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    Emma Hey
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    Andrew Wilson
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    Lisa Simpson
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    Natalie Kate Campbell
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    Brian
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    James Barnes
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    Pam Baines
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    Sue Calvert
No description for branch.
J R Hopper & Co

2 Church Street Settle
North Yorkshire
BD24 9JE

01729 825311

Nov 11,2016
Minithumbup
By:
Nov 11,2016
Featured Review
0 people found
this helpful
Sue deals with both our residential lets and always keeps us informed and acts in a promt and professional manner...
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Comment on agent fees
Average for fees
Was this helpful? Yes
Oct 31,2016
Minithumbup
By:
Oct 31,2016
Featured Review
0 people found
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Staff members at Hoppers, Settle were helpful, efficient and went out of their way to smile - not always easy during house sales and purchase. We bought and sold through Hoppers at the same time. The staff went out of their way to communicate, advise and help with the whole painful process....
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Comment on agent fees
As expected
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Oct 16,2016
Minithumbup
By:
Oct 16,2016
Featured Review
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I approached J R Hopper & co because of the quality of photographs and I was not disappointed. I have particularly liked being kept up to date via email regarding viewings and feedback from viewings. It has been a pleasure dealing with, in particular Andrew Wilson and also Lisa Simpson who have put in much more effort to secure a sale than I have felt has ever happened with other agents used in the past. I would have no hesitation in using this agent again in the future should the need a...
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Comment on agent fees
Life always seem expensive to me but in this instance they were reasonable compared with other high street agents
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Aug 10,2016
Minithumbup
By:
Aug 10,2016
Featured Review
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Both Lisa and Andrew were always very polite, professional and efficient. Working with them was a pleasure. They are an asset to your organisation...
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Comment on agent fees
Very reasonable
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Jun 10,2016
Minithumbup
By:
Jun 10,2016
Featured Review
0 people found
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Andrew started the process of our house sale including taking the photos of which were excellent and showed the house off to its best, throughout the whole process he was helpful, friendly and very efficient. As the the sale progressed Lisa became involved and again very efficient and friendly keeping us informed of all developments and seeking out information from all parties involved. Over the years we have dealt with many estate agents and in our opinion J R HOPPER have been the best. Thankyo...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
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A smooth, efficient service delivered a quick sale. Lisa and Andrew were reliable, friendly, efficient and did what they said they would do!...
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Comment on agent fees
Expensive compared to other local agents.
Was this helpful? Yes
Jun 10,2016
Minithumbup
By:
Jun 10,2016
0 people found
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I have been thoroughly satisfied, indeed delighted, with all my dealings with the staff at Settle, from beginning to end. Andrew & Rose were charming and punctual hosts on our viewings initially, and Lisa, who was our main contact later on, was polite and efficient throughout. In fact, Lisa's attention was outstanding (as was Andrew's when he covered Lisa's annual leave). Queries were handled promptly and conscientiously, and Lisa kept in touch with us regularly, even during periods of rela...
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Comment on agent fees
n/a
Was this helpful? Yes
May 27,2016
Minithumbup
By:
May 27,2016
0 people found
this helpful
We could not recommend Hoppers and especially Lisa more highly. Outstanding personal service and professionalism. We have dealt with many estate agents over the years and the service provided by Lisa has been second to none. Thank you....
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N/A
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May 11,2016
Minithumbup
By:
May 11,2016
0 people found
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The entire thought of moving to a completely new area (6 hours away from old home) was an exciting but scary adventure. I made first contact with Andrew over the phone and unlike many agents, he couldn't have been more helpful and kind on the phone. Having spoke with Andrew he was keen to show us around the house himself which was a nice continuity, and had a few other suitable houses to show us. Obviously we fell in love with the first house and between Andrew and Lisa, they made the process of...
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Comment on agent fees
Did not pay any.
Was this helpful? Yes
Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
