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    Martin
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    Chris
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    Abigail
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    Charlotte
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    Leah
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    Sarah
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    Hollie
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    Andy
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    Holly
Hills Residential is an independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, we offer an experienced and local service at great value. We are licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents. We aim to provide our customers with a professional, reliable and honest a Read full description...pproach to buying and selling property. Our approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. We pride ourselves on getting you the best possible price, in the shortest possible timeframe. At Hills Residential we have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Our website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property we go beyond the conventional property search.
Hills Residential

Sentinel House Eccles, Manchester
Greater Manchester
M30 0SS

0161 7074900
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Properties for Sale
Properties to Rent

“Leah!...”

Feb 13,2019
Minithumbup
Leah
By: 'John'
Feb 13,2019
0 people found
this helpful
Just wanted to give some feedback, not sold or bought with hills. Despite not directly being a customer of hills , the customer service received off Leah Bolton in your Eccles office has been great , constantly in touch regarding my property and perspective properties when looking ...
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Comment on agent fees
Similar to competitors
Was this helpful? Yes

“Excellent service...”

Feb 07,2019
Minithumbup
Sarah
By: 'MartinM'
Feb 07,2019
0 people found
this helpful
I am very pleased the service provided by Hills Residential, in particular Sarah McGarity, in relation to a recent purchase of a property in Swinton. Throughout the process Sarah was proactive in following up with both the vendor and myself, and this ensured that any ...
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“extreemly helpful and friendly...”

Feb 01,2019
Minithumbup
Hollie
By: 'Anthony'
Feb 01,2019
0 people found
this helpful
I have dealt with Hollie from start to finish and she's been fantastic with me. Due to me being a first time buyer there has been a lot I haven't understood and she's been fantastic at answering my questions and has always got back to ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Great service...”

Jan 26,2019
Minithumbup
Charlotte
Abigail
By: 'Phil'
Jan 26,2019
0 people found
this helpful
Excellent, communicative estate agents who understand what you need when buying and selling homes. We would highly recommend Hills, Charlotte and Abbie were always there around the clock ready to help with any query, big or small....
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Was this helpful? Yes

“House sold within 2 weeks!...”

Jan 21,2019
Minithumbup
Charlotte
By: 'Stu & Steve'
Jan 21,2019
0 people found
this helpful
Great service & advice from Charlotte and others. Our house was sold within 2 weeks at the asking price. Very happy with the professional service offered....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes

“Very positive experience...”

Jan 20,2019
Minithumbup
Charlotte
By: 'Faith'
Jan 20,2019
0 people found
this helpful
Charlotte was great at getting feedback on viewings and keeping me informed. She always got back to me when I had any queries. I think the whole team were very efficient and worked together well....
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Comment on agent fees
About average
Was this helpful? Yes

“Professional Service...”

Jan 18,2019
Minithumbup
Charlotte
Leah
By: 'Mr R Ariane'
Jan 18,2019
0 people found
this helpful
Thanks to Charlotte and Leah who made buying my first house really enjoyable, Great knowledge and a pleasure to deal with!...
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Comment on agent fees
Good
Was this helpful? Yes

“Buyer pulled out - no problems in the end!...”

Jan 18,2019
Minithumbup
Charlotte
Leah
By: 'Samuel'
Jan 18,2019
0 people found
this helpful
I sold my flat with Hills and, after the buyer pulled out due to mortgage issues, Charlotte made sure everything for the sale was in place and there were no further hindrances - my flat was re-listed the very same day and it meant I ...
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Was this helpful? Yes

“Excellent service from start to finish. No phone call to them ever felt like they didnt know exactly where my sale and purchase were at!!...”

Jan 18,2019
Minithumbup
Charlotte
Hollie
By: 'Jackie M.'
Jan 18,2019
0 people found
this helpful
Thank you all you are a great team and sorry if i've missed anyone who took my numerous calls!!...
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Comment on agent fees
Good for level of service.
Was this helpful? Yes

“Excellent...”

Jan 16,2019
Minithumbup
Charlotte
By: 'Future Constructions'
Jan 16,2019
0 people found
this helpful
An excellent, efficient and friendly agent, with great local knowledge. The buying process has been swift and effective. I would highly recommend Hills and thank Charlotte for assistance with recent transactions...
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Was this helpful? Yes

“we were delighted with the friendly and excellent service, quick sale, helpful advice and overall brilliant wprk....”

Dec 03,2018
Minithumbup
Charlotte
Abigail
By: 'keith'
Dec 03,2018
0 people found
this helpful
We were very pleased with the friendly staff, excellent service, quick sale, helpful advice and overall brilliant operation. We would definitely recommend Hills....
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Comment on agent fees
Gpod
Was this helpful? Yes

“Highly Recommended...”

Nov 28,2018
Minithumbup
Abigail
Charlotte
By: 'David L'
Nov 28,2018
0 people found
this helpful
The team at Hills were fantastic in assisting with the sale of my property. Having been recommended by a friend, they delivered the sale with exceptional communicaiton despite a challenging buyer!...
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Comment on agent fees
Fees were appropriate
Was this helpful? Yes

“Friendly & very professional staff...”

