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    Trish Barker
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    Sue Calvert
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    John Barker
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    Emma Hey
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    Sarah Lambert
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    Vicki Thompson
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    Claire Marwood
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    Lynn Holmes
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    Callum Carlisle
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    Liz Carlisle
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    Elizabeth Guy
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    Gemma Calvert
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    Tom Carlisle
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    Stella Dinsdale
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    Christina Scarr
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    Amy Fawcett
J R Hopper & Co are the leading Estate Agent for the Yorkshire Dales, selling more property than any other agent in the Dales. This is achieved by friendly knowledgeable staff, 7 day a week opening, accompanied viewings, and a desire to help people move.
J R Hopper & Co

Central Chambers, Market Place Leyburn
North Yorkshire
DL8 5BD

01969 622936

Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
0 people found
this helpful
Although the letting got off to a slow start, Sue remained optimistic and enthusiastic about the potential for an early resolution. We had hoped for a slight increase in the letting income but Sue reassured us that the property would attract more interest if the figure was held as before. In the end, an excellent tenant was found to the extent that they were prepared to put down a non returnable holding deposit which bought the time required to be able to proceed. While we had no rental income f...
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Comment on agent fees
Given the comment above, losing more income in fees is always going to be difficult but we are aware of how the system works and have agreed.
Was this helpful? Yes
By: Brian Carlisle Director
Nov 24, 2016
View all comments (1)
Thanks for your comments Maneman. It is always a balance between striving for higher rent, minimiseing the void period, but the main factor is usually a good tenant who will respect your proeprty, and pay the agreed rent for a good period. Glad that Sue and our rent team made it happen. Do you have any other proeprty that we or or Relocation agent colleagues around the country could help with? Please let us know. Thanks again.....
Nov 10,2016
Minithumbup
By:
Nov 10,2016
Featured Review
0 people found
this helpful
excellent care from beginning to end of our move to North Yorkshire....we were kept well informed throughout the process, from the viewing , through the referencing , and to getting the keys.....very helpful and friendly staff...
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Comment on agent fees
reasonable amount charged, in line with other Agents
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
Featured Review
0 people found
this helpful
Constant communication even when I was working away. Kept me informed with everything what was happening. Very much appreciated from all involved. Would definately recommend...
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By: Brian Carlisle
Oct 18, 2016
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Thankyou Lee.. It is great to see that Communication is the route to a smooth move. Please pass our name on to anyone else who is looking to move in the Dales,....
Sep 28,2016
Minithumbup
By:
Sep 28,2016
Featured Review
0 people found
this helpful
Amy was very friendly and helpful and as first time tenants we found her guidance invaluable. Amy returned calls and replied to emails very promptly which during the stressful time of moving house was very much appreciated....
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 16,2016
Minithumbup
By:
Sep 16,2016
Featured Review
0 people found
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Sue was very professional in my dealings with her and also extremely thorough. She made herself available to me when I needed to speak to her and provided me with all the information I required, she also found me tenants very swiftly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
very helpful and took time to come and take photos as evidence of damage not listed on the tenancy inventory. I was surprised that the property had not been given a thorough clean and the garden was overgrown (requiring immediate attention) before it was let out....
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Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
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First class service, we were kept fully informed every step of the way. Efficient, friendly and helpful 7 days a week....
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Aug 05,2016
Minithumbup
By:
Aug 05,2016
0 people found
this helpful
I was delighted that a tenant was found within a week of advertising (this also involved the Settle office who are fantastic). The lettings process was completed efficiently....
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Comment on agent fees
Fair and at market level
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By: Brian carlisle
Aug 07, 2016
View all comments (1)
Thanks Alison.its great that all our offices work as a team to get good tenants into good properties.....
Jul 13,2016
Minithumbup
By:
Jul 13,2016
0 people found
this helpful
Sue came out and gave good practical advise on how to make the property more saleable and help with the listing process and price. Christina was good at engaging with the client and able to help point out the positives of the property and area, she listen well to the clients needs and engaged by asking good questions. The only negative was that the inventory was done before I was ready, new carpets went in the day after it was done....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
All ways found sue reliable and helpful only comment i have they did the inventry before i had prepared the bungalow for the tenant...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
From our initial enquiry on 29 March to view 3 properties the following a.m to receiving the keys to Nick Jone just 4 weeks later, ALL your staff were helpful, efficient, courteous and very professional. The team that we dealt with at your Leyburn office are a credit to J. R. Hopper and we would recommend you to anyone looking for property in this area. Your website is attractive and user friendly. Steve Wroe and Janet Pogson...
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Jun 20,2016
Minithumbup
By:
Jun 20,2016
0 people found
this helpful
Very impressed with the customer services at Hoppers. So helpful right from viewing through to collecting the keys. Courteous and very professional....
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
Very good communication and tgere if I needed anything. Was well informed throughout the procedure and every aspect was explained clearly to me....
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May 23,2016
Minithumbup
By:
May 23,2016
0 people found
this helpful
The Hoppers team have been a pleasure to work with, always on the ball and efficient. Our property was unusual and not an easy sale, but they worked hard till they found us the right tenant. Emma Hey was especially helpful, tireless and knowledgeable and made sure we were kept informed throughout the sale process. If we are ever buying or selling in the Dales in future, we'll certainly use Hoppers' services again....
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Comment on agent fees
Very reasonable considering the time and effort put in by Hoppers
Was this helpful? Yes
May 13,2016
Minithumbup
By:
May 13,2016
0 people found
this helpful
From the very beginning Christina made the whole experience a pleasure. Friendly, efficient and nothing too much trouble. From the viewing day to completion the service was excellent. Very professional service at all times....
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Comment on agent fees
Not applicable
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Sarah responded quickly and efficiently to all my emails and contacts. She was pleasant and courteous at all times. She made the whole process extremely smooth. Elizabeth was previously very helpful to us in a sales process that did unfortunately not conclude in a sale. We were impressed by her professionalism and willingness to assist us in the viewings and sales process....
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Apr 12,2016
Minithumbup
By:
Apr 12,2016
0 people found
this helpful
Very helpful, kept us up to date with the procedures. Local, convenient, will definitely use this branch again. Very pleased with the speed of the sale....
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Comment on agent fees
