• Staff picture
    Josh
  • Staff picture
    Jake
  • Staff picture
    Alasdair
  • Staff picture
    Hiten
  • Staff picture
    Mark
  • Staff picture
    George
  • Staff picture
    Tom
  • Staff picture
    Mari
We are one of three local branches in North London. Our other branches are in Islington and Camden so we can look after all your North London property needs. We are a contemporary yet traditional firm built on core values and expanded with innovative thinking. We are friendly, professional and efficient. We will do all we can to help you buy, sell or rent a property.
Hotblack Desiato

2 - 4 Highbury Park Highbury, London
Greater London
N5 2AB

020 7288 9696
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Properties for Sale
Properties to Rent

“Fantastic agents - can't speak highly enough of the service we received!...”

Dec 05,2018
Minithumbup
Alasdair
Hiten
By: 'Sarah Hunter'
Dec 05,2018
0 people found
this helpful
We are delighted to recommend Hotblacks. Throughout the process of selling our flat, Alasdair, Mark and Hiten were absolutely fantastic. They were professional, friendly, responsive and helpful at all times- and very straightforward. They all went out of their way to help us navigate through ...
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Comment on agent fees
Very reasonable especially for the quality of service we received
Was this helpful? Yes
By: Alasdair
Dec 05, 2018
View all comments (1)
Thanks Sarah! I'm delighted you've been able to move by Christmas and we are very touched by your kind words. Very best wishes for the festive season and beyond ...

“Remarkably straightforward & super helpful!...”

Dec 03,2018
Minithumbup
George
By: 'Melissa'
Dec 03,2018
0 people found
this helpful
Really grateful for George and his colleagues' help and support in finding a new home. Phoned on a Monday, had a late viewing on Tuesday evening, followed up and agreed terms by Wednesday, all paperwork was signed off by Friday. George was friendly and ...
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Was this helpful? Yes

“Helpful and Professional...”

Nov 30,2018
Minithumbup
By: 'Yashar'
Nov 30,2018
0 people found
this helpful
Mari is a very professional agent. She helped us with resolving all the issues we had in our first move. She's diligent in arranging and following up with all the fix requests I had....
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“Exceptional Letting Agency...”

Nov 30,2018
Minithumbup
George
By: 'Emma'
Nov 30,2018
0 people found
this helpful
We would recommend Hotblack Desiato to anyone looking to rent. Our lettings agent (George) was extremely well organised and knowledgable. He was efficient and well organised. He was able to get us moved into a property we wanted within 4 days of the viewing. There are ...
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Comment on agent fees
Very fair and slightly below average. Value for money.
Was this helpful? Yes

“Well looked after...”

Nov 22,2018
Minithumbup
By: 'Jen'
Nov 22,2018
0 people found
this helpful
Mari became the property manager for our rented flat a couple of months ago and she's been absolutely fantastic. She's always prompt to reply to our emails and quick to get things fixed for us. We feel really well looked after....
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“Great service!...”

Nov 13,2018
Minithumbup
Tom
By: 'Happy Renters!'
Nov 13,2018
0 people found
this helpful
Tom was very professional, prompt with communication and represented us well in our search for a rental property. We were shown a property that had not yet been listed and turned out to be perfect for us. Would recommend working with Tom!...
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Comment on agent fees
Fees comparable with other agents in London. Reference checking was a smooth process so worth the fee.
Was this helpful? Yes

“Great agent!...”

Nov 13,2018
Minithumbup
By: 'gabriel'
Nov 13,2018
0 people found
this helpful
I have been using Hotblack for more than a decade to manage a property for me as I live far away overseas. They have always provided good service for me. The managing agents in charge of my property change fairly regularly but Mari has been ...
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Comment on agent fees
Fees are competitive
Was this helpful? Yes

“Thank you Mari...”

Nov 08,2018
Minithumbup
By: 'Philippine'
Nov 08,2018
0 people found
this helpful
Thanks to Mari for her great help and understanding of our situation. So nice to be able to trust our agency when facing an issue....
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Was this helpful? Yes

“Immediate help...”

Nov 08,2018
Minithumbup
By: 'Zaky'
Nov 08,2018
0 people found
this helpful
Mari has been very helpful with issues in property maintenance. When I email her asking for help, she responds immediately and organizes the repair as soon as possible, usually even the same day. I really appreciate her help and responsiveness....
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Was this helpful? Yes

“Excellent Communication...”

