• Stuart Shiers
    Stuart Shiers
  • Stephen Sanders
    Stephen Sanders
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • James Blissett
    James Blissett
  • Mark Azzopardi
    Mark Azzopardi
  • claim your profile
    Samantha
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato

314 Upper Street Islington, London
Greater London
N1 2XQ

02072260160
Sep 19,2017
Minithumbup
Stephen Sanders
By: 'David P.'
Sep 19,2017
0 people found
this helpful
Paperwork not too onerous but a few unforced errors ( nothing major) along the way but let very quickly (yippee). Overall pretty good....
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Sep 14,2017
Minithumbup
Jessica Pinnick
By: 'Anders'
Sep 14,2017
0 people found
this helpful
Working with Hotblack to find an apartment to rent in London was a refreshing experience. We were working with some difficult circumstances (moving to the UK from abroad) and Jess helped us find a place navigate making an offer. What I most appreciated was Jess' candor - we always felt like she was on our side and wanted things to work out for us to find the best place....
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Comment on agent fees
We found a place managed by Hotblack, and so we didn't pay agent's fees as such.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'N.W.'
Sep 14,2017
0 people found
this helpful
Quick to respond, valued correctly, assisted very well in anything we were unsure of, and over all felt we were in good hands as first time Landladies....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'Fiona Cullen'
Sep 06,2017
0 people found
this helpful
Helpful and courteous. Slightly slow on questions that I have around heating etc but seemed to get there in the end....
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Was this helpful? Yes
Sep 06,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'The Lloyd Baker Clerkenwell Estate'
Sep 06,2017
0 people found
this helpful
Stephen and Daniel managed yet again to exceed themselves and get us a tenant within days of our property going live on the market. Wells done guys and thanks again for your skilful negotiation...
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Comment on agent fees
As always good value for money
Was this helpful? Yes
Sep 05,2017
Minithumbup
By: 'Vasil'
Sep 05,2017
0 people found
this helpful
Apartments is nice and service is good. It's not that ideal as sometimes things go slower than I would expect. However, I can't complain of anything particular....
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Was this helpful? Yes
Sep 05,2017
Minithumbup
Daniel Fairbain
Jessica Pinnick
By: 'Frank T'
Sep 05,2017
0 people found
this helpful
The service has been excellent. I only wish that more estate agents were this professional. We have had bad experiences in the recent past and this has been a breath of fresh air. I would absolutely recommend Hot Black to anyone....
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Comment on agent fees
Much better than the competition.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'Annie Blackburn'
Sep 05,2017
0 people found
this helpful
Jessica was very easy to work with especially as we needed her to coordinate with a 3rd party corporate relocation service that was facilitating our move from US to UK. This introduced more complexity into the process but Jessica was quick to respond and happy to comply with extra requests....
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Comment on agent fees
Average I belive
Was this helpful? Yes
Sep 02,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Hasan'
Sep 02,2017
0 people found
this helpful
Daniel was very responsive and helpful. Only showed us places we would seriously consider, valued our time and was very patient with us. Since it was our first time renting in London, we appreciated it. Stephen also made us feel at home during our brief conversation....
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Comment on agent fees
Fair.
Was this helpful? Yes
Aug 23,2017
Minithumbup
Daniel Fairbain
By: 'AD'
Aug 23,2017
0 people found
this helpful
Dealing with Hotlack was very straightforward and they were accommodating of our need to all view separately. Would definitely recommend...
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Was this helpful? Yes
Aug 04,2017
Minithumbup
Stuart Shiers
By: 'Malcolm Parker'
Aug 04,2017
0 people found
this helpful
We have just sold our house through Hotblack Desiato and were very impressed by their entire service provided. We thought Stuart Shiers suggested a realistic evaluation of the property, was knowledgeable about market trends and reassuring but firm throughout the negotiations. He was prompt in responding to our queries and dealt with the whole process in an exemplary manner. We highly recommend Hotblack and Desiato and Stuart Shiers in particular....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'Aicosta'
Aug 01,2017
0 people found
this helpful
We identified the property on Rightmove and then scheduled a visit with the broker. Jessica was very diligent and professional, and helped us negotiate the price and contract terms with the Landlord and achieve our objective. We're indeed satisfied with Hotblack services overall....
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Comment on agent fees
Fees were apropriate.
Was this helpful? Yes
Aug 01,2017
Minithumbup
