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    Marc Lissen
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    mason brooks
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    Kirk parry
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    Jomar Fernades
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    Judy Ly
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    Kirk Parry
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    John Kilden
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    Mark Lissen
No description for branch.
Hurford Salvi Carr

9 Branch Road, Limehouse Basin Limehouse, London
Greater London
E14 9HS

020 7791 7000
Sep 22,2017
Minithumbup
Marc Lissen
By: 'Helen Donegan'
Sep 22,2017
0 people found
this helpful
Marc arranged new tenants to take on a property which I own and was extremely helpful. As a new landlord I really appreciated all his patience talking me through the process and the terminology. Extremely efficient, friendly and available! Would definitely recommend!...
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Was this helpful? Yes
Sep 21,2017
Minithumbup
Marc Lissen
By: 'Simon'
Sep 21,2017
0 people found
this helpful
Marc helped us take an apartment for my daughter (never easy!) and dealt with it really well. He and his team were seriously supportive throughout....
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Comment on agent fees
They were fine and in line with market
Was this helpful? Yes
Sep 13,2017
Minithumbup
By: 'Albert Lim'
Sep 13,2017
0 people found
this helpful
We are rather satisfied with the level of service provided by the team. They have proven to be professional and most importantly act very fast which is important for property sales....
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Comment on agent fees
average
Was this helpful? Yes
Sep 01,2017
Minithumbup
John Kilden
Judy Ly
By: 'Limehouse'
Sep 01,2017
0 people found
this helpful
Judy and John were instrumental in helping us move in within a week! It was ambitious at best - but they made it happen. And after we moved in they helped us out with random (and inane) paperwork requests in an incredibly efficient manner....
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Comment on agent fees
Agent's fees were average priced.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Marc Lissen
By: 'Limehouse letting'
Aug 29,2017
0 people found
this helpful
As i was letting my property for the first time, Marc was very efficient, helpful and experienced throughout. I have been very pleased with the service and communication from the people at HSC. Any queries or confusions i had, were answered promptly. All in all i've been impressed with the attention to detail & service at HSC! Thank you....
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Was this helpful? Yes
Aug 25,2017
Minithumbup
Kirk parry
By: 'JC'
Aug 25,2017
0 people found
this helpful
I live in Hong Kong and recently bought a London property with Kirk as the agent. Kirk has been very thoughtful and patient and has been proactive in resolving issues during the process. Despite not being able to be in London to take over the property on completion, I have no worries at all in delegating such important task to Kirk. Thanks Kirk! Buyer @ Hosier Lane EC1A...
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Was this helpful? Yes
Aug 21,2017
Minithumbup
Marc Lissen
John Kilden
By: 'Eddie'
Aug 21,2017
0 people found
this helpful
The personnels of Hurford Salvi Carr have handled the remarketing of the property and arrangement with tenants for move-out and move-in in an efficient and responsive manner....
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Comment on agent fees
The fees are acceptable.
Was this helpful? Yes
Aug 02,2017
Minithumbup
John Kilden
Judy Ly
By: 'charlotte'
Aug 02,2017
0 people found
this helpful
Just moved in with HSC and very pleased with everything. Efficient and professional service from the start. Would definitely recommend....
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Jul 12,2017
Minithumbup
Sebastian Sookermany
By: 'Sophie'
Jul 12,2017
0 people found
this helpful
Sebastian was incredibly helpful, friendly and efficient. As a first time buyer I really appreciated how he helped me navigate through and understand all the processes, and he was always quick to respond to any queries I had. He couldn't have made it easier and was a real pleasure to deal with. Thank you!...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 12,2017
Minithumbup
John Kilden
Judy Ly
By: 'Andrii'
Jun 12,2017
0 people found
this helpful
Smooth, professional and efficient service, both in terms of choosing a property and going through all contractual and financial formalities. The only relatively slow part of the process is obtaining a reference from the third party agency. 10/10, would rent again....
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Comment on agent fees
Fair
Was this helpful? Yes
Jun 06,2017
Minithumbup
Sylvia Newman
Sebastian Sookermany
By: 'Eve'
Jun 06,2017
0 people found
this helpful
Sylvia and Sebastian were helpful to us throughout our long purchase process. They were quick to respond to my questions and were a great liaison between us and the sellers. Thanks to both of you for your help and advice!...
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Comment on agent fees
N/A
Was this helpful? Yes
May 25,2017
Minithumbup
John Kilden
Michele
By: 'Artem'
May 25,2017
0 people found
this helpful
The level of service provided by Hurford Salvi Carr is of high standard. From the start, John has shown attention to detail when it came to my requests and made the whole process as smooth and stress free as possible, especially when it came to moving my belongings to a new flat. I would like to personally thank Michele for helping me to carry heavy boxes and suitcases into the apartment, that was really nice of her! Overall, I am very pleased with HSC; they even provide additional move in servi...
