• Stuart Shiers
    Stuart Shiers
  • Stephen Sanders
    Stephen Sanders
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • James Blissett
    James Blissett
  • Mark Azzopardi
    Mark Azzopardi
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato

314 Upper Street Islington, London
Greater London
N1 2XQ

02072260160

Mar 22,2017
Minithumbup
By:
Mar 22,2017
Featured Review
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I recently rented my flat through Hotblack Desiato - Upper Street. Their agents were very helpful and everything went smoothly. Special thanks to Jessica who was super friendly and efficient. Recommended....
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Mar 22,2017
Minithumbup
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Mar 22,2017
Featured Review
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All of the staff at Hotblack Desiato are friendly and professional. They are always helpfull informed and polite. As a professional landlord with years of experience I would recomend the lettings team wholeheartedly....
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Comment on agent fees
Fair
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Mar 22,2017
Minithumbup
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Mar 22,2017
Featured Review
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Stephen and Jessica were very helpful in finding places that matched my requirements, and the selection of flats available on offer was good. The contract negotiating phase and signing was also very quick and went very efficiently, especially considering that I requested a contract start date just four days after submitting an offer and that went well....
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Comment on agent fees
Fees were reasonabable, and they were all explained upfront.
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Mar 16,2017
Minithumbup
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Mar 16,2017
Featured Review
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Despite unusual situation, the process went well and without any problem The communication is good, with fast answer, no problem left unresolved....
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Mar 16,2017
Minithumbup
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Mar 16,2017
Featured Review
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As a Landlord we find that the lettings process and the team delivering it at Hotblacks are excellent from start through to completion. Whether it be the front line lettings negotiator or back office staff dealing with renewals documentation of fee accounts everyone is always throughly professional and keen to ensure we get a good service....
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Comment on agent fees
Fees are consistently good value for money
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Mar 15,2017
Minithumbup
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Mar 15,2017
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I've had a fantastic experience working with Hotblack, particularly with Daniel and Stephen at the Islington / Angel branch. They've been attentive, helpful, quick to respond and very efficient when it comes to things like organising inventory check in's and sorting out paperwork. If you're a landlord looking for someone to look after your property, I highly recommend these guys....
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Comment on agent fees
Hotblack's fees are justified considering the excellent service they provide.
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Mar 15,2017
Minithumbup
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Mar 15,2017
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Organised, professional work from Daniel, who kept us in the loop on everything and handled everything quickly and efficiently. Thank you...
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Feb 13,2017
Minithumbup
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Feb 13,2017
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Excellent service from Jessica. Achieved full asking price, no conditions and the tenant moved in 5 days after I accepted the offer. An exceptionally speedy and efficient service. Thank you...
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Feb 06,2017
Minithumbup
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Feb 06,2017
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Daniel is friendly and did a great job since the viewing of the flat until the final details. He was free by e-mail or phone for any question we had and resolved them quickly....
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Feb 03,2017
Minithumbup
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Feb 03,2017
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Jessica was a pleasure to work with from day one. Professional, diligent and very friendly. I had to move fast and Jess made sure the process was quick and painless. She also went above and beyond when I required paperwork which was not the standard type. I would highly recommend her....
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Comment on agent fees
Fees are reasonable.
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Feb 01,2017
Minithumbup
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Feb 01,2017
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Jessica is not only responsible but also passionate for her job. There were few problems happened while we were looking for a flat, however, Jessica helped a lot, she's truly a reliable agent. Me and my friend highly recommended her to be your agent....
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Comment on agent fees
good
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Feb 01,2017
Minithumbup
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Feb 01,2017
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Stephen and Daniel provided a friendly and responsive service for our flat search. There were no hard- sell tactics employed....
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Jan 30,2017
Minithumbup
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Jan 30,2017
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Jessica and Stephen were absolute stars in coordinating our new tenancy from start to finish, going above and beyond to help....
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Comment on agent fees
good and affordable
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Jan 30,2017
Minithumbup
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Jan 30,2017
