The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.9/5, 412 Reviews
98% Recommended
99% sales valuation accuracy
98% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 99.00% | 98.00% | £60,000 | £1,920,000 |
Hills
Sentinel House, Albert Street, Manchester, Greater Manchester
M30 0SS
0161 7074900





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By : 'Kate'
Services : Sales (As a Vendor)
Sold price : £141
Would you recommend ? : Yes
Postcode : M6
I am really happy with the service I have received from hills both members of staff are friendly, positive and keep me up to date an at ease throughout my experience with them. Charlotte on 1st sale Leah on 2nd as the 1st buyer pulled out at last minute, within one week my house was re-sold they... Read Full Review
Good couldn't of asked for better service
By : 'Ron'
Services : Sales (As a Vendor)
Sold price : £100600
Would you recommend ? : Yes
Postcode : M30
Leah has been responsible for selling out house in Eccles, she has always been very responsive to our enquiries and has found us a number of potential buyers at over our asking price. Very well... Read Full Review
Very fair fees and no sale no fee.

By : 'Happy'
Services : Sales (As a Buyer)
Sold price : £160000
Would you recommend ? : Yes
Postcode : M30
Charlotte has been great to deal with in what turned out to be a very protracted purchase for one reason and another. There was lots of chasing back and forth between solicitors, us and the vendor and she worked very hard to get the deal over the... Read Full Review
N/A
By : 'Adele'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M6
An exceptional service from the whole team at Hills Residential. Their realistic valuation, proffessional photography and pro active approach ensured we had constant viewings from day one. All of the staff are friendly, highly effecient and kept us constantly updated. We accepted an offer in under... Read Full Review

By : 'Mag'
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : M30
Charlotte was very professional when she put my house on the market. She found me a buy within a week and progressed the sale quickly. I wouldn't hesitate to use hills residential... Read Full Review
By : 'Mike'
Services : Sales (As a Vendor)
Sold price : £100000
Would you recommend ? : Yes
Postcode : M30
Leah did a great job helping sell our house quickly at a price level we wanted. Faultless job. Communication spot... Read Full Review
Fees were of a level we would expect to pay and very good value for money.

By : 'Suzanne'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M6
Great service with friendly helpful staff, dealt with Charlotte mainly who was always available or got back to us quickly regarding any queries we... Read Full Review
Good

By : 'Manon'
Services : Sales (As a Buyer)
Sold price : £130000
Would you recommend ? : Yes
Postcode : M6
Very efficient service from start to finish. Provided me with everything I needed for the sale to go through as quickly as possible. Would highly... Read Full Review
Good
By : 'BP88'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M30
Received helpful and friendly service from Hills Residential throughout the process of buying my first home. Quick responses, would recommend. Charlotte was particularly... Read Full Review
By : 'Jen'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M30
I dealt with Leah who was very efficient and professional. I'd definitely use her/them again. Very speedy purchase with no... Read Full Review
By : 'Kim'
Services : Sales (As a Buyer)
Sold price : £92000
Would you recommend ? : Yes
Postcode : M6
Leah spotted what we were looking for when we first met, she called us the minute the property we bought was listed, showed us round and helped us to make a sensible offer. She then continued to manage the buying process, putting us in touch with a mortgage advisor, chasing up both sellers and... Read Full Review
Buying and selling agent is great!

By : 'Ben'
Services : Sales (As a Vendor)
Sold price : £170000
Would you recommend ? : Yes
Postcode : M65N
Charlotte has been very helpful and supportive throughout the sale of our home and would recommend her in a heart... Read Full Review
Fee based on a percentage of sale, sale agreed above asking price. Awaiting final survey and exchange of contracts
By : 'Ash'
Services : Sales (As a Buyer)
Sold price : £150000
Would you recommend ? : Yes
Postcode : M6
From start to finish Leah was with me throughout. as a first-time buyer, there were many things I did not know about in regards to what's involved Leah answered any questions I had and if she didn't have them pointed me towards the right people to go to to get what I needed. Very good... Read Full Review
Knowledgeable
By : 'Miss'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M6
Leah was very helpful and went above and beyond in helping me purchase my first house. Leah is a fantastic sales consultant she is a credit to Hills. I had a stressful six months purchasing my first property but couldn't of done it without Leah. She understood how I was feeling throughout... Read Full Review


By : 'Matty'
Services : Sales (As a Vendor)
Sold price : £125000
Would you recommend ? : Yes
Postcode : M30
Fantastic service, very professional, answer any queries, couldn't have done anymore to help our sale go smoothly. Very warm and welcoming... Read Full Review
Good
By : 'Helen'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M30
Leah, thank you so much. As a first time buyer, I now believe all property purchases are this easy! I know you were working wonders to make sure it all went through. Thanks for your help. I love my new... Read Full Review

By : 'Joanne'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M30
I feel compelled to provide a review for these employees - I dont do this often but in this case - I had to! Abbie and Hollie have been fantastic and so supportive to me through a very difficult chain. They have been driven, compassionate and ultimate professionals. During the process Hollie went... Read Full Review
NA

By : 'AnnaZ.'
Services : Sales (As a Vendor)
Sold price : £145000
Would you recommend ? : Yes
Postcode : M30
Thank you Charlotte for your hard work, help, and support in the sale of my house. I really appreciate all of your time and effort and profesional manner. Kind Regards Anna... Read Full Review

By : 'Gaz'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : M30
I bought my house through Hills and, when it was time to upsize, went back to them to sell. As a buyer, Hills were superb. When arranging viewings, most agents needed lots of notice and often failed to return calls - Hills on the other hand answered calls late in the evening, 7 days a week and... Read Full Review
Good. Hills offered two options - a fixed price up-front (which at the time, with accompanied viewings included, was actually cheaper than the upfront fees I was quoted by the hybrid/online agents with the cringey TV adverts) or alternatively a fee on completion, which again was very reasonable and was the option I chose.
By : 'Rachel'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : M5
The service I received from Hills Residential Eccles was really great. Buying a house is honestly one of the most stressful times but Leah was always in contact with me, she would update me on a weekly/daily basis and was so friendly. I really appreciated all the hard work she went to to get... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 11/6/2017, 4:52:20 AM by allAgents