• upload your photo
    Henry Moloney MNAEA
  • upload your photo
    Anthony Bell
  • claim your profile
    Charlie Powell
In 1991 Paul Eperon and Peter Davey joined forces to create James Anderson Estate Agents in Barnes. As career estate agents both were aware of a gap in the market in particular in relation to customer service levels and as such James Anderson were the first estate agents in the area to offer fully accompanied viewings on all properties. Since 1991 our business has expanded steadily, the main driver of our growth being recommendations and referrals from clients. James Anderson is now one of the Read full description...leading estate agents in the Barnes, East Sheen and Putney area, with six offices providing a full range of selling and letting services, together with expertise in related areas such as surveying, property management and financial services. Our unique advantage is our team of highly experienced property professionals – friendly and helpful people, many of whom live in the area. James Anderson are strong believers in professionalism and as such are members of the ANAEA, ARLA, The Ombudsman scheme, Investors in People and The Guild of Professional Estate Agents. No one works harder than the James Anderson team to deliver customer satisfaction, because we believe the experience of selling or letting your property should be positive and fulfilling, as well as financially rewarding.
James Anderson

363 Upper Richmond Road West East Sheen, London
Greater London
SW14 7NX

020 8876 6161

Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
I can't fault Henry and the team at James Anderson - East Sheen Branch, starting with valuation by Anthony (who was sensitive to my mother's situation), through to viewings and sale. Henry Moloney dealt with the viewings and the sale process, and again was thoughtful to my mother's situation. A quick sale was secured, above asking price. He kept us informed on a regular basis and I never had to chase him up as he was always ahead of the game, keeping us up to date along the way. He was always...
read full review
Comment on agent fees
Fair fees for service provided
Was this helpful? Yes
Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
this helpful
Henry Moloney and Charlie Powell under management of Anthony Bell did an excellent job on selling our house. During the sale we were regularly informed about viewings, provided with feedback from potential buyers and detailed suggestions about next step. The house attracted two buyers that started competing with each other. The negotiation process was nicely handled by the Agents the way that the final prices exceeded our expectations....
read full review
Comment on agent fees
Good, reasonable
Was this helpful? Yes
Feb 28,2016
Minithumbup
By:
Feb 28,2016
0 people found
this helpful
Henry was extremely helpful, upbeat and very patient during my property search, including after exchange helping me to get access for builders quotes etc. He has called regularly with updates and advice throughout the entire process and its been very reassuring to have him on board....
read full review
Was this helpful? Yes
Feb 01,2016
Minithumbup
By:
Feb 01,2016
0 people found
this helpful
We recently purchased a home through James Anderson with Henry as the selling agent. We had quite a long wait between the acceptance of our offer and the actual completion of the purchase. The delay was quite frustrating at times, but Henry handled the situation in a very professional manner. He kept us updated regularly and was able to put our minds to rest when we were at our whits end! Henry was able to guide us through the process and recommended a solicitor who we found to be be both effici...
read full review
Comment on agent fees
Fine
Was this helpful? Yes
Jan 20,2016
Minithumbdown
By:
Jan 20,2016
0 people found
this helpful
"Ripping off optimized" is the opinion we ended with regarding James Anderson estate agents. We have rented in England for 11+ years, in and out of London. The one year spent in a flat managed by James Anderson was remarkably a worse experience. Hence this review. Summarizing some highlights: · About two days prior moving into the flat, James Anderson tried to change the agreed to terms of the tenancy and increase the rent! We were obviously vacating the previous pl...
read full review
Was this helpful? Yes
By: James Anderson Estate Agents
Jan 26, 2016
View all comments (1)
I am sorry to receive your review and I would welcome you to contact me directly so we can discuss your concerns. James Anderson employs numerous different impartial independent inventory companies who are responsible to both the landlord and tenant equally. We are also proud members of the Government Tenancy Deposit Scheme where independent experts review the return of all disputed security deposits between a Landlord and Tenant in order to make impartial decisions. If you wish to raise any o....
Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
Henry Moloney's knowledge of the local property market proved invaluable during our property search. He was unfailingly calm, cheerful and professional during our purchase, dealing with all queries promptly and helpfully....
read full review
Was this helpful? Yes
Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
James Anderson stood out because they put a team in place who energetically worked their database to ensure maximum exposure for my property in a difficult market. They were very responsive and keen to get all enquiries quickly signed up to view the property. They sold it twice, the second time successfully. The first deal fell through because my buyer lost a buyer, not because they changed their mind. I would be happy to recommend them. I had used them in the past to successfully sell t...
read full review
Comment on agent fees
The were happy to negotiate a fee which we all felt comfortable with. I have always found them professional in this regard.
Was this helpful? Yes
Oct 26,2015
Minithumbup
By:
Oct 26,2015
0 people found
this helpful
Henry provided an excellent service and we believe was instrumental in ensuring our house was sold at offer price within our agreed time period. Henry kept us fully informed throughout the whole process and was very honest when events did not necessarily go our way which for us was very important. The sale involved a chain which Henry actively managed for us and kept up the pressure on all sides to secure the sale. I cannot recommend Henry highly enough ....
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
Henry is great and support us through the roll process and he work very hard to find a property the way we want / need and was a big challenge for him to negotiate the price conditions for this selling. Very good job!...
