• Stuart Shiers
    Stuart Shiers
  • Stephen Sanders
    Stephen Sanders
  • Daniel Fairbain
    Daniel Fairbain
  • Jessica Pinnick
    Jessica Pinnick
  • James Blissett
    James Blissett
  • Mark Azzopardi
    Mark Azzopardi
  • claim your profile
    Nisha
  • claim your profile
    Samantha
Hotblack Desiato opened on Upper Street in 1979 and now have 3 offices in North London (Islington, Highbury, and Camden Town). We remain an independent, friendly and professional estate agent offering a refreshing approach to selling and letting residential property. Along with Sales and Lettings we also have New Homes and Property Management divisions. Please contact us and we will do our best to help you with whatever property query you may have.
Hotblack Desiato

314 Upper Street Islington, London
Greater London
N1 2XQ

02072260160
Jul 20,2017
Minithumbup
Stuart Shiers
Mark Azzopardi
By: 'Richmond'
Jul 20,2017
0 people found
this helpful
We've just bought our new house through Hotblack and the experience has surpassed any we've had with the other estate agents in Islington. Stuart and Mark, were both extremely straightforward to deal with in what was quite a tricky purchase. Stuart's level-headed advice throughout meant that we came to a deal we and the seller are both extremely happy with. The best Islington estate agent by far....
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Comment on agent fees
n/a
Was this helpful? Yes
Jun 16,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'James'
Jun 16,2017
0 people found
this helpful
Daniel was professional, friendly and diligent at all stages. He went beyond the call of duty to ensure I could move into my flat as soon as possible, despite difficulties. When Daniel wasn't available, Stephen stepped in and was equally helpful in sorting things out!...
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Comment on agent fees
The fees seem to be about average for this kind of agency
Was this helpful? Yes
Jun 13,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Chloe'
Jun 13,2017
0 people found
this helpful
Stephen helped us secure tenants for my flat. Regular updates and good communication throughout the whole process, which wasn't as easy as we'd hoped due to changes in the current market...
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Comment on agent fees
The agents fees are competitive
Was this helpful? Yes
Jun 10,2017
Minithumbup
Stuart Shiers
By: 'CB'
Jun 10,2017
0 people found
this helpful
Bought a property through Hotblack - very smooth process. Stuart helped tremendously with liaising between buyer and seller. Would definitely recommend to others....
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Was this helpful? Yes
Jun 09,2017
Minithumbup
Jessica Pinnick
Stephen Sanders
By: 'CT'
Jun 09,2017
0 people found
this helpful
I have been using Hotblacks to let a flat for me for over a decade. they are very professional, responsive and accommodating to my needs, going beyond what is strictly necessary to fulfill their role. I have occasionally investigated other possible agents, but always stay with Hotblack....
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Comment on agent fees
Good.
Was this helpful? Yes
Jun 08,2017
Minithumbup
Stephen Sanders
Jessica Pinnick
By: 'alan'
Jun 08,2017
0 people found
this helpful
They are good to work with and take the hassle out of the renting my property, would recommend this company....
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Comment on agent fees
moderate
Was this helpful? Yes
Jun 08,2017
Minithumbup
Jessica Pinnick
By: 'Weneverfoundthatcatthough'
Jun 08,2017
0 people found
this helpful
I was being relocated from Manchester to London by my employers, and they had arranged for me to be shown around a couple of flats by Jess. Jess was very knowledgeable about both the area and the flat itself and could answer all of my questions (in the past I have found too many other agents cannot answer any questions at the time and need to refer back to office) and in general was not at all pushy or "salesy". Above all, she was friendly and really easy to get along with. Once ...
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Comment on agent fees
N/A - these were negotiated direct by my employer
Was this helpful? Yes
Jun 07,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Judith M'
Jun 07,2017
0 people found
this helpful
We found Hotblack Desiato very good. Daniel responded to emails quickly and was genuinely invested in helping us choose the right area for us as we are new to the city. We also briefly dealt with Stephen in the Islington office who was equally as obliging and professional....
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Comment on agent fees
We found the fees fair considering how professional the service was. We were driven to viewings and every appointment was clearly organised and Daniel or the driver was very punctual. When we secured our apartment Hotblack ensured it was professionally cleaned to a pristine standard. Signing of documents etc was also effortless when dealing with them and as mentioned everything was dealt with swiftly and efficiently
Was this helpful? Yes
Jun 07,2017
Minithumbup
Jessica Pinnick
Samantha
By: 'Julia'
Jun 07,2017
0 people found
this helpful
Having dealt with agents in Sydney, Hong Kong, New York City and now London, Jess has been a pleasure to deal with. Highly responsive and easygoing. We've dealt with mainly Jess but both she and Sam have been great throughout the process of signing the lease. Thank you! Overall the experience of Hotblack Desiato generally has also been positive. Think the web presence and marketing is strong; we were right on your website after viewing this current apartment. Side note: Had an interesting time ...