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Comment on agent fees
Good
Was this helpful? Yes
May 02,2017
Minithumbup
Mark Lissen
Judy Ly
By: 'Shenaz Rezapoor'
May 02,2017
0 people found
this helpful
I have been absolutely satisfied with the service I have received from all the staff involved in renting my apartment for the last many years. All the staff are very professional and caring, everything gets done on time with a very high standard....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 13,2017
Minithumbup
Marc Lissen
John Kilden
By: '2 Bed Owner'
Apr 13,2017
1 people found
this helpful
I have been very happy with the service provided by Marc and John. Very prepared and always available, with fast revert time. They found a very suited tenant for my property, matching my price target. They have been very helpful also after contracts have been signed, with both myself (owner) and the tenant, in setting up all required administration....
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Mar 30,2017
Minithumbup
Sebastian Sookermany
Kirk parry
By: 'cjfc'
Mar 30,2017
0 people found
this helpful
Very efficient and supportive through what was a difficult and frustrating transaction. Dealing tactfully but firmly with a sometimes very difficult buyer....
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Comment on agent fees
Not the cheapest but worth the money
Was this helpful? Yes
Mar 08,2017
Minithumbup
Kirk parry
By: 'Anne-Marie'
Mar 08,2017
0 people found
this helpful
I thoroughly recommend this agent. Throughout both letting and selling my property, they have been professional, efficient and above all, supportive. Kirk Parry managed the whole process for me, and as I don't live locally, he went above and beyond to get my sale through as quickly and smoothly as possible. Rarely have I ever seen such commitment in an agent....
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Comment on agent fees
I don't sell property regularly, but since when did the purchase price have to be doubled before the commission was applied.....??!!
Was this helpful? Yes
Mar 02,2017
Minithumbup
Kirk parry
By: 'TD'
Mar 02,2017
0 people found
this helpful
I have known Kirk from showing us other properties in years before, he was always very helpful. With our purchase Kirk was very flexible when arranging to view the property multiple times and has been accommodating with various requirements during the purchase process. He is continuing to offer after sales support that is much appreciated. - Thank you Kirk!...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 22,2017
Minithumbup
Marc Lissen
By: 'Andrew'
Feb 22,2017
0 people found
this helpful
It was challenging for me being faced with the incredible levels of bureaucracy involved in renting in UK now.. with me here and my family not yet arrived, Marc and Judy gently guided me through the process, my frustration ebbed although my amazement remains.....
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Comment on agent fees
A lot of fees.. for many and various things.. compared to Australia or NZ its way over the top, but I'm not landing it with HSC i'm guessing this is endemic based on over regulation
Was this helpful? Yes
Feb 21,2017
Minithumbup
Marc Lissen
By: 'Angela Randall'
Feb 21,2017
0 people found
this helpful
Marc is reliable, always easy to get hold of and has responded promptly and efficiently to all my emails and phone calls regarding the letting of my flat. He is knowledgeable about the property market and has given me good, honest advice about current rental values. Marc has been my point of contact from start to finish and has guided me throughout the whole process, from initial valuation and marketing through to viewing appointments/feedback and the final contract documentation. Marc is ver...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2017
Minithumbup
Marc Lissen
John Kilden
By: 'EA'
Feb 20,2017
0 people found
this helpful
I have dealt with HSC for many many years now and find the company to be very professional in the lettings of my flats. The Manager Marc Lissen is very amiable and knowledgeable and easy to talk to. Also John Kilden who let my last flat kept me well informed of developments with tenants and I would highly recommend this company if you wish to let your flat....
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Comment on agent fees
Agents fees reasonable
Was this helpful? Yes
Feb 18,2017
Minithumbup
Marc Lissen
By: 'Paul Fincham'
Feb 18,2017
0 people found
this helpful
HSC took on the letting of my new flat in Limehouse, found a suitable tenant and completed the whole process highly efficiently. It was a pleasure dealing with Marc Lissen and his team there. Paul Fincham...
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Comment on agent fees
competitive
Was this helpful? Yes
Feb 08,2017
Minithumbup
John Kilden
Judy Ly
By: 'Emma D'
Feb 08,2017
0 people found
this helpful
John and Judy were both fantastic, really helpful and readily available. My only slight niggle with the process were the third party agencies HSC use for referencing and checking in. Both referees complained that the referencing process was time consuming and the online system didn't work. My boss ended up having to call the agency for support and fill out the form twice. In addition, one of the agents called the office and reduced our receptionist to tears. Obviously, both experiences were in...
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Comment on agent fees
Good.
Was this helpful? Yes
By: Paul Driscoll
Feb 09, 2017
View all comments (1)
Dear Emma, Thank you for your review, and we are sorry that you did not have a good experience with the referencing company we use. I have asked the company to review their recorded call logs and investigate so we can best ensure this does not happen again. I hope by now you are enjoying your new home. Regards Paul Driscoll ...
