By : 'Sharon' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : L3
29 Feb 2024
People found this helpful1
Overall disgraceful service. Chloe was exceptional to deal with over the years (5 stars to Chloe) - she'd be much better in a more professional letting office to reflect her excellent mannerisms when dealing with landlords. Tracey was a nightmare to deal with. Very bad manners, hanging up... Read Full Review
Services : Letting( As a Owner )Date: 29th Feb 2024
Overall disgraceful service. Chloe was exceptional to deal with over the years (5 stars to Chloe) - she'd be much better in a more professional letting office to reflect her excellent mannerisms when dealing with landlords. Tracey was a nightmare to deal with. Very bad manners, hanging up at least twice when I phoned to see why our 2 year license was cancelled even though it had 3 years left to run. They cancelled license instead of asking if I had transferred the property to another agent. I moved from Hunters as I lived in NI and had no contacts for carrying out work in Liverpool. This wasn't very professional for a letting service. They charge excessive fees on inventory, etc. The property was left in bad state of repair and they wouldn't request the deposit back as they didn't hold deposit pics. Rent wasn't always paid on time even though tenant had paid them. I can understand why some of the staff only receive 1 star...
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Poor communication. They do ...
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1 Star Review
By : 'Rich' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : L3
6 Oct 2023
People found this helpful0
Poor communication. They do not bother to answer emails. Very... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 6th Oct 2023
Poor communication. They do not bother to answer emails. Very poor.
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Letting my ...
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5 Star Review
By : 'Wendy' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : L7
9 Feb 2023
People found this helpful0
I have been letting my property through Hunters for several years now. Chole has been fantastic communicating with myself and my tenants sorting out issues etc.
Very happy with all the service I have received so far with... Read Full Review
Services : Letting( As a Owner )Date: 9th Feb 2023
I have been letting my property through Hunters for several years now. Chole has been fantastic communicating with myself and my tenants sorting out issues etc.
Very happy with all the service I have received so far with Hunters.
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Hunters have been brilliant. ...
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5 Star Review
By : 'Angela' Services : Letting( As a Owner ) Rent PCM : £950 Would you recommend ? : Yes Postcode : L1
2 Nov 2022
People found this helpful0
Hunters have been brilliant. Efficient service and always in hand to answer my queries. Chloe and Holly have been so... Read Full Review
Services : Letting( As a Owner )Date: 2nd Nov 2022
Hunters have been brilliant. Efficient service and always in hand to answer my queries. Chloe and Holly have been so helpful.
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Really disappointed by the ...
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1 Star Review
By : 'Bryony' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : L1
4 Jan 2021
People found this helpful0
Really disappointed by the general attitude and quality of this estate agents. Lazy emailing and lack of communication, which was completely disregarded when we tried to resolve this. I really don't... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 4th Jan 2021
Really disappointed by the general attitude and quality of this estate agents. Lazy emailing and lack of communication, which was completely disregarded when we tried to resolve this. I really don't recommend.
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Excellent service from start ...
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5 Star Review
By : 'Stephen' Services : Sales( As a Vendor ) Sold price : £64000 Would you recommend ? : Yes Postcode : L6
17 Dec 2020
People found this helpful0
Excellent service from start to finish,Josh Owens from Hunters (mount pleasant) kept me updated every step of the way to completion. Very professional at all times, and on this basis give every... Read Full Review
Services : Sales( As a Vendor )Date: 17th Dec 2020
Excellent service from start to finish,Josh Owens from Hunters (mount pleasant) kept me updated every step of the way to completion. Very professional at all times, and on this basis give every recommendation.
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Disgusting unprofessional ...
