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    Emma Hey
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    Andrew Wilson
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    Lisa Simpson
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    Natalie Kate Campbell
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    Brian
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    James Barnes
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    Pam Baines
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    Sue Calvert
No description for branch.
J R Hopper & Co

2 Church Street Settle
North Yorkshire
BD24 9JE

01729 825311
Sep 07,2017
Minithumbup
Pam Baines
Andrew Wilson
By: 'Selsider'
Sep 07,2017
0 people found
this helpful
We have been impressed with the service from Hoppers. Everyone was helpful, Brian, Andrew, James, Natalie, Amy and especially Pam who oversaw the whole sale and rent-back process. Pam went out of her way even on days off to make sure things were progressed promptly. Communication was great, viewings well run and we are always aware of what was going on. Would happily use again...
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Comment on agent fees
Just about acceptable, though marginally higher than the competition. Better rates are available in more built up areas but we are in a rural setting. We chose personal local service over internet based cheaper conveyancers and we think it paid off.
Was this helpful? Yes
Jul 07,2017
Minithumbup
Pam Baines
By: 'J&M Frik'
Jul 07,2017
0 people found
this helpful
I would like to thank all the staff at Hoppers especially Pam for their commitment and support. Five star service....
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Comment on agent fees
Reasonable fee considering the time and support provided over almost a year.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Andrew Wilson
By: 'James & Kate'
Jun 20,2017
2 people found
this helpful
Our dealings were with Hoppers in Settle, and in particular Andrew Wilson who handled our purchase. I have nothing but praise for the way Andrew conducted himself throughout the process from initial viewing, through to completion. Andrew was courteous, prompt, an excellent communicator and gave us a lot of confidence throughout the process. His integrity was to be commended and we found him extremely easy to speak to. On the few occasions we dealt with other members of the team, we found Natalie...
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Comment on agent fees
N/A as we were purchasing
Was this helpful? Yes
By: Brian Carlisle. Director
Jun 21, 2017
View all comments (1)
James. Thankyou for the positive comments. All the team at Hoppers strive to give that level of service and its great when it happens and is recognised. look forward to lots more recommendations from your friends and connections. ...
May 30,2017
Minithumbup
James Barnes
Pam Baines
By: 'Bob Lake'
May 30,2017
1 people found
this helpful
I found the staff at Hoppers very helpful and friendly. It is to their credit they sold us this particular property as it wasn't initially on our list of viewings....
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Comment on agent fees
no comment
Was this helpful? Yes
Apr 21,2017
Minithumbup
Andrew Wilson
By: 'A Swinscoe'
Apr 21,2017
1 people found
this helpful
Very good service, good at communicating with us on the viewings. Quite a quick sale. We were very happy and would recommend them again....
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Comment on agent fees
Competitive Fees
Was this helpful? Yes
Apr 01,2017
Minithumbup
Andrew Wilson
By: 'Joe'
Apr 01,2017
0 people found
this helpful
From a standing start at a difficult time of year Hopper sold our house in 12 weeks flat. The single most important reason we chose Hopper was that they took the time to find out what we wanted from the sale (not always quite as obvious a question as it may seem) and they listened to our answers and acted on them. What they didn't do was tell us to do, hook us with an inflated estimate of value to gain our custom and then leave us then waiting for the dreaded word Reduced. They took time and ...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Feb 17,2017
Minithumbup
Andrew Wilson
By: 'Jr'
Feb 17,2017
0 people found
this helpful
Hoppers did all we could of expected to help us sell by marketing to and encouraging prospective buyers. All good....
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Comment on agent fees
not the cheapest service but I think we had good value for money.
