Horler - Datchet, Datchet, SL3
4.9/5, 128 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us. Our extensive marketing package ... show more Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.

Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.

As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.

Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.

Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.

We would be delighted to hear from you in relation to any Property needs you may have.
Horler Associates - Click to Visit Our Website

Opening Hours
Address

Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £27,600 £525,000
Lettings 91% 98% £625 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 61 1 10 1 15 0 3 0
Areas covered
  • SL1
  • Datchet
  • SL2
  • Colnbrook
  • SL3
  • Wraysbury
  • SL0
  • Langley
  • UB7
  • Slough
  • UB8
  • West Drayton
  • UB10
  • Uxbridge
  • Hillingdon
  • Horton
  • Iver
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS
Latest Properties

No Properties

Images & Videos

“I dealt with Aiden Straw at the Datchet office for ......”

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Nov 04,2016
Minithumbup
By: 'Phil'
Nov 04,2016
0 people found
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I dealt with Aiden Straw at the Datchet office for many years having my 2 bed cottage rented out with the branch and eventually selling it with them in 2016. All staff were very pleasant to do business with and would certainly use them again....
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Comment on agent fees
Fees were respectable
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“I found Horler and more specifically Aidan Straw extremely friendly, ......”

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Nov 04,2016
Minithumbup
By: 'Dave'
Nov 04,2016
0 people found
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I found Horler and more specifically Aidan Straw extremely friendly, professional and engaging. He made himself available to suit my diary for house viewings, was approachable and helpful when negotiating price and kept fully engaged and communicated regularly throughout the purchase process. I would highly ...
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Comment on agent fees
I was buying so this is not applicable
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“Aidan was friendly, professional, approachable and communicative. I know it's ......”

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Nov 04,2016
Minithumbup
By: 'mattygroves10'
Nov 04,2016
0 people found
this helpful
Aidan was friendly, professional, approachable and communicative. I know it's hard to believe, as people don't tend to have good things to say about Estate Agents, but he was a joy to work with. I'd happily recommend him to anyone looking to buy or sell ...
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“Great service from Aidan, calm and collected throughout the whole ......”

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Nov 04,2016
Minithumbup
By: 'Monika'
Nov 04,2016
0 people found
this helpful
Great service from Aidan, calm and collected throughout the whole purchase. Much needed as there was plenty of drama!!! Was very fast to present options to purchase the property - would never have remortgaged without this. Helped he had established a great relationship with the ...
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Comment on agent fees
yes they are fine
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“Aiden Straw helped me to complete on my purchase of ......”

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Nov 04,2016
Minithumbup
By: 'James'
Nov 04,2016
0 people found
this helpful
Aiden Straw helped me to complete on my purchase of a garage. He did a thorough job, responded quickly and was proactive in keeping the deal on track....
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Comment on agent fees
Fair
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“Superlative and responsible customer service. Thank you very much and ......”

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Nov 04,2016
Minithumbup
By: 'Ann'
Nov 04,2016
0 people found
this helpful
Superlative and responsible customer service. Thank you very much and wish both of you good luck. Very great full for your assistance....
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Good
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“Hi,Aidan was very helpful throughout the sales process. Even ......”

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Nov 04,2016
Minithumbup
By: 'KG'
Nov 04,2016
0 people found
this helpful
Hi, Aidan was very helpful throughout the sales process. Even after sales we approached him and he assisted to get the task done....
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Comment on agent fees
Reasonable
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“I used Horler to sell my property in Datchet after ......”

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Nov 04,2016
Minithumbdown
Kane
By: 'Jamie'
Nov 04,2016
0 people found
this helpful
I used Horler to sell my property in Datchet after previously using them while letting my property. Aidan was very helpful when selling my house and couldn't fault him at all. The house sold very quickly after an open house with Aidan's present. His customer ...
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Comment on agent fees
Very good
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“We recently used Horlers Datchet to rent our house out ......”

