• Bradley Horler
    Bradley Horler
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    Richard Horler
  • Carlie Davies
    Carlie Davies
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    Richard Horler and Carly
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Horler Associates

242 Dedworth Road Windsor
Berkshire
SL4 4JR

01753 621234

Feb 17,2017
Minithumbdown
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Feb 17,2017
0 people found
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Carlie was extremely helpful and proactive in walking me through the house buying process and ensuring engagement with the solicitors and vendor went smoothly. Excellent, friendly service....
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Feb 17,2017
Minithumbup
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Feb 17,2017
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Great communication and a very efficient team. Always courteous and easy to talk to. They have excellent local knowledge. Always professional and a pleasure to work with....
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Comment on agent fees
Fees are reasonable.
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Feb 14,2017
Minithumbup
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Feb 14,2017
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Generally I was pleased with the service from Horlers and they were spot on achieving the expected price for my property. The viewings were managed well. Bradley is a very pleasant and helpful person and my only suggestion would be more frequent feedback....
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Comment on agent fees
Good
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Feb 14,2017
Minithumbup
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Feb 14,2017
0 people found
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On the whole I had a good experience with Horlers, the initial meeting was good and things moved forward quickly. I was recommended to use their mortgage advisers who were great and made the process very clear and easy. The handing over of the keys wasn't as I expected as I collected the keys from a neighbor which seemed very informal and for a first time buyer wasn't the best experience. There were also a few things mentioned on the initial viewing that were incorrect including the grounds dir...
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Feb 14,2017
Minithumbup
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Feb 14,2017
0 people found
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Carlie managed the sale of my property. I was happy with the energy and professionalism shown by the team throughout the sale....
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Comment on agent fees
Good
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Feb 13,2017
Minithumbup
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Feb 13,2017
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Very happy with the service from Carlie, very polite and always helpful. Nothing was not a problem to sort out, and a prompt response to any questions that occurred....
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Comment on agent fees
Good
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Feb 13,2017
Minithumbup
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Feb 13,2017
0 people found
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Overall great service and great team. Really helpful especially in our difficult circumstance if selling our late mothers home. I would definitely recommend them to friends and family....
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Comment on agent fees
Fair
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Oct 18,2016
Minithumbup
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Oct 18,2016
0 people found
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They were very professional at all time. Excellent customer service, always polite and nothing was any bother. Carlie is very driven, will always go out of her way to sort a problem and always update you. Would recommend Horlers Estate Agents. Would like to thank them all for their hard work....
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Comment on agent fees
Good
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Sep 06,2016
Minithumbup
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Sep 06,2016
0 people found
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We were on the buying side and were very happy with the whole process. The agents were knowledgeable about the house and area and the whole process in general. Most of all they were accomdating with our requested for repeated viewings....
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Comment on agent fees
N/a
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Aug 31,2016
Minithumbup
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Aug 31,2016
0 people found
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Excellent service from Horlers. Professional and easy to deal with. Horlers communicated well throughout the process. I've now bought and sold using them and each was s positive experience....
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Comment on agent fees
Good fee structure
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Aug 31,2016
Minithumbup
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Aug 31,2016
0 people found
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Good communication, professional, helpful and always a smile. I was very pleased with the whole experience. My house sold quickly and at asking price....
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Comment on agent fees
Good!
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Aug 31,2016
Minithumbup
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Aug 31,2016
0 people found
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After a slow start we employed Horlers to sell our home and mainly dealt with Carly and Bradley. Due to overly difficult purchasers after waiting 7 months from offer to completion only for them to pull out last minute. A new buyer was required and was found and we completed the whole process in 6 weeks. We found Horlers to be quite good . I would employ them again....
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Comment on agent fees
Compared to other agents their fees are quite competitive.
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Aug 29,2016
Minithumbup
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Aug 29,2016
0 people found
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They were really helpful, kind and patient. We have to thank Bradley, Carlie and Richard for all of their help. They were always there for us no matters the questions or the problems. We can just recommend them for anyone who wants to sell or move....
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Comment on agent fees
It was reasonable.
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Aug 29,2016
Minithumbup
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Aug 29,2016
0 people found
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Horlers were a pleasure to purchase the house with. Communication was excellent and bradley dealt with all Issues/queries efficiently and proffesionally....
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Comment on agent fees
Good
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Aug 27,2016
Minithumbup
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Aug 27,2016
0 people found
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I found Bradley very helpful in finding us a property that had everything we wanted in our preferred location and at a reasonable price. I also was very pleased about how quick he was to get things done with the viewings and communications with the seller. I would highly recommend him and couldn't have asked for a smoother transition in buying a house....
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Comment on agent fees
Good
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Aug 26,2016
Minithumbup
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Aug 26,2016
0 people found
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We found Horler's exceedingly efficient in their dealings with us, if only others in our chain had chosen to use them rather than a cheaper online service, maybe we would have got the dots joined up sooner? Richard came round to introduce Horler's and we liked what he had to say and how they make significant contributions to local community groups like the local football club. Bradley did most of the show arounds allowing me to focus on my day job and not worry about visitors. Carlie was alwa...
