Horler - Datchet, Datchet, SL3
4.9/5, 128 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us. Our extensive marketing package ... show more Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.

Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.

As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.

Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.

Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.

We would be delighted to hear from you in relation to any Property needs you may have.

Opening Hours
Address

Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £27,600 £525,000
Lettings 91% 98% £625 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 61 1 10 1 15 0 3 0
Areas covered
  • SL1
  • Datchet
  • SL2
  • Colnbrook
  • SL3
  • Wraysbury
  • SL0
  • Langley
  • UB7
  • Slough
  • UB8
  • West Drayton
  • UB10
  • Uxbridge
  • Hillingdon
  • Horton
  • Iver
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TDS
Latest Properties

No Properties

Images & Videos

“They were very helpful and speedy handling of requests. I ......”

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Apr 27,2017
Minithumbup
Dominick
By: 'Sarah'
Apr 27,2017
0 people found
this helpful
They were very helpful and speedy handling of requests. I would recommend Horlers to anyone looking to rent. Thanks again...
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Good
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“We have rented our property with Horler for eight and ......”

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Apr 27,2017
Minithumbup
By: 'Rachel'
Apr 27,2017
0 people found
this helpful
We have rented our property with Horler for eight and a half years and have always found them to be friendly, efficient and professional. On the rare occasion we have experienced issues with the property, they have been very quick to respond and genuinely helpful. ...
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“Kane and Gill are both Very professional , excellent communicators, hold ......”

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Apr 26,2017
Minithumbup
Kane
Gill
By: 'alex'
Apr 26,2017
0 people found
this helpful
Kane and Gill are both Very professional , excellent communicators, hold overall business Knowledge and insight market understanding ,always willing to help with advise ....
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Very Good
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“Kane has proven to be a very competent and efficient ......”

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Apr 25,2017
Minithumbup
Kane
By: 'Eric'
Apr 25,2017
1 people found
this helpful
Kane has proven to be a very competent and efficient agent. He was quick to understand our needs and look out for properties that would best suit us. He's always done his best to ensure that we have a smooth transition in and out of ...
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“Kane and Gill have provided excellent and most efficient service ......”

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Apr 25,2017
Minithumbup
Kane
Gill
By: 'Mina'
Apr 25,2017
0 people found
this helpful
Kane and Gill have provided excellent and most efficient service over the years that we have rented our home through this office....
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“Dominick provided excellent guidance and candid direction throughout the whole ......”

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Apr 25,2017
Minithumbup
Dominick
By: 'Colnbrook'
Apr 25,2017
0 people found
this helpful
Dominick provided excellent guidance and candid direction throughout the whole process. He was realistic in setting and managing my expectations and provided regular updates, Dominick was a good source of advice to me and I felt I could share sensitive information with him knowing I ...
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Comment on agent fees
Better than other agents
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“I have nothing but good to say about the service ......”

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Apr 06,2017
Minithumbup
Dominick
Kane
By: 'magda'
Apr 06,2017
0 people found
this helpful
I have nothing but good to say about the service I have received from Dominick and Kane. They have been professional, attentive and very pleasant to deal with....
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Good
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“I have dealt with all the members in the Datchet ......”

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Mar 27,2017
Minithumbup
By: 'DEN'
Mar 27,2017
0 people found
this helpful
I have dealt with all the members in the Datchet office on various occasions.And can honestly say that from first engaging horlers to let my property and throughout the let period.,have only experienced a complete professional approach,it has been stress free and ...
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I have been happy with the fee.
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“Dominick and the team are just brilliant all round. They ......”

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Mar 07,2017
Minithumbup
Dominick
By: 'Kiran'
Mar 07,2017
0 people found
this helpful
Dominick and the team are just brilliant all round. They marketed my property and found me a tenant quick unlike the other Agent I had marketing my property for a while. I would definitely recommend this Agent....
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Good
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“I have been a customer for 10 years. Invoices always accurate ......”

