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    Kate Richardson
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    Sheri
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    Lesley Hampson
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    Tim
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    Michelle
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    Pippa
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    Kate
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    Rachael Western
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    Lesley Hampsom
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    Rebecca Everton
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    Carly Hearsum
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    Kerry Carter
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Hurst Estate Agents

7-9 Kingsbury Square Aylesbury
Buckinghamshire
HP20 2JA

01296 397800

Oct 26,2016
Minithumbdown
By:
Oct 26,2016
0 people found
this helpful
1* is too good a review but i cannot leave 0*'s, totally let down as a vendor & looking at it we are not the only ones. Lied to on numerous occasions, NEVER pick up the phones, unprofessional & rude weekend staff & felt like a morgue when going into the offices on a weekend which to us should have been the busiest times, due to working away during the week try to organise or speak to someone on a weekend but have to wait until a Monday to speak to someone who can actually make a deci...
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Feb 15,2016
Minithumbdown
By:
Feb 15,2016
0 people found
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Hurst in Aylesbury managed to get a tenant within 2-3 weeks but 2 weeks after the tenant had moved in we were still waiting for the rent to arrive into our account. Apparently because the lady who does the accounts was away! This was not the main complaint though - the worst thing was the way they didn't pick up the phone so we had to leave voicemails and for days and days we were fobbed off. In the end we had to express how upset we were and were told our rent would go into the account today....
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Comment on agent fees
Fees are reasonable.
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Nov 16,2015
Minithumbdown
By:
Nov 16,2015
2 people found
this helpful
I am a land lord gave the contract to this foolish incompetent, ill manored staff who laugh at you on the phone. I foolishly signed up with them after the first 3 months it went down hill they gave quotes for work which I signed off and they got it done cheaper on 2 occasions and I found out they had a handy man doing the work not trained professionals. on a different occasion I asked for an invoice for electrical work done they refused I got the name of the electrician called him he gave me a p...
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Comment on agent fees
A rip off as they are not worth it what so ever a child could to the job Hursts did better
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Feb 04,2015
Minithumbup
By:
Feb 04,2015
0 people found
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The service I've received from Kate was excellent from start to finish. Having never rented a propery before I was quite anxious but kate put me at ease and talked me through all that needed doing. She was very accommodating with viewings as I had a dog in the property and she took this into consideration when booking viewings. Tenants were found very quickly and all seems to of gone well! I did try to sell my house with another agent in Aylesbury before deciding to rent and there was such a ...
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Jan 08,2015
Minithumbup
By:
Jan 08,2015
0 people found
this helpful
My husband and I are now owners of our first property together courtesy of Hurst, particularly Kerry Carter. It was refreshing to deal with an estate agent who gave 100% and returned all phone calls. I have been very impressed with her communication and attention to our needs....
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Dec 08,2014
Minithumbup
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Dec 08,2014
0 people found
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The two letting agents were extremely helpful and prfessional. The tenant lease contract is far superior to the one my previous agent of 13 years was using. They were also tireless in showing prospective tenants round and very good at keeping me informed. I can thoroughly recommend them....
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Oct 26,2014
Minithumbup
By:
Oct 26,2014
0 people found
this helpful
I have been using Hurst now for a number of years to manage my rental properties and they have recently sold one of them for me. I was very pleased with their service as always. They came out to value the property and it was on the market the next day and sold within the week. Sheri done a great job liaising with the buyers, the solicitors and myself. She was easy to deal with and very professional. I wouldn't hesitate to use Hurst again or recommend them to others....
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Oct 19,2014
Minithumbup
By:
Oct 19,2014
0 people found
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Carly was a fantastic saleswoman. She has a lovely personality and you feel she is being open and honest. Very enthusiastic, supportive and lovely. Nothing was too much trouble for her. It was the best move I have ever experienced....
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Oct 17,2014
Minithumbup
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Oct 17,2014
0 people found
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Great service with excellent level of communication throughout. Persistently dealt with an uncommunicative solicitor beyond our expectations. A big thank you to all the team....
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Sep 19,2014
Minithumbup
By:
Sep 19,2014
0 people found
this helpful
We contacted Hurst to sell our property, they came out very quickly and had i on the market in record time. We had so many viewing in one week, with fantastic communications and feedback from Hurst. The property was sold within a week. We have found Hurst to be friendly, professional and extremely efficient. We would recommend them to everyone. If I ever sell a property again, I will definately be using Hurst. Thank you to the whole team, especially Sheri....