Okay
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Very professional and friendly service. Kept up to date with all developments throughout the sale either via e-mail or phone call. Queries dealt with efficiently and promptly....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
A very smooth process, Tom was incredibly helpful in making sure the purchase went through in time (before the end of march). Much appreciated....
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Always gave helpful and honest advice. Dealt with phone queries promptly. Kept the customer updated with any developments with viewings and gave feedback both positive and negative....
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
We received an extremely efficient service from both Hawes and Leyburrn office; all staff deserve 5 stars and one cannot pick out any single member alone. Everyone knew at what stage our house sale was at whenever we called making it particularly easy (as we are not local to this area of the country) even though two properties of the same name were being purchased coincidentally by a couple of similar names! Thanks to you all at JR Hopper & Co....
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Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
From the moment I walked into the estate agents for the first time to getting the keys for my beautiful cottage in Leyburn, the staff at J R Hoppers were brilliant. They were all professional, welcoming and friendly. Emma Hey in particular was fantastic, keeping me constantly updated with the progress of the sale and nothing was too much trouble for her. I would most certainly recommend Emma and the team at J R Hoppers to anyone wishing to buy, sell or rent property in and around the Leyburn are...
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Comment on agent fees
I was very happy with the Agent's Fees.
Was this helpful? Yes
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
I cannot praise Sarah Lambert enough, she has done a wonderful job helping us with the purchase of Lynthorpe House in Bellerby. All your staff have been more than helpful, John who showed us round in the first place, Trish who has answered calls and made me coffee - all wonderful. We feel that without Sarah going the 'extra mile' our purchase may well have fallen through....
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Comment on agent fees
n/a
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
0 people found
this helpful
Sarah was extremely helpful in what proved to be a problematic sale over a considerable time period especially as we do not live locally...
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Comment on agent fees
No problem with fees charged
Was this helpful? Yes
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
We had an unusual number of viewings on our property and these were all dealt with by Hopper's staff as this is a second home. We were kept informed of all viewings and feedback, and they were very proactive after a sale had been agreed. Overall the guys worked very hard for the fee....
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Comment on agent fees
Average fee proposal, although with the amount of work that proved to be necessary we were very happy with it!
Was this helpful? Yes
By: Brian carlisle
Apr 01, 2016
View all comments (1)
Thanks Gary. Glad to hear that Tom & Emma kept you well informed, and love the fact we were so Proactive.....
Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Tom has been our point of contact throughout the purchase of Our house, he dealt with our first viewing. He has been very professional and helpful throughout. When we required additional information he has helped to answer our questions. This has made this a far more positive experience than with other estate agents. Thanks Tom....
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Was this helpful? Yes
Mar 31,2016
Minithumbdown
By:
Mar 31,2016
1 people found
this helpful
Initially Tom was communicative and seemed to keep us well informed. However, throughout the transaction we formed the opinion that he was too friendly with the buyer and seemed to be in touch with them without passing on information to us. We were very concerned that he arranged for the buyer to visit the property with 2 prospective letting agents without informing us or asking our permission. After we informed him of our concerns we didn't receive any further updates and were very disappoint...
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What agent could do to change your mind?
Competitive but in view of our comments not good value
Comment on agent fees
Competitive but in view of our comments not good value
Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
In all my dealings with Stella and Elizabeth tofind them to be courteous, professional, positive and friendly, ready to help with any queries and issues. Stella was good at negotiations - although somewhat disappointed in the price I think it was reasonable given the market and I felt confident she did her best for the deal....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
We have had a really excellent experience with Sue Calvert. She was extremely helpful in a very difficult situation as we were relocating from the USA, even arranging a viewing for my parents! All of our queries were answered fully and very promptly. She went out of her way to ensure that we knew what to do at each step and several times, arrangements were made just to suit us. Thank you, Sue....
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Comment on agent fees
It's a while since we have rented a house in the UK and fees always seem quite a lot of money. However, you get what you pay for and the service we have received thus far has been very good.
Was this helpful? Yes
Mar 25,2016
Minithumbup
By:
Mar 25,2016
0 people found
this helpful
From the outset, Sue and John were friendly, professional and helpful. As we are new to the Letting market, their approach encouraged confidence and the feeling we were in good hands....
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Comment on agent fees
We looked at the websites of other agents and they appeared to be within the market norm. We feel that Hoppers will be managing the Let, the fees are acceptable.
Was this helpful? Yes
Feb 29,2016
Minithumbup
By:
Feb 29,2016
0 people found
this helpful
Emma has served us exceptionally well with the sale of our properties,through some long and arduous negotiations and clarification of easements rights. she has been diligent, charming efficient and effective. This was a complex sale of a complex of cottages....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2015
Minithumbup
By:
Dec 16,2015
0 people found
this helpful
I could not find anything wrong with the service I received with the sale of my house form Hopper's Estate Agents. I felt that the property was advertised well and the description was accurate. However I did have to contact them regards feedback from viewings sometimes as this was not always given. But overall very satisfied....
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Was this helpful? Yes
Dec 10,2015
Minithumbup
By:
Dec 10,2015
0 people found
this helpful
I was very happy with the way in which Hoppers helped sell my property. I renovated Low Barn from a derelict building into a 3 bed house and Hoppers where involved from start to finish and helped determine the client base and gave good advise to the design and finish of the property. I was also impressed by the fact that they show viewings seven days a week....
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Dec 08,2015
Minithumbup
By:
Dec 08,2015
0 people found
this helpful
I have used J R Hopper & Co four times now to let my property in Hawes. Each time I have found them to be efficient and reliable. Their staff are friendly and approachable and have dealt with the letting and any queries I have had in a professional manner. I have no hesitation in recommending them as letting agents and will certainly use them again in the future....
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Comment on agent fees
Fine - in line with the going rate I would say.
Was this helpful? Yes
Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
J R Hopper have been an excellent Estate Agent to deal with. Moving house can be a stressful time and from start to finish all the staff that we dealt with were helpful, friendly, extremely professional and made the whole process go smoothly for us. We dealt mostly with John Barker who couldn't have been kinder or more helpful. He was brilliant as was Sue Calvert. We would recommend J R Hopper & Co without any hesitation. Apologies for not doing this sooner as we have only just got our broad...
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Was this helpful? Yes
Areas covered
  • DL8
  • Yorkshire Dales
  • HG4
  • DL11
  • DL10
  • CA17
  • BD23
  • BD24
  • LA2
  • LA6
  • LA10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,750
  • Max: £600,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 0 17 0 37 1 24 0 1 0
Trish Barker - no image available Trish Barker
Negotiator
5 reviews

