Islington, London, N1
4.8/5, 313 reviews
98% recommended
88% sales valuation accuracy
94% sales fee satisfaction
95% lettings valuation accuracy
97% lettings fee satisfaction
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property ... show more Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Opening Hours
Address

Hotblack Desiato
314 Upper Street
Islington,London
Greater London
N1 2XQ
02072260160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 94% £123,000 £9,995,000
Lettings 95% 97% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
93 1 159 6 25 0 17 0 12 0
Areas covered
  • EC1V
  • N1
  • N16
  • N5
  • N8
  • NW1
  • NW5
  • N7
  • NW6
  • WC1X
  • NW8
  • EC1
  • E8
  • N16
  • N4
  • E1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA NALS TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

Images & Videos

“Going over and beyond in helping to find a place...”

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Aug 19,2019
Minithumbup
Ripon
By: 'Jessie Yang'
Aug 19,2019
0 people found
this helpful
We were able to find our flat with Ripon Danis who is very different from the other real estate agents we met. Knowing I wouldn’t be able to take cars, he was willing to walk with me across different areas in London to see ...
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“An exceptional firm of Estate Agents...”

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Aug 03,2019
Minithumbup
Stuart
By: 'Annie Sherman'
Aug 03,2019
0 people found
this helpful
I have just assisted my son and daughter in selling their flat in Islington and have been so impressed with Hotblack Desiato in particular Stuart Shiers. From the onset Stuart has been extremely professional, vey knowledgeable on comparable prices in terms of valuation and throughout ...
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Was this helpful? Yes
By: Stuart Shiers
Aug 05, 2019
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Thank you Annie, for your 5 star review and high praise!! We always aim to go that extra mile and feedback like that means a lot! ...

“Most helpful agent ever!...”

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Aug 02,2019
Minithumbup
Ripon
By: 'Georgina Thompson'
Aug 02,2019
0 people found
this helpful
Ripon Danis at Hotblack was the most helpful and attentive agent I have experienced to date in the UK. Ripon went over and above to understand me, what I was looking for in a flat and actually gave proper consideration to which flats may suit ...
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“I can't speak highly enough of Stuart. He was......”

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Jul 14,2019
Minithumbup
Stuart
By: 'Sebastian Davies'
Jul 14,2019
0 people found
this helpful
I can't speak highly enough of Stuart. He was instrumental in the successful purchase of our new house, in all likelihood if a different, less proactive and present agent had been involved, the purchase of the house would have fallen through. The house purchase was ...
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Was this helpful? Yes
By: Stuart Shiers
Jul 17, 2019
View all comments (1)
Thanks for your glowing review, Seb. Your purchase was certainly challenging but your desire for the house overcame all the obstacles that might have caused others to falter. I am sure you will do an amazing job modernising and we all wish you both every happiness in your new home. ...

“Seamless Rental Process.We worked with Ripo......”

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Jul 01,2019
Minithumbup
Ripon
By: 'Camila Chateau'
Jul 01,2019
0 people found
this helpful
Seamless Rental Process. We worked with Ripon to find our flat and it was a seamless process throughout. He was very responsive and helped us through getting our paperwork together and finalizing the tenancy. He was always available to help and answered our questions very ...
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“Amazing agency, Ripon was an amazing agent!...”

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Jun 20,2019
Minithumbup
Ripon
By: 'Kristine Baekgaard'
Jun 20,2019
0 people found
this helpful
Such a good letting experience after having many bad experiences in London. Ripon was so helpful throughout the process, was always quick to answer any questions we had, and ready with all the information we needed. We experienced some issues on our side during the ...
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“Good job letting my flat...”

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Jun 17,2019
Minithumbup
Jessica
Ripon
By: 'CKN'
Jun 17,2019
0 people found
this helpful
Jess and Ripon did an excellent job letting my Islington flat. They were proactive on getting it up on the internet within a day or two and achieved a good price for the let....
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Comment on agent fees
About average for this sort of agent and negotiable.
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“excellent service Ripon helped me secure my flat in very short period of time 5*!...”

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Jun 11,2019
Minithumbup
Ripon
By: 'Katherine'
Jun 11,2019
0 people found
this helpful
I've had a great experience with the Hot black desiato team in Islington, Ripon was lovely showed me the perfect flat and got everything going so promptly very professional and the best part they are always just a phone call away....
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“Excellent service...”

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May 28,2019
Minithumbup
Stuart
By: 'Tony'
May 28,2019
0 people found
this helpful
We worked with Hotblack Desiato to sell our flat in Islington and secured a quick sale at our desired asking price. They were friendly, responsive, professional, had a good understanding of our local market and managed our expectations well rather than trying to hook us ...
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Was this helpful? Yes
By: Stuart Shiers
May 28, 2019
View all comments (1)
Hi Tony Many thanks for taking the time to write a review. I am delighted the sale went smoothly and the timing worked out well for you. Very best of luck with your new home, when you eventually move in, and with the new addition to your family!! ...

