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    Kerry Ward
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    Phillip Dowling
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    Angela Kelly
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    Giada Tramonti
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Hurford Salvi Carr

1 Britton Street Clerkenwell, London
Greater London
EC1M 5NW

020 7490 1122

Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
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Giada and Kerry were very helpful throughout the whole process. I appreciated their quick responses to everything. Would highly recommend this team!...
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Nov 21,2016
Minithumbup
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Nov 21,2016
0 people found
this helpful
All the team at this office are professional, friendly and very efficient. They offer good advice, great communication and support and get the job done quickly and professionally. We have used several London agents and these are definitely top tier!...
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Comment on agent fees
Competitive
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Nov 15,2016
Minithumbup
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Nov 15,2016
0 people found
this helpful
I have recently had the pleasure of working with Sam and Angela at the Britton Street Branch. They were highly professional and Sam particularly worked tirelessly to find me a tenant. Thanks to them both and I would highly recommend them....
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Oct 10,2016
Minithumbup
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Oct 10,2016
0 people found
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This has been the third agency we have used in London in the past three years and so far it has been the best. The team has been very fast and helpful in all phases: offering, contracting, moving in and, since they also manage the property, supporting us in the first days of tenancy. A very good experience overall and we found, through them, precisely the property we were looking for....
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Comment on agent fees
Deserved
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Oct 07,2016
Minithumbup
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Oct 07,2016
0 people found
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Used this agent for a number of years and always been happy with the advice and service provided. Kept up to date and the whole process is handled electronically which avoids having to be present on completion....
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Comment on agent fees
Good
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
1 people found
this helpful
My experience with Angela Kelly was outstandingly positive. She was proactive, developed a deep understanding of my requirements swiftly, was very responsive, had a good judgement of what would not fit and was explicit about that and continued to support after closure of the contract. I would like to recommend Angela as an agents at any time and am really pleased with her professional attitude....
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Sep 23,2016
Minithumbup
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Sep 23,2016
1 people found
this helpful
What can I say, Phillip is just amazing! The process of renting is always stressful and I have come up against estate agents who have hindered instead of helped me along. Phillip is the exact opposite; attentive, understanding, and always on hand. It was such a pleasure to work with him and I don't say that lightly. I cannot recommend him enough, he has been invaluable to my sanity and I now live in a wonderful property and a great rental price!...
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Comment on agent fees
Adequate and reasonable
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
1 people found
this helpful
Phil has always been proactive in our property searches and is very easy to work with - a credit to HSC...
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Comment on agent fees
Good
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Sep 21,2016
Minithumbup
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Sep 21,2016
0 people found
this helpful
Found the perfect property with Sam at Hurford Salvi Carr! We spent the full morning viewing properties and Sam showed us the perfect apartment and was easily the most helpful of all the agents we met. Thanks Sam, will recommend you to anyone who asks...
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Comment on agent fees
Good
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Mar 08,2013
Minithumbdown
By:
Mar 08,2013
4 people found
this helpful
Following a extensive search, we found a flat via HSC and Alex was the staff member who showed the flat. He repeatedly failed to deliver the service that he promised, missing appointmets and not getting repaired broken furniture. The flat was dirty and as we couldn\'t occupy the flat (no keys) we were refunded a weeks rent, however with no apology or acceptance of fault. The tenancy was uneventful in spite of the baliffs arriving to take posessions to cover debts of the landlord. We a still wait...
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By: alex
Mar 11, 2013
View all comments (1)
I am sorry to hear that you were not satisfied with the level of service you received from Hurford Salvi Carr, we pride ourselves in delivering high customer service and delivering a personal service to each applicant and landlord. We realized there were a few issues at the start of the tenancy and discussed these with you, and responded accordingly. If you would like to discuss the matter please do not hesitate to contact us. Kind Regards Alex Hebditch Deputy Lettings Manager....
Dec 04,2012
Minithumbup
By:
Dec 04,2012
3 people found
this helpful
