Horler - Datchet, Datchet, SL3
4.9/5, 128 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us. Our extensive marketing package ... show more Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.

Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.

As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.

Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.

Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.

We would be delighted to hear from you in relation to any Property needs you may have.
Horler Associates - Click to Visit Our Website

Opening Hours
Address

Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £27,600 £525,000
Lettings 91% 98% £625 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 61 1 10 1 15 0 3 0
Areas covered
  • SL1
  • Datchet
  • SL2
  • Colnbrook
  • SL3
  • Wraysbury
  • SL0
  • Langley
  • UB7
  • Slough
  • UB8
  • West Drayton
  • UB10
  • Uxbridge
  • Hillingdon
  • Horton
  • Iver
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS
Latest Properties

No Properties

Images & Videos

“I felt fully supported me through the whole rental process. ......”

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Oct 03,2015
Minithumbup
Kane
By: 'C.'
Oct 03,2015
0 people found
this helpful
I felt fully supported me through the whole rental process. Initially Kane gave sound and practical advice with regard to improvements that would benefit potential renters and once I made my decision to go ahead he guided me through all my queries and concerns. I ...
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Spot on.
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“Horler have sold my house and also provided me with ......”

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Sep 28,2015
Minithumbup
Kane
By: 'Liz'
Sep 28,2015
0 people found
this helpful
Horler have sold my house and also provided me with a rental. They are friendly, reliable, honest and prompt to respond....
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“Kane barber handled my tenancy application from start to gaining ......”

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Sep 15,2015
Minithumbup
Kane
By: 'Louise'
Sep 15,2015
1 people found
this helpful
Kane barber handled my tenancy application from start to gaining tenancy in a most profesional and helpful manor nothing was to much trouble for him and the whole process from start to finish went without a hitch it was a real pleasure dealing with kane ...
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Comment on agent fees
Fees reasonable for work yhey carried out
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“Excellent service from start to finish with Kane, was very ......”

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Jun 04,2015
Minithumbup
Kane
By: 'Dan'
Jun 04,2015
1 people found
this helpful
Excellent service from start to finish with Kane, was very knowledgeable and was able to speed up our move and cater to all of our needs. Would highly recommend to anyone looking to rent a property in the area. On a further note, he has ...
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“Kane managed all viewings and quickly found a tenant. I ......”

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Apr 29,2015
Minithumbup
Kane
By: 'JB'
Apr 29,2015
0 people found
this helpful
Kane managed all viewings and quickly found a tenant. I have every confidence that my property is in safe hands whilst I am out of the country. He managed the letting and my (many) questions effectively and professionally....
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“Agent always responsive, friendly and attentive. Listened and obtained a ......”

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Apr 28,2015
Minithumbup
Kane
By: 'Rachel'
Apr 28,2015
0 people found
this helpful
Agent always responsive, friendly and attentive. Listened and obtained a tenant who matches my needs. Very reasonable rates as well. Excellent all round...
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“Kane handled the my property from the valuation right through ......”

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Apr 27,2015
Minithumbup
Kane
By: 'Stephen'
Apr 27,2015
1 people found
this helpful
Kane handled the my property from the valuation right through to the tenant occupying the property. He is clearly very knowledgeable in the Rental Market and his client management skills are excellent. I would not hesitate to recommend him or Horler (Stephen Uren) Estate Agents ...
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“When i first made contact with Kane, i was very ......”

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Apr 26,2015
Minithumbup
Kane
By: 'C'
Apr 26,2015
1 people found
this helpful
When i first made contact with Kane, i was very impressed with his knowledge of the rental industry. He explained that he had been in the property business for 10 years now and i have to say that this shows in his professionalism towards potential clients. ...
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“After being let down by another local agent, Kane assisted ......”

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Apr 24,2015
Minithumbup
Kane
By: 'DM'
Apr 24,2015
1 people found
this helpful
After being let down by another local agent, Kane assisted me in sourcing alternative property. After being let down by the previous agent, i was very cautious, however Kane put my mind at ease by proving to be an honest, reliable individual. I would highly ...
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Comment on agent fees
Most reasonable fees of all agents i have ever come across!
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“The agent was very prompt in dealing with us when ......”