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Jul 26,2016
Minithumbup
Kane
By: 'Russwh'
Jul 26,2016
0 people found
this helpful
We recently used Horlers Datchet to rent our house out and were very pleased with the service they gave. They were very professional and polite at all times and were a pleasure to deal with. The time taken to rent the house was also very ...
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Comment on agent fees
The fees charged for management seem comparable with others.
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“I was in desperate help to find the perfect house ......”

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Jul 22,2016
Minithumbup
Kane
By: 'Sam'
Jul 22,2016
1 people found
this helpful
I was in desperate help to find the perfect house and only had 3 days to do it - Kane and his colleagues at Horler Datchet came to the rescue! He was fast, responsive and went of his way to help me find a property. Kane ...
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Comment on agent fees
Fees are much cheaper than other estate agents - we looked at a few agents and Horler Datchet are very reasonable - a bargain compared to the exceptional service they provide.
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“There is light at the end of the tunnel, not ......”

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Jul 18,2016
Minithumbup
Kane
By: 'Very'
Jul 18,2016
2 people found
this helpful
There is light at the end of the tunnel, not all Estate Agents are useless, this agency is exceptional and a massive breath of fresh air. Horler Associates are the only Estate Agents I've ever dealt with that do what you want them to do ...
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Comment on agent fees
Fair
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“I was looking for a flat to rent and came ......”

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Jul 17,2016
Minithumbup
Kane
By: 'Attinder'
Jul 17,2016
0 people found
this helpful
I was looking for a flat to rent and came across the following Esate agent. I was amazed by all the hard work patients and effort they put in for me to find, rent and settle into the flat. I definitely recommend everyone seeking to ...
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Comment on agent fees
Excellent and affordable!
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“Professional and clear from the start.Always responded promptly.Kept ......”

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Jul 05,2016
Minithumbup
Kane
By: 'Ilinca'
Jul 05,2016
0 people found
this helpful
Professional and clear from the start. Always responded promptly. Kept me updated without me chasing. Dealt quickly and efficiently with the matter. Would highly recommend....
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Comment on agent fees
Good.
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“Everyone that I have spoken to from this company have ......”

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Jul 01,2016
Minithumbup
Kane
By: 'KRButler'
Jul 01,2016
0 people found
this helpful
Everyone that I have spoken to from this company have been really nice and exceptionally friendly. It was our first time renting and have found it very easy as we always felt in touch with the process and what was happening. Even though I did ...
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Comment on agent fees
They were below some of the other agents that we looked at and laid out a lot more concise to make the process simpler. Would definitely use again.
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“Adrian was a pleasure to work with and maintained a ......”

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Jun 07,2016
Minithumbup
By: 'Deej'
Jun 07,2016
0 people found
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Adrian was a pleasure to work with and maintained a great dialogue throughout the sale. I would recommend working with this agent again....
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Comment on agent fees
Good
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“Kane managed the house I rented for years and I've ......”

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Jun 01,2016
Minithumbup
Kane
By: 'Catherine'
Jun 01,2016
0 people found
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Kane managed the house I rented for years and I've stuck with him in my recent move. He's always polite and professional, flexible, understanding and gets things sorted quickly and easily. He's just a great guy to deal with. I'm really glad he's looking after ...
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“I receive a good level of service from Horler. They ......”

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Jun 01,2016
Minithumbup
Kane
By: 'Stephen'
Jun 01,2016
0 people found
this helpful
I receive a good level of service from Horler. They are proactive in search of tenants when need be and provide support for ongoing issues/repairs....
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Comment on agent fees
Fees are reasonable for the service I receive
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“Aidan was very helpful throughout the purchase process - he ......”

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Jun 01,2016
Minithumbup
By: 'Neil'
Jun 01,2016
0 people found
this helpful
Aidan was very helpful throughout the purchase process - he gave good insight into each stage and his ability to show potential helped sell the property to us. I would recommend Aidan as an Estate Agent every time....
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“We have been working with this agent for a number ......”

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Jun 01,2016
Minithumbup
Kane
By: 'Mina'
Jun 01,2016
0 people found
this helpful
We have been working with this agent for a number of years and have always been very satisfied in our dealings. We live overseas. We have trusted this agency to magnate our property and have had no issues to date....
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Comment on agent fees
Agents fees are reasonable.
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“Good and Helpful . He sort all my problems .I will ......”

