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    Ann Pelham
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Huggins Edwards & Sharp

11-15 High Street Great Bookham, Leatherhead
Surrey
KT23 4AA

01372 457011

Aug 09,2016
Minithumbdown
By:
Aug 09,2016
0 people found
this helpful
I am an owner/occupier. Unfortunately HES currently have the service/maintenance contract. This year they put the charge up by 43% and despite constantly asking them to justify the outrageous hike in charges they haven't been able to. They never reply to posted letters always claiming they never received them, which is funny because they always receive cheques. They have been notified of several serious faults with the block on numerous occasions going back over six months and to date have no...
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Oct 14,2014
Minithumbdown
By:
Oct 14,2014
1 people found
this helpful
I am having the worst experience ever in my life by dealing with Huggins Edwards sharpe, I wish we had never gone to them. We have renting a place for over 5 years now and for the last 2 years this property has been in a nightmare and un-liveable condition, they have got the kitchen tiles out for a repair for over 2 months now and each time we try to follow up they just send someone to take the measurement and nothing happens afterwards. Now the situation has come that they don't even bother re...
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Jul 15,2014
Minithumbdown
By:
Jul 15,2014
2 people found
this helpful
Even one star is too much for this company. Held back deposit, allowing property which is badly managed to be let ( plumbing at a terrible state, had rubbish from sink coming out of bath tub ) just to name a few. Staff is helpful when there are things to be paid but unresponsive and rude when there is a crisis. Avoid at all cost, you deserve better....
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Jun 16,2014
Minithumbdown
By:
Jun 16,2014
4 people found
this helpful
AVOID AT ALL COSTS. Slow to respond to everything, threatened us with unnecessary charges. Towards the end of the tenancy one member of staff actually illegally let herself in to the property before we had handed the keys back. ALWAYS rude and unhelpful. Refused to let us know who our landlord was even though this is required by law. Treated us just appallingly and are notorious for keeping back deposits. They don't understand the legal rules underpinning tenancy agreements. Just absolutely usel...
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What agent could do to change your mind?
Where the property is fully managed listen and negotiate with the landlord on behalf of the tenant (this did not happen and was very frustrating). Abolish \'administration fees\' - you are already making a fortune from the management fees paid to you by the landlords. Actually do a good job of \'managing\' the property.
Was this helpful? Yes
Jul 12,2012
Minithumbdown
By:
Jul 12,2012
3 people found
this helpful
As a landlord, and owner of flat, I found this company very bad to deal with. I spend a vast amount of time trying to resolve a dispute with them, in which I thought they were utterly unreasonable, and they would never return calls. Bad customer service. I sincerely recommend anyone considering using them to avoid at all costs!...
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Feb 10,2008
Minithumbdown
By:
Feb 10,2008
5 people found
this helpful
I was a tenant in one of the properties that they managed. At the end of the tenancy, they illegally kept the deposit, giving me an invoice for "gardening and cleaning expenses", despite the fact that we left the place in a much better state than when we moved in. Totally unscrupulous and I would never use them....
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Dec 07,2007
Minithumbup
By:
Dec 07,2007
0 people found
this helpful
Did not have any trouble with them. The prices, the quality of the appartment. Everything went very well. The landlord it was the best landlord in earth. I think that is a really good + for the agency as well. I get my deposit back without any problems. Everything went well....
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Dec 06,2007
Minithumbdown
By:
Dec 06,2007
8 people found
this helpful
I've never experienced such appaling code of conduct as I did with Huggins Edwards & Sharp from start to finish. They try to retain Tenants deposit unlawfully. They are rude. This list is endless, ended up submitting court forms against them!! Beware!!...
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Areas covered
  • N11
  • N13
  • N22
  • N10
  • N8
  • N15
  • N17
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



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Ann Pelham - upload your photo Ann Pelham
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Awards won by Huggins Edwards & Sharp, Leatherhead KT23 4AA

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