James Anderson
East Sheen, London, SW14
4.5/5, 18 reviews
89% recommended
100% sales valuation accuracy
100% sales fee satisfaction
In 1991 Paul Eperon and Peter Davey joined forces to create James Anderson Estate Agents in Barnes. As career estate agents both were aware of a gap in the market in particular in relation to customer service levels and as such James Anderson were the first estate agents in the area ... show more In 1991 Paul Eperon and Peter Davey joined forces to create James Anderson Estate Agents in Barnes. As career estate agents both were aware of a gap in the market in particular in relation to customer service levels and as such James Anderson were the first estate agents in the area to offer fully accompanied viewings on all properties.

Since 1991 our business has expanded steadily, the main driver of our growth being recommendations and referrals from clients. James Anderson is now one of the leading estate agents in the Barnes, East Sheen and Putney area, with six offices providing a full range of selling and letting services, together with expertise in related areas such as surveying, property management and financial services.

Our unique advantage is our team of highly experienced property professionals – friendly and helpful people, many of whom live in the area. James Anderson are strong believers in professionalism and as such are members of the ANAEA, ARLA, The Ombudsman scheme, Investors in People and The Guild of Professional Estate Agents.

No one works harder than the James Anderson team to deliver customer satisfaction, because we believe the experience of selling or letting your property should be positive and fulfilling, as well as financially rewarding.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

James Anderson
363 Upper Richmond Road West
East Sheen,London
Greater London
SW14 7NX
020 8876 6161

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £680,000 £3,999,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 1 2 6 0 8 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA
Latest Properties

“Possibly the worst estate agents in South West London...”

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Apr 23,2019
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By: 'JA'
Apr 23,2019
0 people found
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We've recently been looking for a property to rent in East Sheen/ Mortlake and have found some of the staff at James Anderson to be incredibly incompetent. We had some pretty simple requirements as we have 2 young children who attend school and nursery locally. One ...
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Comment on agent fees
Standard
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“Our experience with James Anderson on 3 occasions has been as ......”

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Sep 17,2017
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By: 'TomBab'
Sep 17,2017
0 people found
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Our experience with James Anderson on 3 occasions has been as tenants for rental. Our customer experience with Michelle, Oliver and Hugh has been personable and helpful and though challenging with international communications on occasions, they all saw the job through with a pleasant and helpful ...
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Comment on agent fees
Fees average for the industry, but its results that count!
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“I can't fault Henry and the team at James Anderson ......”

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Apr 22,2016
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By: 'L Kendrick'
Apr 22,2016
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I can't fault Henry and the team at James Anderson - East Sheen Branch, starting with valuation by Anthony (who was sensitive to my mother's situation), through to viewings and sale. Henry Moloney dealt with the viewings and the sale process, and again was thoughtful ...
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Comment on agent fees
Fair fees for service provided
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“Henry Moloney and Charlie Powell under management of Anthony Bell ......”

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Mar 17,2016
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By: 'Ivan'
Mar 17,2016
0 people found
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Henry Moloney and Charlie Powell under management of Anthony Bell did an excellent job on selling our house. During the sale we were regularly informed about viewings, provided with feedback from potential buyers and detailed suggestions about next step. The house attracted two buyers that ...
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Comment on agent fees
Good, reasonable
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“Henry was extremely helpful, upbeat and very patient during my ......”

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Feb 28,2016
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By: 'MichelleG'
Feb 28,2016
0 people found
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Henry was extremely helpful, upbeat and very patient during my property search, including after exchange helping me to get access for builders quotes etc. He has called regularly with updates and advice throughout the entire process and its been very reassuring to have him on ...
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“We recently purchased a home through James Anderson with Henry ......”

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Feb 01,2016
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By: 'Jackie'
Feb 01,2016
0 people found
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We recently purchased a home through James Anderson with Henry as the selling agent. We had quite a long wait between the acceptance of our offer and the actual completion of the purchase. The delay was quite frustrating at times, but Henry handled the situation ...
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Fine
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“"Ripping off optimized" is the opinion we ended with regarding ......”

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Jan 20,2016
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By: 'Gaya'
Jan 20,2016
0 people found
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"Ripping off optimized" is the opinion we ended with regarding James Anderson estate agents. We have rented in England for 11+ years, in and out of London. The one year spent in a flat managed by James Anderson was remarkably a worse experience. Hence this review. ...
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By: James Anderson Estate Agents
Jan 26, 2016
View all comments (1)
I am sorry to receive your review and I would welcome you to contact me directly so we can discuss your concerns. James Anderson employs numerous different impartial independent inventory companies who are responsible to both the landlord and tenant equally. We are also proud members of the Government Tenancy Deposit Scheme where independent experts review the return of all disputed security deposits between a Landlord and Tenant in order to make impartial decisions. If you wish to raise any o ...

