• Neil Maguire
    Neil Maguire
  • Denise Haines
    Denise Haines
  • Samantha Whatmore
    Samantha Whatmore
  • claim your profile
    Neul Maguire
  • claim your profile
    Denise Hanies
Sales & Lettings across the Bromley Borough.
Nov 30,2016
Minithumbup
By:
Nov 30,2016
Featured Review
0 people found
this helpful
Denise and Neil have recently helped us in selling our house and I would very much recommend them. They are very helpful and understanding which makes the whole process a lot easier and relaxed specially as you don't feel pushed like many other estate agents make you feel....
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Comment on agent fees
Good
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Nov 25,2016
Minithumbup
By:
Nov 25,2016
Featured Review
0 people found
this helpful
I hate moving home. It's a massive pain and it's never easy. However, I can say with absolute honesty that Homezone made the process of selling my home as easy and pain free as it possibly could be, thanks to their expertise, attention to detail, excellent customer service and willingness to do that one thing so many estate agent's fail to do: communicate. Right from the start when Neil valued our home, his easy going, friendly attitude struck a chord; there was not a whiff of hard sell, aggress...
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Comment on agent fees
Excellent. Struck us a very good deal and kept to it
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Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
1 people found
this helpful
Both Neil and Denise have been really helpful through our purchasing process. They were quick to respond to queries and always offered a friendly service....
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Comment on agent fees
Good
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
Featured Review
0 people found
this helpful
We sold and purchased flats through Home Zone during our recent move and it was far from straight forward thanks to the stamp duty changes, Brexit and other market factors, but 6 and a half months later we finally got over the line. During that time, not a week went by without an update from Neil or Denise and they genuinely seemed to care rather than it seeming like just another sale. I have to say, for the amount of time they dedicated to both our sale and purchase, they more than earned their...
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Comment on agent fees
Fair.
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
Featured Review
0 people found
this helpful
Denise was absolutely fantastic throughout the whole process of buying my new property. They are incredibly helpful as a first time buyer, her advice was great. They was always open in hearing out thoughts and opinions, which we appreciate highly. Would recommend them to anyone. Thank you Homezone...
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
It is difficult to speak highly enough of Neil and Denise - they were both a pleasure to work with throughout the house buying and selling process. They were both always available, offering practical advice and kind support when needed, always happy to recommend other people to work with (solicitors, removals etc) and managing our expectations throughout. A really excellent estate agent - thanks Neil and Denise!...
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Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
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Nice local firm - friendly and efficient, difficult time moving house and nice to have the help of a nice team...
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
Throughout a long and protracted sale, due to problems in my chain, Homezone and Denise in particular kept me informed with progress updates, even when the news was unwelcome. They tried continually to speed things up and seemed to give more effort than I have experienced with other agencies. They were helpful, very professional and always contactable. They were easy to speak to and I would thoroughly recommend them....
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Comment on agent fees
Not applicable, as I did not sell through them.
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Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
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from the initial contact at the branch to the final branch to the final completion of the sale was without doubt seem less and professional throughout, I was kept informed throughout the sale and was able to leave it to the professional company that Home Zone are. I would recommend then to anyone that want to buy or sell a property...
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Comment on agent fees
Good
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Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
Homezone sold my property this year and were fantastic. It was not a straight forward transaction, with 4 people in a chain, but they handled the whole thing with great professionalism. They were always available to discuss any updates and did an enormous amount of work behind the scenes. I would have no hesitation in recommending Homezone to anyone who wants to sell or buy a property in Shortlands....
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Comment on agent fees
Fantastic fees for the amount of work the team put into getting things across the finishing line
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Sep 30,2016
Minithumbup
By:
Sep 30,2016
0 people found
this helpful
My fiance and I recently purchased our first home, which can be a very daunting experience, but the team at HomeZone went above and beyond to help make this as smooth a process as possible. They had excellent knowledge of the market and sales process/timescale and were able to share this with us, which was a great help. When we were faced with set-backs and delays, they provided regular updates (often without prompting) and chased things on our behalf which was invaluable! Having heard horror st...
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Sep 22,2016
Minithumbup
By:
Sep 22,2016
0 people found
this helpful
excellent experience, both Neil and Denise were friendly and relaxed, knowledgeable and trustworthy, providing support throughout the process, making the rather stressful purchase of ones first property, and during the early days after the referendum, a much easier process provided accurate information about the property and did their best to accommodate requests for further information or repeat views of the property have good contacts with local professionals that can be of assistance with t...
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Comment on agent fees
n/a
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Sep 02,2016
Minithumbup
By:
Sep 02,2016
0 people found
this helpful