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Lisa was the first person we met from the Settle office when she showed us round a property not far from the one we have bought. We found her to be very well informed and totally professional. As she also has such an engaging personality she must be one of your star employees. Although she was not our first contact from our actual purchase, Lisa conducted a second viewing and again was extremely knowledgeable. She has since helped us on a couple of queries. Nothing is too much trouble for her....
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Comment on agent fees
N/A
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By: Brian Carlisle
Mar 11, 2016
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Dear Star Performer. Thankyou for those lovely comments. Lisa and all our staff strive to give that level of service. If you know anyone else who might be moving , please let us know, and Lisa will give another Star Performance for them.....
Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
this helpful
Purchased a house using JR Hoppers was very impressed with the sales particulars and in fact the photographs were much better than another agent who was also promoting the property. From start to finish the process was well handled by both of the staff who we dealt with . We were recommended to use an on line solicitors which also helped the sale go smoothly. I would recommend the agents to others....
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Nov 19,2015
Minithumbup
By:
Nov 19,2015
0 people found
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Hoppers kept me really informed of what was happening, very easy to talk to and always very friendly, even when I got very stressed with things....
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Nov 14,2015
Minithumbup
By:
Nov 14,2015
0 people found
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The staff were friendly, efficient and organised. They responded well to my queries and problems once I'd moved into my flat and quickly arranged for handymen to come to the property to sort out any issues....
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Nov 07,2015
Minithumbup
By:
Nov 07,2015
0 people found
this helpful
Good service, helpful and attentive throughout. Always available or a colleague who knew exactly where we were in the buying process....
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Sep 01,2015
Minithumbup
By:
Sep 01,2015
0 people found
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We were extremely impressed with the service provided by Hoppers. Andrew, Natalie and Lisa were all very helpful and efficient throughout the whole process. They kept us informed of all viewings and always provided detailed feedback, which we have never received in our past experience of selling properties. They also kept us advised along the way once the sale had been agreed. We would highly recommend Hoppers to anyone buying or selling a property. Their service was second to none!...
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Aug 10,2015
Minithumbup
By:
Aug 10,2015
0 people found
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The agents were very pro active in conveying exactly where we were up to in the process of selling They were helpful in communicating messages between us and the vendor...
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By: Brian carlisle Director
Aug 13, 2015
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Dear Dorothy... I'm pleased that the settle team were "Very Proactive". That's what gets the job done to everyone's satisfaction. Don't hesitate to call if we can help you or your friends in the future!....
Aug 06,2015
Minithumbup
By:
Aug 06,2015
0 people found
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Wonderful service. Lisa gave us so much help and assistance - way beyond our expectations based on experienecs from other agencies we have used in the past. From initial viewing through to exchange. Lisa was ' beside us' all the way. Super Service all round. Thanks Lisa....
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Aug 05,2015
Minithumbup
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Aug 05,2015
0 people found
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Excellent service provided by Natalie Campbell and the rest of the team, the purchase was handled well and the process ran smoothly. Would definitely recommend...
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Jun 17,2015
Minithumbup
By:
Jun 17,2015
0 people found
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When choosing between 3 estate agents in the Settle area Hoppers really stood out. Andrew came to see me and was well prepared with ideas and examples of other properties in my area to compare. He was enthusiastic and was a pleasure to deal with. I wanted an estate agent that kept me in the loop at every stage of the process and Andrew, Lisa and Natalie definitely succeeded in doing this. Nothing was too much trouble for them to try and make the process go as smoothly as possible. I found Andrew...
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Comment on agent fees
More expensive than the other estate agents in town but worth every penny
Was this helpful? Yes
Jun 04,2015
Minithumbup
By:
Jun 04,2015
0 people found
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Andrew was very helpful. He always responded promptly to queries and provided information that we requested. He was always friendly and polite....
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May 14,2015
Minithumbup
By:
May 14,2015
0 people found