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Mar 12,2016
Minithumbup
Kane
By: 'radu'
Mar 12,2016
0 people found
this helpful
Good and Helpful . He sort all my problems .I will recommend him to other . He answer to all my queries ....
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good
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“Aidan was really helpful and friendly, he was responsive when ......”

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Mar 11,2016
Minithumbup
By: 'Flavelle'
Mar 11,2016
0 people found
this helpful
Aidan was really helpful and friendly, he was responsive when trying to contact and ensured the sale was as smooth as possible...
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“An excellent professional and honest service! Aidan in particular was ......”

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Mar 09,2016
Minithumbup
By: 'Mr'
Mar 09,2016
0 people found
this helpful
An excellent professional and honest service! Aidan in particular was brilliant - and as is necessary in house sales - very patient! A highly recommended establishment!...
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Comment on agent fees
Good
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“An excellent professional and honest service! Aidan in particular was ......”

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Mar 09,2016
Minithumbup
By: 'Mr'
Mar 09,2016
0 people found
this helpful
An excellent professional and honest service! Aidan in particular was brilliant - and as is necessary in house sales - very patient! A highly recommended establishment!...
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Good
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“Aidan was incredibly helpful and efficient with the sale - ......”

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Mar 08,2016
Minithumbup
By: 'Liz'
Mar 08,2016
0 people found
this helpful
Aidan was incredibly helpful and efficient with the sale - I was very pleased with the service provided by Aidan & the entire team at Horler Datchet....
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“The sale was effected quickly and efficiently, in fact I ......”

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Mar 07,2016
Minithumbup
By: 'Nick'
Mar 07,2016
0 people found
this helpful
The sale was effected quickly and efficiently, in fact I had 3 offers within the first week, what more can I say!...
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Good
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“Aiden and his colleagues consistently provided a very professional, reliable ......”

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Mar 07,2016
Minithumbup
By: 'H'
Mar 07,2016
0 people found
this helpful
Aiden and his colleagues consistently provided a very professional, reliable and effective property letting service for four years. His help and guidance through the eventual sale of the property was exceptionally helpful and highly valued. I appreciated the relationship with Aiden and the team at ...
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Good
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“We have had quick, honest and courteous dealings with Aidan ......”

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Mar 04,2016
Minithumbup
By: 'Mr'
Mar 04,2016
0 people found
this helpful
We have had quick, honest and courteous dealings with Aidan from Horlers. He chased solicitors for responses during our purchase and responded quickly to our questions and concerns throughout the process. I would definitely consider Horlers and Aidan to represent us when we come to ...
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N/A
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“I have no reservations about recommending these agents. They are ......”

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Mar 04,2016
Minithumbup
Kane
By: 'sb'
Mar 04,2016
0 people found
this helpful
I have no reservations about recommending these agents. They are efficient and helpful with both selling and letting. They were particularly good when there was a leak in the bathroom and they had to liaise with the insurance company....
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“I have been relocating to the Heathrow area and viewed ......”

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Dec 14,2015
Minithumbup
Kane
By: 'Monique'
Dec 14,2015
0 people found
this helpful
I have been relocating to the Heathrow area and viewed two properties with Kane who was very professional, had great knowledge about the properties and could therefore answer all my questions. He is very efficient and gets everything done in a timely manner....
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“We met with a few letting agency's before going with ......”

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Dec 14,2015
Minithumbup
Kane
By: 'Rachel'
Dec 14,2015
0 people found
this helpful
We met with a few letting agency's before going with Horler. Kane was very approachable from the get go, he listened to what our requirements were and was straight onto the search for our new home. When viewing the property, he was knowledgeable about the ...
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Staff picture Kane
(90)
Staff picture Dominick
(22)
Staff picture Gill
(16)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 9:41 AM 22/01/2018 by allAgents

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Branch - Horler - Datchet, Datchet, SL3