Was this helpful? Yes
Feb 16,2017
Minithumbup
Andrew Wilson
By: 'Jr'
Feb 16,2017
0 people found
this helpful
Hoppers did all we could of expected to help us sell by marketing to and encouraging prospective buyers. All good....
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Comment on agent fees
not the cheapest service but I think we had good value for money.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Andrew Wilson
James Barnes
By: 'Sorted'
Jan 09,2017
0 people found
this helpful
We received a professional, helpful and friendly service from both Andrew and James. We would certainly recommend the Settle branch of Hoppers to those seeking or selling property....
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Comment on agent fees
Not applicable as we were buying.
Was this helpful? Yes
Dec 21,2016
Minithumbup
Andrew Wilson
James Barnes
By: 'Katie'
Dec 21,2016
0 people found
this helpful
Both Andrew and James were amazing with giving me all the information that I needed as well as helping me with any questions I had they both were polite and welcoming, amazing staff!...
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Comment on agent fees
More expensive then other places I went to
Was this helpful? Yes
Dec 12,2016
Minithumbup
Andrew Wilson
Lisa Simpson
By: 'Appreciative Sellers'
Dec 12,2016
0 people found
this helpful
Lisa was our first point of contact and was especially friendly and helpful in the first instance. Andrew was supportive throughout. There were some very frustrating moments in the process of selling our cottage in Settle; Andrew was calm, patient and professional at all times. Thank you....
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Comment on agent fees
The fees seem possibly a little on the high side. However, the agents helped us to achieve the best possible price for the property. They also managed all viewings and, because we live some distance away, helped us with some practical matters to do with the cottage, which we very much appreciate.
Was this helpful? Yes
Nov 11,2016
Minithumbup
Sue Calvert
By: 'Emmap'
Nov 11,2016
0 people found
this helpful
Sue deals with both our residential lets and always keeps us informed and acts in a promt and professional manner...
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Comment on agent fees
Average for fees
Was this helpful? Yes
Oct 31,2016
Minithumbup
Andrew Wilson
Lisa Simpson
By: 'Mikie F'
Oct 31,2016
0 people found
this helpful
Staff members at Hoppers, Settle were helpful, efficient and went out of their way to smile - not always easy during house sales and purchase. We bought and sold through Hoppers at the same time. The staff went out of their way to communicate, advise and help with the whole painful process....
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Comment on agent fees
As expected
Was this helpful? Yes
Oct 16,2016
Minithumbup
Andrew Wilson
Lisa Simpson
By: 'Dave Wilson'
Oct 16,2016
0 people found
this helpful
I approached J R Hopper & co because of the quality of photographs and I was not disappointed. I have particularly liked being kept up to date via email regarding viewings and feedback from viewings. It has been a pleasure dealing with, in particular Andrew Wilson and also Lisa Simpson who have put in much more effort to secure a sale than I have felt has ever happened with other agents used in the past. I would have no hesitation in using this agent again in the future should the need a...
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Comment on agent fees
Life always seem expensive to me but in this instance they were reasonable compared with other high street agents
Was this helpful? Yes
Aug 10,2016
Minithumbup
Lisa Simpson
Andrew Wilson
By: 'Thomas Croll'
Aug 10,2016
0 people found
this helpful
Both Lisa and Andrew were always very polite, professional and efficient. Working with them was a pleasure. They are an asset to your organisation...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jun 10,2016
Minithumbup
Andrew Wilson
Lisa Simpson
By: 'Linda'
Jun 10,2016
0 people found
this helpful
Andrew started the process of our house sale including taking the photos of which were excellent and showed the house off to its best, throughout the whole process he was helpful, friendly and very efficient. As the the sale progressed Lisa became involved and again very efficient and friendly keeping us informed of all developments and seeking out information from all parties involved. Over the years we have dealt with many estate agents and in our opinion J R HOPPER have been the best. Thankyo...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jun 10,2016