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Hoppers were extremely helpful and informative even prior to us looking seriously for a property. After we first expressed interest in a property Hoppers contacted us to ask if they could help with anything, this was despite the fact that we were only in 'the thinking about our future' mode. Lisa was instrumental in arranging viewings for us. Andrew was very patient, understanding and informative throughout our second viewing. Once we offered on a property Hoppers kept us completely informed...
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May 13,2015
Minithumbup
By:
May 13,2015
0 people found
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I was extremely pleased with the level of service and support throughout the sale of my property. Initially I considered three potential agents to handle this sale, eventually selecting your company on the basis of your enthusiasm and attention to detail. In contrast to one of your well-established competitors, it was clear from the outset that you actually enjoy the challenge of selling houses and that you value your clients. This makes all the difference from a client's perspective. Your ...
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May 12,2015
Minithumbup
By:
May 12,2015
0 people found
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Having dealt with several estate agents over the years, buying, selling and letting property in various locations across the UK, I can honestly say that I have never met such a proactive team in supporting the sale of a property. They facilitated the whole process and left nothing to run as a matter of course - it did get to the point though when I felt I should be redirecting my legal fees to Lisa and not the conveyancing solicitor!...
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Comment on agent fees
Having been is situations where I wondered what I have actually paid for, I can say that you can definately see what you get for your money with the team at Hoppers. They are not the cheapest but they are a great example of you get what you pay for and they succeeded in record time what two other agents had failed to achieve.
Was this helpful? Yes
May 10,2015
Minithumbup
By:
May 10,2015
0 people found
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We found Natalie and all the team a pleasure to deal with. Coordination between the Vendor, us and yourselves was excellent, easy, and friendly. We would always consider using and recommending JR Hopper Kind regards....Donald and Violet....
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By: Brian Carlisle
May 11, 2015
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Dear Donald & Violet. Thankyou for those kind words. Delighted that you have such a great experience with Natalie & the Settle team. Look forward to helping your friends move in the near future.....
May 10,2015
Minithumbup
By:
May 10,2015
0 people found
this helpful
Lisa was very helpful from that moment we contacted her to express an interest in the property. She was always proactive in contacting us, using both email and telephone. Lisa was very informative about the area and relevant local services. She was interested and personable....
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Comment on agent fees
N.a.
Was this helpful? Yes
Feb 09,2015
Minithumbup
By:
Feb 09,2015
0 people found
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It was so refreshing to have such a helpful and dedicated member of your staff dealing with the sale of our fathers house. Lisa was both professional and courteous throughout the negotiations and at all times communicated proficiently and effectively with both myself and my sister at a difficult family time. I understand that Lisa has only recently joined you but it is was clearly evident that she has learned the value of customer care. I can think of no negative aspects of our experience and wo...
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By: Brian carlisle
Feb 09, 2015
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Chris.. Thankyou so much for this review. I will ensure that Lisa and the team at Settle get this message. We look forward to helping all your friends with the same care that you received. Thanks again....
Feb 07,2015
Minithumbup
By:
Feb 07,2015
0 people found
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The agents Hoppers could not have been more helpful they guided us through all aspects of our purchase from extremely difficult and uncooperative sellers. We would have no hesitation in reccomending them to any prospective purchasers or sellers DAVID AND KATE POSTILL...
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By: Brian Carlisle
Feb 07, 2015
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Thankyou for your kind words. We look forward to hearing from your friends and neighbours in due course.....
Feb 03,2015
Minithumbup
By:
Feb 03,2015
0 people found
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This is the second time I have used Emma at Hoppers and on both occasions I have had impeccable service. As a company they have kept me updated all along the way with regular updates with respect to viewings and progress once a deal had been agreed ....
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By: Brian carlisle
Feb 03, 2015
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Terry.. Thankyou for those kind words. Delighted that emma has once again delivered the service that we seek to provide. Look forward to helping you or any friends move property in the future.....
Dec 22,2014
Minithumbup
By:
Dec 22,2014
0 people found
this helpful
