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    Jamie-Leigh Harvey
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    Catherine Toms
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    Ann Brown
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    Harriet Webber
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    Louise Bobb
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    Katie Dawkins
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    Hannah White
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    Kelly Everard
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    Nicola Cullen
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    angela butler
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    Jamie-Leigh Wainwright
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    Pheobe Shannon
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Jacksons Independent Estate Agents (London)

115 Balham High Road Balham, London
Greater London
SW12 9AP

020 8675 6565

Oct 20,2016
Minithumbup
By:
Oct 20,2016
1 people found
this helpful
Just want to thank Pheobe for all her hard work and perseverance helping me carry out major works to my property. I don't think I could have coped with the stress without her. I know my property is in safe hands, thank you again Pheobe...
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Comment on agent fees
reasonable
Was this helpful? Yes
Oct 06,2016
Minithumbup
By:
Oct 06,2016
1 people found
this helpful
Fantastic service. Professional advice and support. Very valuable as we were first time landlords. Because of her professionalism, we used Jacksons for selling the property too....
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Comment on agent fees
We all hate paying fees. For the level of service, a competitive rate
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
As an overseas landlord, it can be a daunting prospect to leave your property in the hands of an agency but Jamie-Leigh Wainwright at Jacksons has made the experience stress-free. She has always responded swiftly and gone the extra mile to resolve any issues I have had with the tenancy. Her emails are professional but warm at the same time and I have felt very well taken care of....
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Comment on agent fees
The agent was flexible and we agreed on a rate that I was comfortable with for a fully managed property.
Was this helpful? Yes
Jul 14,2015
Minithumbup
By:
Jul 14,2015
0 people found
this helpful
Harriet has been extremely helpful throughout my recent property search. She has exceeded my expectations of an estate agent! I will gladly recommend Jacksons to friends and colleagues - thank you to Harriet....
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Jun 10,2015
Minithumbup
By:
Jun 10,2015
0 people found
this helpful
We've found Jamie-Leigh to always be very responsive and helpful. At the start of our tenancy we were a little disappointed that certain things ie the dishwasher being faulty, the entry phone not working and the sink being a very slow drain were not mentioned. There have also been a few frustrations over the 12 month period with regards to issues such as wiring/electrical faults and boiler issues. I didn't find Nicola to be as quick to respond but she did reply and was helpful where she could be...
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Was this helpful? Yes
Mar 17,2015
Minithumbup
By:
Mar 17,2015
0 people found
this helpful
Jamie-Leigh Harvey and Amber Leach were very helpful in processing our references, dealing with requests I made regarding the furnishing of the property and were very prompt in replying to my emails (which had lots of questions attached!)....
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Comment on agent fees
I felt like the fees were very expensive, but this seems to be the case across the board with estate agent letting fees.
Was this helpful? Yes
Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
Great Service, smooth process and most of all competitive rates....
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Comment on agent fees
See above
Was this helpful? Yes
Mar 08,2015
Minithumbup
By:
Mar 08,2015
0 people found
this helpful
The Balham Branch of Jackson's has done a fantastic job finding responsible tenants who have taken good care of my flat, paid their rent on time, and have been pleasant to deal with. I have found Jamie-Leigh to be very positive, energetic, quick to respond to queries, and helpful when I've needed advice on how to fix things in the flat. I recommend using Jacksons Balham for both tenants and landlords....
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Mar 06,2015
Minithumbup
By:
Mar 06,2015
0 people found
this helpful
As a landlord, Jamie-Lee and her team are always on hand to offer valuable advice. Most recently, they were more than happy to supervise keys for a tradesman, which saved us a 30 mile journey, so much appreciated....
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Mar 05,2015
Minithumbup
By:
Mar 05,2015
0 people found
this helpful
I have been using Jacksons in Balham for over a year and Jamie and her team are a refreshing change to the normal patter that you expect from Estate Agents. Any questions are answered quickly and even after tenants have moved in (when you would normally expect service to deteriorate), Jamie's always there to help. Thoroughly recommend....
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Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
this helpful
The two girls that helped us to find our flat in Balham were fantastic. Harriet who showed us around the property was very informative and answered every niggly question we had with ease. Jamie-Leigh who organised the whole letting process with us was fantastic and ever so patient- she made the whole process completely seamless and went out of her way to explain every detail to us (even calling her at 7pm on a Saturday night to give us guidance). Service like this is very rare and I can't thank ...
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Feb 12,2015
Minithumbup
By:
Feb 12,2015
0 people found
this helpful
We met Harriet while we were looking for a 2-bed apartment, my boyfriend and I. Although we didn't find it with her agency, we really wanted to thank her because she was the perfect agent. She was the only one who took the time to really understand what we wanted, and when we put an offer on one apartment she really tried to achieve what we wanted. And all that with a big smile and being always understanding and patient. Many Thanks Harriet !...
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Was this helpful? Yes
Feb 09,2015
Minithumbup
By:
Feb 09,2015
0 people found
this helpful
Jamie and her team provided an excellent service to us in the letting out of our Property. They secured tenants for us very quickly, were very professional and brilliant to deal with at all times. They were always available on the phone and any query we had was dealt with very thoroughly. A brilliant first class service and I wouldn't hesitate to use them again....
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Feb 01,2015
Minithumbup
By:
Feb 01,2015
0 people found
this helpful
We have been renting our Victorian property out through Jacksons in Balham for the past 12 months. As first-time landlords, Jamie Leigh Harvey was incredibly helpful giving us advice and information into how everything works. Jacksons have been fantastic in securing us excellent tenants within a very short time of putting our property on the market. They have also managed to achieve fantastic rental yield for us - above average market rates. As we were travelling overseas we opted for Jackson's ...
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Was this helpful? Yes
Jan 27,2015
Minithumbdown
By:
Jan 27,2015
0 people found
this helpful