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Was this helpful? Yes
By: Jessica
Jun 07, 2017
View all comments (1)
Thank you for filling out the review page, it really helps future tenants and landlords get an idea of how we work and who we are! I just wanted to follow up on the two improvement points you made in your review. On your first point, in which you mention the other offer that was received on the property after you had already made your initial offer; I want to clearly confirm that this is indeed the truth. I can understand your concern in thinking that agents use this β€˜technique’ to try and g ...
Jun 06,2017
Minithumbup
Stuart Shiers
Mark Azzopardi
By: 'jimbowen87'
Jun 06,2017
0 people found
this helpful
Stuart and Mark were incredibly helpful during the sale of my flat. I was very happy with the price received and the service all the way through. The reason I hired them in the first place was because I also enjoyed dealing with them as a buyer. I would recommend them strongly....
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Comment on agent fees
good- competitive
Was this helpful? Yes
May 29,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Frank N'
May 29,2017
0 people found
this helpful
Worked with Daniel on renting a flat in Hoxton. We had a few unresolved issues from the landlord before we moved in but Daniel with the help of Stephen got everything sorted for us in the end and kept in contact throughout the process. I would have no hesitation to recommend the services of this team....
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Was this helpful? Yes
May 28,2017
Minithumbup
Mark Azzopardi
By: 'Race Colyer'
May 28,2017
0 people found
this helpful
Just a great experience from beginning to end. Always in touch , knowledgable and nothing was too much trouble. I highly recommend, thank you !...
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Was this helpful? Yes
May 26,2017
Minithumbup
Stuart Shiers
By: 'Happy seller'
May 26,2017
0 people found
this helpful
I would recommend Hotblack Desiato. Their service is prompt, friendly and informative and never pushy. It was a pleasure dealing with them over the last few months. I am relieved the sale has completed and was very happy with the service I received....
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Comment on agent fees
They are standard for the industry.
Was this helpful? Yes
May 25,2017
Minithumbup
Daniel Fairbain
By: 'R Bridgen'
May 25,2017
0 people found
this helpful
As a first time landlord, I found Daniel to be a helpful guide through the lettings process. He was thorough and efficient and kept me informed of the key developments without swamping me with emails and calls....
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Was this helpful? Yes
May 16,2017
Minithumbup
By: 'Anon'
May 16,2017
0 people found
this helpful
Difficult deciding which agency to manage our flat, given how many there are in the area. We asked Hotblacks and 2 others to take a look, and Hotblacks pipped the others to the post based on price and general feeling of confidence we got from them. They are clearly very knowledgable of the area itself and rental values. They also found us a tenant really quickly - we had 3 offers within 3 days of the flat going online. Our tenant moved in earlier this month, and all going well so far! Only slig...
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Comment on agent fees
Good, discount given as we bought flat through them
Was this helpful? Yes
May 16,2017
Minithumbup
Mark Azzopardi
By: 'Yvonne Card'
May 16,2017
0 people found
this helpful
My daughter and I were delighted with the service given by Mark, he was extremely knowledgeable about the property we wished to purchase and very informative about the housing market in the local area....
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Was this helpful? Yes
May 15,2017
Minithumbup
Stuart Shiers
By: 'Stuart & Margaret Evans'
May 15,2017
0 people found
this helpful
It took us nearly two years to find our next residence in Canonbury. During this period, Hotblack & Desiato sent us property notifications that focused on our requirements. They did not employ the scattergun approach used by so many other agents. When we decided to make an offer on an apartment that Stuart Shiers showed us, then Stuart was entirely helpful in a truly professional way. He organised for us to have access with architects and builders on several occasions and assisted in our neg...
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Comment on agent fees
N/A
Was this helpful? Yes
May 12,2017
Minithumbup
Mark Azzopardi
By: 'Emma P'
May 12,2017
0 people found
this helpful
Mark was absolutely brilliant. He couldn't have been more helpful. I could only view the property at awkward times, but he got up at the crack of dawn and stayed late on Fridays to let me in, and kept me well informed throughout the entire process. I will definitely get in touch if I think of selling up in future....
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Was this helpful? Yes
May 08,2017
Minithumbup
Daniel Fairbain
By: 'Brad'
May 08,2017
0 people found
this helpful
Daniel and the guys at Hotblack make what can be a difficult process easy. We would recommend Hotblack Desiato and Daniel to other perspective renters....
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Comment on agent fees
Fee's are fair compared to other agencies.
Was this helpful? Yes
May 08,2017
Minithumbup
Nisha
Daniel Fairbain
By: 'NMH'
May 08,2017
0 people found
this helpful
It was a pleasure working with Daniel, he was courteous, straightforward, extremely responsive and even went out of his way to help when at the last minute certain tasks were not completed....