We viewed 1 Constitution Hill several times before deciding to go ahead and buy. Lisa was the person who showed us round on most occasions. We deliberated hard and long but not once did she pressure us nor make us feel hurried. On one of our early viewings she had only just started working for Hoppers yet although unsure of herself at that time took time to find answers to our questions. When coming to the point of sale she was sensitive to both buyer and seller during the negotiations....
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By: Brian carlisle
Dec 23, 2014
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Philip Thankyou for those kind words, and I am delighted to say that Lisa is developing rapidly into becoming a very competent and caring negotiator. Good luck in your new home!....
Dec 22,2014
Minithumbup
By:
Dec 22,2014
0 people found
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We were very pleased with the service we got from J.R. Hopper's Settle Branch, the brochure after some consultation with us and the changes made to the photographs really showed the house off to its most attractive potential. We were pleased the way the sale went and were kept informed of sales interest and the final progress. We can also recommend the removal service Brights of Wensleydale we used getting our items to the new address, they worked very hard and were very organised and efficie...
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By: Brian Carlisle
Dec 23, 2014
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Dear John & Margaret. Thankyou for taking the time to add these kind words. The staff at Settle were pleased that all went well. I shall pass on your testimonial to our colleagues at Brights of Wensleydale who also strive to get clients moved as painlessly as possible.....
Dec 21,2014
Minithumbup
By:
Dec 21,2014
0 people found
this helpful
I am very pleased with the service given by this company. From initial viewing to completion they were helpful and friendly. All my queries and requests were dealt with promptly. I live quite a distance from Settle and had anticipated that it might be difficult organising everything from so far away, however , everything was taken care of by Lisa and went very smoothly....
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By: Brian Carlisle. Director
Dec 23, 2014
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Dear Sian. Im glad all went well and that you are now enjoying your bolthole in the Dales....
Dec 20,2014
Minithumbup
By:
Dec 20,2014
0 people found
this helpful
We found Andrew to be helpful and unfailingly polite. He made himself (and the property) available on request and at short notice. The transaction went through without delay. As a buyer we were quite satisfied with Hoppers in general and Andrew in particular....
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Comment on agent fees
not paid by me!
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By: Brian Carlisle. Director
Dec 23, 2014
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Dear Lawrence. Thankyou for this review. Glad that all went well with the purchase. I am really pleased with Andrews commitment to helping people move.....
Nov 07,2014
Minithumbup
By:
Nov 07,2014
0 people found
this helpful
The sale was carried out efficiently and with cheerful courtesy. An unexpected staff change in the middle of the process was dealt with smoothly....
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By: Brian Carlisle. Director
Nov 07, 2014
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Dear Susan. Thanks for the kind comments. Glad that the Settle team worked things out for you. Nice to know that a well trained and enthusiastic team can cope with whatever comes their way.....
Nov 06,2014
Minithumbup
By:
Nov 06,2014
0 people found
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I have over the years bought and sold many properties and therefore dealt with many estate agents and i can say without doubt that Hoppers in settle have been the best agent i have ever dealt with. Nothing was too much trouble for any of the staff and their friendly proffesional attitude was a delight thank you very much indeed...
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By: Brian Carlisle. Director
Nov 07, 2014
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Dear Anthony. Thanks for your comments. Delighted that the Settle team exceeded your expectations.Look forward to helping you with future moves.....
Areas covered
  • BD24
  • LA2
  • LA6
  • LA10
  • BD23
  • BB18
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £32,750
  • Max: £460,000

Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 2 0 12 0 18 0 0 0
Emma Hey - no image available Emma Hey
Commercial Sales and Letting Manager
20 reviews

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Andrew Wilson - no image available Andrew Wilson
Residential Sales Valuer and Manager
17 reviews

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Lisa Simpson - no image available Lisa Simpson
Negotiator
22 reviews

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Natalie Kate Campbell - no image available Natalie Kate Campbell
Sales Negotiator
4 reviews

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Brian  - upload your photo Brian
1 reviews

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James Barnes - no image available James Barnes
Sales Negotiator
0 reviews

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Pam Baines - no image available Pam Baines
Sales Negotiator
0 reviews

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Sue Calvert - upload your photo Sue Calvert
0 reviews

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Last updated at 10:20 AM 06/05/2015 by Natalie Campbell

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Last updated at 10:20 AM 06/05/2015 by Natalie Campbell

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