
James C. Penny Estate Agents is an independent estate agency specialising in residential property. James C. Penny Estate Agents pride themselves on their friendly and professional service. In accordance with our company policy of providing our clients with the highest levels and standards of expertise; James C. Penny Estate Agents have created and built a professionally qualified team to advise and act on your behalf in all aspects of the property transaction. Whether you are a vendor, sales a Read full description...pplicant, landlord or tenant, you will experience a unique, friendly, yet highly professional approach when in contact with any of the Sales or Lettings Team. What sets James C. Penny Estate Agents apart is their willingness to go β€˜that extra mile’ for their clients which has been rewarded by seeing those satisfied customers return to use the services of James C. Penny Estate Agents again and again.
James C. Penny Estate Agents

113 Walton Street Oxford
Oxfordshire
OX26AA

01865 554422

Dec 01,2016
Minithumbup
By:
Dec 01,2016
1 people found
this helpful
I would not hesitate to recommend James C. Penny to landlords and tenants. A very warm welcome as soon as you open the door, thank you Elizabeth & Stanley all for all the help and advice you have given us....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Elizabeth Baddeley
Dec 01, 2016
View all comments (1)
The team here at James C. Penny Estate Agents is thrilled to hear such good feedback and we're proud to give the landlords of Oxford sound advice on the lettings market. We hope to see you in the office again soon, please pop in for a cup of tea any time. Elizabeth Baddeley (Lettings Manager)....
Nov 17,2015
Minithumbdown
By:
Nov 17,2015
3 people found
this helpful
Please, tenants- especially students- stay away from this company. We rented a property through JCP that was owned by one of it's staff members, Israr. Getting anything fixed was a nightmare. Every time we rang or went in to see them, they'd assure us it would be done soon and then nothing would happen. One of the female letting agents at one point wandered into my bedroom with a large group of strangers- without informing us there was a viewing that day, without knocking on the front door, and ...
read full review
Was this helpful? Yes
Mar 10,2015
Minithumbup
By:
Mar 10,2015
4 people found
this helpful
I have been using this agent for over 5 years and I have had nothing but a great service. I find the staff professional friendly and very helpful....
read full review
Comment on agent fees
fair
Was this helpful? Yes
Mar 09,2015
Minithumbup
By:
Mar 09,2015
4 people found
this helpful
Great service honest straight forward Estate Agents, would recommend to anyone wanting to let their property out. An agent that cares, lots don't....
read full review
Was this helpful? Yes
Mar 08,2015
Minithumbup
By:
Mar 08,2015
3 people found
this helpful
I have been renting a 1 bedroom property through this company for over 2 years, they have been very professional in dealing with maintenance and returning my calls and replying to my emails. I would recommend this company to anyone looking to rent in oxford. They have been honest and very straightforward....
read full review
Comment on agent fees
Fees are inline with other agents
Was this helpful? Yes
Jan 28,2015
Minithumbup
By:
Jan 28,2015
3 people found
this helpful
I have been letting properties for over 15 years through all the Oxford leading letting agencies. and felt intensely disappointed and by-passed as the owner of the property: most major agents will find reasons why the tenants' damages to properties are simply attribuable to wear and tear is an example. Moving my properties to JCP estate agents has been a revelation: Israr and his team get lovely tenants, lovely levels of rent, and do not patronise the landlord. They are totally fair to all...
read full review
Comment on agent fees
a very acceptable sum, considering the level of rent achieved
Was this helpful? Yes
Jan 28,2015
Minithumbup
By:
Jan 28,2015
3 people found
this helpful
my dealings with the agent has been perfect. always genuine with us and respond promptly and swiftly whenever an issue arises. we have unfortunately had an issue with damp in the bathroom and they have worked to resolve it as soon as possible. even beyond office hours we have received an immediate response and always feel that they care for us as tenants. i will have no hesitation renewing my current tenancy again and recommend all the team (Israr, Stanley and Antony) to anyone....
read full review
Was this helpful? Yes
Nov 29,2014
Minithumbup
By:
Nov 29,2014
3 people found
this helpful
