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    Louise Bobb
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Jacksons Independent Estate Agents (London)

507 Old York Road Wandsworth, London
Greater London
SW18 1TF

020 8875 8899

Aug 16,2015
Aug 16,2015
0 people found
this helpful
We have rented our flat through Jacksons Wandsworth since December 2014 and have been very happy with their service. We have been most impressed with their ongoing management of the property, including responding to any queries from our tenants. They are pro active and respond to queries from ourselves and our tenants quickly. Including walking us through the processes especially as we are first time landlords. We have had one change of tenants during the time and the only complaint would be t...
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Comment on agent fees
Agents fees are not cheap (however they are in line with other agents in the area) however we have found that they are more then capable at being proactive and able in managing the property. Which is why we chose them to manage the property.
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May 16,2014
May 16,2014
2 people found
this helpful
Jacksons were by far and away the worst estate agents I have ever dealt with in London - and I have been renting for some time now. Generally they were incredibly slow to sort out any issues I had with the flat. The boiler took over five months to replace so I had to put up with patchy hot water. The main issues however came when I decided to move out (mainly because they increased my rent far higher than is a usual annual rent increase). Initial they found it very difficult to let the flat ...
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What agent could do to change your mind?
Done their job and not always looked to blame others for their inefficiency.
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Was this helpful? Yes
By: Simon Scott
Jun 13, 2014
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Dear sir/madam, I am very interested in hearing from you about this complaint that you have made through all agents. Jacksons is a member of the property ombudsman and guild of professional estate agents, as such we have a full and comprehensive complaints procedure. Looking at the details you have put in your statement there is no detail about where you lived, who you dealt with for property management, the contractors that went in or at what point in time these issues took place. I am ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Louise Bobb - upload your photo Louise Bobb
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