• Stuart Shiers
    Stuart Shiers
  • Stephen Sanders
    Stephen Sanders
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • James Blissett
    James Blissett
  • claim your profile
    Benjamin Pariente
  • claim your profile
    Samantha Johnson
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato

314 Upper Street Islington, London
Greater London
N1 2XQ

02072260160
Nov 17,2017
Minithumbup
Stuart Shiers
By: 'CMP'
Nov 17,2017
0 people found
this helpful
Stuart and Mark (before he went to the Highbury branch) were lovely to deal with. They were always calm, and helpful and efficient in their responses. I really get the impression that the staff at Hotblack are less pushy and more realistic (in all aspects of the sale) than some other agents which is why I would highly recommend them. I think the valuation was a little bit out but this seemed to be commensurate with other properties at the start of the year as the market dropped a little....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 13,2017
Minithumbup
By: 'AC'
Nov 13,2017
0 people found
this helpful
My experience of Hotblack Desiato is as a buyer. I was very impressed with the agents' (Mark in particular who I mainly dealt with) efficiency, speed of response, open honest advice, and fair handedness in dealing with me. I felt as though the agents did everything they could to facilitate agreement between me and the seller, and I was kept updated at all times. I would recommend these agents....
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Comment on agent fees
N/A
Was this helpful? Yes
Nov 05,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'Pauletta'
Nov 05,2017
0 people found
this helpful
For Stephen: He is very responsive in dealing with our apartment letting paperwork. Would be great to communicate more clearly the deadlines in submitting/ confirming details to avoid any un-necessary mistakes. For Jessica: She is very friendly and kind in arranging two times viewings....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 03,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Happy Landlady'
Nov 03,2017
0 people found
this helpful
Hotblack were extremely professional and helpful throughout the whole process of re-letting our property. They helped to arrange services to prepare the property for the next tenancy, as we are based outside London. We would definitely recommend Hotblack as letting agents, they go above and beyond....
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Comment on agent fees
Very Reasonable and Excellent Service
Was this helpful? Yes
Nov 02,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Ashwin'
Nov 02,2017
0 people found
this helpful
Hotblack Desiato have been fully managing our property for the past year and although we've only communicated with Stephen & Daniel through e-mail, they have been helpful, responsive and polite throughout. Also, their charges are quite reasonable and thus far, we've had no significant issues with their service. We would not hesitate Hotblack Desiato to any one looking for an estate agent in the Islington area....
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Comment on agent fees
Competitive charges
Was this helpful? Yes
Nov 01,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'Casey'
Nov 01,2017
0 people found
this helpful
Fantastic customer service- was extremely happy with how my experience was handled. The agent was very helpful and gave a lot of advice. Overall, I was very pleased....
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Nov 01,2017
Minithumbup
Stephen Sanders
By: 'SA'
Nov 01,2017
0 people found
this helpful
Efficient, reliable and committed to pleasing his client. Honestly wouldn't use any body else and would recommend to any landlord looking for a agent....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 01,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Ada'
Nov 01,2017
0 people found
this helpful
The process was a bit slow at the beginning and we had several issues to deal with but Daniel proved to be very hardworking and dedicated....
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Comment on agent fees
Fees are average.
Was this helpful? Yes
Oct 31,2017
Minithumbup
Samantha Johnson
By: 'Felipe'
Oct 31,2017
0 people found
this helpful
Staff members were very kind. They wew very helpful in order to answer every question. Also they try to solve the problems as soon as possible....
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Comment on agent fees
OK
Was this helpful? Yes
Oct 31,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'AT'
Oct 31,2017
0 people found
this helpful
Quick to arrange a viewing of the property, efficient service and Stephen and Daniel were both always available to answer any queries....
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Comment on agent fees
Very good. Pleasantly surprised that it was low.
Was this helpful? Yes
Oct 31,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'Al Hogan'
Oct 31,2017
0 people found
this helpful
Both Stephen and Jessica have been very efficient and organised and answered any queries quickly. They found tenants for our rental property pretty fast...
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Was this helpful? Yes
Oct 31,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'davidspeat.'
Oct 31,2017
0 people found
this helpful
Very helpful and flexible. Always ready to sort out any problems and discuss any concerns. Plus the got excellent tenants each time I used them very quickly....
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Comment on agent fees
Fees are competitive.
Was this helpful? Yes
Oct 31,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'Alicia'
Oct 31,2017
0 people found
this helpful
Jess and Stephen were extremely professional and responded to all of my queries in a very timely fashion. I would recommend Hotblack to any of my friends considering letting a flat in London....
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Was this helpful? Yes
Oct 31,2017
Minithumbup
Stephen Sanders
By: 'C Wood'
Oct 31,2017
0 people found
this helpful
Mr Sanders is charismatic and courteous in his approach and I would be delighted to work with him and his team again. I rate his excellent service highly and have no doubt he will continue to add value to Hotblack Desiato....
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Comment on agent fees
Appropriately balanced and fair. Competitive against other agents. Agent exudes confidence in their ability and this is shown in their overall performance.
Was this helpful? Yes
