Horler - Datchet, Datchet, SL3
4.9/5, 127 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
98% lettings fee satisfaction
Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us. Our extensive marketing package ... show more Having been situated in the picturesque Village of Datchet for in excess of 25 years, Horler incorporating Stephen Uren Estate Agents pride ourselves on our expert knowledge of the local and surrounding area thus providing clients with a first class service throughout your personal experience with us.

Our extensive marketing package and award winning custom made software is designed to provide quick and instant property details to all registered applicants, meaning your property is exposed to potential tenants in a fast and professional manor.

As well as adverting the property in house via our modern office, our marketing package also includes high visibility on a number of major property portals as well as our recently updated website, www.horler.co.uk and in the property paper for the local area.

Our management team are dedicated to maintaining your property to the highest standard via our vast maintenance knowledge and use of fully qualified tradesman, who are reliable and above all, competitively priced. In our view a highly important aspect when choosing the right agent to let your property. Our quarterly inspections are carried out by a member of the maintenance team or your dedicated negotiator; therefore your property is in good hands for the duration of the tenancy.

Horler incorporating Stephen Uren are proud to announce that our longevity and knowledge in the residential lettings market, along with always going that extra mile for clients, is what has provided us with the great reputation and repeat business we continually receive today.

We would be delighted to hear from you in relation to any Property needs you may have.
Horler Associates - Click to Visit Our Website

Latest Reviews
View all Reviews 127
Featured Review
a
reviewed by 'Fenia'
“Good morning , I am a tenant and live in dawn redwood close horton , Kane is a very proffecional lettings manager , ......”
Featured Review
a
reviewed by 'Mario'
“We moved into our house as tenants in 2010. Kane showed us around two different properties. We didn't live in Datchet ......”
Featured Review
a
reviewed by 'Kane Barber'
“What can I say...Kane is wonderful, he has helped me sort out so many things regarding my rental property. ......”
Featured Review
a
reviewed by 'Romy Pankhurst'
“Over the years i have rented various properties threw numerous Estate Agents, to date Kane has been by far the ......”
Featured Review
a
reviewed by 'Hayley'
“I bought and sold my property through Horler and dealt with Aidan on both occasions. He truly felt like someone ......”
25th Jan 2019
reviewed by 'Claire'
“I found Horler Datchet very thorough and professional whilst renting a local property through them; Dominic especially was approachable and ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:45 - 16:00
  • Sunday: Closed
Address

Horler Associates
1 Temple Cottage, The Green
Datchet
Berkshire
SL3 9BJ
01753 546667

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £27,600 £525,000
Lettings 91% 98% £625 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
37 0 60 1 10 1 15 0 3 0
Areas covered
  • SL1
  • Datchet
  • SL2
  • Colnbrook
  • SL3
  • Wraysbury
  • SL0
  • Langley
  • UB7
  • Slough
  • UB8
  • West Drayton
  • UB10
  • Uxbridge
  • Hillingdon
  • Horton
  • Iver
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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Horler Associates Branches (view all )
Horler - Datchet, SL3
Lettings - Clarence Road Branch, SL4
Sales -Dedworth Road Branch, SL4
Featured Review
a

“Good morning , I am a tenant and live in dawn ......”

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Oct 09,2014
Minithumbup
By: 'Fenia'
Oct 09,2014
1 people found
this helpful
Good morning , I am a tenant and live in dawn redwood close horton , Kane is a very proffecional lettings manager , very pleasant and helpful every time I need him he will make sure he will resolve any problems or concerns I may have ... Couple of ...
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Featured Review
a

“We moved into our house as tenants in 2010. Kane showed ......”

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Nov 13,2014
Minithumbup
By: 'Mario'
Nov 13,2014
0 people found
this helpful
We moved into our house as tenants in 2010. Kane showed us around two different properties. We didn't live in Datchet then and we didn't know the area well at all. Kane gave a lot of good advice and useful information about Datchet, Windsor and the ...
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Featured Review
a

“What can I say...Kane is wonderful, he has helped ......”