Nov 07,2018
Minithumbup
By: 'Lauren Barrett'
Nov 07,2018
0 people found
this helpful
Mari is a real dream to deal with, very communicative and always polite in her responses. Deals with any issues quickly and efficiently....
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Was this helpful? Yes

“Management Review...”

Oct 31,2018
Minithumbup
By: 'R Bridgen'
Oct 31,2018
0 people found
this helpful
Mari has been very helpful in unpicking the details of some unexpected bills which I had not approved. She has diligently worked through the emails of a previous employee to provide me with the background to work undertaken....
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Comment on agent fees
I find this agent's fees to be reasonable for the service and surrounding marketplace.
Was this helpful? Yes

“Mari review...”

Oct 27,2018
Minithumbup
By: 'Aleksander'
Oct 27,2018
0 people found
this helpful
I worked with Mari during my checkout (I moved out of the UK) and it was a please to work with her. Quick, accurate responses and I got all of my security deposit back (minus the check-out inspection fee of course). Highly recommended....
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Was this helpful? Yes

“Dream Agent...”

Oct 25,2018
Minithumbup
By: 'A. Howie'
Oct 25,2018
0 people found
this helpful
As someone who rents, when something needs attention in your home it's a nightmare, going between landlord and property management can be tedious but not with Mari. If I have any issues, questions or urgent repairs she is on hand and get's them ...
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Was this helpful? Yes

“George @ Hotblack N5...”

Oct 17,2018
Minithumbup
George
By: 'David N5'
Oct 17,2018
0 people found
this helpful
I dealt with a number of local agents while looking for a property in a specific timeframe. George at Hotblack N5 was head-and-shoulders above the others who were, at best, okay. George was personable, professional, efficient and resourceful. He was able to field all queries ...
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Was this helpful? Yes

“Mari review...”

Oct 16,2018
Minithumbup
By: 'Daire'
Oct 16,2018
0 people found
this helpful
Mari has been fantastic since she became the agent for our flat. Every time we have an issue she sorts it straight away and is always a pleasure to deal with....
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Comment on agent fees
n/a
Was this helpful? Yes

“Fantastic Experience...”

Oct 14,2018
Minithumbup
By: 'RMUSA'
Oct 14,2018
0 people found
this helpful
Mari has an incredible sense of urgency which underpins her solution-orientated approach. We ran into a couple of issues, which were rectified promptly and due to Mari outstanding personable skills, we were left feeling positive and well taken care of. It is rare that professionals ...
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Was this helpful? Yes

“All going well...”

Oct 13,2018
Minithumbup
Josh
Mari
By: 'New landlord'
Oct 13,2018
0 people found
this helpful
We're first-time landlords, so we appointed Hotblack as letting and managing agents. All has gone well, and we have found them to be professional and helpful. Josh and George dealt with all the viewings, and found tradesmen to do work at short notice to ...
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Was this helpful? Yes

“Excellent...”

Oct 12,2018
Minithumbup
Alasdair
Hiten
By: 'Chris'
Oct 12,2018
0 people found
this helpful
Alasdair and Hiten were responsive, polite, and very helpful. They went considerably beyond what was required by their remit, and were a pleasure to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes

“Helpful, Patient, and Fair!...”

Oct 07,2018
Minithumbup
By: 'Nineyes'
Oct 07,2018
0 people found
this helpful
At the termination of a 18 month lease, Mari helped me with the closing arrangements for the unit. There were a couple of issues that arose: (1) I had accidentally removed documents from the unit that should have remained there; (2) there was a misunderstanding on my end ...
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Comment on agent fees
My security deposit was refunded promptly, less some fair adjustments for small cleaning. I was satisfied with this outcome.
Was this helpful? Yes

“excellent service...”

Oct 05,2018
Minithumbup
Hiten
Alasdair
By: 'satisfied customer'
Oct 05,2018
0 people found
this helpful
Hiten and Alasdair were very helpful and efficient, not only in guiding me through the sale process, but also in communicating with the purchasers on my behalf. they were very respectful of my tenants for viewing appointments, and produced several offers in a short space ...
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Comment on agent fees
the fees were in one with other firms i checked - all seem quite high!
Was this helpful? Yes

“Lettings Management...”

Oct 03,2018
Minithumbup
By: 'Matt'
Oct 03,2018
0 people found
this helpful
Mari is new to managing my property but I've been extremely pleased by her efficiency and responsiveness in dealing with some recent issues concerning a leak in the flat above. I wouldn't hesitate to recommend her....
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Was this helpful? Yes

“Extremely efficient and helpful guy...”