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Mar 03,2017
Minithumbup
Kane
Gill
By: 'Shalini'
Mar 03,2017
0 people found
this helpful
I have been a customer for 10 years. Invoices always accurate and received on time. Repairs and costs always confirmed with me prior to work being done. Thanks for providing great customer service....
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Comment on agent fees
Standard fees
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“Our house that we are renting out has been managed ......”

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Feb 28,2017
Minithumbup
Kane
Gill
By: 'Andy'
Feb 28,2017
0 people found
this helpful
Our house that we are renting out has been managed by this estate agent since 2011. We have been very happy with the service they have given us. Kane has been very helpful with renting out our house as well as dealing with any problems. Gill ...
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Comment on agent fees
Agent fee is the going rate.
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“Friendly and professional service was given by the staff my ......”

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Feb 25,2017
Minithumbup
Kane
Kane
By: 'Mr.'
Feb 25,2017
0 people found
this helpful
Friendly and professional service was given by the staff my wife and I have met. We have been assisted by Kane Barber....
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Comment on agent fees
Very good customer service and process handling from start to finish and most important friendly and professional at the same time.
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“Dominick was so friendly and helpful. Answered all my questions. ......”

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Feb 24,2017
Minithumbup
Dominick
By: 'S'
Feb 24,2017
1 people found
this helpful
Dominick was so friendly and helpful. Answered all my questions. Helped wen things went wrong. They were all really helpful....
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Comment on agent fees
Fees are average. Not too high but nit cheap either.
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“First class service from Horler's over the last three years ......”

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Feb 24,2017
Minithumbup
Kane
Gill
By: 'Tegan'
Feb 24,2017
0 people found
this helpful
First class service from Horler's over the last three years we have been tenants with them. Kane has always gone over and above his responsibilities and often gone out of his way to assist in matters. He has worked beyond his hours and always gone ...
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Comment on agent fees
Very reasonable
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“A great estate agency. Could not rate the team highly ......”

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Feb 24,2017
Minithumbup
Dominick
Kane
By: 'Happy'
Feb 24,2017
1 people found
this helpful
A great estate agency. Could not rate the team highly enough and very happy with the seamless service they provided. Made the process of finding a property to rent, easy as it could be. Highly recommend....
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Comment on agent fees
Average
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“We have had dealings with Gill for many years and ......”

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Feb 24,2017
Minithumbup
Gill
Kane
By: 'Roger'
Feb 24,2017
0 people found
this helpful
We have had dealings with Gill for many years and she has provided us with excellent service with straight answers response to any questions that we have asked and sorted out any problems. Kane is very efficient and returns any queriers quickly. Both are very ...
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Comment on agent fees
Magement fee are quite high compared to other agents and for the length of time we have been using them
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“Very professional and sorts things out very quickly, we rent 2 ......”

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Feb 23,2017
Minithumbup
Kane
By: 'Kevin'
Feb 23,2017
0 people found
this helpful
Very professional and sorts things out very quickly, we rent 2 property's from Horler and Kane Barber-Moore has assisted with both, very happy with your service....
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good
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“A very prompt and helpful person. Each time when i ......”

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Feb 23,2017
Minithumbup
Dominick
By: 'Paula'
Feb 23,2017
3 people found
this helpful
A very prompt and helpful person. Each time when i request his help i could feel that he was more than happy to help. Is the kind of professional who will go extra miles to help. I definitely would recommend him and the entire agency ...
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“Kane was spot on for me, I phone him on ......”

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Feb 23,2017
Minithumbup
Kane
By: 'Wesley'
Feb 23,2017
0 people found
this helpful
Kane was spot on for me, I phone him on the Wednesday asking about the property and made an offer. He got back to me within an hour with an answer, I said I would like to move in asap if possible and he sorted ...
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Comment on agent fees
Good
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“Gill is always on hand to help with any query ......”

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Feb 22,2017
Minithumbup
Gill
Dominick
By: 'Michaela'
Feb 22,2017
3 people found
this helpful
Gill is always on hand to help with any query of any kind and has always excelled in the customer service provided. Both Dom and Kane have always assisted us with our tenants and my husband and myself are very grateful to them both for ...
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“Both Kane and Gill have been very professional and efficient ......”