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Sep 19,2014
Minithumbup
By:
Sep 19,2014
0 people found
this helpful
A very helpful and friendly team who did everything they could to make the whole process as simple and painless as possible. Nothing was too much bother and everthing was done with a smile...
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Sep 12,2014
Minithumbup
By:
Sep 12,2014
0 people found
this helpful
Just wanted to share my experience of using Hurst Estate agents to let out my property for the last five years or so. There have been some challenging tenants in the past and Lesley and her team have never failed to go the extra mile and re-assure me when necessary. I have found them to be hardworking, compassionate and I always felt they had my best interests at heart. I wouldn't hesitate to recommend them....
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Comment on agent fees
Very competitive and very on the ball about when to put the rent up.
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Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
Rachael did the valuation and we were really pleased with how quickly we received a market report which was really thorough. Sheri took the photos and within one day we had 14 viewings booked in. Communication was great throughout. Thank you :)...
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Aug 16,2014
Minithumbup
By:
Aug 16,2014
0 people found
this helpful
Sheri was extremly professional and personable; providing a realistic and very quick valuation producing all marketing material, which lead to immediate viewings. I sold promptly and Sheri maintained a lovely and friendly attitude throughout; doing a fantastic job in what turned out for myself to be a long chain; which involved a few complications from other vendors. Sheri was always at the end of phone or e-mail and if she was busy she would return my calls ASAP - Sheri and her colleague Carly ...
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Jun 03,2014
Minithumbup
By:
Jun 03,2014
0 people found
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They were helpful, responsive and superb from start to finish. I took them up on their special offer to help me find a tenant and their service was reassuring that they would find me a suitable person(s). They were friendly whilst being professional which put me at ease to be able to trust their judgement of the folk they were showing my flat. I will be going back to them and would recommend them to others....
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May 20,2014
Minithumbup
By:
May 20,2014
0 people found
this helpful
I chose to let my property with Hursts estate agents for 2 reasons: 1. They had competitive prices for inventories etc. 2. They were responsive to my emails I expected the service to dip once I chose them as my go forward agent but am pleased to say this wasn\'t the case. The team always shared feedback and updates on all the viewings at the property. They were extremely helpful with any questions I had. They also went the extra mile to work above any beyond my expectations when a tenent want...
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May 12,2014
Minithumbup
By:
May 12,2014
0 people found
this helpful
I have been working with Hursts Lettings for 3 years and they have always proven to be incredibly helpful, going above and beyond to assist with any queries or issues. I have been very lucky with the 2 x tenants that lived in the property but I believe that Hursts helped to maintain that good relationship. Upon deciding to sell, I then liaised with the Sales department, of whom were also very helpful, friendly and prompt with information and keeping me updated on the progress of things. I wouldn...
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Mar 01,2014
Minithumbup
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Mar 01,2014
0 people found
this helpful
We would personally like to thank Rebecca for her time and patience as without her this wouldn\'t of been possible. If in the distant future we wanted to buy another property we would have no hesitation in returning back to Hurst. We would gladly recommend you to friends and family and anyone who is in need of a place to buy with a happy face....
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Feb 10,2014
Minithumbup
By:
Feb 10,2014
0 people found
this helpful
This agency was excellent when we had problems with door handles and our boiler broke down. They sent a technician the same day and we didn\'t even have to go 24hrs without heating/hot water. Kate has always been very efficient, reliable and friendly. As a tenant it is very reassuring to have a estate agent you can rely on when problems occur. I would highly recommend their services to anyone....
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Feb 09,2014
Minithumbup
By:
Feb 09,2014
0 people found
this helpful
This agency was excellent when we had problems with door handles and our boiler broke down. They sent a technician the same day and we didn\'t even have to go 24hrs without heating/hot water. Kate has always been very efficient, reliable and friendly. As a tenant it is very reassuring to have a estate agent you can rely on when problems occur. I would highly recommend their services to anyone....
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Jan 13,2014
Minithumbup
By:
Jan 13,2014
0 people found
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From beginning to end, Sheri has been very helpful, our original enquiry was for a 2 bedroom apartment but unfortunately the deposit percentage pushed us over our budget, not expecting to hear from Sheri after this, we started looking elsewhere, then about 2 weeks later, I received an email from Sheri asking whether Abi and I were still looking for a place, we were and to our surprise Sheri had a client who was looking to sell their 2 bedroom house, this was much more suitable for us as all the ...
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Jan 08,2014
Minithumbup
By:
Jan 08,2014
0 people found
this helpful