Sep 14,2018
Minithumbup
George
By: 'Carl'
Sep 14,2018
0 people found
this helpful
George was absolutely excellent in helping me and my partner get set up in our new Flat. He was very responsive to all my emails and was able to provide sufficient answers to all my questions. He was also a very approachable guy, we felt ...
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Comment on agent fees
Very Competitive fees relative to other estate agents in London.
Was this helpful? Yes

“Excellent service...”

Aug 31,2018
Minithumbup
Hiten
By: 'Johannes'
Aug 31,2018
0 people found
this helpful
Hiten was a fantastic estate agent and helped keep everything moving throughout the whole process. Would highly recommend his services. Thanks again....
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Comment on agent fees
Fine
Was this helpful? Yes

“Responsive, efficient and work hard to get the job done...”

Aug 25,2018
Minithumbup
Mark
Alasdair
By: 'Gillian'
Aug 25,2018
0 people found
this helpful
Staff always quick to respond and happy to help. Committed to getting the job done and efficient overall. Would recommend....
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Was this helpful? Yes

“Great Service...”

Aug 08,2018
Minithumbup
Mark
By: 'Stephen G'
Aug 08,2018
0 people found
this helpful
We recently sold our property through Hotblack in Islington and have only praise for the skilled way in which the team handled the whole process from end to end. I have no hesitation in recommending them should you be in the market to sell....
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Comment on agent fees
The fees are reasonable for the level of service recieved
Was this helpful? Yes

“Refreshingly good estate agents!...”

Aug 07,2018
Minithumbup
Mark
By: 'Suran Samarasinghe'
Aug 07,2018
0 people found
this helpful
Having not dealt with any estate agents for about 6 years, I was expecting the worst when I started looking at properties to buy in Islington earlier this year. Hotblack Desiato stood out for being highly knowledgeable about the local area, straightforwardly honest (a pleasant surprise!) ...
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Comment on agent fees
None (no agent's fees on the purchase side).
Was this helpful? Yes

“Exemplary service...”

Aug 06,2018
Minithumbup
Hiten
Mark
By: 'Jenny'
Aug 06,2018
0 people found
this helpful
I couldn't have been happier with the service I received from both Hiten and Mark. Incredibly efficient and always available to answer queries. Hiten in particular made the experience of buying my new flat really straightforward and was ready to help at every point. ...
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Comment on agent fees
n/a
Was this helpful? Yes

“George Papanastasiou...”

Jul 25,2018
Minithumbup
George
By: 'Costa'
Jul 25,2018
0 people found
this helpful
George Papanastasiou has been outstanding. I found him to be extremely helpful, very friendly with a professional approach. The best agent in town by miles....
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Comment on agent fees
Good
Was this helpful? Yes

“Top-notch service...”

Jul 25,2018
Minithumbup
George
Josh
By: 'Brooke'
Jul 25,2018
0 people found
this helpful
George and Josh have provided a fantastic service in re-letting our flat. We live abroad so their help has been particularly crucial, and they've made the process really easy for us. They've been great in helping us to identify what work was needed ...
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Comment on agent fees
The fees have been very reasonable
Was this helpful? Yes

“Fantastic experience!!!!!...”

Jul 17,2018
Minithumbup
George
By: 'AC'
Jul 17,2018
0 people found
this helpful
George has been brilliant throughout the process. He has always come back to us in a timely manner when we've had questions and always been on hand. We can't reccomend him enough!!!!...
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Was this helpful? Yes
Areas covered
  • N5
  • Highbury
  • E5
  • Stoke Newington
  • N4
  • Hackney
  • E9
  • N7
  • EC1
  • N16
  • E8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £290,000
  • Max: £1,250,000

Letting
  • Min: £0
  • Max: £0

NAEA TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
39 3 101 3 17 0 12 0 2 0
Staff picture Josh
(67)

Staff picture Jake
(1)

Staff picture Alasdair
(22)

Staff picture Hiten
(15)

Staff picture Mark
(16)

Staff picture George
(58)

Staff picture Tom
(1)

Staff picture Mari
(14)

Fees

Happy to tailor bespoke fees to fit your circumstance, just pop in for a chat.

One of the many benefits of being privately owned...
Last updated at 25/04/2017, 3:07 PM by allAgents

Complaints Procedure

Please refer to our website www.hotblack.co.uk for our complaints procedure.
Last updated at 3:07 PM 25/04/2017 by allAgents

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Branch - Highbury, London, N5

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