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Apr 24,2015
Minithumbup
Kane
By: 'Dobrin'
Apr 24,2015
0 people found
this helpful
The agent was very prompt in dealing with us when acquiring the lease, and has been very attentive towards all our queries since we've moved in. An example of that is when the extractor had to be re-installed in the kitchen. The installation was completed ...
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“I found this person calm, knowledgeable and helpful - I ......”

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Nov 20,2014
Minithumbup
By: 'Single'
Nov 20,2014
0 people found
this helpful
I found this person calm, knowledgeable and helpful - I am having to unwilling sell my home. He arranged to see my property same-day, was charming and pleasant as he looked round my property (which has made me uncomfortable when someone else did it). He ...
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“Kane Barber arranged all viewings of my rental property. He ......”

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Nov 08,2014
Minithumbup
Kane
By: 'Raz'
Nov 08,2014
1 people found
this helpful
Kane Barber arranged all viewings of my rental property. He kept me informed of all viewings and gave feedback after each viewing. Once the property was let, he arranged the tenant referencing, cleaning of the property, the inventory and check in which was very reasonable ...
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Comment on agent fees
Fees were very reasonable compared to other Estate Agents in the area.
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“Excellent service, Kane has gone above and beyond the call ......”

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Oct 17,2014
Minithumbup
By: 'Gemma'
Oct 17,2014
1 people found
this helpful
Excellent service, Kane has gone above and beyond the call of duty to help us find a home when we suffered damage to our previous property and had to move urgently. He's an absolute pleasure to deal with and we are very grateful!...
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Comment on agent fees
Very reasonable fees. Easy to pay via transfer.
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“I have used Steven Uren for about 12 years for my ......”

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Oct 11,2014
Minithumbup
Kane
By: 'Mr'
Oct 11,2014
1 people found
this helpful
I have used Steven Uren for about 12 years for my property 2 Cobb Close in Datchet and have just instructed Kane Barber to rent a further property in Cippenham, Slough, 7 Cobham Close. Kane quickly found suitable tenants and negotiated a favourable rent.he also arranged for ...
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“Kane is without a doubt the most thorough agent I ......”

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Oct 09,2014
Minithumbup
Kane
By: 'KR'
Oct 09,2014
1 people found
this helpful
Kane is without a doubt the most thorough agent I have ever dealt with. His precise nature made me feel reassured at all times. I had a very smooth running throughout my tenancy. Thank you Kane for everything....
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Comment on agent fees
There was a lot of work done to cover my costs and there were no hidden charges which is a consistency via other agents.
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“Kane was brilliant in keeping us up to date with ......”

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Oct 08,2014
Minithumbup
Kane
By: 'Shreena'
Oct 08,2014
1 people found
this helpful
Kane was brilliant in keeping us up to date with the process. If we had any problems he would deal with them straight away and get back in touch with an outcome. Overall a very friendly person and cannot fault Kane or the company....
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“I let a number or properties and found Kane to ......”

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Oct 07,2014
Minithumbup
Kane
By: 'Robert'
Oct 07,2014
1 people found
this helpful
I let a number or properties and found Kane to be every bit as efficient as you come to expect, but much more helpful than most agents. I was refurbing when letting through Kane and he was happy to make himself available to receive materials ...
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“Hi Firstly is there enough space to write my review ......”

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Sep 19,2014
Minithumbdown
Kane
By: 'Scott'
Sep 19,2014
2 people found
this helpful
Hi Firstly is there enough space to write my review - I hope so My partner and I are currently renting a fully managed 2 bedroom property from Stephen Uren, We were not allowed to be there for the inventory check in process which is strange ...
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Comment on agent fees
We should be refunded all fees for the slack unprofessional service we have recieved
Was this helpful? Yes

“I have been dealing with Kane through very difficult negotiations ......”

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Aug 01,2014
Minithumbup
Kane
By: 'Patrizia'
Aug 01,2014
1 people found
this helpful
I have been dealing with Kane through very difficult negotiations in order to rent the property. I have found Kane very helpful, sympathetic towards my situation, professional and knowledgeable, good at his job. I couldn't have found a better person to deal with. Big thank ...
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“Kane barber was a polite keen and helpful estate agent. ......”

