• Tom Prevezer
    Tom Prevezer
  • Stuart Shiers
    Stuart Shiers
  • Stephen Sanders
    Stephen Sanders
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • James Blissett
    James Blissett
  • claim your profile
    Mark Azzopardi
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato

314 Upper Street Islington, London
Greater London
N1 2XQ

02072260160

Dec 07,2016
Minithumbup
By:
Dec 07,2016
Featured Review
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Really professional and friendly staff, I recommend everyone who is looking for a quality flat. they deal quickly and efficent all issues or questions you could have....
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Comment on agent fees
fair fee
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Dec 06,2016
Minithumbup
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Dec 06,2016
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Of the firms we canvassed before choosing an agent, Hotblack was the one that provided by far the most professional initial dossier, and most attractive deal. We felt that here was an informed, experienced local agent actually committed to the business, rather than distracted by stratospheric Hong Kong portfolios. And dealing with Stuart Shiers was a pleasure. He always had time for us in the office, and kept us up to date with frankness and thoroughness, explaining his advice in common-sense d...
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Comment on agent fees
Excellent, especially compared to other agents.
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Oct 27,2016
Minithumbup
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Oct 27,2016
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The team at Hotblack Desiato have been excellent to deal with. Daniel and Jessica have been very professional and friendly throughout the whole renting process, and together have made it very simple and straight-forward. I would highly recommend Hotblack Desiato....
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Oct 12,2016
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Oct 12,2016
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Very helpful and efficient. The only issue is, having now moved in we were informe by our landlady that we would receive a manual on how the flat works, heating and water etc. she said we hadn't seen this because the estate agents had been slow providing her with our detail. Other than that the service has been good....
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Comment on agent fees
High agency fees.
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Sep 27,2016
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Sep 27,2016
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Daniel was extremely helpful and did all he could to be accommodating to my schedule. I'd arrived to London with 5 days to find a flat and secure a lease before moving here the subsequent month. Daniel took my situation seriously, and suggested places that were all worthy of serious consideration. Ultimately I literally found the perfect flat through Daniel and I couldn't be happier. He made it happen....
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Comment on agent fees
Fees are minimal / average
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Sep 08,2016
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Sep 08,2016
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Hotblack Desiato are Islington's estate agent - they've been in the borough for years and therefore know it off by heart. Not only that, they aren't as pushy as some agents. We initially dealt with Jake Perkins who was 100% accurate when he predicted the type of person who would buy our flat. We then dealt with sales manager Stuart Shiers who is a nice guy and very calm (which is more than I was!). Hope they don't mind me saying this, but they seem a little bit older than some other estate agent...
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Comment on agent fees
We got a good rate compared to what we had been quoted by other agents.
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Aug 09,2016
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Aug 09,2016
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Overall, good customer service. Both were very responsive and helpful in getting the lease signed, and getting things organized for the move, as well as corresponding with the current tenants....
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Jul 25,2016
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Jul 25,2016
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Due to the fact that i'm overseas while settling this contract for the rent of the apartment, both agents are very helpful and patient with providing all the required information for the contract although sometimes it takes a longer time for us to reply. They really done us a great help in getting this apartment. Thankyou and keep up the good job!...
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Comment on agent fees
good
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Jul 12,2016
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Jul 12,2016
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Daniel was helpful, responsive and organized. He was quick to answer all the questions I had, and was very transparent during the bidding process. Best of all, he found me a great apartment! Highly recommended....
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Comment on agent fees
Fees are fees. These weren't excessive.
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Jul 04,2016
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Jul 04,2016
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The whole team of Hotblack Desiato were extremely helpful and organized and made the process of flat-hunting and finally securing the flat, extremely easy. I would definitely recommend this lettings agent to others!...
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Comment on agent fees
Agent fees are fine.
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May 16,2016
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May 16,2016
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Daniel was very helpful and always ready to anwser all of our questions and doubts. I would definetely recommend him and the office to another person....
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May 05,2016
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May 05,2016
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I was looking to rent a larger flat in North London and came across Hotblack Desiato via the OnTheMarket platform. After a first viewing that did not work out for me, Daniel and Stephen kept me well informed about available properties, and I quickly found a place that fit my requirements. Daniel then handled the entire process that followed most professionally, gave excellent advice and was always available and showed a keen interest to deal with my requests as a tenant. This was best experience...
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Comment on agent fees
fair/appropriate
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May 05,2016
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May 05,2016