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1 Star Review
By : 'Anna' Services : Letting( As a Owner ) Rent PCM : £700 Would you recommend ? : No Postcode : L8
28 Nov 2020
People found this helpful0
Appalling letting and estate agents, stay well clear. Gave out 2 sets of keys to builders when property was being refurbished , builder locked themselves out , all the keys on the one key chain which hunters had given out resulting in locks being changed. Came from London to have an appointment at... Read Full Review
Services : Letting( As a Owner )Date: 28th Nov 2020
Appalling letting and estate agents, stay well clear. Gave out 2 sets of keys to builders when property was being refurbished , builder locked themselves out , all the keys on the one key chain which hunters had given out resulting in locks being changed. Came from London to have an appointment at the property to go over the refurbishment and get back on the market , Tracey did not turn up despite confirming with her several times the few days before, sales department no better , when discussing looking to see the boy said all leasehold properties are worthless and unsaleable due to cladding, wouldn’t listen or couldn’t understand our property did not have cladding and just said it was worthless as soon as he knew it was leasehold. Utter rubbish. Terrible estate and letting agents, terrible communication , they just cannot be bothered. Oh still have the tenants deposit after a month as we claimed for cleaning on it, they can’t be bothered chasing up the dps for that either nor will respond about it. Again can’t be bothered stay clear. Vile !
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Hunters are beyond a joke. No ...
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1 Star Review
By : 'Daniel' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : L2
28 May 2020
People found this helpful1
Hunters are beyond a joke. No two ways about it. Got contract signed, they allowed tenant to reneg for COVID, but guess what, they didn't have the courtesy to let me know they had done that, and I found out weeks later at start date. And then when I suggest they have a nerve for not telling... Read Full Review
Services : Letting( As a Owner )Date: 27th May 2020
Hunters are beyond a joke. No two ways about it. Got contract signed, they allowed tenant to reneg for COVID, but guess what, they didn't have the courtesy to let me know they had done that, and I found out weeks later at start date. And then when I suggest they have a nerve for not telling me, they drop my business, but still hold my keys.
If you want a group that takes the easy fees but will do nothing for you at any other point in time, pick these guys.
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No words can describe the ...
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5 Star Review
By : 'Barbara' Services : Sales( As a Vendor ) Sold price : £125000 Would you recommend ? : Yes Postcode : L1
27 Jan 2020
People found this helpful0
No words can describe the service I got from Leah Connor who sold my flat, it was the best I've ever received from any estate agents!! The sale was a long drawn out process, 6.5 months, but no fault of Leah's. Whenever i needed questions and answers I always got the response quickly. ... Read Full Review
Services : Sales( As a Vendor )Date: 27th Jan 2020
No words can describe the service I got from Leah Connor who sold my flat, it was the best I've ever received from any estate agents!! The sale was a long drawn out process, 6.5 months, but no fault of Leah's. Whenever i needed questions and answers I always got the response quickly. To be honest, I don't know what I would have done without Leah, she listened to my moans and groans, she encouraged me to continue with the sale when I wanted to withdraw and re advertise it again, because it was just taking so long, and eventually we got there with enormous help from Leah. So thank you Leah.
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The small and friendly team ...
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5 Star Review
By : 'Catherine' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : L23
2 Aug 2019
People found this helpful0
The small and friendly team at Hunters Liverpool did a brilliant job of providing straightforward support and guidance when I purchased my dream home through their office. They were professional, prompt and reassuring in all their communications throughout the process. I can thoroughly recommend... Read Full Review
Catherine Callaghan said about Hunters Estate Agents
Services : Sales( As a Buyer )Date: 1st Aug 2019
The small and friendly team at Hunters Liverpool did a brilliant job of providing straightforward support and guidance when I purchased my dream home through their office. They were professional, prompt and reassuring in all their communications throughout the process. I can thoroughly recommend them. Thank you for all your help!
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Good efficient ...
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5 Star Review
By : 'W' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : L7
27 Mar 2019
People found this helpful0
I recently let out a house and it was taken up after about two days. I think it was on the website for one day before they had to take it down. So very happy with the efficient service at Hunters that they found someone so quickly. Thank... Read Full Review
Comments on Agent Fees
I suppose it is reasonable in line with other estate agents.
Services : Letting( As a Owner )Date: 27th Mar 2019
I recently let out a house and it was taken up after about two days. I think it was on the website for one day before they had to take it down. So very happy with the efficient service at Hunters that they found someone so quickly. Thank you.
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Unethical ...
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1 Star Review
By : 'David.' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £575 Would you recommend ? : No Postcode : 0HJ
21 Mar 2019
People found this helpful0
First time I had called regarding the proprietary it was 575/month. The day after the priced increased to 600/month. Very... Read Full Review
Services : Letting( As a Owner )Date: 4th Mar 2019
Great communication and speedy resolution of all matters. A pleasure to do business with. All team members help above and beyond.