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Jul 22,2014
Minithumbup
By: 'Kane Barber'
Jul 22,2014
1 people found
this helpful
What can I say...Kane is wonderful, he has helped me sort out so many things regarding my rental property. Nothing is too much trouble for him. He responds quickly to any emails I send and deals efficiently with any queries I may have. He ...
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Featured Review
a

“Over the years i have rented various properties threw numerous ......”

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Jan 03,2014
Minithumbup
By: 'Romy Pankhurst'
Jan 03,2014
1 people found
this helpful
Over the years i have rented various properties threw numerous Estate Agents, to date Kane has been by far the best to deal with his customer service skills and professionalism are second to none. All questions and queries have been replied to within an exceptional ...
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Featured Review
a

“I bought and sold my property through Horler and dealt ......”

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Nov 05,2016
Minithumbup
By: 'Hayley'
Nov 05,2016
0 people found
this helpful
I bought and sold my property through Horler and dealt with Aidan on both occasions. He truly felt like someone who I could trust to do the best he could for me every step of the way. He was the most informative and honest of ...
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Comment on agent fees
Competitive.
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“Good Service...”

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Jan 25,2019
Minithumbup
By: 'Claire'
Jan 25,2019
0 people found
this helpful
I found Horler Datchet very thorough and professional whilst renting a local property through them; Dominic especially was approachable and helpful, always ready to accommodate our circumstances and very knowledgeable....
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Comment on agent fees
Very reasonable
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“it has been real joy and pleasure to deal with ......”

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Feb 19,2018
Minithumbup
By: 'Natalia'
Feb 19,2018
0 people found
this helpful
it has been real joy and pleasure to deal with Horler Datchet< especially Dominick Darley, he made the whole process stress free and i am very grateful for everything he has done so far. he is a real asset! thank you...
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“This has been my first letting experience and Dom has ......”

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Feb 16,2018
Minithumbup
By: 'AB'
Feb 16,2018
0 people found
this helpful
This has been my first letting experience and Dom has been fully supportive, always available or called me back promptly, and has made my letting journey easy and happy. I would recommend this team to anyone wanting a good experience of letting or estate agents. ...
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Comment on agent fees
Seems ok, I dont really know the alternatives.
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Was this helpful? Yes
By: Cheryl peters
Feb 19, 2018
View all comments (1)
Dominick has been extremely helpful and efficient and kept me informed at all times I actually bought my property through Horlers 3.5 years and because of that experience that was reason I rented the property out with them would highly recommend them to anyone . Excellent service ...

“Dominick was a great help to me and my partner ......”

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Feb 05,2018
Minithumbup
By: 'Mrs Gibbons'
Feb 05,2018
0 people found
this helpful
Dominick was a great help to me and my partner he helped us find the perfect starter home and he made sure it fitted what we were looking for. I would not go to any other estate agents and would like to deal with Dominick ...
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Comment on agent fees
I thought the fees were reasonable they are definitely a lot cheaper than other agents and the service was brilliant so we did not mind the fees as we received great service throughout.
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“I had a good experience from beginning until end. as ......”

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Jan 30,2018
Minithumbup
By: 'Stephen'
Jan 30,2018
0 people found
this helpful
I had a good experience from beginning until end. as well, Dominick was very helpful. very professional as it was my first time renting....
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Comment on agent fees
Okay
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“Successfully moved into my new home could not fault dominick ......”

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Jan 18,2018
Minithumbup
By: 'Aka'
Jan 18,2018
0 people found
this helpful
Successfully moved into my new home could not fault dominick in any way highley recomend this agent and would use again in the future...
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Comment on agent fees
Good
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“Absolutely fabulous! This is not the first time i have ......”

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Jan 16,2018
Minithumbup
By: 'JJ'
Jan 16,2018
0 people found
this helpful
Absolutely fabulous! This is not the first time i have rented though Horlers and would highly recommend them they kept me informed at all time, polite and friendly.. made the move go as smoothly as it could Thank you so much.....
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Comment on agent fees
Good
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“I always find Kane Barber to be always willing and ......”

