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    Mark O'Sullivan
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    Iwona Dudar
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JAC Strattons

10 The Mall, Ealing Ealing, London
Greater London
W5 2PJ

020-8566-1001

Feb 22,2015
Minithumbdown
By:
Feb 22,2015
3 people found
this helpful
They are very kind and friendly until they get your money. They have hidden fees about whom they don't inform clients before holding deposits . They don't give holding deposit forms. If you don't get property they don't return to you part of your money . Be aware of them. This is how they work and make business. Very unprofessional behaviour....
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Was this helpful? Yes
Sep 07,2014
Minithumbdown
By:
Sep 07,2014
3 people found
this helpful
I urge people not to use this company to rent out your property. As I learnt to my peril, they are only interested in collecting the commission. My property was turned into a brothel by the tenant they had allegedly vetted. I was called by the police a couple of months ago who were very keen to know who the letting agent was, as it was deemed to be their responsibility. They were very responsive to the police, and jumped into action to clear people from my flat and put up an abandonment notice...
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What agent could do to change your mind?
They should have returned my fee. Offered to cover the cost of the professional clean.
Was this helpful? Yes
Jul 21,2014
Minithumbdown
By:
Jul 21,2014
3 people found
this helpful
Make sure that you read the fine-print before signing the contract. I had a tenant who had lived at my property for over four years, and i was paying 10% commission per year. Having renewed the contract in February, in June my tenant decided he wished to move to another location, to which I had no objection. Unfortunately, I was unaware that JAC Strattons would not refund me the commission I had paid a year in advance, so was left almost £2,000 pounds out of pocket....
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Comment on agent fees
10% + V.A.T.per year + tenancy renewal fee.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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Mark O'Sullivan - upload your photo Mark O'Sullivan
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Iwona Dudar - upload your photo Iwona Dudar
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