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Jacksons Estate Agents

507 Old York Road Wandsworth, London
Greater London
SW18 1TF

020 8875 8899
Jun 10,2017
Minithumbup
Kelly Everar
Tom Lettings
By: 'A happy landlord'
Jun 10,2017
0 people found
this helpful
Staffs in this branch of Jacksons are very helpful and friendly. They are quick to response back with any queries and resolve any issues that I have raised event though the matter is not related to letting....
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Comment on agent fees
Agent fees very reasonable for services provided
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Sir/Madam, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 19,2017
Minithumbup
Kelly Everar
Tom Lettings
By: 'Maggie'
May 19,2017
1 people found
this helpful
I use Jacksons wandsworth for all my properties and am very pleased with the service. I have recommended them to other people who are also really pleased with their service. Keith and Maggie kennedy...
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Comment on agent fees
No one likes paying fees. They are too high but they do draw a good clientele.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Maggie, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
May 18,2017
Minithumbup
Tom Batchelor
By: 'Lloyd'
May 18,2017
1 people found
this helpful
Really helpful and efficient, answered all the questions we had. The fees were less than other places we looked too. Great property really well looked after....
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Comment on agent fees
The fees were less than that of those around and were easy to understand (I hate when it's broken down into a million smaller fees)
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Lloyd, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Apr 25,2017
Minithumbup
Tom Batchelor
By: 'Eoin'
Apr 25,2017
0 people found
this helpful
I really appreciate the effort Tom went to which made our finding of a suitable property and the move as smooth as it could be. If you want an easy property search then Tom's your man....
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Comment on agent fees
Agent's fees are a necessary part of life - not saying I like them though!!
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Eoin, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 24,2017
Minithumbup
Kelly Everar
By: 'Hani obaid'
Mar 24,2017
0 people found
this helpful
Very good and efficient, always on time, Very fast to reply to my request I highly recommend her. She got me the best deal. She was also helpful in renewing my contract....
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Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Hani, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 24,2017
Minithumbup
Kelly Everar
By: 'Steve Spiteri'
Mar 24,2017
0 people found
this helpful
Jacksons found us a tenant before my flat was even listed on their website, they had someone ready and waiting and looking in my area. As such I had a full rent offer from them within a week and as tenants they couldn't have been any less trouble...very pleased....
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Steve, Thank you for your review regarding your experience with our Wandsworth Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 21,2017
Minithumbup
Kelly Everar
Tom Batchelor
By: 'Sian'
Mar 21,2017
0 people found
this helpful
I have found both Kelly and Tom to be extremely helpful and professional in their help and advice in letting out my property. They are very efficient and quick to respond to any issues. The changes of tenants and renewals have been handled very professionally. i have also valued Kelly's recommendations for agents at other Jackson's branches....
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Comment on agent fees
Good
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By: Marilyn
Jun 13, 2017
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Dear Sian, I am writing to say thank you for your kind comments about the service you received from our Wandsworth Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 20,2017
Minithumbup
Tom Batchelor
By: 'Carla'
Mar 20,2017
0 people found
this helpful
A friend and I were looking for a flat to rent and approached Jacksons to help us. Tom Batchelor was incredible in helping us to view numerous properties, all within our spec and good quality. He was kind, humorous and patient responding promptly and taking us around on numerous days. Within a week we had found exactly what we were looking for and are so grateful for his help and his efficient service provision. Thank you so much!!...
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Comment on agent fees
Have already recommended. The fees seemed reasonable.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
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Dear Carla, Thank you very much for your great review regarding our Wandworth Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Marilyn Head of Customer Relations ...
Mar 20,2017
Minithumbup
Tom Lettings
By: 'eloise Howard'
Mar 20,2017
0 people found
this helpful
I am a professional landlord with nearly 20 years experience of renting out flats and houses to tenants in South West London. In all those years i can honestly say that Jacksons is in the top three that i have ever used over the years. They are professional, efficient, always friendly and have a wonderful can-do atttitude. I highly recommend them and in paticular Tom in the lettings department who has been mostly responsible for this particular letting....
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Comment on agent fees
very competitve fees. i am very happy with them as their level of service and commitment warrants them.
Was this helpful? Yes
By: Marilyn
Jun 13, 2017
View all comments (1)
Dear Eloise, We are delighted to read that our Wandsworth Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Marilyn Head of Customer Relations ...
Mar 13,2017
Minithumbup
Tom Lettings
Kelly Lettings
By: 'Jacksons Letting's Old York Rd aWandsworth'
Mar 13,2017
0 people found
this helpful
We always shop around re agents as it's hard to find good ones who are committed, who work after hour's and who do give you feed back! That's Jacksons Old York Rd Wandsworth. Tom and Kelly A BIG thank you for re letting our flat once more and so quickly. A real credit to the Jacksons Brand Warm regards, Stuart May. Landlord...
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Comment on agent fees
Good fees but negotiations are needed
Was this helpful? Yes
By: Marilyn
Mar 13, 2017
View all comments (1)
Dear Stuart, Thank you very much for your lovely review regarding our Wandsworth Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Marilyn Head of Customer Relations ...
Aug 16,2015
Minithumbup
Hannah White
By: 'S Reilly'
Aug 16,2015
0 people found
this helpful
We have rented our flat through Jacksons Wandsworth since December 2014 and have been very happy with their service. We have been most impressed with their ongoing management of the property, including responding to any queries from our tenants. They are pro active and respond to queries from ourselves and our tenants quickly. Including walking us through the processes especially as we are first time landlords. We have had one change of tenants during the time and the only complaint would be t...
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Comment on agent fees
Agents fees are not cheap (however they are in line with other agents in the area) however we have found that they are more then capable at being proactive and able in managing the property. Which is why we chose them to manage the property.
Was this helpful? Yes
May 16,2014
Minithumbdown
By: 'Ellie'
May 16,2014
2 people found
this helpful
Jacksons were by far and away the worst estate agents I have ever dealt with in London - and I have been renting for some time now. Generally they were incredibly slow to sort out any issues I had with the flat. The boiler took over five months to replace so I had to put up with patchy hot water. The main issues however came when I decided to move out (mainly because they increased my rent far higher than is a usual annual rent increase). Initial they found it very difficult to let the flat ...
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What agent could do to change your mind?
Done their job and not always looked to blame others for their inefficiency.
Attached Files
Was this helpful? Yes
By: Simon Scott
Jun 13, 2014
View all comments (1)
Dear sir/madam, I am very interested in hearing from you about this complaint that you have made through all agents. Jacksons is a member of the property ombudsman and guild of professional estate agents, as such we have a full and comprehensive complaints procedure. Looking at the details you have put in your statement there is no detail about where you lived, who you dealt with for property management, the contractors that went in or at what point in time these issues took place. I am ...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
91% customers were satisfied with fees 100% accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 3 1 0 0 0 0 0 0
louise bobb - no image available louise bobb
property manager
3 reviews

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Kelly Everar - upload your photo Kelly Everar
5 reviews

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Tom Lettings - upload your photo Tom Lettings
4 reviews

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Kelly Lettings - upload your photo Kelly Lettings
1 reviews

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Tom Batchelor - upload your photo Tom Batchelor
4 reviews

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