• Stuart Shiers
    Stuart Shiers
  • Stephen Sanders
    Stephen Sanders
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • James Blissett
    James Blissett
  • claim your profile
    Mark Azzopardi
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato

314 Upper Street Islington, London
Greater London
N1 2XQ

02072260160

Feb 13,2017
Minithumbup
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Feb 13,2017
Featured Review
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Excellent service from Jessica. Achieved full asking price, no conditions and the tenant moved in 5 days after I accepted the offer. An exceptionally speedy and efficient service. Thank you...
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Feb 06,2017
Minithumbup
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Feb 06,2017
Featured Review
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Daniel is friendly and did a great job since the viewing of the flat until the final details. He was free by e-mail or phone for any question we had and resolved them quickly....
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Feb 03,2017
Minithumbup
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Feb 03,2017
Featured Review
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Jessica was a pleasure to work with from day one. Professional, diligent and very friendly. I had to move fast and Jess made sure the process was quick and painless. She also went above and beyond when I required paperwork which was not the standard type. I would highly recommend her....
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Comment on agent fees
Fees are reasonable.
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Feb 01,2017
Minithumbup
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Feb 01,2017
Featured Review
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Jessica is not only responsible but also passionate for her job. There were few problems happened while we were looking for a flat, however, Jessica helped a lot, she's truly a reliable agent. Me and my friend highly recommended her to be your agent....
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Comment on agent fees
good
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Feb 01,2017
Minithumbup
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Feb 01,2017
Featured Review
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Stephen and Daniel provided a friendly and responsive service for our flat search. There were no hard- sell tactics employed....
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Jan 30,2017
Minithumbup
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Jan 30,2017
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Jessica and Stephen were absolute stars in coordinating our new tenancy from start to finish, going above and beyond to help....
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Comment on agent fees
good and affordable
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Jan 30,2017
Minithumbup
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Jan 30,2017
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The guys at Hotblack Desiato were VERY helpful and managed to get all the paperwork done very quickly and efficiently which was especially important due to our tight timeline. (we had to move in within a matter of a couple of days). Throughout the entire process they were very professional and efficient something that is NOT a given with other real estate agents. Hotblacks approach was much more personal and much less salesy then I am used to with estate agents which is a good thing as it felt m...
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Comment on agent fees
Good. The fees were very reasonable especially given the level of service. A lot of their competitors tried to charge more for inferior level of service.
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Jan 28,2017
Minithumbup
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Jan 28,2017
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Stephen and Daniel dealt with all our issues promptly and effectively. I met Daniel in person, he was very nice....
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Comment on agent fees
Fine
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Jan 27,2017
Minithumbup
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Jan 27,2017
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These guys went above and beyond what was required to help us get a short lease on a lovely place near our house while we had renovations done. In short - absolute live savers....
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Comment on agent fees
Reasonable
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Jan 24,2017
Minithumbup
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Jan 24,2017
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Very smooth, professional service from Daniel. Always speedy on replies to our questions and everything went swimmingly from start to finish. Would definitely recommend and will use again....
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Comment on agent fees
Lower than the norm
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Jan 18,2017
Minithumbup
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Jan 18,2017
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Stuart and his team provided an excellent inclusive service throughout the process of selling our mother's house. Stuart combined professionalism with sound guidance, clarity and courtesy, giving us an accurate valuation and helpful advice in the less certain Brexit market....
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Comment on agent fees
good
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Dec 23,2016
Minithumbup
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Dec 23,2016
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My husband and I recently completed on a property in De Beauvoir, just in time for Christmas, which we didn't think would be possible given previous experiences with trying to buy a flat and the inevitable delays that this throws up. We needn't have worried however, because we were beautifully looked after by Stuart who was extremely professional from start to finish and kept everything ticking over behind the scenes which meant we never had to chase once for an update on progress. We received...
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Comment on agent fees
Good
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Dec 20,2016
Minithumbup
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Dec 20,2016
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Stephen was very efficient to help me move to the flat in a timely manner. good service overall and 2 way communication....
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Dec 07,2016
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Dec 07,2016