Jessica Pinnick
By: 'Younes'
Aug 01,2017
0 people found
this helpful
Jessica was very efficient and responsive with all matters needed during our move-in process, I would warmly recommend working with her and Hotblack Desiato...
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Stuart Shiers
Mark Azzopardi
By: 'Richmond'
Jul 20,2017
0 people found
this helpful
We've just bought our new house through Hotblack and the experience has surpassed any we've had with the other estate agents in Islington. Stuart and Mark, were both extremely straightforward to deal with in what was quite a tricky purchase. Stuart's level-headed advice throughout meant that we came to a deal we and the seller are both extremely happy with. The best Islington estate agent by far....
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 16,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'James'
Jun 16,2017
0 people found
this helpful
Daniel was professional, friendly and diligent at all stages. He went beyond the call of duty to ensure I could move into my flat as soon as possible, despite difficulties. When Daniel wasn't available, Stephen stepped in and was equally helpful in sorting things out!...
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Comment on agent fees
The fees seem to be about average for this kind of agency
Was this helpful? Yes
Jun 13,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Chloe'
Jun 13,2017
0 people found
this helpful
Stephen helped us secure tenants for my flat. Regular updates and good communication throughout the whole process, which wasn't as easy as we'd hoped due to changes in the current market...
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Comment on agent fees
The agents fees are competitive
Was this helpful? Yes
Jun 10,2017
Minithumbup
Stuart Shiers
By: 'CB'
Jun 10,2017
0 people found
this helpful
Bought a property through Hotblack - very smooth process. Stuart helped tremendously with liaising between buyer and seller. Would definitely recommend to others....
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Was this helpful? Yes
Jun 09,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'CT'
Jun 09,2017
0 people found
this helpful
I have been using Hotblacks to let a flat for me for over a decade. they are very professional, responsive and accommodating to my needs, going beyond what is strictly necessary to fulfill their role. I have occasionally investigated other possible agents, but always stay with Hotblack....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 08,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'alan'
Jun 08,2017
0 people found
this helpful
They are good to work with and take the hassle out of the renting my property, would recommend this company....
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Comment on agent fees
moderate
Was this helpful? Yes
Jun 08,2017
Minithumbup
Jessica Pinnick
By: 'Weneverfoundthatcatthough'
Jun 08,2017
0 people found
this helpful
I was being relocated from Manchester to London by my employers, and they had arranged for me to be shown around a couple of flats by Jess. Jess was very knowledgeable about both the area and the flat itself and could answer all of my questions (in the past I have found too many other agents cannot answer any questions at the time and need to refer back to office) and in general was not at all pushy or "salesy". Above all, she was friendly and really easy to get along with. Once ...
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Comment on agent fees
N/A - these were negotiated direct by my employer
Was this helpful? Yes
Jun 07,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Judith M'
Jun 07,2017
0 people found
this helpful
We found Hotblack Desiato very good. Daniel responded to emails quickly and was genuinely invested in helping us choose the right area for us as we are new to the city. We also briefly dealt with Stephen in the Islington office who was equally as obliging and professional....
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Comment on agent fees
We found the fees fair considering how professional the service was. We were driven to viewings and every appointment was clearly organised and Daniel or the driver was very punctual. When we secured our apartment Hotblack ensured it was professionally cleaned to a pristine standard. Signing of documents etc was also effortless when dealing with them and as mentioned everything was dealt with swiftly and efficiently
Was this helpful? Yes
Jun 07,2017
Minithumbup
Jessica Pinnick
Samantha
By: 'Julia'
Jun 07,2017
0 people found
this helpful
Having dealt with agents in Sydney, Hong Kong, New York City and now London, Jess has been a pleasure to deal with. Highly responsive and easygoing. We've dealt with mainly Jess but both she and Sam have been great throughout the process of signing the lease. Thank you! Overall the experience of Hotblack Desiato generally has also been positive. Think the web presence and marketing is strong; we were right on your website after viewing this current apartment. Side note: Had an interesting time ...
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Was this helpful? Yes
By: Jessica
Jun 07, 2017
View all comments (1)
