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    James Caitlin
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Jacobs Steel & Co

58-59 New Broadway, Tarring Road Worthing
West Sussex
BN11 4HS

01903 204010

Aug 07,2015
Minithumbdown
By:
Aug 07,2015
2 people found
this helpful
In the three and a half years I rented using Jacobs Steel, I found their customer service terrible. They always seemed unwilling to communicate and, when they did, constantly gave contradictory information. Unsurprisingly, when we did eventually leave them we did not receive our deposit back, and many of the reasons for their retaining it were entirely unjust – for instance, they stated that we had installed wiring for a doorbell, which had actually been fitted by the landlord. There are m...
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Was this helpful? Yes
Dec 08,2014
Minithumbdown
By:
Dec 08,2014
1 people found
this helpful
Had a leaking tap throughout our tendency and it's been almost 2years and nothing has been sorted. Boiler stop working so far been 2 days with no heating or hot water, they keep saying if they can't get confirmation from landlord they can't do anything about it. Yet we are paying £800 on this terrible property. On moving in the house was dirty ! Carpets damp! Cat flees were all over the house. And the worst thing is on tidying the weeds in garden there was sharp pieces of glass in the so...
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What agent could do to change your mind?
Sort out the problems . Pulled there fingers out !
Comment on agent fees
To expensive ridiculous on holding fees which u don\'t get back !
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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