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    Sam
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Indigo Residential

6 Nursery Parade, Marsh Road Luton

LU3 2QP

01582 490696

Mar 07,2014
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By:
Mar 07,2014
1 people found
this helpful
I am very unhappy with Indigo lettings. They do not leave us in peace to get on with things, we are a clean/tidy quiet couple but they constantly need access to the property, and unwilling to re-arrange if the time does not suit, even if you make an effort to be flexible and accommodating. They will book a property visit and then turn up on an unexpected day as they have \'got the date wrong\' or they do not turn up at all as they \'confused us with another property.\' They have e-mailed me from...
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Jan 20,2014
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Jan 20,2014
2 people found
this helpful
I called indigo to rent 2 bed flat at aston court sarum road i was interviewed who is the property for i told me my wife and son and jordan sales person told me its perfectly fin when i went to view flat showed inteterest that i want to book flat i was told no we dont accept child i felt i was rejected " the agency is so unprofessional manager has no clue what to say please dont go here...
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Jul 13,2012
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Jul 13,2012
2 people found
this helpful
Poor service after your house has had an offer accepted - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???...
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What agent could do to change your mind?
Poor service after your house has sold - you have to chase them. They never return phone calls. As if to say we dont care now your house has sold - but if it hasnt completed then you wont get your money, stupid indigo! There all about sales sales sales - but where are the AFTER sales skills and general customer care skills???
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May 06,2012
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By:
May 06,2012
1 people found
this helpful
I was very pleased with the effort Sam put into keeping me updates, arranging appointments, and working to try to get a sale. However, on having agreed a price and a sale with the vendor, another agent WITH THE SAME ESTATE AGENT, albeit a different branch, gazumped me on behalf of a buy to let investor. This other agent knew a price and sale had been agreed between myself, the vendor, Sam having brokered the deal, so while I appreciate the work Sam did as an individual I would now by suspicious ...
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What agent could do to change your mind?
Agents working in competition with each other and gazumping different branches doesn\'t give me any confidence in buying a house with them. I deal is a deal, even a verbal agreement, and should be honoured by the entire company, not just one branch.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
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