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Feb 22,2017
Minithumbup
Kane
Gill
By: 'NES'
Feb 22,2017
1 people found
this helpful
Both Kane and Gill have been very professional and efficient during my dealings with them. Paperwork is supplied to myself on time and well presented. Any queries are dealt with promptly....
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Good
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“Both Kane and Aidan were diligent and thorough throughout the ......”

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Feb 20,2017
Minithumbup
Kane
By: 'JR'
Feb 20,2017
1 people found
this helpful
Both Kane and Aidan were diligent and thorough throughout the process. They both made sure my needs were met and communicated effectively and frequently....
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“I found Aidan to be pleasant and very helpful, he ......”

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Jan 27,2017
Minithumbup
By: 'Marji'
Jan 27,2017
0 people found
this helpful
I found Aidan to be pleasant and very helpful, he was patient and i felt comfortable dealing with him on the purchase of my current property....
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“I have now used Kane to find tenants three times. ......”

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Dec 09,2016
Minithumbup
Kane
By: 'Sarah'
Dec 09,2016
0 people found
this helpful
I have now used Kane to find tenants three times. On each occasion I have found him to be both helpful and friendly. He has also kindly advised me when I have had a problem or query...
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Comment on agent fees
Good
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“Kane was recommended to us by friends. He is knowledgeable, ......”

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Nov 22,2016
Minithumbup
By: 'Julita'
Nov 22,2016
0 people found
this helpful
Kane was recommended to us by friends. He is knowledgeable, professional, friendly and smiling. Kane explained all exactly at the first meeting, is willing to help....
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Comment on agent fees
Good
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“Professional Agency and very helpful,always there to speak to ......”

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Nov 13,2016
Minithumbup
By: 'Aidan'
Nov 13,2016
0 people found
this helpful
Professional Agency and very helpful,always there to speak to or respond to an email promptly I would recommend this company to anyone....
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“Aidan Straw is extremely professional. Went out of his way ......”

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Nov 13,2016
Minithumbup
By: 'Nicola'
Nov 13,2016
0 people found
this helpful
Aidan Straw is extremely professional. Went out of his way to help me. Aidan sold my property within six weeks in Datchet I highly recommend this agency...
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Comment on agent fees
The Agency's fees were extremely reasonable
Was this helpful? Yes

“Aidan secured a sale on my property within the first ......”

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Nov 09,2016
Minithumbup
By: 'Gaby'
Nov 09,2016
0 people found
this helpful
Aidan secured a sale on my property within the first week! I was happy with the price and the transaction was easy. Past experiences with estate agents was painful with me showing the property and chasing feedback. Not so with Aidan, conducted all the viewings ...
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Comment on agent fees
Average, market rate but didn't mind paying it as he truly worked for his money by conducting the viewings. Can't say how many times I have sold my own property and PAID someone else?????
Was this helpful? Yes

“Aidan's customer service was exemplary throughout our sale process. He ......”

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Nov 09,2016
Minithumbup
By: 'happyseller'
Nov 09,2016
0 people found
this helpful
Aidan's customer service was exemplary throughout our sale process. He was upfront about the costs from the start, listened to us and found the right buyer for us and our house. He is a joy to deal with, unflappable and very knowledgable about his business ...
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Comment on agent fees
Excellent value
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“We had a couple of sales fall through, Aiden was ......”

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Nov 04,2016
Minithumbup
By: 'Sasha'
Nov 04,2016
0 people found
this helpful
We had a couple of sales fall through, Aiden was supportive through that and also when the going got tough he put in a great amount of effort to get the exchange through on time....
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Comment on agent fees
Fees were competitive.
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Staff picture Kane
(90)
Staff picture Dominick
(22)
Staff picture Gill
(16)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 9:41 AM 22/01/2018 by allAgents

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Horler Associates

Branch - Horler - Datchet, Datchet, SL3