Jamie-Leigh Harvey and the team did an exceptional job with renting our flat. Extremely helpful, always very approachable, and excellent client relationship skills...
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Was this helpful? Yes
Jan 19,2015
Minithumbup
By:
Jan 19,2015
0 people found
this helpful
We found Jamie-Leigh efficient and highly professional. We soon learnt that leaving something with her meant it would get done effectively and we didn't need to worry - something we appreciate as overseas landlords. The time frame between putting the property up for rent and having a new tenant confirmed was very impressive, once again down to Jamie-Leigh's efficiency. We would definitely recommend her!...
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Was this helpful? Yes
Jan 15,2015
Minithumbup
By:
Jan 15,2015
0 people found
this helpful
Jackons have been helpful and efficient from start to finish. We are based outside of the UK and they still made this a seamless process. They did a good job at keeping us updated and getting feedback to make sure we were happy....
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Jan 14,2015
Minithumbup
By:
Jan 14,2015
0 people found
this helpful
Jacksons have been managing and letting my flat very successfully now for nearly seven years and I have found them to be very helpful and always professional. Jamie-Leigh Harvey, in particular, is an absolute delight to work with - always cheerful, considerate, and extremely professional. They have kept my flat fully let over the whole period and are always able to take care of any property repairs, and more....
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Was this helpful? Yes
Jan 13,2015
Minithumbup
By:
Jan 13,2015
0 people found
this helpful
During the lettings process (and afterwards) Jamie-Leigh has always provided an excellent service to us as Landlords. She is always very polite, professional and friendly. Furthermore, she is always on hand to either speak to or is very prompt at responding to emails (even when on holiday!). We had a complex lettings process and at no point did anything seem to much trouble. I would have no qualms in recommending Jamie-Leigh to friends....
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Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
0 people found
this helpful
We have dealt with Jackson's Estate Agents for many years and in particular Jamie-Leigh and Hannah White both girls have always been friendly, polite and very helpful, would highly recommend Jackson's Balham Branch....
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Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
0 people found
this helpful
Dealing with Jacksons was a very pleasant experience. They talked me through all the aspects of becoming a landlady and made the transaction very easy. The amount and quality of the people they showed around my property was excellent, needless to say it didn't take very long for them to find me a suitable tenant. They were very flexible, making themselves available when I needed help, answering emails in a timely manner and putting me in touch with other professionals I might need i.e cleaner, i...
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Was this helpful? Yes
Jan 11,2015
Minithumbup
By:
Jan 11,2015
0 people found
this helpful
Great initial meeting and explanation of the services available. Unfortunately although Jamie-Leigh is my main contact, I often have correspondance with other members of the team without previous knowledge or relationshiop. Payment date was not made clear to me, and I had to follow up to confirm....
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Was this helpful? Yes
Dec 16,2014
Minithumbdown
By:
Dec 16,2014
0 people found
this helpful
Communication absolutely abysmal, have absolutely no concern for the tenants in any way. They left our house with holes in the roof all through autumn, refused to fix broken items, and are now withholding our deposit due to damage present at the property when we arrived. Completely unprofessional, and would highly recommend you to avoid renting a property managed by these people....
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What agent could do to change your mind?
Contact was extremely poor. It is not acceptable to be unable to contact a landlord for over 2 months, while I don\'t own the house, it is my home, and I should be treated with respect.
Was this helpful? Yes
Nov 30,2014
Minithumbup
By:
Nov 30,2014
0 people found
this helpful
I thoroughly recommend Jackson's (having used their services for over 5 years now) but in particular the service we have received from Jamie-Leigh Harvey has always been exemplary. She regularly goes out of her way to help with our requests and never fails to respond promptly. She is also thoroughly lovely to deal with....
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Nov 13,2014
Minithumbup
By:
Nov 13,2014
0 people found
this helpful
We were SO happy with the service we received from Jacksons. They were always prompt, courteous and extremely helpful. All of our requests and questions were dealt with quickly and in a way that made us feel valued. Thank you!...
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Nov 12,2014
Minithumbup
By:
Nov 12,2014
0 people found
this helpful
Estate Agents... Look around Balham and most of the letting boards are decalled with 'Jacksons'. There is a reason for this. exemplary service, realistic pricing and excellent communcation. Most people begrudge estate agents, but if you must use them go with Jacksons. They know the market and will give you honest feedback....
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Comment on agent fees
9% Letting fee + VAT. It\'s alot of money....I would like Jacksons to charge 1 month\'s rent, i.e. 8.4% - not far off though...
Was this helpful? Yes
Nov 05,2014
Minithumbup
By:
Nov 05,2014
0 people found
this helpful
Jamie-Leigh was very responsive throughout the entire process leading up to final management of my property. From finding very high calibre tenants, to picking up calls and emails late into the night. I would recommend Jackson's based on my experience to date....
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Was this helpful? Yes
Nov 03,2014
Minithumbup
By:
Nov 03,2014
0 people found
this helpful
Everyone I dealt with in Jacksons were really helpful and pleasant to deal with. From my initial enquiry I genuinely felt that the team were listening to what I was looking for and helped me find the perfect place within my price range and desired location. Thankfully everything has gone through very smoothly for me but on the couple of issues that I raised or looked for clarification on both Jamie-Leigh and Abbe were extremely efficient and helpful with getting everything resolved....
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Comment on agent fees
The agency knew exactly what my price range was (and what wiggle room I had) and managed to secure the best price for me without stretching my budget to max. I was really pleased with the outcome
Was this helpful? Yes
Oct 27,2014
Minithumbup
By:
Oct 27,2014
0 people found
this helpful
Gave good advice on proposed letting, found tenant within 3 days and then dealt with Contract process with vigour. Also gave good advice on redecorations, cleaning and utilities, and suggested good contractors....
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Comment on agent fees
Fees are always tooooooo high, and would prefer not to pay any! But for the service given in this instance .... They are pretty good value
Was this helpful? Yes
Oct 21,2014
Minithumbup
By:
Oct 21,2014
0 people found
this helpful
Harriet was very friendly and helpful. She got back to us straight away no matter what the time of day was. We were very lucky to have a great agent to work with....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 1 14 5 0 0 1 0 5 2
Jamie-Leigh Harvey - no image available Jamie-Leigh Harvey
Lettings Manager
38 reviews

