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Hunters Estate Agents

15 Park Place Leeds
West Yorkshire

01132 182433
Website not available

Properties for Sale
Properties to Rent

Nov 22,2014
By: 'Dylan Llewellyn'
Nov 22,2014
1 people found
this helpful
APPALLING SERVICE We used Hunters in Pudsey to sell our property. During our dealings with them the levels of service were appalling. Mismanagement and total lack of communication resulted in us attending the office to try and resolve the issue. while at the office we ...
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What agent could do to change your mind?
They could have tried apologising in the first instance, rather than first ignoring it, and then apologising for us having reading it, as it was intended for us, as if it was fully okay for them to write insulting language about their customers as long as they didn\'t show them? since then they could have some regard to what customer service is and tried to resolve the matter, instead of trying to bully us.
Attached Files
Comment on agent fees
They refused to even try and achieve the minimum value they set for the house, and they expect a full fee,knowing that that left their customers in a bad position. demanding interest, without providing details, and while the matter is being reviewed by the the Property Ombudsmen, instead of waiting for the complaints process to finish. disgusting as we are not refusing to pay, so are not in default, merely not paying until we know the outcome of the complaint they failed to deal with themselves?
Was this helpful? Yes
Jul 28,2014
By: 'E Abasher'
Jul 28,2014
1 people found
this helpful
I had appointment to view a flat, this was at 1600. The staff called me at 1540 to confirm the appointment but she insisted that it was at 1745. So I had to cancel another appointment I had at 1800 because I was more interested in this flat. I ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
  • Min: £124,000
  • Max: £124,000

  • Min: £0
  • Max: £0

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 1 0 0 0 0


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Complaints Procedure

No procedure available.

Awards won by Hunters Estate Agents, Leeds LS1 2SJ

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