The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 117 Reviews
97% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
96% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 96% | £395,000 | £1,628,000 |
| Lettings | 100% | 96% | £330 | £2,925 |
Hotblack Desiato
67 Parkway, London, Greater London
NW1 7PP
020 7482 2894





By : 'Barbara'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : NW1
I chose Hotblack Desiato after a meeting at my home with Stuart Shiers, several months before I actually put the flat on the market. Stuart gave me some excellent advice about preparing to sell as well as some guidance about an insurance claim which I subsequently made. He was the only agent that ... Read Full Review
Fees were fair and comparable with other agents' fees in the area
Fees were fair and comparable with other agents' fees in the area

By : 'LauraW'
Services : Letting (As a Tenant)
Rent PCM : £2125
Would you recommend ? : Yes
Postcode : N5
Josh and the entire team at Hotblack were absolutely fantastic. From the minute I walked into their branch in Camden, I was viewing the property I now live in within a couple of hours. We were fully moved in within the week. Not only are their agency fees MUCH lower than any other estate agent out... Read Full Review
Not only are their agency fees MUCH lower than any other estate agent out there but they put in more work, more contact, better service than any other agent too. And by MUCH lower... I mean more than a 7th of the price of friends of mine's estate agents....
Not only are their agency fees MUCH lower than any other estate agent out there but they put in more work, more contact, better service than any other agent too. And by MUCH lower... I mean more than a 7th of the price of friends of mine's estate agents....

By : 'Colin'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N7
Overall, he have been very satisfied by how Hotblack and especially Josh has been helping us find a place to let. As international students, it was very hard at first to find an agency that would help us before the beginning of the summer in very few days. Several minutes after we stepped in the... Read Full Review
By : 'Jag'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
I recently completed my purchase of a property in Camden and wanted to provide my feedback on my experience with Phifi Tsannos from Hotbacl Desiato Camden.. It would be entirely accurate to say that Phifi was efficient, professional and an absolute pleasure to deal with. I was always kept updated... Read Full Review

By : 'dabelman'
Services : Letting (As a Tenant)
Rent PCM : £2123
Would you recommend ? : Yes
Postcode : NW1
Daniel and Josh were fantastic throughout the whole process. They took many, many calls from me to ensure that all details were squared away. It was all very smooth, and I am extremely appreciative of their... Read Full Review
Very easy, simple process. Far less fees than other agencies I've dealt with!

By : 'Saiful'
Services : Sales (As a Buyer)
Sold price : £395000
Would you recommend ? : Yes
Postcode : NW5
This is the third time we have used this particular agents and there is a reason why we have come back on each occasion. As usual, fast, efficient and polite to deal with. We were kept informed by Stuart at every stage of the process. This estate agents provides a more friendly and personal... Read Full Review
By : 'Smozcow'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N1
Daniel was helpful and courteous at all times. Even when things when slightly wrong (the keys to a property we'd arranged to view being unavailable at the time), he was very quick to rectify the situation and re-book the appointment. The whole process made re-locating from Leeds to London a great... Read Full Review

By : 'Kirsty'
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : NW1
Josh has been extremely helpful during my time as a tenant with Hot Black Desiato. He put me at ease during a normally stressful time of looking for a new rental property, made time to show me the properties around my working hours and didn't use a salesy approach to pressure me into choosing any... Read Full Review
By : 'Tony'
Services : Letting (As a Owner)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : NW1
This agent has followed my instructions to the letter, has got back to me when he said he would, advised me when required and acted in a thoroughly professional manner throughout the whole of this re-letting... Read Full Review

By : 'Emina'
Services : Letting (As a Tenant)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : NW1
Super responsive and quick and very helpful and kind. We've had a great experience as tenants. I've contacted them 3 years later after our tenancy contract via Hotblack was finished to provide a residency confirmation letter and they've literally responded right away! I strongly recommend... Read Full Review

By : 'T.'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : W9
Hotback Desiato were instrumental in obtaining a tenant for our Maida Vale flat that had been rented for many years without an estate agent. They were quick to work along-side local agents when necessary and extremely efficient when it came time to coordinating the works needed in a short space of... Read Full Review
By : 'a'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NW1
He was helpful and professional, found quick solutions and was polite, I would recommend him without any hesitation to... Read Full Review
By : 'Natalie'
Services : Letting (As a Tenant)
Rent PCM : £1517
Would you recommend ? : Yes
Postcode : NW1
Zehra at Hotblack Desiato provided us with a promt and efficient service as tenants. She always dealt with urgent queries immediately. I would recommend Zehra as a property manager and Hotblack Desiato as an agent from a tenants point of... Read Full Review
The fee structure meant that you were effectively paying fees every year as if you were starting a new lease in a new property. On the other hand the check in and check out of the flat, although payed for by the tenant, is performed by an independent person. This makes the process fair and equal to both parties.
The fee structure meant that you were effectively paying fees every year as if you were starting a new lease in a new property. On the other hand the check in and check out of the flat, although payed for by the tenant, is performed by an independent person. This makes the process fair and equal to both parties.

By : 'GB'
Services : Letting (As a Tenant)
Rent PCM : £1516
Would you recommend ? : Yes
Postcode : NW10
We received a very efficient, yet personable service from Hotblack Desiato, receiving feedback regarding an offer within less than 24h. Special mention to Josh who fast tracked our offer and it's associated admin, allowing us to sign off and collect keys within 5 business days of initial viewing.... Read Full Review
Abnormally reasonable
Abnormally reasonable
By : 'Maria'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : NW1
Paulina , Was very helpful in every aspect ,she liaised with the Landlord on our behalf ,she answered all our questions & query's . She understood instantly what our requirements were and matched them . We would use this company & Paulina again . Excellent service . Maria Gilders... Read Full Review

By : 'Sofia'
Services : Letting (As a Owner)
Rent PCM : £1560
Would you recommend ? : Yes
Postcode : NW1
Both Josh and Paulina are exceptionally good letting agents, friendly, kind and very knowledgeable with the ability to select the right tenant for a property and make sure that everything gets properly checked before commencing the tenancy agreement. Since meeting these agents I feel more confident ... Read Full Review
Very happy with the fees.

By : 'Josh'
Services : Letting (As a Owner)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : NW1
I used Josh Fox- Cooper to let a residential flat. He was a great professional at all times. He kept me in touch with the search for a tenant ,personally vetted all applicants, advised on the rental market and once a tenant was found expeditiously completed all the formalities to bring the... Read Full Review
By : 'FSB'
Services : Letting (As a Owner)
Rent PCM : £2080
Would you recommend ? : Yes
Postcode : NW1
I'm an overseas landlord and Hotblacks has been managing my property in London for the past 5 years. I'm overall very happy with the service they've provided - they're responsive and proactive and I feel I get personal service from... Read Full Review

By : 'FP'
Services : Letting (As a Owner)
Rent PCM : £1430
Would you recommend ? : Yes
Postcode : NW1
In nearly 10 years of letting my flat through this branch I have always had great service. They make what can be a stressful and difficult process efficient and easy. I would recommend them without... Read Full Review

By : 'C'
Services : Letting (As a Owner)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : NW1
Josh was a pleasure to do business with. Calls and emails were returned punctually, and he was able to make intelligent suggestion to remedy complicated negotiations with the prospective tenant. Most importantly HotBlack landed a good tenant mid December when the other Estate Agents on Parkway did... Read Full Review
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Please refer to our website, www.hotblack.co.uk or call us to discuss our complaints procedure.
Last updated at 4/25/2017, 8:36:50 AM by allAgents