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    Trish Barker
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    Sue Calvert
  • upload your photo
    John Barker
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    Emma Hey
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    Sarah Lambert
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    Vicki Thompson
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    Claire Marwood
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    Lynn Holmes
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    Callum Carlisle
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    Liz Carlisle
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    Elizabeth Guy
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    Gemma Calvert
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    Tom Carlisle
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    Stella Dinsdale
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    Christina Scarr
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    Amy Fawcett
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    Amy Fawcett *****
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    Charlotte Teasdale
J R Hopper & Co are the leading Estate Agent for the Yorkshire Dales, selling more property than any other agent in the Dales. This is achieved by friendly knowledgeable staff, 7 day a week opening, accompanied viewings, and a desire to help people move.
J R Hopper & Co

Central Chambers, Market Place Leyburn
North Yorkshire
DL8 5BD

01969 622936
Feb 16,2017
Minithumbup
Sue Calvert
Amy Fawcett
By:
Feb 16,2017
0 people found
this helpful
Sue and Amy have both been exceptionally helpful, they explained everything really well so we knew what we had to do and what they would do on our behalf. Any questions or queries we had they got back to us really quickly and kept us informed of what was happening. We emailed/phoned Amy quite a lot with queries and found her really easy to talk. We would definately use Hoppers again....
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Comment on agent fees
I thought the fees were fair for the work they did on our behalf.
Was this helpful? Yes
Feb 10,2017
Minithumbup
Sue Calvert
By:
Feb 10,2017
0 people found
this helpful
A big thanks to sue ,finally got there in the end after a lot of hard work she and other members put in to getting the let sorted ....
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Was this helpful? Yes
Jan 30,2017
Minithumbup
Sue Calvert
Amy Fawcett *****
By:
Jan 30,2017
0 people found
this helpful
Always helpful especially when I panic over keys. Amy called by my to-be-let cottage a number to help...
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Comment on agent fees
good
Was this helpful? Yes
Jan 06,2017
Minithumbup
Sue Calvert
Amy Fawcett
By:
Jan 06,2017
0 people found
this helpful
Sue & Amy were excellent. They managed a tricky re-let ( for reasons that are well known in the branch) very diplomatically but firmly to avoid future issues. The move out of the previous tenant was also well done with a number of difficult issues being resolved satisfactorily and fairly to both parties, I have used JRH several times now for sales & rental and have always been pleased with the professsionalism shown by the team....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Dec 28,2016
Minithumbup
Sue Calvert
Amy Fawcett
By:
Dec 28,2016
0 people found
this helpful
Sue and Amy have both been very helpful, efficient and professional in all our dealings with your company. They both have a very good customer facing manner and all contact has been polite and friendly. There are a number of outstanding problems with the property which need still to be resolved and which I feel should have been checked before handover. However I am confident that between them Sue and Amy will get everything sorted out satisfactorily....
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Comment on agent fees
Standard
Was this helpful? Yes
Dec 23,2016
Minithumbup
Sue Calvert
John Barker
By:
Dec 23,2016
0 people found
this helpful
very pleasant to deal with, efficient , sorted my tennant out with a fire alarm,they fitted it no problems, would feel cofindent to contact Hoppers if i had a problem....
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Comment on agent fees
at on the market value
Was this helpful? Yes
Dec 20,2016
Minithumbup
Sue Calvert
By:
Dec 20,2016
0 people found
this helpful
Fast and efficient went the extra mile to endure a speedy and hassle free move. Always available and replied to queries efficiently and quickly....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 19,2016
Minithumbup
Amy Fawcett
By:
Dec 19,2016
0 people found
this helpful
Amy couldn't have been more helpful to me.She kept me informed at all times of what was happening and after I moved in I had a couple of queries and a problem with the tv socket which were all resolved very quickly....
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Comment on agent fees
I thought £200 was dear as my last fees were £125
Was this helpful? Yes
Dec 12,2016
Minithumbup
Sue Calvert
Amy Fawcett
By:
Dec 12,2016
0 people found
this helpful
Have dealt with Sue Calvert quite a few times and always find her to be 'straight to the point' and able to consistently offer very sound advice in a polite and professional manner. I have always greatly appreciated and valued her help and her honesty when letting a property. This is the first time that I have dealt with Amy. I found her to be very helpful, efficient and polite. Whenever she said she would ring me back, she always did ring me back, at the time that she said she would, which I ...
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Comment on agent fees
I am always made aware of the fees and accept them.
Was this helpful? Yes
Nov 24,2016
Minithumbup
Sue Calvert
By:
Nov 24,2016
0 people found
this helpful
Although the letting got off to a slow start, Sue remained optimistic and enthusiastic about the potential for an early resolution. We had hoped for a slight increase in the letting income but Sue reassured us that the property would attract more interest if the figure was held as before. In the end, an excellent tenant was found to the extent that they were prepared to put down a non returnable holding deposit which bought the time required to be able to proceed. While we had no rental income f...
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Comment on agent fees
Given the comment above, losing more income in fees is always going to be difficult but we are aware of how the system works and have agreed.
Was this helpful? Yes
By: Brian Carlisle Director
Nov 24, 2016
View all comments (1)
Thanks for your comments Maneman. It is always a balance between striving for higher rent, minimiseing the void period, but the main factor is usually a good tenant who will respect your proeprty, and pay the agreed rent for a good period. Glad that Sue and our rent team made it happen. Do you have any other proeprty that we or or Relocation agent colleagues around the country could help with? Please let us know. Thanks again. ...
Nov 10,2016
Minithumbup
Sue Calvert
Amy Fawcett
By:
Nov 10,2016
0 people found
this helpful
excellent care from beginning to end of our move to North Yorkshire....we were kept well informed throughout the process, from the viewing , through the referencing , and to getting the keys.....very helpful and friendly staff...
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Comment on agent fees
reasonable amount charged, in line with other Agents
Was this helpful? Yes
Oct 18,2016
Minithumbup
Sue Calvert
Amy Fawcett
By:
Oct 18,2016
0 people found
this helpful
Constant communication even when I was working away. Kept me informed with everything what was happening. Very much appreciated from all involved. Would definately recommend...
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Was this helpful? Yes
By: Brian Carlisle
Oct 18, 2016