Neil and Denise at Homezone are honest, trustworthy and full of common sense. They really do care about you and your property and they are always willing to spend time with you to ensure you know the process and what happens next. Homezone gave us a smooth move and we would recommended them highly to everyone....
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Comment on agent fees
Fees are very competitive and considering the large amount if hard work that Neil and Denise do, they are a bargain!
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Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
We bought our house via Homezone and they were absolutely terrific from the viewing up until the purchase. Neil and Denise were always on top of things, ready to help and sympathetic. I can only strongly recommend them. What a breathe of fresh air compared to the arrogant and uninterested attitude of the bigger real estate agents in London....
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Comment on agent fees
Good
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
We used HZ to buy our house 9 years ago, and then again to sell it earlier this year, and we were very happy with their service on both occasions. They were great to deal with and we really felt like we had an ally during what can be a stressful process. Highly recommended....
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Comment on agent fees
Very reasonable
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
My boyfriend and I have just purchased our first home together through Homezone and as first time buyers we were really apprehensive about the process but Denise and Neil were fabulous throughout. It was quite a nerve wrecking time for us but they were both so supportive and quick to offer advice and guidance on a number of situations that were entirely new to us. I wouldn't hesitate recommending them to anyone who is in a similar situation and looking to get on the property ladder....
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May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
I'd like to thank the HomeZone team in Shortlands for the excellent service with the purchase of my new home. They were contactable at all times and able to deal with whatever queries I had in a very efficient manner. On the numerous occasions that I needed to go back to the property the agency was extremely accommodating and flexible. They were always very polite and helpful. I would definitely recommend their services to anyone looking to buy or sell their property....
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May 31,2016
Minithumbup
By:
May 31,2016
0 people found
this helpful
I recently purchased a property with Homezone and dealt with a number of their staff at both branches. I found everyone to be honest, professional, helpful and quick to respond. They made the purchase relatively stress free and I would be happy to endorse them....
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May 16,2016
Minithumbup
By:
May 16,2016
0 people found
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I am writing this review on behalf of my Mother in Law as she is 89. Homezone sold her property and throughout a fairly long and complicated process, the first purchaser dropped out through no fault of Homezone, they always kept us informed and acted in a professional manner. We were very pleased with the sale price and would recommend them....
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Comment on agent fees
very fair.
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Apr 30,2016
Minithumbup
By:
Apr 30,2016
0 people found
this helpful
From initial contact to date, we have found HomeZone, Shortlands, to be professional and helpful beyond expectation. Each staff member has been a mine of information and so pleasant to deal with throughout the purchase phase of our new apartment. Our queries have been dealt with expertly and efficiently and in fact their assistance continues. We cannot recommend more highly....
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Apr 13,2016
Minithumbup
By:
Apr 13,2016
0 people found
this helpful
Very impressed by the service and level of professionalism we received from HOMEZONE. We bought our first house via them 4 years ago and this time they helped us with purchasing the second one. They were very knowledgeable of the area we were searching in and made us feel at ease with answers to our important questions. Would not hesitate to recommend HOMEZONE to people we know in future....
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
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Just bought 2 properties through Neil. The leases and terms were not that straight forward, but his calmness under pressure and polite but to the point manner meant they were probably the smoothest purchases we have ever made. I found the whole branch to be refreshingly genuine and efficient and would definitely use them again. I never usually leave reviews, but felt compelled having finally found an honest agency....
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Mar 11,2016
Minithumbup
By:
Mar 11,2016
0 people found
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Firstly, I can't recommend Homezone highly enough. Matthew and Denise in particular were so very helpful but the whole team are fantastic. I recently bought a property with them and they simply made the whole process a LOT less stressful and most certainly helped keep the purchase moving along at a quick pace. As a previous renter for many years and looking at a fair amount of properties with other agents before dealing with Homezone, I have dealt with many many different estate agents over t...
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Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
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I fully recommend Homezone to any new customers, a first class service from start to finish. Everyone at the shop was incredibly helpful throughout, and nothing was too much for them. I don't think our chain would have progressed without the team. Well done Homezone....
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Comment on agent fees
Good
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Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
We sold our flat with Homezone and were consistently impressed with their professional, friendly and trustworthy service. We were surprised that an Estate Agent could be this good! Everyone we dealt with was great but Denise deserves a special mention: she always answered our queries quickly and intelligently and I'm sure our chain wouldn't have completed so smoothly without her. Highly recommended....
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Feb 09,2016
Minithumbup
By:
Feb 09,2016
0 people found
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We were well looked after by very capable competent staff who guided us every step of the way to a successful sale of our property....