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Comment on agent fees
We all have to make a living and when agencies cut corners, something has to give... perhaps had I used another agency they would have got me a buyer willing to pay less and cost me more in the long run. Happy to pay for quality service.
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Aug 26,2016
Minithumbup
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Aug 26,2016
0 people found
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We had great, prompt, enthusiastic and patient service from this great local company. Even offered to help load a van when time was short....
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Comment on agent fees
Good, had a discount as return customer
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Aug 02,2016
Minithumbup
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Aug 02,2016
0 people found
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Carli was really helpful in pushing through the house we were purchasing with them. Bradley was very informative and personable in showing us the property. We would happily list our property with Horler when we come to sell again....
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Jul 29,2016
Minithumbup
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Jul 29,2016
0 people found
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Carlie kept us informed at all times and was diligent and proactive in progressing the sale. We did experience some worries with our purchaser and Carlie's prompt intervention overcame this thus achieving completion without too much delay. Aside from this, Carlie is a really nice and friendly person - an asset to Horler....
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Comment on agent fees
Fees were very reasonable
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Jul 29,2016
Minithumbup
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Jul 29,2016
0 people found
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Carlie was very helpful with queries I had throughout the purchase. She responded very promptly also. She has a very friendly demeanour too. Bradley was very helpful when viewing the property and arranging a second viewing....
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Comment on agent fees
Reasonable fees
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Carlie kept us informed from start to finish.has a very good telephone manner and very helpful when we needed questions answered....
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Comment on agent fees
Agents fees were very good.
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Jul 08,2016
Minithumbup
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Jul 08,2016
0 people found
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Bradley was a terrific help to me in finding a property and seeing the sale through to the end. He offered support and advice, and was even willing to answer questions on his day off! In fact, the whole Horler team have been fantastic; thank you Bradley, Richard and Carly for everything....
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Comment on agent fees
Good
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Jul 08,2016
Minithumbdown
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Jul 08,2016
0 people found
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As a buyer, the service provided to me was almost non existent and the offered service of "Sales Progressor" may as well not existed. I was never kept in the loop on stuff and it was always me chasing. If the sellers received same level of service I hope they questioned the cost!...
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Comment on agent fees
Fortunately I wasn't paying any.
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Jun 20,2016
Minithumbup
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Jun 20,2016
0 people found
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Communication excellent all the way through the process of selling the house. All visits were accompanied by an agent member of staff and given time in advance to approve these bookings. Post offer acceptance was excellent, the sales progression team very good. Overall, impressed with service....
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Comment on agent fees
Fee's were very competitive, matching other agents discounted rates in the area.
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Jun 16,2016
Minithumbup
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Jun 16,2016
0 people found
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Great from beginning to the end. Even when our sale fell through the first time round. Best experience from start to finish. Definitely use in future and will recommend to anyone who is looking to buy or sell thanks for all efforts the staff made to keep the wheel turning...
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Comment on agent fees
Great
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Jun 13,2016
Minithumbup
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Jun 13,2016
0 people found
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I recently bought my first property through Horlers. I'm sure like most people, I found this to be a stressful experience, especially since we were expecting our first child and our landlord had given us notice on our rented accommodation. We were initially hoping to have been moved in before the birth and Horlers indicated that this was feasible but due to circumstances outside their control, in the end it took around 4 months and we ended up having to move from rented accommodation to p...
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
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I found the services to be professional, efficient and polite. Carlie was helpful and reliable; she answered all queries regardless of how miniscule they were....
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Comment on agent fees
Good
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Mar 29,2016
Minithumbup
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Mar 29,2016
0 people found
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Have been fantastic from start to finish. Especially Carlie, who put herself out for us on many occasions when things started to become stressful. Would totally recommend them....
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Comment on agent fees
Very good
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Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
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Highly professional, kept me closely informed of progress during the sales process. Always returned my calls and emails. Carlie always prepared to go the 'extra-mile', particularly tenacious in helping clear obstacles caused by third-parties. Highly commendable....
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Comment on agent fees
Very reasonable and good value considering the high level of service provided.
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Mar 01,2016
Minithumbup
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Mar 01,2016
0 people found
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Excellent Service. Offers received and offer excepted in little over a week. Carlie kept me informed at all times and communicated with the chain and the solicitors. Excellent Customer services!! Highly recommend :-)...
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Comment on agent fees
Fees were very good
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Areas covered
  • SL4
  • SL6
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £81,000
  • Max: £730,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 0 0 59 0 43 2 1 1
Bradley Horler Bradley Horler
Assistant Manager
50 reviews

About Bradley Initial content View full profile
Richard Horler - no image available Richard Horler
Director
43 reviews

About Richard No description set View full profile
Carlie Davies Carlie Davies
Office Manager
25 reviews

About Carlie No description set View full profile
Richard Horler and Carly - upload your photo Richard Horler and Carly
2 reviews

About Richard No description set View full profile

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Fees

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Last updated at 10:11 AM 11/10/2016 by carlie

Complaints Procedure

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Last updated at 10:11 AM 11/10/2016 by carlie

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