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    Raj
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    Robert Ngo
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    Tracey
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    Ashley
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    Michael Stroud
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    Ryan
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HRH Estates

167C High Street Strood, Medway
Kent
ME2 4TH

01634 285789

Nov 02,2016
Minithumbdown
By:
Nov 02,2016
0 people found
this helpful
DO NOT GO WITH HRH! In the short amount of time I have been renting, I have came across a number of rouge landlords, but HRH Estates Strood is a whole estate agency which really need to look at how they carry out their trade. Short story. HRH seemed friendly enough until we spoke to their other staff and contractors. The flat was comfortable enough to live in once the major repairs were sorted. But, they left us without any heating for a week, without an oven for 2 weeks (taking 6 months...
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Comment on agent fees
The admin fees are highly excessive! You definitely don't get value for money with them!
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Jul 04,2016
Minithumbdown
By:
Jul 04,2016
1 people found
this helpful
They do not do any repairs fob you off mouldy and damp room some of the staff are rood waste of space.phoned many a times nothing gets done they need to get their act together instead of ripping people off and causeing stress and misery...
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Mar 10,2016
Minithumbdown
By:
Mar 10,2016
3 people found
this helpful
I was recommended this agent to let my property. I was with them for over a year but now left as they continually delay paying on the rent often for 2 months at a time. They don't respond to phone calls or emails and will continuously fob you off. No reason for delays given. They currently owe me two months of rent that the tenant has paid to them. Avoid at all costs....
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Jun 13,2015
Minithumbup
By:
Jun 13,2015
0 people found
this helpful
We have rented out 2-bedrooms flat from HRH estate agency, we were in situation that we need things to move very fast; we need to take the flat on the same day. HRH estate were very helpful especially the agent who was working with Mike, all our referencing, payment and finalizing the offer was done in 6-7 hours on a Friday. Mike was very responsive, helpful and giving ideas for better moving in process. Even though we took the flat in very short notice. Mike and the agency followed up on every...
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May 27,2015
Minithumbup
By:
May 27,2015
0 people found
this helpful
Raj was my first point of contact on a Monday, and he arranged a viewing within three hours of me calling him and explaining that I am urgently looking to move into a 2-bed flat with a friend within that week. Raj was in constant touch the next few days and replied swiftly to all my queries regarding the property. Then on Friday, when my friend and I had finally made a decision to move in the 2-bed property Raj had showed us, I was put in touch with Michael. From 9 a.m. on Friday, Michael was ...
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Apr 24,2015
Minithumbup
By:
Apr 24,2015
1 people found
this helpful
Fantastic experience with HRH Estates. Quick and efficient replies from Raj and Tracey who kept constant communication with me throughout the whole process. Very pro active team, I would definitely recommend....
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Oct 09,2014
Minithumbdown
By:
Oct 09,2014
3 people found
this helpful
asked both Tracey and Ashley for repairs to be carried out on our rented property in medway and no repairs have been done. we have a child and feel this is a health and safety risk by NOT doing what their tenants right allow them....
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What agent could do to change your mind?
have staff trained and be more welcoming and DON\'T use abusive language to tenants!
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May 27,2014
Minithumbdown
By:
May 27,2014
4 people found
this helpful
I asked several estate agents to value my property with a view to selling it, one of which was HRH Estates. Raj and Rob seem to work as a pair. It started off well, then I started getting phone calls from both of them on different occasions asking the same thing. Rob would phone and ask for my ID documents to register with them. I emailed a copy to him. Raj then phones a day later asking for the same thing, seemingly completely unaware that Rob had already emailed and asked for (and received...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 3 3 0 0 0 0 0 1
Raj  - upload your photo Raj
4 reviews

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Robert Ngo - upload your photo Robert Ngo
1 reviews

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Tracey  - upload your photo Tracey
2 reviews

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Ashley  - upload your photo Ashley
0 reviews

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Michael Stroud - upload your photo Michael Stroud
2 reviews

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Ryan  - upload your photo Ryan
1 reviews

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