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Help with Landlord ...
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5 Star Review
By : 'Victoria' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : L7
20 Nov 2018
People found this helpful0
This review is actually for Melissa. Very friendly and helpful. I was extremely anxious about getting my deposit back from DPS after the death of my landlord and property going into receivership but Melissa talked me through what to do with patience. Excellent team all... Read Full Review
Services : Letting( As a Tenant )Date: 20th Nov 2018
This review is actually for Melissa. Very friendly and helpful. I was extremely anxious about getting my deposit back from DPS after the death of my landlord and property going into receivership but Melissa talked me through what to do with patience. Excellent team all round
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Excellent ...
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5 Star Review
By : 'Ken' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : L31
22 May 2018
People found this helpful0
We rented for two years and Hunters have provided an excellent level of service.
Always quick to respond to email or telephone Enquiry and resolve any issues .
Highly... Read Full Review
Services : Letting( As a Tenant )Date: 21st May 2018
We rented for two years and Hunters have provided an excellent level of service. Always quick to respond to email or telephone Enquiry and resolve any issues . Highly Recommended
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Great attention to detail and ...
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5 Star Review
By : 'StuWin' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : L2
5 Dec 2017
People found this helpful1
Great attention to detail and speed in processing my tenants and my (as landlord) requirements. Highly recommended (no more words... Read Full Review
Comments on Agent Fees
Reasonable fees, especially considering their speed and personal attention
Services : Letting( As a Owner )Date: 5th Dec 2017
Great attention to detail and speed in processing my tenants and my (as landlord) requirements. Highly recommended (no more words needed)
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Be extremely wary of this ...
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1 Star Review
By : 'Albert' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : L18
10 Mar 2017
People found this helpful3
Be extremely wary of this lettings agent. There are (have been) some very helpful staff members, however, there is very high turnover and important information and emails often do not get passed on. When issues arise, management staff will not take responsibility, avoid making contact, or produce... Read Full Review
Services : Letting( As a Owner )Date: 10th Mar 2017
Be extremely wary of this lettings agent. There are (have been) some very helpful staff members, however, there is very high turnover and important information and emails often do not get passed on. When issues arise, management staff will not take responsibility, avoid making contact, or produce material which is deceiving. There are also many instances of hidden/incorrect fees and misinformation given. Very dodgy practice indeed.
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Thank you for your feedback, however, the tenants experienced various problems with your property which you found very frustrating and very difficult to appreciate and you struggled with being a...
I can't praise the service I ...
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5 Star Review
By : 'Mr' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : L6
18 Nov 2016
People found this helpful0
I can't praise the service I received from the Hunters team enough. Their professional but personal approach was so refreshing. I will certainly do business with them... Read Full Review
Comments on Agent Fees
Very competitive. Not the cheapest but certainly value for money
Services : Sales( As a Vendor )Date: 18th Nov 2016
I can't praise the service I received from the Hunters team enough. Their professional but personal approach was so refreshing. I will certainly do business with them again
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I have only great things to ...
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5 Star Review
By : 'Ms' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : L6
17 Nov 2016
People found this helpful0
I have only great things to say about Hunters Liverpool. Whilst a small office the service they provide both me and my family was nothing short of amazing. I would certainly use them again. Thanks you... Read Full Review
Comments on Agent Fees
Not the cheapest and certainly not the most expensive. However I certainly got 5 star treatment
Services : Sales( As a Vendor )Date: 17th Nov 2016
I have only great things to say about Hunters Liverpool. Whilst a small office the service they provide both me and my family was nothing short of amazing. I would certainly use them again. Thanks you Hunters!
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Not at all impressed by this ...
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1 Star Review
By : 'Me' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : L7
18 Jul 2015
People found this helpful3
Not at all impressed by this estate agent....reminded me of 80s anything is possible gazzumping approach. Slimy out to get best pay package with no thought for... Read Full Review
What agent could do to change your mind?
Appoint honest people. the whole process felt uncomfortable from the start. But we were reassured that everything was above board. it took 2 different solicitors firms to point out that we were in a contract race even though denied by estate agent. hunters you need to train your staff properly
Not at all impressed by this estate agent....reminded me of 80s anything is possible gazzumping approach. Slimy out to get best pay package with no thought for buyer.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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