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The guys at Hotblack Desiato were VERY helpful and managed to get all the paperwork done very quickly and efficiently which was especially important due to our tight timeline. (we had to move in within a matter of a couple of days). Throughout the entire process they were very professional and efficient something that is NOT a given with other real estate agents. Hotblacks approach was much more personal and much less salesy then I am used to with estate agents which is a good thing as it felt m...
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Comment on agent fees
Good. The fees were very reasonable especially given the level of service. A lot of their competitors tried to charge more for inferior level of service.
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Jan 28,2017
Minithumbup
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Jan 28,2017
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Stephen and Daniel dealt with all our issues promptly and effectively. I met Daniel in person, he was very nice....
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Comment on agent fees
Fine
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Jan 27,2017
Minithumbup
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Jan 27,2017
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These guys went above and beyond what was required to help us get a short lease on a lovely place near our house while we had renovations done. In short - absolute live savers....
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Comment on agent fees
Reasonable
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Jan 24,2017
Minithumbup
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Jan 24,2017
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Very smooth, professional service from Daniel. Always speedy on replies to our questions and everything went swimmingly from start to finish. Would definitely recommend and will use again....
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Comment on agent fees
Lower than the norm
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Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
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Stuart and his team provided an excellent inclusive service throughout the process of selling our mother's house. Stuart combined professionalism with sound guidance, clarity and courtesy, giving us an accurate valuation and helpful advice in the less certain Brexit market....
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Comment on agent fees
good
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Dec 23,2016
Minithumbup
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Dec 23,2016
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My husband and I recently completed on a property in De Beauvoir, just in time for Christmas, which we didn't think would be possible given previous experiences with trying to buy a flat and the inevitable delays that this throws up. We needn't have worried however, because we were beautifully looked after by Stuart who was extremely professional from start to finish and kept everything ticking over behind the scenes which meant we never had to chase once for an update on progress. We received...
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Comment on agent fees
Good
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Dec 20,2016
Minithumbup
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Dec 20,2016
0 people found
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Stephen was very efficient to help me move to the flat in a timely manner. good service overall and 2 way communication....
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Dec 07,2016
Minithumbup
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Dec 07,2016
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Really professional and friendly staff, I recommend everyone who is looking for a quality flat. they deal quickly and efficent all issues or questions you could have....
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Comment on agent fees
fair fee
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Dec 06,2016
Minithumbup
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Dec 06,2016
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Of the firms we canvassed before choosing an agent, Hotblack was the one that provided by far the most professional initial dossier, and most attractive deal. We felt that here was an informed, experienced local agent actually committed to the business, rather than distracted by stratospheric Hong Kong portfolios. And dealing with Stuart Shiers was a pleasure. He always had time for us in the office, and kept us up to date with frankness and thoroughness, explaining his advice in common-sense d...
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Comment on agent fees
Excellent, especially compared to other agents.
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Oct 27,2016
Minithumbup
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Oct 27,2016
0 people found
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The team at Hotblack Desiato have been excellent to deal with. Daniel and Jessica have been very professional and friendly throughout the whole renting process, and together have made it very simple and straight-forward. I would highly recommend Hotblack Desiato....
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Oct 12,2016
Minithumbup
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Oct 12,2016
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Very helpful and efficient. The only issue is, having now moved in we were informe by our landlady that we would receive a manual on how the flat works, heating and water etc. she said we hadn't seen this because the estate agents had been slow providing her with our detail. Other than that the service has been good....
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Comment on agent fees
High agency fees.
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Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
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Daniel was extremely helpful and did all he could to be accommodating to my schedule. I'd arrived to London with 5 days to find a flat and secure a lease before moving here the subsequent month. Daniel took my situation seriously, and suggested places that were all worthy of serious consideration. Ultimately I literally found the perfect flat through Daniel and I couldn't be happier. He made it happen....
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Comment on agent fees
Fees are minimal / average