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We used Hotblack to let out our flat and were very happy with their service. When the time came to sell we approached a number of agents, but decided to go with Hotblack on the basis of competitive fees and past experience of service. We were glad that we did, the sale went through within the time period we were hoping for and we always felt that Stuart was acting in our interests and working to achieve the best outcome for us....
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Comment on agent fees
Fees were more competitive than other agents we approached.
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Apr 27,2016
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Apr 27,2016
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My wife and I had a very relaxed approach to finding a bigger flat for our family since we weren't in a hurry to move. That gave us the opportunity to be picky and Daniel was very patient with us and our demands. Our demands list was quite comprehensive and Daniel always offered properties that ticked most, if not all boxes. Had we been in a hurry, we could've picked almost any of them. Thank you for your help!...
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Mar 23,2016
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Mar 23,2016
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We used a number of agents in the Islington area during the search and purchase process and these guys stood out head and shoulders above the rest. A combination of clearly knowing their stuff, local knowledge, common sense, skilful negotiating, good industry connections and diligent and good humoured communication throughout. All very impressive especially in an industry not always noted for such things. Recommended....
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Mar 01,2016
Minithumbup
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Mar 01,2016
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Hotblack got us lots of viewings from the off. Their initial valuation proved a touch too high but once we reduced the price a little we had two firm offers within only a few weeks of marketing. The sale of the leasehold flat then became very complicated because of freeholder issues outside our control but Stuart (Shiers) was great - very patient, always available to speak, and kept his cool and always offered solutions not problems. I'm certain that without him steering the sale through and hol...
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Comment on agent fees
I was happy with the fees.
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Feb 24,2016
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Feb 24,2016
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Smooth and seamless process! I thought coming to London from NYC would be the most difficult place to get an apartment. Daniel did a great job with recognizing our interest and immediately came up with the right apartment in a great area, keeping our budget in mind.......
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Feb 20,2016
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Feb 20,2016
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Altogether, great experience. I have dealt with a number of awful estate agents in London, particularly from the fancier end and Hotblack (and Daniel Fairbairn) have been honest, straightforward and overall great to work with. Also, it was nice to work with such a responsive and responsible agent....
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Comment on agent fees
Very fair
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Feb 12,2016
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Feb 12,2016
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I used Hotblack Desiato to find tenants for my large townhouse on one of Islington's squares. I dealt initially with Stephen Sanders then, after my tenants were signed up, with Tom Prevezer. I found both Stephen antd Tom to be very efficient, professional and businesslike and their fees to be very fair compared with other agents. I would certainly recommend them and Hotblack Desiato to others seeking to let a house in Islington....
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Comment on agent fees
very good
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Feb 09,2016
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Feb 09,2016
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Once we had accepted an offer Stuart @ Hotblacks worked like a bloody sheep dog chasing our somewhat unfocused buyers toward exchange, and it was a hard chase. Always polite, always calm, never for a moment letting the ball drop....
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Comment on agent fees
A reasonable 1.25%, we got a bit of a deal as an existing customer. I'd say they earned it.
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Jan 29,2016
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Jan 29,2016
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Both the Islington and Highbury offices quickly ad courteously found a very suitable tenant for my flat. I'm very happy to recommend Hotblack as letting agents...
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Comment on agent fees
in comparison with other agents ,good value
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Jan 25,2016
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Jan 25,2016
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Daniel was extremely attentive throughout the entire process and made sure to follow up with all parties (including me) to make sure that the transaction went through in the short time frame....
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Jan 21,2016
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Jan 21,2016
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Both Daniel Fairbain and Stephen Sanders provided an excellent service, quick in finding tenants and correspondence and phone calls dealt with immediately. Accounts itemised and balance due to me as landlord was in my account before the tenants moved in....
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Comment on agent fees
Reasonable and fair fee.
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Jan 19,2016
Minithumbup
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Jan 19,2016
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If you´re looking for a listening, patient, effective and also proactive agency then look no further than Hotblack Desiato. We were fortunate to use them and very fortunate to use Stuart Shiers at the Upper Street office. I am a very demanding client who wants things done well and on time. Stuart at Hotblack delivered. We were quickly presented with a cash buyer within the first week of our property being put on the market. That was very pleasing to be so "lucky" at the start. Ho...
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Comment on agent fees
as expected -- the going rate!
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Dec 09,2015
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Dec 09,2015
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I only just arrived from New Zealand in the UK in early October and I was informed of Islington as an area I would enjoy living in. As you can imagine when I arrived on Upper Street, Estates agents are every where. Some are more friendly than others but none more so than my lettings agent Tom Prevezer. I walked in with not the best budget in the world however Tom did not make me feel like I needed a big budget in this part of town, just a bit of forward thinking and a little bit of luck. Luck wa...
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Dec 02,2015