I had an excellent experience selling my propertywith Hurst . I was always kept up to date and all queries dealt with promptly . When my original purchasers fell through it was not at all long before they found another one . The staff were all exceptionally friendly cheerful and professional. Sheri and Andrew were always available to keep me updated and I felt they had my best interests in mind . I would not hesitate in recommending them or using them again if I need to . All in all they made a ...
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
0 people found
this helpful
We switched from our existing letting agent to Hursts as we were at our wits end with our existing agent and we are so glad we did. Hursts have been professional from the start. They always return calls/emails promptly and go out of their way to help us as Landlords even offering to be there when we couldn\'t be to take delivery of a washing machine. We regularly receive our monthly statement showing the breakdown relating to our tenant and if there is any work to be done in the property thei...
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Oct 11,2013
Minithumbup
By:
Oct 11,2013
0 people found
this helpful
As buyers we received a fantastic service from Hursts. The transaction should have been a stress-free one, however due to matters outside the control of both ourselves and the vendor was delayed time and time again. Hursts were excellent at chasing the relevant parties for regular updates and conveying what was required to move things forward. Sheri and Andrew in particular remained professional at all times even when faced with unprofessional legal advisors and I feel it would have been far mor...
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Oct 02,2013
Minithumbup
By:
Oct 02,2013
0 people found
this helpful
Rachael was professional and friendly at all times, she always listened to our requests and nothing was too much trouble, we could view the property as many times as requested. The communication was excellent between us and our seller through Rachael this made the harrowing task of moving a little less stressful. We would certainly use Hurst\'s in the future and especially if Rachael is working there. Well done keep up the good work....
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Oct 01,2013
Minithumbup
By:
Oct 01,2013
0 people found
this helpful
Hurst were fantastic from start to finish! I was very impressed with Andrew who came to value the property, the brochure & all the advertising. I was always informed about viewings & any feedback. I trusted Hurst totally & really felt like they took great care with my sale. Sheri was fantastic & a great contact to have. Thank you to all the team & I would thoroughly recommend Hurst to any prospective vendors...
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Sep 25,2013
Minithumbup
By:
Sep 25,2013
0 people found
this helpful
I just want to say thanks in particular to both Andrew and Sheri for all the hard work they gave in selling my house recently. I appreciate the very professional help, courtesy and perseverance they gave in dealing with all sides! My thanks also to Rachael, Lesley and all the rest of the team at Hurst -Aylesbury branch, who I know played a big part. I would certainly recommend the whole team at Hursts -Aylesbury, and these guys in particular, to anybody else thinking of selling in the area. I...
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Sep 13,2013
Minithumbup
By:
Sep 13,2013
0 people found
this helpful
My experience with Hurst Estate Agents has been very pleasant. My partner and I recently moved to the UK from Canada. We were looking into flats while we were still in Canada, and found the Hurst listing online. I contacted Kate Richardson via e-mail to enquire about the listing we were interested in. Kate was extremely helpful. She responded to e-mails very quickly and thoroughly. She was very accommodating to us being outside of the UK for the first bit of the letting process. When we arrived ...
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Sep 07,2013
Minithumbup
By:
Sep 07,2013
0 people found
this helpful
Andrew and his team at Hurst dealt with the sale of our existing property and purchase of our new property with the utmost professionalism. My wife and I were continually updated with progress and rest assured when things didn't seem to be running to plan. I have no hesitation in recommending Hurst, Andrew, and his staff and would like to thank them for their hard work ensuring that we ended up with the property of our dreams....
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Aug 15,2013
Minithumbup
By:
Aug 15,2013
0 people found
this helpful
It is with great pleasure to appreciate the entire team of Aylesbury Branch! I have always enjoyed their swift response to all my needs while I was resident. I was thrilled while I had challeges on my health and had to move to Africa, they are very sincere, kind, always checking on my wellbeing! All refund done! I recommend Hurst Agent to all and sundry....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £165,000
  • Max: £375,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 3 6 2 13 0 8 0 0 2
Kate Richardson - upload your photo Kate Richardson
6 reviews

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Sheri  - upload your photo Sheri
9 reviews

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Lesley Hampson - upload your photo Lesley Hampson
3 reviews

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Tim  - upload your photo Tim
0 reviews

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Michelle  - upload your photo Michelle
1 reviews

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Pippa  - upload your photo Pippa
0 reviews

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Kate  - upload your photo Kate
0 reviews

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Rachael Western - upload your photo Rachael Western
2 reviews

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Lesley Hampsom - upload your photo Lesley Hampsom
1 reviews

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Rebecca Everton - upload your photo Rebecca Everton
1 reviews

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Carly Hearsum - upload your photo Carly Hearsum
2 reviews

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Kerry Carter - upload your photo Kerry Carter
1 reviews

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