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Dec 19,2017
Minithumbup
By: 'Mandy Shah'
Dec 19,2017
0 people found
this helpful
I always find Kane Barber to be always willing and efficient in any problems or matters and deals with it straight away and let's me know what is going on I'm very happy with my letting agency they do an amazing job thank you Mandy ...
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Comment on agent fees
Good
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“Thank you for your help.That was really professional customer ......”

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Dec 06,2017
Minithumbup
By: 'Mateusz Kopec and Magdalena Swircz'
Dec 06,2017
1 people found
this helpful
Thank you for your help. That was really professional customer service. Quick moved to lovely house. Everything explained in 100%. Positive attitude and professionalism, beautiful area. It is really hard to find that professional and honest property agent....
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Comment on agent fees
100% positive opinion.
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“Having had four agents out to my property from the ......”

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Aug 31,2017
Minithumbup
By: 'CJ'
Aug 31,2017
0 people found
this helpful
Having had four agents out to my property from the SL3 area, I was mostly impressed by Kane at Horler & Associates. His vast knowledge of the lettings process/ industry was by far the most impressive. My property was on the market for less than 24 hours ...
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“Couldn't of asked for more from Dom to be honest. ......”

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Aug 29,2017
Minithumbup
By: 'Olly'
Aug 29,2017
0 people found
this helpful
Couldn't of asked for more from Dom to be honest. Found us a wide range of properties for us to view until finally finding the house for me and my partner. Would highly recommend Horlers to anyone....
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Comment on agent fees
Good
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“Kane was so amazing and extremely helpful. Always on hand ......”

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Aug 28,2017
Minithumbup
By: 'Kelly'
Aug 28,2017
0 people found
this helpful
Kane was so amazing and extremely helpful. Always on hand to answer questions at any time via Email and got back to us very fast. Very friendly and approachable. Made our first time renting a very pleasant experience....
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Comment on agent fees
Good
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“We recently sold our property through Horler and Assiciates Datchet. ......”

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Aug 25,2017
Minithumbup
By: 'Oliver Williams'
Aug 25,2017
0 people found
this helpful
We recently sold our property through Horler and Assiciates Datchet. Our main agent was Kane Barber-Moore. Kane was very professional, he knew our property well and therefore in our opinion sold it very well. Our house was only on the market for a month and ...
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Comment on agent fees
Good
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“Very pleased with all the staffeveryone is very friendly and ......”

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Aug 25,2017
Minithumbup
By: 'Steve P'
Aug 25,2017
0 people found
this helpful
Very pleased with all the staff everyone is very friendly and professional. I can relax with the knowledge my property is in good hands and is well looked after by your team thank you....
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Comment on agent fees
worth the fee
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“Could not ask for better. Always there to help, any ......”

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Aug 23,2017
Minithumbup
By: 'Olivia'
Aug 23,2017
1 people found
this helpful
Could not ask for better. Always there to help, any problems are solved very very quickly. Both Kane and Dominik have been excellent...
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Comment on agent fees
Good
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“I found Horler a very good estate agent, Dominick always ......”

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Apr 30,2017
Minithumbup
By: 'Michael'
Apr 30,2017
1 people found
this helpful
I found Horler a very good estate agent, Dominick always kept me and my girlfriend updated cant fault this agent one bit. Thank you....
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Comment on agent fees
Yes even discounted my fees
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“I always find the staff very helpful and very pleasant ......”

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Apr 29,2017
Minithumbup
By: 'australia'
Apr 29,2017
0 people found
this helpful
I always find the staff very helpful and very pleasant on the telephone, which is always very assuring and positive...
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Comment on agent fees
good
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“Horlers have managed my property for the last 7 years very ......”