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Dec 02,2015
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Stephen was excellent. Very efficient, found a choice of tenants really quickly. I would highly recommend him and Hotblack Desiato...
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Nov 17,2015
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Nov 17,2015
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We were living in Brighton before we found the flat in London and Tom manage to organize a visit that was ok with us coming by train. He was very nice and friendly, but also provided us with all the information we needed regarding the move itself (gas, council tax etc. He was very efficient and helpful with our demand for the landlord (cat and washing machine). In addition, he remembered that we were very interest by the top floor flat and contacted us when this one get available. regarding Step...
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Nov 06,2015
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Nov 06,2015
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Very happy with the quality of Hotblack Desiato. Love the flat and the area ! They are very professional and quick to respond. Highly recommended....!!...
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Comment on agent fees
There is a check out fee payed by those who leave the apartment (if the contract is cancelled). All in all it seemed fair and ordinary....
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Sep 21,2015
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Sep 21,2015
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I have used many different letting agencies in the past so with my experience I was extremely pleased to see the service that was provided to me from Hotblack and in particular, with the lettings agent I dealt with in Daniel Fairbain. Daniel was professional, organised and communicated very well when letting the flat. This is from beginning to end, from arranging for professional pictures to be taken to marketing the property to finding professional tenants who now rent the flat from me. What ...
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Sep 06,2015
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Sep 06,2015
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Where to start... Unfortunately I don't have several weeks to write this review so I'll have to focus only on the particularly outrageous behaviour, since literally every single thing which could have been shambolic about their conduct came to sickening, disgusting fruition - nasty, rotten fruits made from deceit, unprofessionalism, and unaccountability. Firstly, they LIE through their teeth from the very first day. We were told upon viewing a property that the leak in one of the bedrooms wa...
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What agent could do to change your mind?
Too much, obviously - any amount would be too much to pay these cowboys.
Comment on agent fees
Too much, obviously - any amount would be too much to pay these cowboys.
Was this helpful? Yes
By: Lettings
Sep 10, 2015
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Hi. Without wishing to begin a slanging match here, we would just like to point out that 'Strictly Smooth' has not presented the true picture here. The story is much more complicated than this and some key facts are missing.....
Aug 28,2015
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Aug 28,2015
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We have used Hotblack Desiato for the first time and we were very pleased with the experience and would definitely do it again. We cannot fault the service we have received from Daniel and his co-workers. They were hard-working, reliable, professional and helpful at all times. Thanks again for helping us secure a property we love....
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Aug 27,2015
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Aug 27,2015
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We have used Hotblack Desiato for the first time and we were very pleased with the experience and would definitely do it again. We cannot fault the service we have received from Daniel and his co-workers. They were hard-working, reliable, professional and helpful at all times. Thanks again for helping us secure a property we love....
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Aug 26,2015
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Aug 26,2015
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Daniel was very helpful in assisting me to find a flat to rent - he worked around when I could make viewings from work, and was quick to respond to any questions by phone or email. I'm super happy with the flat and the service provided through Hotblack Desiato - would definitely recommend....
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Aug 13,2015
Minithumbup
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Aug 13,2015
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Having lived in the UK for the better part of a decade, I've dealt with a number of lettings agents in both London and Manchester. Hotblack Desiato beats them all hands down. Beyond the simple things you'd expect from a service like being courteous and offering good value, they really have a set of values that sets them apart from most agencies. For instance, their staff don't poach customers from each other, even in different branches. They work together as one team under the Hotblack Desiato...
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Comment on agent fees
Incredibly reasonable and straightforward.
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By: Sarah
Aug 19, 2015
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Thank you for such a glowing review.....
Aug 12,2015
Minithumbup
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Aug 12,2015
0 people found
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Hotblack Desiato and Tom Prevezer and Stephen Sanders were friendly and professional throughout. I was able to view the property the following day after first making an enquiry and I had the opportunity to do a second viewing without issue. They were always helpful over the telephone and with finalising my tenancy agreement, answering queries promptly along the way. I would recommend them and Hotblack Desiato to others....
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Was this helpful? Yes
Areas covered
  • N1
  • EC1
  • N7
  • WC1
  • E8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £400,000
  • Max: £855,500

Letting
  • Min: £0
  • Max: £0

NAEA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 38 5 6 0 1 0 3 0
Tom Prevezer Tom Prevezer
Lettings Negotiator
10 reviews

About Tom No description set View full profile
Stuart Shiers Stuart Shiers
Director
10 reviews

About Stuart No description set View full profile
Stephen Sanders Stephen Sanders
Lettings Manager
24 reviews

About Stephen No description set View full profile
Daniel Fairbain Daniel Fairbain
Lettings Negotiator
34 reviews

About Daniel No description set View full profile
Jessica Pinnick Jessica Pinnick
Lettings Negotiator
6 reviews

About Jessica No description set View full profile
James Blissett James Blissett
Director
0 reviews

About James No description set View full profile
Mark Azzopardi Mark Azzopardi
Sales Negotiator
0 reviews

About Mark No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

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