Minithumbup
Lisa Simpson
Andrew Wilson
By: 'Joy Waddington'
Jun 10,2016
0 people found
this helpful
A smooth, efficient service delivered a quick sale. Lisa and Andrew were reliable, friendly, efficient and did what they said they would do!...
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Comment on agent fees
Expensive compared to other local agents.
Was this helpful? Yes
Jun 10,2016
Minithumbup
Lisa Simpson
Andrew Wilson
By: 'A. Ryder'
Jun 10,2016
0 people found
this helpful
I have been thoroughly satisfied, indeed delighted, with all my dealings with the staff at Settle, from beginning to end. Andrew & Rose were charming and punctual hosts on our viewings initially, and Lisa, who was our main contact later on, was polite and efficient throughout. In fact, Lisa's attention was outstanding (as was Andrew's when he covered Lisa's annual leave). Queries were handled promptly and conscientiously, and Lisa kept in touch with us regularly, even during periods of rela...
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Comment on agent fees
n/a
Was this helpful? Yes
May 27,2016
Minithumbup
Lisa Simpson
By: 'Wilson Dorset'
May 27,2016
0 people found
this helpful
We could not recommend Hoppers and especially Lisa more highly. Outstanding personal service and professionalism. We have dealt with many estate agents over the years and the service provided by Lisa has been second to none. Thank you....
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Comment on agent fees
N/A
Was this helpful? Yes
May 11,2016
Minithumbup
Andrew Wilson
Lisa Simpson
By: 'Sam Nutbeen & Nathan Fallaize'
May 11,2016
0 people found
this helpful
The entire thought of moving to a completely new area (6 hours away from old home) was an exciting but scary adventure. I made first contact with Andrew over the phone and unlike many agents, he couldn't have been more helpful and kind on the phone. Having spoke with Andrew he was keen to show us around the house himself which was a nice continuity, and had a few other suitable houses to show us. Obviously we fell in love with the first house and between Andrew and Lisa, they made the process of...
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Comment on agent fees
Did not pay any.
Was this helpful? Yes
Mar 11,2016
Minithumbup
Lisa Simpson
By: 'Star performer'
Mar 11,2016
0 people found
this helpful
Lisa was the first person we met from the Settle office when she showed us round a property not far from the one we have bought. We found her to be very well informed and totally professional. As she also has such an engaging personality she must be one of your star employees. Although she was not our first contact from our actual purchase, Lisa conducted a second viewing and again was extremely knowledgeable. She has since helped us on a couple of queries. Nothing is too much trouble for her....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Brian Carlisle
Mar 11, 2016
View all comments (1)
Dear Star Performer. Thankyou for those lovely comments. Lisa and all our staff strive to give that level of service. If you know anyone else who might be moving , please let us know, and Lisa will give another Star Performance for them. ...
Nov 20,2015
Minithumbup
Lisa Simpson
Andrew Wilson
By: 'Steve'
Nov 20,2015
0 people found
this helpful
Purchased a house using JR Hoppers was very impressed with the sales particulars and in fact the photographs were much better than another agent who was also promoting the property. From start to finish the process was well handled by both of the staff who we dealt with . We were recommended to use an on line solicitors which also helped the sale go smoothly. I would recommend the agents to others....
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Was this helpful? Yes
Nov 19,2015
Minithumbup
Lisa Simpson
By: 'Helesden lodge'
Nov 19,2015
0 people found
this helpful
Hoppers kept me really informed of what was happening, very easy to talk to and always very friendly, even when I got very stressed with things....
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Was this helpful? Yes
Nov 14,2015
Minithumbup
By: 'Fiona Corby'
Nov 14,2015
0 people found
this helpful
The staff were friendly, efficient and organised. They responded well to my queries and problems once I'd moved into my flat and quickly arranged for handymen to come to the property to sort out any issues....
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Was this helpful? Yes
Nov 07,2015
Minithumbup
Andrew Wilson
By: 'Sarah'
Nov 07,2015
0 people found
this helpful