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Jul 24,2014
Minithumbup
Kane
By: 'Kane'
Jul 24,2014
1 people found
this helpful
Kane barber was a polite keen and helpful estate agent. He always replied to calls and emails. Nothing was too much trouble for him. He helped with every aspect of the letting and made sure I was kept up to date at all times....
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“I feel that Kane Barber has given an excellent service, ......”

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Jul 24,2014
Minithumbup
Kane
By: 'Joe'
Jul 24,2014
1 people found
this helpful
I feel that Kane Barber has given an excellent service, we have been staying in contact via telephone and email. He has responded quickly and politely to all my questions using a professional manor. Myself and my partner wanted to move into the property ASAP ...
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“After I've settled down at the new place and was ......”

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Jul 11,2014
Minithumbup
Kane
By: 'Konstantin'
Jul 11,2014
1 people found
this helpful
After I've settled down at the new place and was done with all of the moving/bills/related stress Mr. Kane sent me an email asking to write this review. In my opinion that is very considerate of him to give me time to settle ...
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“Kane was exceptionally good. He gave our existing tenants 24 hours ......”

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Jun 02,2014
Minithumbup
Kane
By: 'Jackie'
Jun 02,2014
1 people found
this helpful
Kane was exceptionally good. He gave our existing tenants 24 hours notice when arranging viewings, which they appreciated. He turned up on time and explained everything really well. I had to ask Kane to deal with the departure of the existing tenants and the moving in ...
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“Kane has been managing the letting of our flat. He ......”

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May 15,2014
Minithumbup
Kane
By: 'K'
May 15,2014
1 people found
this helpful
Kane has been managing the letting of our flat. He is well organised and determined to find good tenants. Kane is easy to contact and he always shows good communication. Letting the flat has become a lot easier for us as Kane does a lot ...
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“I was extremely satisfied dealing with Kane, as any emails ......”

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May 14,2014
Minithumbup
Kane
By: 'Sarah'
May 14,2014
1 people found
this helpful
I was extremely satisfied dealing with Kane, as any emails or phone calls were returned in a timely manner, which previously I have found can be a frustrating waiting game with other agents. I asked for some honest advice which I received & felt it was ...
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“I used Stephen Uren estate agents in Datchet recently when ......”

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May 07,2014
Minithumbup
Kane
By: 'SarahLC'
May 07,2014
1 people found
this helpful
I used Stephen Uren estate agents in Datchet recently when I was looking for a property to rent. The lettings manager Kane Barber was extremely helpful keeping me well informed throughout the whole process ensuring that the procedure was plain sailing, often going above and ...
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“I can not recommend Stephen Uren and especially Kane Barber ......”

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May 01,2014
Minithumbup
Kane
By: 'Tegan'
May 01,2014
1 people found
this helpful
I can not recommend Stephen Uren and especially Kane Barber enough. The level of communication and help have been second to none. I have been a rental tenant for over five years and have received the best service to date....
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“Kane was very professional in his dealings with us.Completed ......”

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Apr 02,2014
Minithumbup
Kane
By: 'John'
Apr 02,2014
2 people found
this helpful
Kane was very professional in his dealings with us. Completed our rental on time with Kane even helping us obtain access 1 day early. Recommended....
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“Kane was very professional in his dealings with us.Completed ......”

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Apr 02,2014
Minithumbup
Kane
By: 'John'
Apr 02,2014
1 people found
this helpful
Kane was very professional in his dealings with us. Completed our rental on time with Kane even helping us obtain access 1 day early. Recommended....
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“Kane was and is an extremely helpful agent. He is ......”

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Apr 02,2014
Minithumbup
Kane
By: 'ojm1981'
Apr 02,2014
1 people found
this helpful
Kane was and is an extremely helpful agent. He is on hand via e mail or phone no matter how big or small the request. We have found him reliable and supportive at each stage of the letting process and still do now that we ...
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Staff picture Kane
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Staff picture Gill
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 9:41 AM 22/01/2018 by allAgents

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Horler Associates

Branch - Horler - Datchet, Datchet, SL3