View all comments (1)
Thankyou Lee.. It is great to see that Communication is the route to a smooth move. Please pass our name on to anyone else who is looking to move in the Dales, ...
Sep 28,2016
Minithumbup
Amy Fawcett
By:
Sep 28,2016
0 people found
this helpful
Amy was very friendly and helpful and as first time tenants we found her guidance invaluable. Amy returned calls and replied to emails very promptly which during the stressful time of moving house was very much appreciated....
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Comment on agent fees
n/a
Was this helpful? Yes
Sep 16,2016
Minithumbup
Sue Calvert
By:
Sep 16,2016
0 people found
this helpful
Sue was very professional in my dealings with her and also extremely thorough. She made herself available to me when I needed to speak to her and provided me with all the information I required, she also found me tenants very swiftly....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Sep 12,2016
Minithumbup
Sue Calvert
By:
Sep 12,2016
0 people found
this helpful
very helpful and took time to come and take photos as evidence of damage not listed on the tenancy inventory. I was surprised that the property had not been given a thorough clean and the garden was overgrown (requiring immediate attention) before it was let out....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Christina Scarr
By:
Aug 08,2016
0 people found
this helpful
First class service, we were kept fully informed every step of the way. Efficient, friendly and helpful 7 days a week....
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Was this helpful? Yes
Aug 05,2016
Minithumbup
Sue Calvert
By:
Aug 05,2016
0 people found
this helpful
I was delighted that a tenant was found within a week of advertising (this also involved the Settle office who are fantastic). The lettings process was completed efficiently....
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Comment on agent fees
Fair and at market level
Was this helpful? Yes
By: Brian carlisle
Aug 07, 2016
View all comments (1)
Thanks Alison.its great that all our offices work as a team to get good tenants into good properties. ...
Jul 13,2016
Minithumbup
Sue Calvert
Christina Scarr
By:
Jul 13,2016
0 people found
this helpful
Sue came out and gave good practical advise on how to make the property more saleable and help with the listing process and price. Christina was good at engaging with the client and able to help point out the positives of the property and area, she listen well to the clients needs and engaged by asking good questions. The only negative was that the inventory was done before I was ready, new carpets went in the day after it was done....
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Sue Calvert
Sue Calvert
By:
Jul 08,2016
0 people found
this helpful
All ways found sue reliable and helpful only comment i have they did the inventry before i had prepared the bungalow for the tenant...
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Comment on agent fees
Average
Was this helpful? Yes
Jul 04,2016
Minithumbup
Christina Scarr
By:
Jul 04,2016
0 people found
this helpful
From our initial enquiry on 29 March to view 3 properties the following a.m to receiving the keys to Nick Jone just 4 weeks later, ALL your staff were helpful, efficient, courteous and very professional. The team that we dealt with at your Leyburn office are a credit to J. R. Hopper and we would recommend you to anyone looking for property in this area. Your website is attractive and user friendly. Steve Wroe and Janet Pogson...
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Was this helpful? Yes
Jun 20,2016
Minithumbup
Sue Calvert
Trish Barker
By:
Jun 20,2016
0 people found
this helpful
Very impressed with the customer services at Hoppers. So helpful right from viewing through to collecting the keys. Courteous and very professional....
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
May 31,2016
Minithumbup
John Barker
By:
May 31,2016
0 people found
this helpful
Very good communication and tgere if I needed anything. Was well informed throughout the procedure and every aspect was explained clearly to me....
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Was this helpful? Yes
May 23,2016
Minithumbup
Emma Hey
By:
May 23,2016
0 people found
this helpful
The Hoppers team have been a pleasure to work with, always on the ball and efficient. Our property was unusual and not an easy sale, but they worked hard till they found us the right tenant. Emma Hey was especially helpful, tireless and knowledgeable and made sure we were kept informed throughout the sale process. If we are ever buying or selling in the Dales in future, we'll certainly use Hoppers' services again....
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Comment on agent fees
Very reasonable considering the time and effort put in by Hoppers
Was this helpful? Yes
May 13,2016
Minithumbup
Christina Scarr
By:
May 13,2016
0 people found
this helpful
From the very beginning Christina made the whole experience a pleasure. Friendly, efficient and nothing too much trouble. From the viewing day to completion the service was excellent. Very professional service at all times....
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Comment on agent fees
Not applicable
Was this helpful? Yes
Apr 13,2016
Minithumbup
Sarah Lambert
Elizabeth Guy
By:
Apr 13,2016
0 people found
this helpful
Sarah responded quickly and efficiently to all my emails and contacts. She was pleasant and courteous at all times. She made the whole process extremely smooth. Elizabeth was previously very helpful to us in a sales process that did unfortunately not conclude in a sale. We were impressed by her professionalism and willingness to assist us in the viewings and sales process....
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Was this helpful? Yes
Apr 12,2016
Minithumbup
Sarah Lambert
Vicki Thompson
By:
Apr 12,2016
0 people found
this helpful
Very helpful, kept us up to date with the procedures. Local, convenient, will definitely use this branch again. Very pleased with the speed of the sale....
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Comment on agent fees
Okay
Was this helpful? Yes
Apr 11,2016
Minithumbup
Tom Carlisle
By:
Apr 11,2016
0 people found
this helpful
Very professional and friendly service. Kept up to date with all developments throughout the sale either via e-mail or phone call. Queries dealt with efficiently and promptly....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 11,2016
Minithumbup
Tom Carlisle
By:
Apr 11,2016
0 people found
this helpful
A very smooth process, Tom was incredibly helpful in making sure the purchase went through in time (before the end of march). Much appreciated....
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Was this helpful? Yes
Apr 08,2016
Minithumbup
Sarah Lambert
Trish Barker
By:
Apr 08,2016
0 people found
this helpful
Always gave helpful and honest advice. Dealt with phone queries promptly. Kept the customer updated with any developments with viewings and gave feedback both positive and negative....
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Was this helpful? Yes
Apr 08,2016
Minithumbup
Tom Carlisle
Sarah Lambert
By:
Apr 08,2016
0 people found
this helpful
We received an extremely efficient service from both Hawes and Leyburrn office; all staff deserve 5 stars and one cannot pick out any single member alone. Everyone knew at what stage our house sale was at whenever we called making it particularly easy (as we are not local to this area of the country) even though two properties of the same name were being purchased coincidentally by a couple of similar names! Thanks to you all at JR Hopper & Co....
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Was this helpful? Yes
Areas covered
  • DL8
  • Yorkshire Dales
  • HG4
  • DL11
  • DL10
  • CA17
  • BD23
  • BD24
  • LA2
  • LA6
  • LA10
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,750
  • Max: £600,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA TPOS DPS Relocation Agent Network