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Sep 08,2016
Minithumbup
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Sep 08,2016
0 people found
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Hotblack Desiato are Islington's estate agent - they've been in the borough for years and therefore know it off by heart. Not only that, they aren't as pushy as some agents. We initially dealt with Jake Perkins who was 100% accurate when he predicted the type of person who would buy our flat. We then dealt with sales manager Stuart Shiers who is a nice guy and very calm (which is more than I was!). Hope they don't mind me saying this, but they seem a little bit older than some other estate agent...
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Comment on agent fees
We got a good rate compared to what we had been quoted by other agents.
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Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
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Overall, good customer service. Both were very responsive and helpful in getting the lease signed, and getting things organized for the move, as well as corresponding with the current tenants....
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Jul 25,2016
Minithumbup
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Jul 25,2016
0 people found
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Due to the fact that i'm overseas while settling this contract for the rent of the apartment, both agents are very helpful and patient with providing all the required information for the contract although sometimes it takes a longer time for us to reply. They really done us a great help in getting this apartment. Thankyou and keep up the good job!...
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Comment on agent fees
good
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Jul 12,2016
Minithumbup
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Jul 12,2016
0 people found
this helpful
Daniel was helpful, responsive and organized. He was quick to answer all the questions I had, and was very transparent during the bidding process. Best of all, he found me a great apartment! Highly recommended....
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Comment on agent fees
Fees are fees. These weren't excessive.
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
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The whole team of Hotblack Desiato were extremely helpful and organized and made the process of flat-hunting and finally securing the flat, extremely easy. I would definitely recommend this lettings agent to others!...
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Comment on agent fees
Agent fees are fine.
Was this helpful? Yes
May 16,2016
Minithumbup
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May 16,2016
0 people found
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Daniel was very helpful and always ready to anwser all of our questions and doubts. I would definetely recommend him and the office to another person....
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May 05,2016
Minithumbup
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May 05,2016
0 people found
this helpful
I was looking to rent a larger flat in North London and came across Hotblack Desiato via the OnTheMarket platform. After a first viewing that did not work out for me, Daniel and Stephen kept me well informed about available properties, and I quickly found a place that fit my requirements. Daniel then handled the entire process that followed most professionally, gave excellent advice and was always available and showed a keen interest to deal with my requests as a tenant. This was best experience...
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Comment on agent fees
fair/appropriate
Was this helpful? Yes
May 05,2016
Minithumbup
By:
May 05,2016
0 people found
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We used Hotblack to let out our flat and were very happy with their service. When the time came to sell we approached a number of agents, but decided to go with Hotblack on the basis of competitive fees and past experience of service. We were glad that we did, the sale went through within the time period we were hoping for and we always felt that Stuart was acting in our interests and working to achieve the best outcome for us....
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Comment on agent fees
Fees were more competitive than other agents we approached.
Was this helpful? Yes
Apr 27,2016
Minithumbup
By:
Apr 27,2016
0 people found
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My wife and I had a very relaxed approach to finding a bigger flat for our family since we weren't in a hurry to move. That gave us the opportunity to be picky and Daniel was very patient with us and our demands. Our demands list was quite comprehensive and Daniel always offered properties that ticked most, if not all boxes. Had we been in a hurry, we could've picked almost any of them. Thank you for your help!...
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Mar 23,2016
Minithumbup
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Mar 23,2016
0 people found
this helpful
We used a number of agents in the Islington area during the search and purchase process and these guys stood out head and shoulders above the rest. A combination of clearly knowing their stuff, local knowledge, common sense, skilful negotiating, good industry connections and diligent and good humoured communication throughout. All very impressive especially in an industry not always noted for such things. Recommended....
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Areas covered
  • N1
  • EC1
  • N7
  • WC1
  • E8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 89% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £400,000
  • Max: £855,500

Letting
  • Min: £0
  • Max: £0

NAEA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 0 51 5 7 0 2 0 3 0
Stuart Shiers Stuart Shiers
Director
12 reviews

About Stuart No description set View full profile
Stephen Sanders Stephen Sanders
Lettings Manager
34 reviews

About Stephen No description set View full profile
Daniel Fairbain Daniel Fairbain
Lettings Negotiator
42 reviews

About Daniel No description set View full profile
Jessica Pinnick Jessica Pinnick
Lettings Negotiator
14 reviews

About Jessica No description set View full profile
James Blissett James Blissett
Director
0 reviews

About James No description set View full profile
Mark Azzopardi Mark Azzopardi
Sales Negotiator
0 reviews

About Mark No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

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