Imagine
Watford, WD18
3.5/5, 31 reviews
55% recommended
86% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
73% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Imagine
Block B, 26 Wilmington Close
Watford

WD18 0FQ
01923 630844

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 86% 100% £210,000 £450,000
Lettings 50% 73% £700 £1,395
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 4 7 5 1 2 1 3 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent Property Redress Scheme
Latest Properties

No Properties

“5/5 Stars - Imagine Watford Property Maintenance...”

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Mar 25,2020
Minithumbup
By: 'G. Ward'
Mar 25,2020
0 people found
this helpful
5/5 Stars for the ladies at Imagine Watford in the Property Maintenance Team, big thank you to Colleen, Jess, and both Kelly's for all their help in 3 years dealing with them, they have always been very friendly and professional and always actioned anything I have raised ...
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“Nice friendly service...”

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Mar 20,2020
Minithumbup
By: 'Jamie Wood'
Mar 20,2020
0 people found
this helpful
I’d like to thank Sophie and the team at Imagine for all the help provided during my tenancy. Very quick to respond to queries and all done with a professional friendly manner....
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“I have always found the property management t......”

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Mar 18,2020
Minithumbup
By: 'Stuart Baker'
Mar 18,2020
0 people found
this helpful
I have always found the property management team including Kelly and the rest of her people very professional and helpful in dealing with any problems associated with our properties in Watford...
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“The whole property management team of Kelly, ......”

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Mar 17,2020
Minithumbup
By: 'Martin Clements'
Mar 17,2020
0 people found
this helpful
The whole property management team of Kelly, Laura, Jess and Colleen are great people to deal with, really helpful and very friendly. I would totally recommend them....
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“Imagine are a fantastic agency with an amazin......”

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Mar 12,2020
Minithumbup
By: 'Jessica Dubey'
Mar 12,2020
0 people found
this helpful
Imagine are a fantastic agency with an amazing property management team who really care about their tenants. We have loved working with them. We have found them to be an approachable team with excellent customer service!...
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“Terrible experience with imagine - I think th......”

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Mar 02,2020
Minithumbdown
By: 'Disappointing of Watford'
Mar 02,2020
0 people found
this helpful
Terrible experience with imagine - I think the landlords get the best of imagine, as a tenant your not looked after at all..all imagine want is money - even to give you a reference they want £35 to write one! I believe some of these ...
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“Ide like to say a big thankyou toKelly Fordh......”

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Feb 27,2020
Minithumbup
By: 'Michael Ward'
Feb 27,2020
0 people found
this helpful
Ide like to say a big thankyou to Kelly Fordham and her team Laura Jessica & colleen for there help Very friendly professional polite and get things resolved very quickly.. Would recommend this team to anyone Thankyou Mike...
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“brill service...”

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Feb 27,2020
Minithumbup
By: 'Lauren Kelly Myers'
Feb 27,2020
0 people found
this helpful
I was with Imagine for nearly three years and I can say that the people working there are amazing! They take the time to help you whenever they can and are really there to support you with helpful information whenever you need it. They are ...
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Was this helpful? Yes

“Sophie and Marcia...”

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Feb 03,2020
Minithumbdown
By: 'Simonfrancesco Di Furia'
Feb 03,2020
0 people found
this helpful
Sophie A. : a name that means professionalism and guarantee. She has been always ready to support me in all my needs. She sort it out all my concerns and questions. She hadn't never let me feel abandoned in the estate maze. Her colleague Marcia has ...
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“An rewarding experience by a friendly professional...”

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May 21,2019
Minithumbup
By: 'Kay and lucy'
May 21,2019
0 people found
this helpful
Danny Schultz gave us such good service he really knew the area which was very helpful as we didn't. He quickly tuned into what we were looking for and has guided us to a great first time buy . Polite, presentable, and very friendly....
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“Beyond Disgusting...”

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Nov 30,2018
Minithumbdown
By: 'Outraged Tenant'
Nov 30,2018
7 people found
this helpful
As a long term tenant, the manner in which my partner and I have been treated by the founder of Imagine is shameful. After we spent 6 years lovingly looking after our rented flat, we were asked to move as the Landlord was selling it. She ...
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“Landlord...”