read full review
Was this helpful? Yes
Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
this helpful
I have bought and sold houses through James Anderson several times. I have always found them totally direct, honest, friendly and efficient. They know their areas really well and spend time getting to know you and your requirements, they can therefor suggest houses that will interest you when you're buying and have an excellent idea of the value of your property when you're selling. They keep things moving when the inevitable pauses happen during a sale and...
read full review
Was this helpful? Yes
Aug 04,2015
Minithumbup
By:
Aug 04,2015
0 people found
this helpful
James Anderson were incredibly professional and easy to deal with. Henry was brilliant from start to finish, keeping us and the seller updated and ensuring swift communication between both parties. He managed a couple of difficult situations extremely well and made sure to keep both parties happy. His honesty was refreshing and his advice was always sound. Overall we were really happy- Henry did a great job for us as first time buyers and made the process feel unexpectedly easy...
read full review
Was this helpful? Yes
Aug 04,2015
Minithumbup
By:
Aug 04,2015
0 people found
this helpful
We dealt with James Anderson back in March 2014 when purchasing our flat. As First time buyers we were apprehensive about the process but James Anderson, and specifically Henry Maloney, guided us through the process in exemplary fashion and made it as easy as possible. Myself and my wife were particularly impressed by the personal touch Henry provided. He was very diligent in sending us property's he thought would properly suit us and our needs, and was always available to speak to as and whe...
read full review
Was this helpful? Yes
Aug 03,2015
Minithumbup
By:
Aug 03,2015
0 people found
this helpful
There are few estate agents out there whom i respect and Henry is one of them. Trustworthy, communicative and buttoned down....
read full review
Was this helpful? Yes
Aug 02,2015
Minithumbup
By:
Aug 02,2015
0 people found
this helpful
I dealt with Henry Moloney over a reasonably long time whilst a purchase went through. Throughout, from the initial viewings to the end of the purchase, he was professional, friendly, and easy to deal with. He responded to telephone calls, or e-mails in a professional and a polite way. He was clearly liaising well with the vendors and the feeling overall from my perspective certainly, was that we were each aware of where in the process each was - an important thing in chain sales and purchase...
read full review
Was this helpful? Yes
Jul 28,2015
Minithumbup
By:
Jul 28,2015
1 people found
this helpful
Henry Maloney was one of three agents I contacted when selling my family home where I had resided for over 20 years. I was very anxious as this was a very new experience for me, Henry put me at ease and left me feeling very reassured. I found Henry to be honest, open, realistic , friendly but always professional. I was kept informed of every viewing and given feedback about the viewings, in a diplomatic way I was given advice on how to improve the viewing experience. He also was able to commun...
read full review
Comment on agent fees
The fee charged was very reasonable and considering the amount of work that the team did I felt the fee was very fair.
Was this helpful? Yes
By: peter
Jul 28, 2015
View all comments (1)
Dear Afia, Thank you so much for taking the time to post this review, it means a lot. I am so please that you found Henry to be among the best estate agents that you dealt with, we strive to achieve this from all of our negotiators and Henry consistently delivers top quality service to his clients. I wish you well in your new home and hope we have the opportunity to assist you again in the future. Peter....
Apr 22,2013
Minithumbup
By:
Apr 22,2013
0 people found
this helpful
Having used a number if competitors locally, I have found the level of professionalism of the rentals team to be second to none. Not only finding me a lovely tenant quickly, they have been continued to be helpful throughout the whole process. My tenant has also been very complimentary too, which was reassuring....
read full review
Was this helpful? Yes
Apr 16,2013
Minithumbdown
By:
Apr 16,2013
2 people found
this helpful
I appointed James Anderson as managing agent for my flat as I was moving overseas. JA sourced tenants that they described to me as a professional couple suitable to let this expensive flat 1700 p.m. They said they they went through a professional vetting process checked refs etc. anyway a couple of weeks after they moved in I got complaints from neighbours that they were making noise, dumping rubbish had moved extra people in. I then asked JA for their references and found that the couple ...
read full review
Was this helpful? Yes
By: Ross
Apr 18, 2013
View all comments (1)
Hi, Firstly i am sorry to hear of your experiences with James Anderson. I have not recieved any compalints of this nature from any client of ours and would like the oppertunity to discuss this with you. Please contact me at rossj@jamesanderson.co.uk Thank you Ross....
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 62% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£680,000
  • Max: Β£3,999,950

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 1 6 0 8 0 0 0
Henry Moloney MNAEA - no image available Henry Moloney MNAEA
Senior Negotiator
15 reviews

About Henry Senior Negotiator for James Anderson Estate Agents, based in East Sheen and Mortlake SW14 View full profile
Anthony Bell - no image available Anthony Bell
Sales Manager
1 reviews

About Anthony No description set View full profile
Charlie Powell - upload your photo Charlie Powell
Senior Sales Negotiator
2 reviews

About Charlie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 11:51 AM 10/08/2015 by Anthony Bell

Complaints Procedure

Lettings


Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Lettings Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Lettings Director a written statement of James AndersonҀ™s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.


Sales


Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Sales Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Sales Director a written statement of James AndersonҀ™s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.


Kind Regards



Ross Jezzard
ARLA Regional Representative and Divisional Council Member


Last updated at 11:51 AM 10/08/2015 by Anthony Bell

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.