Oct 30,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Suzy'
Oct 30,2017
0 people found
this helpful
I really have nothing bad to say about these guys, everything was amazing. Especially the communication, they replied to emails very quickly, even during the evenings (10-11pm) they emailed back within 10min. Made the process very quick and easy for us....
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Was this helpful? Yes
Oct 30,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Andrea - Riverside Close'
Oct 30,2017
0 people found
this helpful
As a first time Landlord, Stephen was the only agent I contacted on Upper Street that made me feel my flat was significant and just a important as the more 'fruitful' instructions for his company. His patience, advice and calm way made it easy for me to give my flat to Hotblack. within 3 weeks I had a lovely tenant move in who has proved a quality tenant....
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Comment on agent fees
Slightly lower than the other N1 agents, so very fair and reasonable.
Was this helpful? Yes
Oct 30,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'TS1'
Oct 30,2017
0 people found
this helpful
This property has been let through Hotblacks for over ten years, and yet again they have secured high quality tenants remarkably quickly and without fuss....
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Comment on agent fees
Hotblack fees are fair, and reduce for longer term lettings.
Was this helpful? Yes
Oct 30,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'Luxury Hub'
Oct 30,2017
0 people found
this helpful
Excellent experience! Really enjoyed working with Stephen and Jessica. They are both professional, personable and very helpful. We look forward to working with them on future corporate let's....
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Was this helpful? Yes
Oct 30,2017
Minithumbup
Daniel Fairbain
By: 'The Lloyd Baker Estate'
Oct 30,2017
0 people found
this helpful
Superb service as usual and efficient admin from the rest of the office. Thanks once again another effortless letting at a great rental....
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Comment on agent fees
Good value
Was this helpful? Yes
Oct 27,2017
Minithumbup
Daniel Fairbain
By: 'Mario'
Oct 27,2017
0 people found
this helpful
We found the service provided very kind and effective. All the process was fast, smooth and transparent. Worth to be reccomended....
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Comment on agent fees
Daniel was very kind and always available for any request, also when not due. He helped a lot
Was this helpful? Yes
Oct 24,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'Conor Hurley'
Oct 24,2017
0 people found
this helpful
I have dealt with Stephen many times. He is very responsive and also pro active. I would recommend him highly. Jessica was also very helpful and responsive....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
Oct 23,2017
Minithumbup
Stephen Sanders
By: 'Gill and Dom'
Oct 23,2017
0 people found
this helpful
Stephen is just brilliant. He always helpful, reassuring and patient. Most importantly he gives all the information we need, and solves problems really well. We are very grateful and very happy to have him as our agent. And he's very nice!...
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Comment on agent fees
Fine
Was this helpful? Yes
Oct 21,2017
Minithumbup
Jessica Pinnick
Daniel Fairbain
By: 'Amy'
Oct 21,2017
0 people found
this helpful
The process was quick and Jessica helped us move things a long as quickly as possible. Job well done, thank you....
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Was this helpful? Yes
Oct 18,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Tony'
Oct 18,2017
0 people found
this helpful
As usual an excellent service with no void period and good tenants we cannot ask for more. Polite and helpfull...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 18,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'Mrs N Markland'
Oct 18,2017
0 people found
this helpful
We've been using Hotblack Desiato for years and are consistently happy with our experiences. The last time was no different. Great communication and involvement from Stephen and Jessica. Will be using them again next time....
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Shannon'
Oct 17,2017
0 people found
this helpful
Dan and Stephen were so helpful in our search for a home. Both worked well as a team, they were understanding, accommodating and most importantly actively listened to our needs. Nothing was a problem and both were very friendly....
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Joanna'
Oct 17,2017
0 people found
this helpful
We are really happy with Hotblack Desiato's service! They were always keen to reply to our questions and they had everything sorted out weeks before we move. Would definitely recommend them!...
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Kwin22'
Oct 17,2017
0 people found
this helpful
Upon entering 314 Upper Street I was welcomed with friendly smiles. It was great, I felt like I was having family find me a place to live. Daniel was the best! Professional, responsive, and made sure that we got exactly what we needed when we needed it. Stephen was also amazing to work with. I'm so glad we found a place, and even happier that it was a smooth process thanks to the hard work of Daniel and Stephen....
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Was this helpful? Yes
Oct 17,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Tom K'
Oct 17,2017
0 people found
this helpful
A professional and speedy service did exactly what it says on the tin have used Hotblack before and will use them again....
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Comment on agent fees
They seems to be the going rate
Was this helpful? Yes
Oct 08,2017
Minithumbup
Stephen Sanders
By: 'James N1'
Oct 08,2017
0 people found
this helpful
Overall we are happy, Stephen is always very responsive to our emails when we need to escalate something. I would say they are reactive rather than proactive in managing our property, but it's sufficient...
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Comment on agent fees
They are in line with the market
Was this helpful? Yes
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£400,000
  • Max: Β£2,550,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA ARLA NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
44 0 89 5 13 0 11 0 5 0
Stuart Shiers Stuart Shiers
Director
21 reviews