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Sue Calvert - upload your photo Sue Calvert
23 reviews

About Sue No description set View full profile
John Barker - no image available John Barker
Lettings Negotiator
23 reviews

About John No description set View full profile
Emma Hey - no image available Emma Hey
Commercial Sales and Letting Manager
20 reviews

About Emma No description set View full profile
Sarah Lambert - no image available Sarah Lambert
Branch Manager
25 reviews

About Sarah No description set View full profile
Vicki Thompson - no image available Vicki Thompson
Valuer
9 reviews

About Vicki No description set View full profile
Claire Marwood - no image available Claire Marwood
Negotiator
14 reviews

About Claire No description set View full profile
Lynn Holmes - no image available Lynn Holmes
Negotiator
0 reviews

About Lynn No description set View full profile
Callum Carlisle - no image available Callum Carlisle
Trainee
0 reviews

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Liz Carlisle - no image available Liz Carlisle
Personnel and Marketing Manager
0 reviews

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Elizabeth Guy - upload your photo Elizabeth Guy
0 reviews

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Gemma Calvert - no image available Gemma Calvert
0 reviews

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Tom Carlisle - no image available Tom Carlisle
Negotiator/Valuer
7 reviews

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Stella Dinsdale - upload your photo Stella Dinsdale
0 reviews

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Christina Scarr - no image available Christina Scarr
4 reviews

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Amy Fawcett - upload your photo Amy Fawcett
3 reviews

About Amy No description set View full profile

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Fees

Agency fees are based on the level of service required, and the benefits obtained. They can be a fixed fee or performance based,
They will be agreed at the outset of marketing after an initial free marketing appraisal has taken place with a local marketing expert.
Last updated at 9:35 AM 13/11/2015 by Tom Carlisle

Complaints Procedure

The company is owned and managed on a daily basis by Directors, Brian & Liz Carlisle. Any issues not resolved to your satisfaction by our skilled trained and qualified staff can be referred to them for action. The Company is also a member of the NAEA, ARLA, and the Property Ombudsman so these bodies, and their redress schemes will resolve in the unlikely event of you not achieving satisfaction in house.
Last updated at 9:35 AM 13/11/2015 by Tom Carlisle

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