“Henry Moloney's knowledge of the local property market proved invaluable ......”

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Jan 18,2016
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By: 'East Sheen resident'
Jan 18,2016
0 people found
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Henry Moloney's knowledge of the local property market proved invaluable during our property search. He was unfailingly calm, cheerful and professional during our purchase, dealing with all queries promptly and helpfully....
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“James Anderson stood out because they put a team in ......”

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Nov 04,2015
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By: 'MMcG'
Nov 04,2015
0 people found
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James Anderson stood out because they put a team in place who energetically worked their database to ensure maximum exposure for my property in a difficult market. They were very responsive and keen to get all enquiries quickly signed up to view the property. They ...
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Comment on agent fees
The were happy to negotiate a fee which we all felt comfortable with. I have always found them professional in this regard.
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“Henry provided an excellent service and we believe was instrumental ......”

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Oct 26,2015
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By: 'Greg and Sabine'
Oct 26,2015
0 people found
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Henry provided an excellent service and we believe was instrumental in ensuring our house was sold at offer price within our agreed time period. Henry kept us fully informed throughout the whole process and was very honest when events did not necessarily go our way ...
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“Henry is great and support us through the roll process ......”

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Aug 21,2015
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By: 'Carla Milovanov'
Aug 21,2015
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Henry is great and support us through the roll process and he work very hard to find a property the way we want / need and was a big challenge for him to negotiate the price conditions for this selling. Very good job!...
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“I have bought and sold houses through James Anderson several ......”

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Aug 06,2015
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By: 'Jenny Braham'
Aug 06,2015
0 people found
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I have bought and sold houses through James Anderson several times. I have always found them totally direct, honest, friendly and efficient. They know their areas really well and spend time getting to know you and your requirements, they can therefor suggest houses that will ...
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“James Anderson were incredibly professional and easy to deal with. ......”

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Aug 04,2015
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By: 'Queens Road Buyers'
Aug 04,2015
0 people found
this helpful
James Anderson were incredibly professional and easy to deal with. Henry was brilliant from start to finish, keeping us and the seller updated and ensuring swift communication between both parties. He managed a couple of difficult situations extremely well and made sure to keep both ...
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“We dealt with James Anderson back in March 2014 when purchasing ......”

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Aug 04,2015
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By: 'James Lewis'
Aug 04,2015
0 people found
this helpful
We dealt with James Anderson back in March 2014 when purchasing our flat. As First time buyers we were apprehensive about the process but James Anderson, and specifically Henry Maloney, guided us through the process in exemplary fashion and made it as easy as possible. Myself ...
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“There are few estate agents out there whom i respect ......”

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Aug 03,2015
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By: 'Joe- SW14'
Aug 03,2015
0 people found
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There are few estate agents out there whom i respect and Henry is one of them. Trustworthy, communicative and buttoned down....
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“I dealt with Henry Moloney over a reasonably long time ......”

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Aug 02,2015
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By: 'J Bennett'
Aug 02,2015
0 people found
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I dealt with Henry Moloney over a reasonably long time whilst a purchase went through. Throughout, from the initial viewings to the end of the purchase, he was professional, friendly, and easy to deal with. He responded to telephone calls, or e-mails in a professional ...
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“Henry Maloney was one of three agents I contacted when ......”

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Jul 28,2015
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By: 'Afia Yasin'
Jul 28,2015
1 people found
this helpful
Henry Maloney was one of three agents I contacted when selling my family home where I had resided for over 20 years. I was very anxious as this was a very new experience for me, Henry put me at ease and left me feeling very reassured. ...
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Comment on agent fees
The fee charged was very reasonable and considering the amount of work that the team did I felt the fee was very fair.
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By: peter
Jul 28, 2015
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Dear Afia, Thank you so much for taking the time to post this review, it means a lot. I am so please that you found Henry to be among the best estate agents that you dealt with, we strive to achieve this from all of our negotiators and Henry consistently delivers top quality service to his clients. I wish you well in your new home and hope we have the opportunity to assist you again in the future. Peter ...

“Having used a number if competitors locally, I have found ......”

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Apr 22,2013
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By: 'Richdubey'
Apr 22,2013
0 people found
this helpful
Having used a number if competitors locally, I have found the level of professionalism of the rentals team to be second to none. Not only finding me a lovely tenant quickly, they have been continued to be helpful throughout the whole process. My tenant has ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings


Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Lettings Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Lettings Director a written statement of James Anderson’s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.


Sales


Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Sales Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Sales Director a written statement of James Anderson’s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.


Kind Regards



Ross Jezzard
ARLA Regional Representative and Divisional Council Member


Last updated at 11:51 AM 10/08/2015 by Anthony Bell

Awards won by James Anderson, London SW14 7NX


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