About Stuart Originally from Manchester, I came to London in 1985 and cut my teeth on the London market on Upper Street in Islington. I joined Hotblack Desiato in 1987 and became a Director in the early 1990’s. View full profile
Stephen Sanders Stephen Sanders
Lettings Manager
84 reviews

About Stephen Islington born and bred, I have worked for Hotblack Desiato since 2008. I have a very sporting background in that I used to play for Leyton Orient and Arsenal and for three years was a professional te View full profile
Daniel Fairbain Daniel Fairbain
Lettings Negotiator
77 reviews

About Daniel I was born and raised in North London and I have been working in residential lettings since 2012. I find working with property and people on a daily basis very exciting and captivating. I was fortuna View full profile
Jessica Pinnick Jessica Pinnick
Lettings Negotiator
37 reviews

About Jessica I have lived in North London all my life, and am the youngest of 4 siblings. Having previously worked in the Camden Branch, I took a break and moved into the busy and wonderful world that is Islington View full profile
James Blissett James Blissett
Director
0 reviews

About James No description set View full profile
Benjamin Pariente Benjamin Pariente
Sales Negotiator
0 reviews

About Benjamin Originally from just outside Newcastle, I moved abroad in 2003 until my early 20’s and I’ve enjoyed calling London home ever since. A couple of years after moving to London, I decided to venture View full profile
Samantha Johnson Samantha Johnson
Property Manager
2 reviews

About Samantha Hi there, I joined Hotblack Desiato’s property management team a year ago and I received a warm and friendly welcome from everybody. Originally from up north I have lived in London for almost 20 y View full profile

Job vacancies

Please see a list of jobs available

Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

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