James Anderson
Barnes Lettings, Barnes, SW13
3.4/5, 5 reviews
80% recommended
0% lettings valuation accuracy
60% lettings fee satisfaction
No company information

Opening Hours
Address

James Anderson
65 Barnes High Street
Barnes,Barnes
Middlesex
SW13 9LD
020 8878 8688

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 60% £1,800 £2,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 4 1 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Laurie-Ann is lovely and helped us in the fin......”

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Sep 14,2019
Minithumbup
By: 'Alexandra Burnham-Stevens'
Sep 14,2019
0 people found
this helpful
Laurie-Ann is lovely and helped us in the finding of a new property. It isn’t managed by James Anderson, so I can’t comment on their service. But they were friendly, efficient and communicative throughout the referencing and initial letting process....
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“Mr. William Hoddinott has been extremely help......”

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Sep 13,2019
Minithumbup
By: 'Ann Wadia'
Sep 13,2019
0 people found
this helpful
Mr. William Hoddinott has been extremely helpful in finding the right property for me to rent, as well as taking care of all the paperwork. He has been able to answer all my questions, which is much appreciated, as I have just returned from living ...
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“Clown Town - avoid like the plague...”

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Jun 08,2019
Minithumbdown
By: 'Diane Hall'
Jun 08,2019
0 people found
this helpful
Welcome to James Anderson, known at Clown Town, ran by the monkeys and clowns from the travelling circus. These guys are an absolute show of ….. Utterly disgraceful levels of service on a par with a chocolate teapot. We had tremendous problems with our house, the ...
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“Relocating to a new town is very difficult, especially if ......”

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Dec 08,2017
Minithumbup
By: 'Alex Kang'
Dec 08,2017
1 people found
this helpful
Relocating to a new town is very difficult, especially if the new town is half-way around the world. My experience with James Anderson - Barnes agents was nothing less than amazing and highly satisfactory, since I wasn't even in UK for viewing the property. Their ...
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Comment on agent fees
Good.
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“Horrific service - I lived in my flat for over ......”

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Feb 22,2017
Minithumbup
By: 'Unhappy Customer'
Feb 22,2017
1 people found
this helpful
Horrific service - I lived in my flat for over ten years and was a model tenant. James Anderson Lettings repeatedly refused to carry out essential repairs to property so I was without hot water or heating for six months (leading to me being hospitalised) ...
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Comment on agent fees
High but not excessively high for London. When I left they informed me that I owned nearly a thousand pounds in unpaid renewal fees from several years' earlier; I have a written record proving that I paid my renewal fee every year, and this was the first time they had ever contacted me about this unpaid bill that allegedly had gone unpaid for several years.
Was this helpful? Yes
By: Patrick Connolly
Feb 22, 2017
View all comments (1)
I was obviously disappointed to see your review below and the comments you have made. I would welcome a conversation with you in order to discuss this matter so that I can help resolve your feelings about my company who had only been acting as the managing agents for the property for a number of months which was a long time after your problems with the property started to occur. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings


Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Lettings Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Lettings Director a written statement of James Anderson’s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.


Sales


Should you have any complaints with our service which you are unable to resolve with the individual involved you should then write to the branch/department manager in question. This complaint will be acknowledged within three working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 15 working days. If you remain dissatisfied you will need to write to the Sales Director at James Anderson, Lambourn House, 17 Sheen Lane, London, SW14 8HY. The same limits will apply. Following the investigation of our Sales Director a written statement of James Anderson’s final view will be sent to you, this will include any offer made. This letter will confirm that you are entitled if dissatisfied to refer the matter to the Property Ombudsman for review.


Kind Regards



Ross Jezzard
ARLA Regional Representative and Divisional Council Member

Last updated at 1:00 AM 01/01/1970 by

Awards won by James Anderson, Barnes SW13 9LD


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