“Thank you Stuart...”

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Apr 28,2019
Minithumbup
Stuart
By: 'Lanny'
Apr 28,2019
0 people found
this helpful
Thank you, for turning what would usually be a stressful experience, into a smooth transaction. I recently decided to move my elderly Father closer to me. I viewed a small property to purchase and within 11 weeks of making an offer, I was holding the keys ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Stuart Shiers
Apr 29, 2019
View all comments (1)
'Lanny' Thanks you for your comments and generous praise. It means a lot. I hope your Dad settles in well into his lovely new flat! ...

“Excellent service throughout...”

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Mar 27,2019
Minithumbup
Stuart
By: 'Marny Grant'
Mar 27,2019
0 people found
this helpful
We interviewed four prospective agents to sell my Mother's home. The time Stuart initially spent carefully guiding us through the process was upheld right through to the end. Along with great patience, Stuart was always available to explain situations in detail and in person if ...
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Comment on agent fees
Very fair. As I wanted to go with Stuart, he matched the best quote we received from a competitor. Everything was as informed with no hidden surprises.
Was this helpful? Yes
By: Many Grant
Mar 27, 2019
View all comments (2)
Thank you. It was likewise great to have you deal with our sale for us. ...

“Pleasant experience...”

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Feb 07,2019
Minithumbup
Jessica
By: 'Michael M.'
Feb 07,2019
0 people found
this helpful
I have been a tenant with Hotblackdesiato for 8 months now and have found the experience to be quite smooth and pain-free. When our laundry machine leaked during the first week of our tenancy, help was called immediately and the situation was remedied in a timely ...
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“Jess is Wonderful...”

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Feb 07,2019
Minithumbup
Jessica
By: 'Australian Renter'
Feb 07,2019
0 people found
this helpful
Jess was an absolute legend in leasing the apartment. She was so easy to communicate with, was flexible, understanding and was clear with everything. Hugely helpful and responsive too....
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“Great Service...”

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Feb 07,2019
Minithumbup
By: 'Richard'
Feb 07,2019
0 people found
this helpful
I have been using Hotblack Desiato for over 15 years to rent out three flats in London. They have always found me a good tenant and mostly in a short space of time. The communication is very good Stephen is fantastic and I would have no ...
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Comment on agent fees
I find the agents fees very competitive.
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“Great service...”

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Feb 07,2019
Minithumbup
Jessica
By: 'Landlord X'
Feb 07,2019
0 people found
this helpful
Excellent service for marketing and finding tenants, and the responsiveness of the agents to tenant and landlord queries alike is very good....
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Comment on agent fees
No comment.
Was this helpful? Yes

“Proactive...”

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Feb 07,2019
Minithumbup
Jessica
By: 'A Canonbury landlord'
Feb 07,2019
0 people found
this helpful
Recently re-let my flat. The Hotblack team were really proactive and persistent advising on right rental level which eventually led to finding new tenants in a subdued market....
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Comment on agent fees
Having been a Hotblack customer for a long time, I have been afforded preferential rates which serves as a good retention factor.
Was this helpful? Yes

“Fantastic...”

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Feb 07,2019
Minithumbup
Jessica
By: 'Levi'
Feb 07,2019
0 people found
this helpful
Jessica and Stephen have both helped throughout the letting process and made it stress and hassle free for us. 10/10 for service and delivery....
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Comment on agent fees
The agency fees are fair and honest. No hidden costs.
Was this helpful? Yes

“very good...”

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Feb 07,2019
Minithumbup
Stuart
By: 'Graham F'
Feb 07,2019
0 people found
this helpful
Very good service , had house let and tenants moved in with in 2 weeks. Could also had sold it as they got a offer at the asking price....
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Comment on agent fees
good
Was this helpful? Yes

“Barnsbury Terrace...”

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Feb 07,2019
Minithumbup
Jessica
By: 'xxx'
Feb 07,2019
0 people found
this helpful
Professional as ever - very fast to find tenant. Some gaps in communication the only thing to highlight (over Christmas) Would 100% recommend...
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“Professional Company...”

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Feb 06,2019
Minithumbup
Jessica
By: 'MBI'
Feb 06,2019
0 people found
this helpful
Found new tenants quickly for the flat and made all the necessary arrangements for the Landlord Gas Safety certificate plus took delivery of the table top freezer and delivered it to the flat going the extra mile for us! Great service....
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Comment on agent fees
Fair price
Was this helpful? Yes

“Efficient service for overseas landlords...”