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Aug 28,2018
Minithumbup
By: 'Shreddie'
Aug 28,2018
0 people found
this helpful
Following many years using a local property agent and always seeming to be doing all their work for them I was introducd to Image. Well first of all, they turned up when they said they would and tool no time at all to do an ...
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Comment on agent fees
Good fees
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“Awesome...”

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Aug 13,2018
Minithumbup
By: 'Nik Allen'
Aug 13,2018
1 people found
this helpful
you guys never fail to amaze me, my property was only on the market for 7 days. 3 viewings on day 5 and an offer on day 6, and my full asking price as well. The sales agent was very knowledgeable about the property. Would highly recommend. Thanks again......
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Comment on agent fees
reasonable
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“Awesome...”

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Aug 13,2018
Minithumbup
By: 'Nik Allen'
Aug 13,2018
0 people found
this helpful
you guys never fail to amaze me, my property was only on the market for 7 days. 3 viewings on day 5 and an offer on day 6, and my full asking price as well. The sales agent was very knowledgeable about the property. Would highly recommend. Thanks again......
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Comment on agent fees
reasonable
Was this helpful? Yes

“Imagine Property Group...”

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Aug 07,2018
Minithumbup
By: 'Malcolm Topping'
Aug 07,2018
0 people found
this helpful
The Imagine Team provided a first class professional service for my family & I in the recent work they undertook for us. We can only speak highly about the whole team performance and work ethic Thank you...
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Comment on agent fees
Very good
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“CARING, SUPPORTIVE AND WELL QUALIFIED...”

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Jul 30,2018
Minithumbup
By: 'DAWN AYRES'
Jul 30,2018
1 people found
this helpful
I have dealt with a few estate agents in my time. Felt let down and left in limbo. Ended up chasing the agent for information and support they should have been furnishing. Then met Mike Cole of the Imagine Group and his no-nonsense approach for ...
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“Dodgy contracts...”

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Jul 15,2018
Minithumbdown
By: 'Disappointing of Watford'
Jul 15,2018
7 people found
this helpful
I am so dissatisfied and dissapointed with imagine / had a very stressful time with them a contract that wasn't explained properly has been very costly to me. I agree with a previous review that wrote “keep everything” and double check all your paper work as ...
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By: J Spratt
Nov 17, 2018
View all comments (1)
I had a vert similar experience two and a half years ago with the agency and I also used Imagine Conveyancers - never again! I am waiting for £500 retention monies to be returned, they do not reply to emails or phone calls, probably because they have had their fee. ...

“Sold in days...”

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Jul 09,2018
Minithumbup
By: 'David Cameron'
Jul 09,2018
1 people found
this helpful
Put my flat on the market and had two offers within days. I was kept informed throughout the entire process and was extremely happy with the whole experience. Wouldn't hesitate to recommend this company....
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Comment on agent fees
Competitive rates
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“Happy Landlord after moving from Harry Charles...”

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Jul 04,2018
Minithumbup
By: 'GJ'
Jul 04,2018
1 people found
this helpful
Originally had my property let through Harry Charles as they were the closest agent, Oh what a mistake, how I wish we'd done some research first! Rather than dwelling on the negatives of this agent I'll review the pleasant difference experienced when switching to Imagine. ...
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Comment on agent fees
No issues given the level of service received.
Was this helpful? Yes

“Outstanding Customer Service...”

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Jul 03,2018
Minithumbup
By: 'Christine'
Jul 03,2018
1 people found
this helpful
Credit where credit is due!!! I have always been wary of Estate Agents until, that is, I came across Mike Cole and his team at Imagine. The attention to detail from the lettings team when I was looking to rent was second to none and ...
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Comment on agent fees
Better than most
Was this helpful? Yes

“Great - Company...”

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Jun 25,2018
Minithumbdown
By: 'Daniel Ginder'
Jun 25,2018
1 people found
this helpful
First class, Imagine both Let and Sold a one bedroom flat for me, without any problems. was frequently contacted about my rentals and any works needed to be done etc. to have a dedicated team to support you means a lot. when it came to ...
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Comment on agent fees
Good
Was this helpful? Yes

“Highly Proactive Service...”

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Jun 25,2018
Minithumbup
By: 'Aarif Merali'
Jun 25,2018
1 people found
this helpful
Have been lettiing two properties in Watford through Imagine for many years and have been very pleased with their proactive service in making sure the tenants are happy and any issues are dealt with promptly. They always alert me of changes in legislation so that ...
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“I've never left a negative review for anything before, but ......”