I am writing to express my gratitude and appreciation for the most excellent service provided by the JCP Letting Agency in Jericho Oxford on Walton St. I am new to both letting and to the UK so the prospect of letting a place and living in a foreign country was a daunting task. I was especially worried about what to do if items in the home failed and needed repair. I am a customer support manager so I have very high expectations. I have had several issues with major items in the home failing/no...
read full review
Was this helpful? Yes
Nov 20,2014
Minithumbup
By:
Nov 20,2014
2 people found
this helpful
I an excellent experience with the guys at JCP. Israr, Stan, Anthony and the rest of the team were all very personable and helpful. Any general questions and requests pertaining to property maintenance were actioned swiftly. Everything from the application process through to the handover at the end of my tenancy was smooth and painless. I would happily recommend them top anybody looking to buy or let in the Oxford area....
read full review
Was this helpful? Yes
Aug 04,2014
Minithumbdown
By:
Aug 04,2014
2 people found
this helpful
Both the landlord and the estate agent hid from us the fact that there was an additional £32/week for cleaning (2hrs) and gardening (1hr) that were payable directly to her cleaner and gardener. This was told to us when we went in to sign the lease, with the agent telling us it was "just dropped on him" despite having had the lease drawn up and saying that they had been managing this property for 9 years. The landlord, Rani Lall, was not willing to negotiate on this, but would al...
read full review
Was this helpful? Yes
Aug 28,2013
Minithumbdown
By:
Aug 28,2013
3 people found
this helpful
We recently moved out of a property which we rented for a year. We did not leave because of problems with the property, we left because of James C Penny\'s impossible and obstructive behaviour in dealing with us throughout the year. Any requests were delayed by weeks and emails were not answered. To top it off they have refused to do final gas and electricity readings even though Southern Electric contacted them to do so. In fact, they have actually denied to Southern Electric that they managed ...
read full review
Was this helpful? Yes
Aug 22,2013
Minithumbdown
By:
Aug 22,2013
5 people found
this helpful
Wish we had read the online reviews for this agency before paying them any money. Problems with a private rental. We signed a tenancy contract and paid our deposit plus a large agency fee for a furnished flat. They then decided to let the flat unfurnished for the same rental, and when we tried to get our deposit back they misinformed us about the arrangements for doing so, and did not put me through to the Manager when I rang to try to complain. We have now sought advice and action is bei...
read full review
Was this helpful? Yes
Jul 17,2013
Minithumbdown
By:
Jul 17,2013
4 people found
this helpful
Our experience has been very negative as tenants, and they aren\'t providing good service for the property\'s owner. They\'ve let major repairs go unattended, which has lead to damage to the property. Beware the outrageous lease renewal fee - 50% of a month\'s rent for doing absolutely nothing. They were extremely friendly until we signed the lease; since then they\'ve been impossible to contact by phone or email. Even when we visit the agency in person, they state that repairs will be done but ...
read full review
What agent could do to change your mind?
Completed repairs when they said they would. Returned calls and emails.
Was this helpful? Yes
Oct 29,2012
Minithumbdown
By:
Oct 29,2012
6 people found
this helpful
The agent at the time was Charles Lawson and the dealings I had are with the same individuals that run James C Penny to date which is pretty scary!!. I would like to warn others as the pair Israr and Zogey and another culprit Ifty as he is known! totally mis-managed a property which I resided in as a student of Oxford University in 2005-06. I signed a contract with 4 other occupants and neither of the group received our deposits back. I have since discovered with the help of the internet, th...
read full review
What agent could do to change your mind?
Being honest, and not taken our deposit wrongfully!
Was this helpful? Yes
Areas covered
  • OX2
  • Oxford
  • OX1
  • Oxfordshire
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: Β£0
  • Max: Β£0

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 3 5 0 0 0 0 0 1
Israr Hussain - upload your photo Israr Hussain
3 reviews

About Israr No description set View full profile
stan  - upload your photo stan
2 reviews

About stan No description set View full profile
anthony  - upload your photo anthony
3 reviews

About anthony No description set View full profile
Elizabeth Baddeley - no image available Elizabeth Baddeley
Lettings Manager
1 reviews

About Elizabeth No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 1:05 PM 28/07/2015 by Elizabeth Baddeley

Complaints Procedure

No procedure set.
Last updated at 1:05 PM 28/07/2015 by Elizabeth Baddeley

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.