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Jan 22,2019
Minithumbup
Stuart
By: 'RP Islington'
Jan 22,2019
0 people found
this helpful
As a long time non-resident I was expertly advised and guided through the negotiations in what, I soon became aware, was a much changed world of UK property sales. Stuart worked closely with the property's letting agents facilitating viewings and managing minor works at the ...
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Comment on agent fees
Very reasonable fees considering the state of the market and thus work required by the agent.
Was this helpful? Yes
By: Stuart Shiers
Jan 22, 2019
View all comments (1)
Thank you RP for your review and recommendation, which is greatly appreciated. ...

“New tenant...”

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Jan 01,2019
Minithumbup
Jessica
By: 'Liz'
Jan 01,2019
0 people found
this helpful
I have a lease with Hotblack Desiatio that is due to commence in mid January. My experience with Hotblack Desiato to date has been attending property viewings and liaising to settle a tenancy agreement. During this time I have found Jessica and Stephen to be ...
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“Very good service, always willing to help...”

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Dec 20,2018
Minithumbup
Jessica
By: 'María PdAS'
Dec 20,2018
0 people found
this helpful
I am very happy with the service received. Both Stephan and Jessica were helpful and available at all times, willing to fulfill all our requests....
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“Great customer service and consummate professionalism...”

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Dec 19,2018
Minithumbup
Jessica
By: 'Phil Gartland'
Dec 19,2018
0 people found
this helpful
The process of re-leasing my flat was seamless professional and at a rental level beyond my expectation. I have used Hotblack for 15 years now and never been let down....
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Comment on agent fees
Fair
Was this helpful? Yes

“Very polite able manager.Good communication.Follow the problems and give feed back....”

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Dec 10,2018
Minithumbup
By: 'Vasant Manudhane.'
Dec 10,2018
0 people found
this helpful
Capable manager we are glad he managing our properties. Always helpful when we visited the properties on Saturday. He has got good communication skills....
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Comment on agent fees
Reduce your managing fees if you are managing more than one properties. Take managing fees monthly instead of in one go yearly.
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“Accomodating and professional...”

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Dec 06,2018
Minithumbup
Jessica
By: 'Clementine & Romain'
Dec 06,2018
0 people found
this helpful
My partner and I were in France and Hotblack made it easy to go through the paperwork remotely, which we greatly appreciated. Jessica and Stephen are pleasant and professional, and replied quickly to any enquiries we had. We would gladly recommend them!...
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“Very helpful agents...”

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Dec 05,2018
Minithumbup
Jessica
By: 'Marta and Andrea'
Dec 05,2018
0 people found
this helpful
The agents were really friendly and happy to help. They were really responsive, also on Saturdays, and were really good in negotiating with the landlord....
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“Always coming back...”

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Dec 04,2018
Minithumbup
Jessica
By: 'The Property Directory'
Dec 04,2018
0 people found
this helpful
We have been working with Stephen and Jessica for a year and very impressed with the level of Attention Professionalism Customer Care Communication.. Always at the highest level and they have gained our trust which is not often a simple thing in the industry...
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Comment on agent fees
No problem
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“excellent...”

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Dec 04,2018
Minithumbup
Jessica
By: 'Nicolas'
Dec 04,2018
0 people found
this helpful
great service. Always available and helpful for whatever concern we might have had during the process. I strongly recommend this branch...
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Comment on agent fees
good
Was this helpful? Yes

“Professional Service...”

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Dec 03,2018
Minithumbup
Jessica
By: 'Kurt van der Linde'
Dec 03,2018
0 people found
this helpful
We received a fast and efficient service during a recent negotiation of a rental property in Clerkenwell - I would recommend this branch of Hotblack....
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Staff picture Jessica
(106)
Staff picture Stuart
(42)
Staff picture Ripon
(25)
Staff picture Samantha
(4)
Staff picture James
(0)

Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Fees & Payments (as permitted under the Tenant Fees Act 2019)
Holding Deposit - One week’s rent
Security Deposit - 5 weeks rent to £50,000pa or 6 weeks if higher
Change of Tenant/sharer - £50 inc VAT or reasonable costs if higher
Failure to return keys plus cost of changing locks - Full replacement costs
Early Termination - Re-marketing costs (See below)
Variation of Contract - £50 inc VAT (see below)

Last updated on 31/05/2019, 3:23 PM by Jessica Pinnick - Lettings Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 9:41 AM 01/09/2017 by Stuart Shiers

Awards won by Hotblack Desiato, London N1 2XQ


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Hotblack Desiato

Branch - Islington, London, N1