Thank you for filling out the review page, it really helps future tenants and landlords get an idea of how we work and who we are! I just wanted to follow up on the two improvement points you made in your review. On your first point, in which you mention the other offer that was received on the property after you had already made your initial offer; I want to clearly confirm that this is indeed the truth. I can understand your concern in thinking that agents use this β€˜technique’ to try and g ...
Jun 06,2017
Minithumbup
Stuart Shiers
Mark Azzopardi
By: 'jimbowen87'
Jun 06,2017
0 people found
this helpful
Stuart and Mark were incredibly helpful during the sale of my flat. I was very happy with the price received and the service all the way through. The reason I hired them in the first place was because I also enjoyed dealing with them as a buyer. I would recommend them strongly....
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Comment on agent fees
good- competitive
Was this helpful? Yes
May 29,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Frank N'
May 29,2017
0 people found
this helpful
Worked with Daniel on renting a flat in Hoxton. We had a few unresolved issues from the landlord before we moved in but Daniel with the help of Stephen got everything sorted for us in the end and kept in contact throughout the process. I would have no hesitation to recommend the services of this team....
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Was this helpful? Yes
May 28,2017
Minithumbup
Mark Azzopardi
By: 'Race Colyer'
May 28,2017
0 people found
this helpful
Just a great experience from beginning to end. Always in touch , knowledgable and nothing was too much trouble. I highly recommend, thank you !...
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Was this helpful? Yes
May 26,2017
Minithumbup
Stuart Shiers
By: 'Happy seller'
May 26,2017
0 people found
this helpful
I would recommend Hotblack Desiato. Their service is prompt, friendly and informative and never pushy. It was a pleasure dealing with them over the last few months. I am relieved the sale has completed and was very happy with the service I received....
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Comment on agent fees
They are standard for the industry.
Was this helpful? Yes
May 25,2017
Minithumbup
Daniel Fairbain
By: 'R Bridgen'
May 25,2017
0 people found
this helpful
As a first time landlord, I found Daniel to be a helpful guide through the lettings process. He was thorough and efficient and kept me informed of the key developments without swamping me with emails and calls....
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Was this helpful? Yes
May 16,2017
Minithumbup
By: 'Anon'
May 16,2017
0 people found
this helpful
Difficult deciding which agency to manage our flat, given how many there are in the area. We asked Hotblacks and 2 others to take a look, and Hotblacks pipped the others to the post based on price and general feeling of confidence we got from them. They are clearly very knowledgable of the area itself and rental values. They also found us a tenant really quickly - we had 3 offers within 3 days of the flat going online. Our tenant moved in earlier this month, and all going well so far! Only slig...
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Comment on agent fees
Good, discount given as we bought flat through them
Was this helpful? Yes
May 16,2017
Minithumbup
Mark Azzopardi
By: 'Yvonne Card'
May 16,2017
0 people found
this helpful
My daughter and I were delighted with the service given by Mark, he was extremely knowledgeable about the property we wished to purchase and very informative about the housing market in the local area....
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Was this helpful? Yes
May 15,2017
Minithumbup
Stuart Shiers
By: 'Stuart & Margaret Evans'
May 15,2017
0 people found
this helpful
It took us nearly two years to find our next residence in Canonbury. During this period, Hotblack & Desiato sent us property notifications that focused on our requirements. They did not employ the scattergun approach used by so many other agents. When we decided to make an offer on an apartment that Stuart Shiers showed us, then Stuart was entirely helpful in a truly professional way. He organised for us to have access with architects and builders on several occasions and assisted in our neg...
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Comment on agent fees
N/A
Was this helpful? Yes
Areas covered
  • N1
  • N1 2XQ
  • N7
  • E8
  • EC1
  • EC2
  • E1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£400,000
  • Max: Β£2,550,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
31 0 76 5 11 0 10 0 3 0
Stuart Shiers Stuart Shiers
Director
20 reviews

About Stuart No description set View full profile
Stephen Sanders Stephen Sanders
Lettings Manager
59 reviews

About Stephen No description set View full profile
Daniel Fairbain Daniel Fairbain
Lettings Negotiator
61 reviews

About Daniel No description set View full profile
Jessica Pinnick Jessica Pinnick
Lettings Negotiator
28 reviews

About Jessica No description set View full profile
James Blissett James Blissett
Director
0 reviews

About James No description set View full profile
Mark Azzopardi Mark Azzopardi
Sales Negotiator
8 reviews

About Mark No description set View full profile
Samantha  - upload your photo Samantha
1 reviews

About Samantha No description set View full profile

Job vacancies

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Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

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