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Apr 28,2017
Minithumbup
By: 'Ben Owen'
Apr 28,2017
0 people found
this helpful
Horlers have managed my property for the last 7 years very efficiently, Their letting fees are very competitive and any problems that have arisen were dealt with fast and effectively....
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Comment on agent fees
Good
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“First class staff and service.Always efficient and trustworthy and ......”

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Apr 28,2017
Minithumbup
By: 'David Kemp'
Apr 28,2017
0 people found
this helpful
First class staff and service.Always efficient and trustworthy and diligent.Take the stress out of the situation both for the tenant and the landlord....
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“Having used a number of other agents in the SL3 ......”

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Apr 28,2017
Minithumbup
By: 'Tenant in Datchet'
Apr 28,2017
0 people found
this helpful
Having used a number of other agents in the SL3 facility, i found Horler's to be the most professional in their approach to finding me a suitable property. I have been impressed with the way they handled my move in and any issues that i ...
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Comment on agent fees
Competitive fee's!
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“From the start to the finish a very professional agent ......”

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Apr 28,2017
Minithumbup
By: 'Alika'
Apr 28,2017
0 people found
this helpful
From the start to the finish a very professional agent and a very smooth process from viewing to agreeing the tenancy....
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Comment on agent fees
Competitive
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“I have found the whole team to be very friendly ......”

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Apr 28,2017
Minithumbup
By: 'Andy'
Apr 28,2017
0 people found
this helpful
I have found the whole team to be very friendly and responsive, any issues being resolved quickly and efficiently without any fuss. A great experience all round....
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N/A
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“I have used Kane and Dominick on a number of ......”

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Apr 28,2017
Minithumbup
By: 'Sam'
Apr 28,2017
0 people found
this helpful
I have used Kane and Dominick on a number of occasions when it comes to renting out my property. They are both brilliant at what they do and I would deffientley recommend this agent....
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Comment on agent fees
Very happy with the fees I pay
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“Kane was very helpful when helping to find a suitable ......”

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Apr 28,2017
Minithumbup
By: 'Mark H'
Apr 28,2017
0 people found
this helpful
Kane was very helpful when helping to find a suitable property which fit my budget. A friendly face so made me feel at ease though the process. An asset to the company....
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Comment on agent fees
Competitive fees
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“Horler [originally Stephen Uren] have represented us as letting agents ......”

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Apr 27,2017
Minithumbup
By: 'KMac'
Apr 27,2017
0 people found
this helpful
Horler [originally Stephen Uren] have represented us as letting agents since 2011 during which time we have received efficient and friendly service from all their staff. We would certainly recommend them without qualification to other prospective clients....
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Comment on agent fees
Competitively structured
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Horler Lettings – Complaints Procedure.
Information for Customers
Horler Lettings are a member of The Property Ombudsman Service (TPOS) and we aim to provide the highest standards of service to all our clients. Should you wish to make a formal written complaint, please follow the stages below.
Stage One - Branch Lettings Manager
All complaints should, in the first instance, be directed to the Lettings Manager of the branch you have been dealing with. Complaints made in writing will be acknowledged within seven working days. They will endeavour to resolve your complaint immediately, and no later than ten working days of the first notification. We do recommend that where possible you outline your complaint in writing, especially if it appears a complex issue.
Stage Two - Senior Lettings Manager
Should your complaint remain unresolved, then you can refer it on to the Senior Lettings Manager responsible for the office in question. We request that you send a written summary of your complaint to the Senior Lettings Manager within one month of receiving the Branch Manager's response. The Branch Manager will provide you with the Senior Lettings Manager’s name and address (of their office). The Senior Lettings Manager will acknowledge your complaint within seven working days of receipt of your letter and provide you with a written response within 15 working days.
Stage Three - The Property Ombudsman
After you have received a response from the Senior Lettings Manager and if you are not satisfied with their proposed resolution, you may approach The Property Ombudsman Service. Details of how to do this are contained within the Senior Lettings Manager’s final view point letter, The Property Ombudsman consumer guide or online at www.tpos.co.uk
Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints procedure is exhausted.
Last updated at 9:41 AM 22/01/2018 by allAgents

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