We rented a flat through Jacqui at Hurford Salvi Carr at the end of July. She was incredibly helpful and efficient from the beginning, replying to all our questions very promptly and going over clauses in our contract which we queried. Our flat is managed privately so I can\'t comment on HSC\'s management but we have sent a couple of emails to Jacqui on things which seemed to crossover between agent and management (getting bills for utilities which we thought were contractually included) and...
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Oct 08,2012
Minithumbup
By:
Oct 08,2012
3 people found
this helpful
i recently moved here from nyc and was overwhelmed at the thought of having to find a new flat to rent.. i didn\'t know what the protocol involved and wanted to find a place where i felt comfortable and could make my home.. cora did an excellent job of listening to what i was looking for, sharing interesting things about the areas and staying true to my budget.. within a few simple showings, i found my perfect flat.. she also walked me through the adminstrative process and told me what to ex...
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Sep 13,2012
Minithumbup
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Sep 13,2012
2 people found
this helpful
Jacqui was particularly helpful in relaying our thoughts on the proposed rent to the landlord. We must have viewed the flat about five times in the course of securing the tenancy and each time, Jacqui attends the flat punctually. She is also extremely friendly. Both Jacqui and Kerry were prompt in responding to our requests eg sending acrocss .pdf versions of the tenancy agreement and floor plans. Highly recommended....
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Sep 07,2012
Minithumbup
By:
Sep 07,2012
2 people found
this helpful
We found the agent to be very efficient and quick when dealing with our tenancy agreement. Everything was sorted out very easily without any difficulty. When its came to moving in, we were met by the inventory lady. Unfortunately, we weren\'t given enough information at this point, eg. no post box key, no pin code for bin, so that would be my only criticism....
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Jul 10,2012
Minithumbup
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Jul 10,2012
2 people found
this helpful
Jacqui and Kerry were very professional and responsive throughout the process, standing out from peer agencies who were frequently the very opposite in both those dimensions....
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Jun 27,2012
Minithumbup
By:
Jun 27,2012
3 people found
this helpful
We are the new tenants of a dream flat found and let by Alex Hebditch. Alex, representing the landlord, worked tirelessly to get this done. We are on a corporate let which proved somewhat difficult as the people representing us were often unavailable and/or uncooperative. This did not deter Alex. He managed this a constant smile and with the utmost professionalism. Well done Alex!...
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Jun 20,2012
Minithumbup
By:
Jun 20,2012
2 people found
this helpful
Both agents with whom I worked were the most professional and friendly agents I have worked with in London. The lettings process was handled smoothly, efficiently, and in a timely manner. I was very satisfied that all my questions were answered quickly and all my information was processed without any issues. I would highly recommend this branch to anyone and I highly recommend both of the agents I worked with. It has been a pleasure and I would continue to rent with this company solely because m...
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Jun 07,2012
Minithumbup
By:
Jun 07,2012
2 people found
this helpful
I was very pleased with the service I got from Hurford Salvi Carr. Jacqui was helpful, listened carefully to what I wanted and was energetic in finding somewhere that matched my needs without at any point being pushy. Kerry was very helpful in the process of completing the documentation and smoothing the process of moving in. It\'s a pleasure to be able to recommend them....
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Jun 01,2012
Minithumbup
By:
Jun 01,2012
3 people found
this helpful
I have really liked the way Hurford Salvi Carr handled the whole process. We had a very fast and reliable service, and Jacqui, the agent, always replied our questions swiftly and very kindly. All the aspects of the moving in process have been carefully handled for us, and even after we moved in, Hurford Salvi Carr kept being responsive to all our enquiries. In general I would rate this experience as very positive....
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May 21,2012
Minithumbup
By:
May 21,2012
2 people found
this helpful
I moved to London from Australia, and was fortunate to engage Alex\'s services. He helped me find exactly the right property for my needs and was particularly patient & diligent in dealing with all of the complexities of the rental contract and the landlord\'s requirements....
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Mar 07,2012
Minithumbup
By:
Mar 07,2012
1 people found
this helpful
Received very professional and courteous service from Jacqui at HSC re: short term let. Evidenced a high degree of customer service and integrity, thanks!...
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Areas covered
  • EC1M
  • Clerkenwell
  • EC2
  • Kings Cross
  • EC4
  • City
  • EC1
  • NC1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 17 1 0 0 0 0 0 0
Kerry Ward - upload your photo Kerry Ward
7 reviews

About Kerry No description set View full profile
Phillip Dowling - upload your photo Phillip Dowling
2 reviews

About Phillip No description set View full profile
Sam Smith  - no image available Sam Smith
Lettings Negotiator
2 reviews

About Sam No description set View full profile
Angela Kelly - upload your photo Angela Kelly
3 reviews

About Angela No description set View full profile
Giada Tramonti - no image available Giada Tramonti
2 reviews

About Giada No description set View full profile

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Fees

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Last updated at 2:29 PM 07/10/2016 by Angela Kelly

Complaints Procedure

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Last updated at 2:29 PM 07/10/2016 by Angela Kelly

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