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Really professional and friendly staff, I recommend everyone who is looking for a quality flat. they deal quickly and efficent all issues or questions you could have....
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Comment on agent fees
fair fee
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Dec 06,2016
Minithumbup
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Dec 06,2016
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Of the firms we canvassed before choosing an agent, Hotblack was the one that provided by far the most professional initial dossier, and most attractive deal. We felt that here was an informed, experienced local agent actually committed to the business, rather than distracted by stratospheric Hong Kong portfolios. And dealing with Stuart Shiers was a pleasure. He always had time for us in the office, and kept us up to date with frankness and thoroughness, explaining his advice in common-sense d...
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Comment on agent fees
Excellent, especially compared to other agents.
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Oct 27,2016
Minithumbup
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Oct 27,2016
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The team at Hotblack Desiato have been excellent to deal with. Daniel and Jessica have been very professional and friendly throughout the whole renting process, and together have made it very simple and straight-forward. I would highly recommend Hotblack Desiato....
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Oct 12,2016
Minithumbup
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Oct 12,2016
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Very helpful and efficient. The only issue is, having now moved in we were informe by our landlady that we would receive a manual on how the flat works, heating and water etc. she said we hadn't seen this because the estate agents had been slow providing her with our detail. Other than that the service has been good....
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Comment on agent fees
High agency fees.
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Sep 27,2016
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Sep 27,2016
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Daniel was extremely helpful and did all he could to be accommodating to my schedule. I'd arrived to London with 5 days to find a flat and secure a lease before moving here the subsequent month. Daniel took my situation seriously, and suggested places that were all worthy of serious consideration. Ultimately I literally found the perfect flat through Daniel and I couldn't be happier. He made it happen....
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Comment on agent fees
Fees are minimal / average
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Sep 08,2016
Minithumbup
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Sep 08,2016
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Hotblack Desiato are Islington's estate agent - they've been in the borough for years and therefore know it off by heart. Not only that, they aren't as pushy as some agents. We initially dealt with Jake Perkins who was 100% accurate when he predicted the type of person who would buy our flat. We then dealt with sales manager Stuart Shiers who is a nice guy and very calm (which is more than I was!). Hope they don't mind me saying this, but they seem a little bit older than some other estate agent...
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Comment on agent fees
We got a good rate compared to what we had been quoted by other agents.
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Aug 09,2016
Minithumbup
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Aug 09,2016
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Overall, good customer service. Both were very responsive and helpful in getting the lease signed, and getting things organized for the move, as well as corresponding with the current tenants....
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Jul 25,2016
Minithumbup
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Jul 25,2016
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Due to the fact that i'm overseas while settling this contract for the rent of the apartment, both agents are very helpful and patient with providing all the required information for the contract although sometimes it takes a longer time for us to reply. They really done us a great help in getting this apartment. Thankyou and keep up the good job!...
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Comment on agent fees
good
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Jul 12,2016
Minithumbup
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Jul 12,2016
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Daniel was helpful, responsive and organized. He was quick to answer all the questions I had, and was very transparent during the bidding process. Best of all, he found me a great apartment! Highly recommended....
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Comment on agent fees
Fees are fees. These weren't excessive.
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Jul 04,2016
Minithumbup
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Jul 04,2016
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The whole team of Hotblack Desiato were extremely helpful and organized and made the process of flat-hunting and finally securing the flat, extremely easy. I would definitely recommend this lettings agent to others!...
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Comment on agent fees
Agent fees are fine.
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May 16,2016
Minithumbup
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May 16,2016
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Daniel was very helpful and always ready to anwser all of our questions and doubts. I would definetely recommend him and the office to another person....
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May 05,2016
Minithumbup
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May 05,2016
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I was looking to rent a larger flat in North London and came across Hotblack Desiato via the OnTheMarket platform. After a first viewing that did not work out for me, Daniel and Stephen kept me well informed about available properties, and I quickly found a place that fit my requirements. Daniel then handled the entire process that followed most professionally, gave excellent advice and was always available and showed a keen interest to deal with my requests as a tenant. This was best experience...
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Comment on agent fees
fair/appropriate
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May 05,2016
Minithumbup
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May 05,2016
