Intercounty

57 High Street Saffron Walden
Essex
CB10 1AA


Dec 28,2014
Minithumbdown
By:
Dec 28,2014
0 people found
this helpful
After nearly a year, the words "we won't discount our % commision because we're worth the extra" still ring in my ears. The initial flirtation with Intercounty in January was excellent. They gave the highest valuation, they had "their own" conveyancing team to handle the admin, they had a specialist sales progressor to deal with me day to day and then we had an offer of the asking price within 4 days. After that it went downhill fast. We accepted the offer in early February,...
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Comment on agent fees
Not worth the higher % rate.
Was this helpful? Yes
Sep 23,2014
Minithumbdown
By:
Sep 23,2014
1 people found
this helpful
I phoned this agency four times trying to arrange a viewing for a property in Saffron Walden the first three times they promised to phone me back and never did, the last time I requested to be put through to someone and I was put on hold and then the phone connected and I heard "yeah, she's on the line, just hang up on her" before the line went dead. Appallingly rude service, I can only imagine how they treat their tenants. The landlord of this property should also be very upset that o...
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What agent could do to change your mind?
Well they could have actually phoned me back rather than making lazy promises and if they are going to slag off their potential customers I would recommend they learn to use their phones properly.
Was this helpful? Yes
By: IC_Jonathan
Oct 20, 2014
View all comments (1)
We are very sorry to hear about your recent experience when attempting to contact us and can assure you that we treat feedback very seriously and will be looking into why this happened immediately. If you would like to discuss this with us further then please call our office and ask to be transferred to the marketing department. Kind regards, Jonathan....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Awards won by Intercounty, Saffron Walden CB10 1AA

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