Good service, helpful and attentive throughout. Always available or a colleague who knew exactly where we were in the buying process....
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Was this helpful? Yes
Sep 01,2015
Minithumbup
Andrew Wilson
Natalie Kate Campbell
By: 'M Dodgson'
Sep 01,2015
0 people found
this helpful
We were extremely impressed with the service provided by Hoppers. Andrew, Natalie and Lisa were all very helpful and efficient throughout the whole process. They kept us informed of all viewings and always provided detailed feedback, which we have never received in our past experience of selling properties. They also kept us advised along the way once the sale had been agreed. We would highly recommend Hoppers to anyone buying or selling a property. Their service was second to none!...
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Was this helpful? Yes
Aug 10,2015
Minithumbup
Lisa Simpson
Andrew Wilson
By: 'Dorothy'
Aug 10,2015
0 people found
this helpful
The agents were very pro active in conveying exactly where we were up to in the process of selling They were helpful in communicating messages between us and the vendor...
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Was this helpful? Yes
By: Brian carlisle Director
Aug 13, 2015
View all comments (1)
Dear Dorothy... I'm pleased that the settle team were "Very Proactive". That's what gets the job done to everyone's satisfaction. Don't hesitate to call if we can help you or your friends in the future! ...
Aug 06,2015
Minithumbup
Lisa Simpson
Andrew Wilson
By: 'Adrian Smith & AJ Rowley-Smith'
Aug 06,2015
0 people found
this helpful
Wonderful service. Lisa gave us so much help and assistance - way beyond our expectations based on experienecs from other agencies we have used in the past. From initial viewing through to exchange. Lisa was ' beside us' all the way. Super Service all round. Thanks Lisa....
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Was this helpful? Yes
Aug 05,2015
Minithumbup
Natalie Kate Campbell
By: 'Sutcliffe'
Aug 05,2015
0 people found
this helpful
Excellent service provided by Natalie Campbell and the rest of the team, the purchase was handled well and the process ran smoothly. Would definitely recommend...
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Was this helpful? Yes
Jun 17,2015
Minithumbup
Andrew Wilson
Lisa Simpson
By: 'J. Turner'
Jun 17,2015
0 people found
this helpful
When choosing between 3 estate agents in the Settle area Hoppers really stood out. Andrew came to see me and was well prepared with ideas and examples of other properties in my area to compare. He was enthusiastic and was a pleasure to deal with. I wanted an estate agent that kept me in the loop at every stage of the process and Andrew, Lisa and Natalie definitely succeeded in doing this. Nothing was too much trouble for them to try and make the process go as smoothly as possible. I found Andrew...
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Comment on agent fees
More expensive than the other estate agents in town but worth every penny
Was this helpful? Yes
Areas covered
  • BD24
  • LA2
  • LA6
  • LA10
  • BD23
  • BB18
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £32,750
  • Max: £460,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 3 0 19 0 21 0 0 0
Emma Hey - no image available Emma Hey
Commercial Sales and Letting Manager
20 reviews

About Emma No description set View full profile
Andrew Wilson - no image available Andrew Wilson
Residential Sales Valuer and Manager
26 reviews

About Andrew No description set View full profile
Lisa Simpson - no image available Lisa Simpson
Negotiator
23 reviews

About Lisa No description set View full profile
Natalie Kate Campbell - no image available Natalie Kate Campbell
Sales Negotiator
4 reviews

About Natalie Kate No description set View full profile
Brian  - upload your photo Brian
1 reviews

About Brian No description set View full profile
James Barnes - no image available James Barnes
Sales Negotiator
3 reviews

About James No description set View full profile
Pam Baines - no image available Pam Baines
Sales Negotiator
3 reviews

About Pam No description set View full profile
Sue Calvert - upload your photo Sue Calvert
0 reviews

About Sue No description set View full profile

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Fees

No fees set.
Last updated at 10:20 AM 06/05/2015 by Natalie Campbell

Complaints Procedure

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Last updated at 10:20 AM 06/05/2015 by Natalie Campbell

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