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Comment on agent fees
good
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Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Neil and Samantha dealt with our sale and proved to be a very efficient team. Very friendly and kept us updated regularly on progress. All went smoothly. I would also like to thank Matthew who kindly gave my daughter some complimentary advice on her first time buy up north which was invaluable to her. Thank you to all of you for your friendly and professional approach to selling. Definitely recommend you to others and use you again....
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Comment on agent fees
Fees were very reasonable of pared to other agents.
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Jan 26,2016
Minithumbup
By:
Jan 26,2016
0 people found
this helpful
We bought our flat through Homezone. It was a lengthy, process, through no fault of the agents. Denise, Neil, Samantha and Matthew all worked diligently to ensure our purchase went as smoothly as possible. They gave of their time, sorting out any problem which arose and keeping us up to date by telephone or email. Throughout they remained cheerful and supportive....
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Jan 25,2016
Minithumbup
By:
Jan 25,2016
0 people found
this helpful
A fantastic experience! After a terrible time with another agent, we contacted Homezone to take over. The professionalism shown from the initial telephone call all the way through to completion of the sale was first class. What we really loved about the service was the communication, this was lacking with the previous agent, but Neil and his team made us feel like we were there number one client. And, the sale was quick and pain free! A big thanks to Denise also!...
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Comment on agent fees
Good
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Jan 18,2016
Minithumbup
By:
Jan 18,2016
0 people found
this helpful
One hears many negative comments about estate agents, many of which are justifiable, but my experience with Homezone has been a totally positive one. I used them, as I was told they were honest and had integrity. I found this to be true. The staff are friendly and helpful. They are a small, independent agency, so they can provide a personal service often lacking in larger companies. This is a team you really want on your side....
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Jan 16,2016
Minithumbup
By:
Jan 16,2016
0 people found
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We had a privilege of working with Matthew and Denise at Homezone. when looking to purchase a property for our daughter. They both are extremely knowledgeable, professional , competence and friendly with integrity and grace. We found working with Denise was a joy and felt she was always there to help us in every step of the processes. Denise emanates a sense of trust -worthiness that makes you feel very much SECURE . Denise is a true professional in every sense of the word and puts her ...
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Comment on agent fees
N/A
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Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Neil and Denise from Homezone where able to offer us a more tailor-made, unique service when they sold our house for us in December 2015. You can only get this level of service from the smaller, independent agents like HZ. We felt comfortable calling them with even the smallest query. Nothing was too much for them. Would definitely recommend their service to family and friends. They also offer competitive rates!...
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Comment on agent fees
Very competitive!
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Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
this helpful
Initially Neil Maguire dealt with my sale. He came out straight away and valued my flat and explained the pros and cons of selling it whilst the roof was still being fixed. He was honest and realistic. when the property did not sell Neil always dealt with my queries (sometimes rants) calmly and empathetically. When a potential buyer was delaying making a decision and i was on a deadline to purchase another property Neil was dynamic in re-listing the property with new photos (the roof had been re...
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Comment on agent fees
Homezone charge 1% which i though was reasonable when the cheapest my girlfriend was quoted in Westerham was 1.25%
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Nov 17,2015
Minithumbup
By:
Nov 17,2015
0 people found
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A thoroughly professional yet friendly and approachable firm who did all they could to keep me in the loop and to ease the stress of buying a property. I always felt the people I dealt with had my best interests at heart and were honest about what was happening elsewhere in the chain. I would definitely recommend HomeZone to anyone considering buying a property....
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Nov 16,2015
Minithumbup
By:
Nov 16,2015
0 people found
this helpful
Great prompt service which secured a turnaround of 8 weeks from the 1st date I saw the property to the day I moved in. Questions answered in a timely manner and courteously. Definitely happy to use services again in the near future. Thanks HZ! Janine...
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Areas covered
  • BR2
  • Bromley
  • BR3
  • Beckenham
  • BR1
  • Shortlands
  • BR4
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £170,000
  • Max: £840,000

Letting
  • Min: £0
  • Max: £170,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 80 0 51 0 1 0
Neil Maguire Neil Maguire
Director
71 reviews

About Neil No description set View full profile
Denise Haines Denise Haines
Sales Co-ordinator
66 reviews

About Denise No description set View full profile
Samantha Whatmore Samantha Whatmore
11 reviews

About Samantha No description set View full profile
Neul Maguire - upload your photo Neul Maguire
0 reviews

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Denise Hanies - upload your photo Denise Hanies
0 reviews

About Denise No description set View full profile

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Last updated at 2:41 PM 17/10/2016 by Neil maguire

Complaints Procedure

In the unlikely event that a customer has a complaint, Neil Maguire - Director at Homezone invites you to contact him to discuss your complaint and find a solution. At Homezone, we pride ourselves in ensuring every customer is given our very best attention and customer services.
Last updated at 2:41 PM 17/10/2016 by Neil maguire

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