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Nov 25,2017
Minithumbdown
By: 'Helen'
Nov 25,2017
0 people found
this helpful
I've never left a negative review for anything before, but I will make an exception in this case. I used them to try to sell my flat (I fell for their inflated asking price), and have never been treated more like a number and less ...
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Comment on agent fees
Standard
Was this helpful? Yes

“Buyers, BEWARE if you are buying a property through Imagine. ......”

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Oct 22,2017
Minithumbdown
By: 'Alison James'
Oct 22,2017
6 people found
this helpful
Buyers, BEWARE if you are buying a property through Imagine. Sales staff, including the branch manager at Watford Branch, manipulate prospective buyers into paying more than market value, pressure them to exchange when buyers need more time to think about the transactions. They insult, cajole, ...
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Comment on agent fees
n/a
Was this helpful? Yes

“From the point of view of the tenant, they are ......”

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Feb 03,2017
Minithumbdown
By: 'JSB'
Feb 03,2017
3 people found
this helpful
From the point of view of the tenant, they are not helping at all. They don't manage to negotiate any better deals, they are even incapable of convincing the landlord that a bathtub should have a shower head in the 21st century. Once they get ...
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Comment on agent fees
I don't understand why the tenant has to pay to be referenced, get the inventory done or ensure the deposit. All these things should be responsibility of the landlord. I can accept cleaning fees as at least the tenant will benefit from it but they should be optional as they could opt for cleaning themselves. This is common practice, but outrageous anyway.
Was this helpful? Yes
By: Watford
Jun 29, 2018
View all comments (1)
You will also have to pay £36 to get a reference from them to move to your next property Which is outrageous! ...

“I recently used imagine to find a property to rent ......”

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Jun 07,2016
Minithumbdown
By: 'Poor customer service, no integrity and don't bank'
Jun 07,2016
5 people found
this helpful
I recently used imagine to find a property to rent and this is a company that I will Never use again. They do not know what's going on in the property as there was so many issues with the property. What makes it worse is ...
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What agent could do to change your mind?
Very exspensive.
Attached Filesnbsp;
Comment on agent fees
Very exspensive.
Was this helpful? Yes

“Very Poor Customer service!!! would not use these agents again!! ......”

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Apr 20,2015
Minithumbdown
By: 'Jo2345'
Apr 20,2015
6 people found
this helpful
Very Poor Customer service!!! would not use these agents again!! They will keep you imagining! bascially. No replys to phone calls! lies about the vendor. kept us waiting and waiting until we had to pull out. Wasted our money on fees with solicitor and survey! ...
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What agent could do to change your mind?
Wont not use this agent ever again!
Attached Filesnbsp;
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“owner along with employees should be banned from the industry. ......”

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Feb 27,2015
Minithumbdown
By: 'John Rander'
Feb 27,2015
4 people found
this helpful
owner along with employees should be banned from the industry. The lied about our buyer from day one.Cash buyer who needed a mortgage !!!!!!!. Don't pull the wool over my eyes Mr Cole. Your a discrace to the industry...
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What agent could do to change your mind?
reluctantly paid them but should have discounted these due to the lie's they told.
Attached Filesnbsp;
Comment on agent fees
reluctantly paid them but should have discounted these due to the lie's they told.
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“Took over three weeks to book a viewing for a ......”

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Apr 25,2014
Minithumbdown
By: 'Q Tu'
Apr 25,2014
3 people found
this helpful
Took over three weeks to book a viewing for a flat to buy. Was fobbed off repeatedly when requesting more internal pictures and a floor plan. During the first week, the estate agent called me claiming there was a last minute opportunity to view the ...
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“I paid for the references and all went successful. After ......”

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Mar 19,2013
Minithumbdown
By: 'Zee'
Mar 19,2013
6 people found
this helpful
I paid for the references and all went successful. After that I was put through to someone called Katrina Fernandes who doesn't have any customer service skills and doesn't have an idea what she is talking about. She thinks every customer is a stupid man ...
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What agent could do to change your mind?
Should ahve taken things positively and should have mentioned everything clearly. Half of the staff doesn't have a clue what they are saying.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 5:22 PM 11/07/2018 by allAgents

Awards won by Imagine, Watford WD18 0FQ


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