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 24 0 37 1 25 0 1 0
Trish Barker - no image available Trish Barker
Negotiator
5 reviews

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Sue Calvert - upload your photo Sue Calvert
31 reviews

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John Barker - no image available John Barker
Lettings Negotiator
24 reviews

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Emma Hey - no image available Emma Hey
Commercial Sales and Letting Manager
20 reviews

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Sarah Lambert - no image available Sarah Lambert
Branch Manager
25 reviews

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Vicki Thompson - no image available Vicki Thompson
Valuer
9 reviews

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Claire Marwood - no image available Claire Marwood
Negotiator
14 reviews

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Lynn Holmes - no image available Lynn Holmes
Negotiator
0 reviews

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Callum Carlisle - no image available Callum Carlisle
Trainee
0 reviews

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Liz Carlisle - no image available Liz Carlisle
Personnel and Marketing Manager
0 reviews

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Elizabeth Guy - upload your photo Elizabeth Guy
0 reviews

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Gemma Calvert - no image available Gemma Calvert
0 reviews

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Tom Carlisle - no image available Tom Carlisle
Negotiator/Valuer
7 reviews

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Stella Dinsdale - upload your photo Stella Dinsdale
0 reviews

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Christina Scarr - no image available Christina Scarr
4 reviews

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Amy Fawcett - upload your photo Amy Fawcett
12 reviews

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Amy Fawcett ***** - upload your photo Amy Fawcett *****
1 reviews

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Charlotte Teasdale - upload your photo Charlotte Teasdale
1 reviews

About Charlotte No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Agency fees are based on the level of service required, and the benefits obtained. They can be a fixed fee or performance based,
They will be agreed at the outset of marketing after an initial free marketing appraisal has taken place with a local marketing expert.
Last updated at 9:35 AM 13/11/2015 by Tom Carlisle

Complaints Procedure

The company is owned and managed on a daily basis by Directors, Brian & Liz Carlisle. Any issues not resolved to your satisfaction by our skilled trained and qualified staff can be referred to them for action. The Company is also a member of the NAEA, ARLA, and the Property Ombudsman so these bodies, and their redress schemes will resolve in the unlikely event of you not achieving satisfaction in house.
Last updated at 9:35 AM 13/11/2015 by Tom Carlisle

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