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    Shirley Larson
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    Asma Naureen
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Isaac Anthony

68 Rodney Street Liverpool
Merseyside
L1 9AF

0845 201 1416

Oct 03,2014
Minithumbdown
By:
Oct 03,2014
1 people found
this helpful
Lived in a property in Liverpool city centre run by this mob until March 2014. The service was atrocious, emails and telephone calls were routinely ignored. The attitude of the staff particularly Jane, was frankly more in keeping with a prison than an Estate agents. I could sit and type up the myriad of ineptitudes shown by this company in my brief engagement with them but it would just irate me, Instead I'll just leave you with my favorite. I attached 3 adhesive hooks to the wall of m...
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Nov 12,2012
Minithumbdown
By:
Nov 12,2012
0 people found
this helpful
Awful deposit return scheme. Took nearly £300 off us for a flat in near perfect condition. Would not advise them to anybody...
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What agent could do to change your mind?
Provided a fair deposit return scheme and not scammed us out of nearly ‚£300
Was this helpful? Yes
By: Isaac Anthony
Nov 28, 2012
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Deposits at Isaac Anthony are held with Deposit Protection Scheme which is an independent organisation which protects both Landlords and tenants against any deductions or damages. If any individual disagrees to any decisions they can utilise the Deposit Protection dispute system which will request information from all parties and make a independent decision. It is a fair system which protects both landlords and tenants....
Sep 17,2012
Minithumbdown
By:
Sep 17,2012
0 people found
this helpful
I\'d really like to discourage people from ever using this agency\'s services. I have never encountered more unprofessional, unreliable and rude agents in my life. I was informed one week before the planned move into a property I had secured through Isaac Anthony that I will not be able to move in because they did not confirm the notice that the previous tenant had given, their situation nor the exact date. I therefore became homeless as I have not managed to find anything else within the time...
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Jul 15,2012
Minithumbdown
By:
Jul 15,2012
3 people found
this helpful
Arranged a viewing for a flat at 2pm. The day before the agent called and changed the viewing tim to 10am. Next morning, wmissed a call and got a voicemail from Isaac Anthony employee at around 9.57am saying she was \'running late\'. When I called back at 10 she was still in the office said she couldn\'t come until 10.45. This was no good as we had another viewing at 11, so she begrudgingly agreed to come then and said she\'d be there in about 20 minutes. We waited in the rain for 25 minutes. Wh...
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What agent could do to change your mind?
- turned up on time
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Oct 21,2011
Minithumbdown
By:
Oct 21,2011
2 people found
this helpful
For over 2 weeks I have been trying to view a property in Liverpool City centre with this company after already viewing one property when the agent was 45mins late. I have never had a call back regarding the new property and when I finally chased them I was spoken to in the most disgusting way by both the manager and below. I have never been spoken to in such a rude manner and then told that I am not a tennant they would like. What rubbish i have been an outstanding tennent in the past and on...
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Mar 30,2011
Minithumbdown
By:
Mar 30,2011
2 people found
this helpful
The government should have a star for the letting agents like the hotel have stars. Also by law they should have a review from tenants and landlords, so everyone who wants to rent or rent their place out through the agents can find out about their services and how they run it....
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Mar 02,2011
Minithumbdown
By:
Mar 02,2011
2 people found
this helpful
This estate agent is the single worst one I've ever come across, and I've had troubles with other agents before. Problem 1: We told them the intercom was broken the *day* we moved in, still not fixed 8 months later. I even know what's wrong - but can't get them to bloody fix it. Problem 2: The flat was filthy when we moved in; Mould growing on windows, carpet black with dust. Problem 3: 6 Month tenancies - Don't be fooled, this is just so they can charge you an extra ...
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By: Andy
Apr 20, 2011
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Me AGAIN! The intercom is still not fixed, now nearing the 11 month mark! The oven was fixed after 2 weeks of not having one. Avoid at all costs, people!....
Nov 19,2010
Minithumbdown
By:
Nov 19,2010
2 people found
this helpful
My boyfriend and I are first -time renters and when we viewed that flat we're in now we were amazed at how nice it was, and how nice the people at Issac Anthony are. Problem 1 - The flat is on the third floor (six flights) and lift is broken. Because IA own the flat and not the building, it apparently is not thier problem, and we are not allowed a rent reduction until the lift is fixed. It's been broken since before we viewed the flat, and we're not hopeful of it being fixed in the next year...
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Aug 08,2010
Minithumbdown
By:
Aug 08,2010
0 people found
this helpful
Was this helpful? Yes
May 10,2010
Minithumbdown
By:
May 10,2010
1 people found
this helpful
I would only recommend this company to people who like to have their time wasted and to be ignored! Everything about them was appalling right from the beginning. We were shown around a flat (renting) and made an offer there and then and were told we would be called within the hour to say if it had been accepted. 2 days later, we still hadn't heard anything and nobody would take our call. Eventually we managed to speak to someone who said our offer had been accepted straight away but the man w...
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Mar 03,2010
Minithumbdown
By:
Mar 03,2010
1 people found
this helpful
As the rest of the tenants on this website, I have also had a terrible experience with Isaac Anthony. They are incredibly useless at what they do. The customer service is terrible and if something breaks it doesn\'t get fixed no matter how many times you email/phone/visit the office. Don\'t rent from this company, they need closing down!...
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Jan 29,2010
Minithumbdown
By:
Jan 29,2010
2 people found
this helpful
Absolutely awful. I am a landlord and my tenants have had issues since November 2009 which Isaac Anthony failed to tell me about until January 2010. Not only did they not bother to help my tenants, they do not return calls (13 so far) or emails (4 so far). I managed to get contact number for my tenants who I spoke with and to my utter disbelief they advised me of literally several issues they had advised Isaac Anthony and 2 months later, still unresolved. All whilst taking a 10%+VAT 'Ful...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Shirley Larson - upload your photo Shirley Larson
1 reviews

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Asma Naureen - upload your photo Asma Naureen
2 reviews

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Awards won by Isaac Anthony, Liverpool L1 9AF

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