0 people found
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We used Hotblack to let out our flat and were very happy with their service. When the time came to sell we approached a number of agents, but decided to go with Hotblack on the basis of competitive fees and past experience of service. We were glad that we did, the sale went through within the time period we were hoping for and we always felt that Stuart was acting in our interests and working to achieve the best outcome for us....
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Comment on agent fees
Fees were more competitive than other agents we approached.
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Apr 27,2016
Minithumbup
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Apr 27,2016
0 people found
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My wife and I had a very relaxed approach to finding a bigger flat for our family since we weren't in a hurry to move. That gave us the opportunity to be picky and Daniel was very patient with us and our demands. Our demands list was quite comprehensive and Daniel always offered properties that ticked most, if not all boxes. Had we been in a hurry, we could've picked almost any of them. Thank you for your help!...
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Mar 23,2016
Minithumbup
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Mar 23,2016
0 people found
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We used a number of agents in the Islington area during the search and purchase process and these guys stood out head and shoulders above the rest. A combination of clearly knowing their stuff, local knowledge, common sense, skilful negotiating, good industry connections and diligent and good humoured communication throughout. All very impressive especially in an industry not always noted for such things. Recommended....
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Mar 01,2016
Minithumbup
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Mar 01,2016
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Hotblack got us lots of viewings from the off. Their initial valuation proved a touch too high but once we reduced the price a little we had two firm offers within only a few weeks of marketing. The sale of the leasehold flat then became very complicated because of freeholder issues outside our control but Stuart (Shiers) was great - very patient, always available to speak, and kept his cool and always offered solutions not problems. I'm certain that without him steering the sale through and hol...
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Comment on agent fees
I was happy with the fees.
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Feb 24,2016
Minithumbup
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Feb 24,2016
0 people found
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Smooth and seamless process! I thought coming to London from NYC would be the most difficult place to get an apartment. Daniel did a great job with recognizing our interest and immediately came up with the right apartment in a great area, keeping our budget in mind.......
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Feb 20,2016
Minithumbup
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Feb 20,2016
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Altogether, great experience. I have dealt with a number of awful estate agents in London, particularly from the fancier end and Hotblack (and Daniel Fairbairn) have been honest, straightforward and overall great to work with. Also, it was nice to work with such a responsive and responsible agent....
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Comment on agent fees
Very fair
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Feb 12,2016
Minithumbup
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Feb 12,2016
0 people found
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I used Hotblack Desiato to find tenants for my large townhouse on one of Islington's squares. I dealt initially with Stephen Sanders then, after my tenants were signed up, with Tom Prevezer. I found both Stephen antd Tom to be very efficient, professional and businesslike and their fees to be very fair compared with other agents. I would certainly recommend them and Hotblack Desiato to others seeking to let a house in Islington....
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Comment on agent fees
very good
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Feb 09,2016
Minithumbup
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Feb 09,2016
0 people found
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Once we had accepted an offer Stuart @ Hotblacks worked like a bloody sheep dog chasing our somewhat unfocused buyers toward exchange, and it was a hard chase. Always polite, always calm, never for a moment letting the ball drop....
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Comment on agent fees
A reasonable 1.25%, we got a bit of a deal as an existing customer. I'd say they earned it.
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Jan 29,2016
Minithumbup
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Jan 29,2016
0 people found
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Both the Islington and Highbury offices quickly ad courteously found a very suitable tenant for my flat. I'm very happy to recommend Hotblack as letting agents...
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Comment on agent fees
in comparison with other agents ,good value
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Jan 25,2016
Minithumbup
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Jan 25,2016
0 people found
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Daniel was extremely attentive throughout the entire process and made sure to follow up with all parties (including me) to make sure that the transaction went through in the short time frame....
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Areas covered
  • N1
  • EC1
  • N7
  • WC1
  • E8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £400,000
  • Max: £855,500

Letting
  • Min: £0
  • Max: £0

NAEA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
16 0 48 5 7 0 2 0 3 0
Stuart Shiers Stuart Shiers
Director
12 reviews

About Stuart No description set View full profile
Stephen Sanders Stephen Sanders
Lettings Manager
30 reviews

About Stephen No description set View full profile
Daniel Fairbain Daniel Fairbain
Lettings Negotiator
38 reviews

About Daniel No description set View full profile
Jessica Pinnick Jessica Pinnick
Lettings Negotiator
12 reviews

About Jessica No description set View full profile
James Blissett James Blissett
Director
0 reviews

About James No description set View full profile
Mark Azzopardi Mark Azzopardi
Sales Negotiator
0 reviews

About Mark No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

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