About Jamie-Leigh No description set View full profile
Catherine Toms - upload your photo Catherine Toms
1 reviews

About Catherine No description set View full profile
Ann Brown - upload your photo Ann Brown
1 reviews

About Ann No description set View full profile
Harriet Webber - upload your photo Harriet Webber
6 reviews

About Harriet No description set View full profile
Louise Bobb - upload your photo Louise Bobb
3 reviews

About Louise No description set View full profile
Katie Dawkins - upload your photo Katie Dawkins
1 reviews

About Katie No description set View full profile
Hannah White - no image available Hannah White
Lettings Manager
2 reviews

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Kelly Everard - upload your photo Kelly Everard
3 reviews

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Nicola Cullen - upload your photo Nicola Cullen
3 reviews

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angela butler - upload your photo angela butler
1 reviews

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Sam Hignell - upload your photo Sam Hignell
1 reviews

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Abbe Lord - upload your photo Abbe Lord
1 reviews

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Amber Leach - upload your photo Amber Leach
1 reviews

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Jamie-Leigh Wainwright - upload your photo Jamie-Leigh Wainwright
0 reviews

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Pheobe Shannon - upload your photo Pheobe Shannon
1 reviews

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Awards won by Jacksons Independent Estate Agents (London), London SW12 9AP

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