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Was this helpful? Yes
May 05,2017
Minithumbup
Mark Azzopardi
By: 'LK'
May 05,2017
0 people found
this helpful
As a first time buyer I was ill-prepared to deal with all the complexities of the process, Mark's help was crucial in the deal going through....
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Was this helpful? Yes
May 04,2017
Minithumbup
Daniel Fairbain
Stephen Sanders
By: 'Sophie Hay'
May 04,2017
0 people found
this helpful
From start to finish my dealings with Hotblack Desiato, in particular Daniel Fairbain but also Stephen Saunders, has been nothing but a pleasure. They worked very hard on behalf of me to secure the flat and they have been prompt, polite, efficient, patient and helpful in all their correspondence and meetings. They certainly made moving properties a lot less stressful and I highly recommend them....
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Comment on agent fees
The agents fees seemed very reasonable considering the hard work they put in.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Production Exchange'
Apr 28,2017
0 people found
this helpful
We were very pleased with the service we received from the members of the team at Hotblack. Maximum efficiency with minimum fuss....
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Comment on agent fees
OK
Was this helpful? Yes
Apr 19,2017
Minithumbup
Mark Azzopardi
By: 'Jane'
Apr 19,2017
0 people found
this helpful
Mark was always helpful and giving of his time when we were searching for a property. He was honest and straight forward unlike some estate agents who tell you what they think you want to hear. I would thoroughly recommend him and his colleagues at Hot Black....
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Comment on agent fees
N/A - Buying not selling.
Was this helpful? Yes
Apr 12,2017
Minithumbup
Stuart Shiers
Mark Azzopardi
By: 'Monica'
Apr 12,2017
0 people found
this helpful
Both Stuart Sheirs and Mark Azzopardi have been fantastic in dealing with the sale I entrusted them with. They are very attentive to detail and happy to help/assist clients in any possible way. I would highly recommend them. I read reviews about Hotblack Desiato before choosing an estate agent and I have been very pleased with my choice....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 10,2017
Minithumbup
Stuart Shiers
Stephen Sanders
By: 'sherlock'
Apr 10,2017
0 people found
this helpful
excellent and courteous. good with feed back and replying to emails....
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Comment on agent fees
honest !
Was this helpful? Yes
Apr 04,2017
Minithumbup
Jessica Pinnick
By: 'Gill'
Apr 04,2017
0 people found
this helpful
Jessica has always been incredibly helpful and thoughtful. She has ensured that we have not had to worry about problems arising with the tenants. She is really nice and easy to communicate with, a real pleasure to work with....
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 03,2017
Minithumbup
Stephen Sanders
Daniel Fairbain
By: 'Windsor Rd'
Apr 03,2017
0 people found
this helpful
Once we found our flat, the process was painless and quick. Daniel and Stephen were friendly, professional and attentive. My partner needed to talk through some queries as he is a freelancer, and they always answered their phones to deal with the matter directly. Fees are also very reasonable! We're very happy in our new home. Thanks guys!...
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Comment on agent fees
Fees are very reasonable compared to other agents.
Was this helpful? Yes
Apr 02,2017
Minithumbup
Daniel Fairbain
By: 'Dan and Jen'
Apr 02,2017
0 people found
this helpful
Daniel was communicative and let us know the progress of each step once we had found the flat that we liked. It all went very seamlessly. The flat was unfurnished but Daniel and the team helped us with obtaining a couch which was much appreciated! Thanks for all your help....
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Was this helpful? Yes
Mar 29,2017
Minithumbup
Stephen Sanders
By: 'Jim Buchanan'
Mar 29,2017
0 people found
this helpful
A good letting in the current market and very quickly and smoothly concluded. Commercial and helpful advice provided throughout the process....
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Comment on agent fees
Competitive
Was this helpful? Yes
Areas covered
  • N1
  • EC1
  • N7
  • WC1
  • E8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£400,000
  • Max: Β£855,500

Letting
  • Min: Β£0
  • Max: Β£0

NAEA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
28 0 67 5 10 0 10 0 3 0
Stuart Shiers Stuart Shiers
Director
19 reviews

About Stuart No description set View full profile
Stephen Sanders Stephen Sanders
Lettings Manager
52 reviews

About Stephen No description set View full profile
Daniel Fairbain Daniel Fairbain
Lettings Negotiator
56 reviews

About Daniel No description set View full profile
Jessica Pinnick Jessica Pinnick
Lettings Negotiator
22 reviews

About Jessica No description set View full profile
James Blissett James Blissett
Director
0 reviews

About James No description set View full profile
Mark Azzopardi Mark Azzopardi
Sales Negotiator
8 reviews

About Mark No description set View full profile
Nisha  - upload your photo Nisha
1 reviews

About Nisha No description set View full profile
Samantha  - upload your photo Samantha
1 reviews

About Samantha No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our fees.
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

Complaints Procedure

Please visit our website www.hotblack.co.uk or call our office on 020 7226 0160 for our complaints procedure
Last updated at 11:28 AM 07/12/2016 by Jessica Pinnick

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