Islington Properties was established over 10 years ago and is a boutique residential property services company. We sell and let properties, manage individual flats / houses and manage blocks of flats. Much of our business is local to our offices, meaning that we can walk to many buildings, hold client meetings in our offices, employ other local businesses and tradesmen and deal with anything urgent that arises quickly. Most of our new business also comes from referral and word of mouth and i Read full description...s helped by us being located at the centre of the local community. We have a great team who are passionate about property and who come from a diverse property background meaning that we have a broad base of knowledge to deal with any issues that arise. Overall we employ a team of around 20 staff across our two offices on Upper Street and White Lion Street. We are members of ARMA (and were one of the first firms in the UK to obtain the new ARMA-Q accreditation), ARLA (the Association of Residential Letting Agents) and NALS (the National Approved Letting Scheme). We are members of the independent redress scheme provided by The Property Ombudsman. We are authorised and regulated by the Financial Conduct Authority as an Appointed Representative. Client money protection insurance is provided by ARLA. Please give us a call, send us an email or pop in and see us if you think we can be of assistance.
Islington Properties

111 Upper Street Islington, London
Greater London
N1 1QN

0207 871 4444
Areas covered
  • N1
  • Islington
  • N5
  • Hackney
  • N16
  • Kings Cross
  • N7
  • EC1
  • N19
  • NW1
  • E8
  • E2
  • N4
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data

NAEA ARLA RICS ARMA NALS TPOS NLA TDS


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Fees

- Sales 1.8% (incl. VAT) of the sale price
- LETTING FEE: 10% (incl. VAT) of rent
- PROPERTY MANAGEMENT FEE: 6% (incl. VAT) of rent
- Referencing Fee £40 (incl. VAT) per tenant.
- Guarantor fee (if required) £40 (incl. VAT) per guarantor.
- Contract Setup Fee £180 (incl. VAT)
- Amendment/Renewal fee £120 (incl. VAT)
- Check out fee £78-138 (incl. VAT) based on no. of bedrooms
Last updated at 11:06 AM 08/12/2016 by Joshua Jackson

Complaints Procedure

Islington Properties Ltd, a member of The Property Ombudsman, aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by the Manager and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

If you believe you have a complaint, please write in the first instance to one of our Associate Directors at the address below:

Ben Hallows, Islington Properties Ltd, 4th Floor, 9 White Lion Street, London, N1 9PD.

Your complaint will be acknowledged within two working days, investigated thoroughly in accordance with in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address below:

Managing Director, Islington Properties Ltd, 4th Floor, 9 White Lion Street, London, N1 9PD.

In the event that the final review as detailed above still fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. The Property Ombudsman’s details are shown below:

The Property Ombudsman, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333306
Fax: 01722 332296
Web: www.tpos.co.uk
Email: admin@tpos.co.uk

We will submit our file to The Property Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 11:06 AM 08/12/2016 by Joshua Jackson

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