Jan 16,2017
Minithumbup
Sebastian Sookermany
Sylvia Newman
By: 'Anna'
Jan 16,2017
0 people found
this helpful
Sebastian and Sylvia have both been very helpful throughout my process of buying a property. Sylvia was knowledgeable when providing the steps I need to take to move forward with the purchase process. Both Sebastian and Sylvia were very responsive to my queries and were always available to assist me. I am very happy to come across both agents and highly recommend them. The transaction went smoothly. Appreciate all the help....
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Was this helpful? Yes
Jan 16,2017
Minithumbup
Kirk Parry
By: 'Simon'
Jan 16,2017
0 people found
this helpful
Recently purchased a property, with Kirk being the agent. He was very helpful and flexed his schedule to allow multiple visits prior to purchase. He was also on hand to take the surveyor round with little notice so I didn't have to get time off work. Kirk sent weekly updates without prompting or being asked to, informing me on progress the vendor had made with their solicitors and various filings, all helping to keep the process moving along smoothly. It was great to have the agent more involved...
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Comment on agent fees
N/A - purchasing apartment
Was this helpful? Yes
Jan 13,2017
Minithumbup
John Kilden
Judy Ly
By: 'Jacopo'
Jan 13,2017
0 people found
this helpful
John and Judy showed a remarkable attention to my needs and provided an excellent and attentive professional service. They exceeded my expectations and helped me finding a solution in less than a couple of business days....
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Was this helpful? Yes
Jan 09,2017
Minithumbup
John Kilden
Judy Ly
By: 'Tim'
Jan 09,2017
0 people found
this helpful
Thanks for the help in letting the new flat. The HSC team was very professional were highly responsive. I hope to deal with you & your firm again....
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Was this helpful? Yes
Dec 20,2016
Minithumbup
Jomar Fernades
Marc Lissen
By: 'Andrew Boakes'
Dec 20,2016
0 people found
this helpful
Excellent and truly professional service at good value from start to finish with the peace of mind that your property is in safe hands. Have used Hurford Salvi Carr 3 times now and wouldn't consider anyone else....
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Comment on agent fees
Good value
Was this helpful? Yes
Dec 09,2016
Minithumbup
Kirk parry
By: 'RobK'
Dec 09,2016
0 people found
this helpful
Hurford Salvi Carr provided and excellent service as agents for the recent sale of my apartment. Kirk Parry provided me with excellent advise throughout the process with regular feedback both before and after the sale was agreed. I had previously used Hurford Salvi Carr as letting and Management agents for the same apartment and have found them to be very good on all occasions....
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Comment on agent fees
The fee was reasonable.
Was this helpful? Yes
Nov 25,2016
Minithumbdown
Kirk parry
By: 'Sam'
Nov 25,2016
0 people found
this helpful
Kirk acted as agent when I was buying a property. He was extremely helpful in applying pressure to both sets of solicitors when needed and was very efficient with his responses to any questions posed. When beyond expected to get matters pushed through....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 19,2016
Minithumbup
Kirk Parry
By: 'garethlist'
Oct 19,2016
0 people found
this helpful
Kirk provided excellent support to enable us to battle through a sale transaction which was over complicated by the lawyers on both sides. He facilitated communications effectively to help us close the sale and remained professional throughout. After we initially lost a buyer over the Brexit uncertainty, Kirk found a new buyer within a very short time frame and agreed identical terms which we were very happy with. A great guy to deal with....
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Comment on agent fees
The fees negotiated were very fair in regards to the professional service provided.
Was this helpful? Yes
Areas covered
  • E14
  • Canary Wharf
  • E1
  • Poplar
  • E3
  • Limehouse
  • E16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £329,500
  • Max: £795,000

Letting
  • Min: £0
  • Max: £0

NAEA ARLA RICS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 0 11 7 6 0 7 1 2 1
Marc Lissen - upload your photo Marc Lissen
10 reviews

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mason brooks - upload your photo mason brooks
1 reviews

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Kirk parry - upload your photo Kirk parry
6 reviews

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Jomar Fernades - upload your photo Jomar Fernades
2 reviews

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Judy Ly - upload your photo Judy Ly
8 reviews

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Kirk Parry - upload your photo Kirk Parry
3 reviews

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John Kilden - no image available John Kilden
Negotiator
10 reviews

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Sebastian Sookermany Sebastian Sookermany
Sales Manager
4 reviews

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Sylvia Newman - upload your photo Sylvia Newman
2 reviews

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Michele  - upload your photo Michele
1 reviews

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Mark Lissen - upload your photo Mark Lissen
1 reviews

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Job vacancies

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Fees

No fees set.
Last updated at 11:16 AM 20/10/2016 by Sebastian

Complaints Procedure

No procedure set.
Last updated at 11:16 AM 20/10/2016 by Sebastian

Awards won by Hurford Salvi Carr, London E14 9HS

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