Nov 22,2018
Minithumbup
By: 'Salah'
Nov 22,2018
0 people found
this helpful
A pleasure to deal with Hills. A very professional team, I dealt with all team members in different occasions and everyone of them was friendly and polite and went out there way to help me. Thank you guys...
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Comment on agent fees
Good
Was this helpful? Yes

“A happy customer...”

Nov 19,2018
Minithumbup
By: 'Scott Wright'
Nov 19,2018
0 people found
this helpful
Ever since Martin valued and measured our home to the final viewing with Charlotte on our new home and the many phone calls, Hills have done themselves proud and made the whole buying and selling process a stress free experience. Comminication between all parties has ...
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Comment on agent fees
Good
Was this helpful? Yes

“Outstanding customer service...”

Nov 15,2018
Minithumbup
Leah
By: 'James McGuire'
Nov 15,2018
0 people found
this helpful
Excellent service from start to stressful finish (my solicitors fault). Leah was exceptional, great communication and excellent tenacity. Leah helped me with her advice and experience and chasing up my dishonest solicitors. I can't fault the service provided and I hope the vendors felt the ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Review for Charlotte...”

Nov 14,2018
Minithumbup
Charlotte
By: 'Lydia and Mike'
Nov 14,2018
0 people found
this helpful
Charlotte is highly recommended. She is professional and really helpful. We are 1st time buyers and she pointed us in the right direction for everything. Would recommend to anybody looking to buy a house...
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Comment on agent fees
Charlotte is highly recommended. She is great, professional and really helpful. She helped us with everything which got us to where we are now ( getting the keys to our new property) highly recommended
Was this helpful? Yes

“House Sale...”

Nov 13,2018
Minithumbup
Charlotte
By: 'J Murphy'
Nov 13,2018
0 people found
this helpful
Very pleased with the service. Particularly good when the "going got tough" with the transaction at an early stage.Good people to deal with....
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Comment on agent fees
Fair
Was this helpful? Yes

“Best agents in the area...”

Nov 11,2018
Minithumbup
Charlotte
Abigail
By: 'Andy C'
Nov 11,2018
0 people found
this helpful
Easily the best agents in the area. Everyone is really friendly and super helpful. Just when we've given up hope of finding a house Charlotte called us out of the blue with our perfect home. We're getting the keys next week and we can't wait... ...
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Was this helpful? Yes

“Great service...”

Nov 11,2018
Minithumbup
By: 'Miranda'
Nov 11,2018
0 people found
this helpful
I found my agent extremely supportive and understanding through the whole sales process - I had a sale that went through and one that fell through quite late in the process. I also bought my house using the same company. Leah was always respectful to ...
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Was this helpful? Yes

“Highly Recommended...”

Nov 09,2018
Minithumbup
Charlotte
By: 'Sharon & Barbara Pimbley'
Nov 09,2018
0 people found
this helpful
Charlotte helped my mum to downsize to a lovely new home. Both my mum's property and the property she bought were through the Eccles branch. Moving house is a daunting experience for most people and it was something my mum, at 80 years of age, wasn't ...
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Comment on agent fees
The fees were ok, but are more expensive than some competitors.
Was this helpful? Yes

“Fantastic...”

Nov 08,2018
Minithumbup
Leah
Charlotte
By: 'Kate atherton'
Nov 08,2018
0 people found
this helpful
I am really happy with the service I have received from hills both members of staff are friendly, positive and keep me up to date an at ease throughout my experience with them. Charlotte on 1st sale Leah on 2nd as the 1st buyer pulled ...
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Comment on agent fees
Good couldn't of asked for better service
Was this helpful? Yes

“Always available. Quick responses a d very knowledgeable...”

Nov 08,2018
Minithumbup
By: 'Leechar4'
Nov 08,2018
0 people found
this helpful
Within 6 days of listing our house Hills managed to get us an acceptable offer with still clients to view our property. Thank you Hills....
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Comment on agent fees
Very reasonable. I would rather pay this than less for the service you get over other online competitors
Was this helpful? Yes

“Highly Recommended...”

Nov 08,2018
Minithumbup
Charlotte
Abigail
By: 'Michele Simister'
Nov 08,2018
0 people found
this helpful
I can fully recommend Hill Residential. From the moment I decided I was going to sell my house they were brilliant. Martin came out within a couple of days and my house was on the market (and sold) within four days of making the initial ...
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Comment on agent fees
What I expected
Was this helpful? Yes

“Excellent service...”

Nov 07,2018
Minithumbup
Leah
By: 'Ron Cufley'
Nov 07,2018
0 people found
this helpful
Leah has been responsible for selling out house in Eccles, she has always been very responsive to our enquiries and has found us a number of potential buyers at over our asking price. Very well done....
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Comment on agent fees
Very fair fees and no sale no fee.
Was this helpful? Yes

“Leah did a great job helping us sell our house quickly at a price level we wanted. Faultless job. Communication was spot on.....”

Nov 06,2018
Minithumbup
Leah
By: 'Mike'
Nov 06,2018
0 people found
this helpful
Leah did a great job helping sell our house quickly at a price level we wanted. Faultless job. Communication spot on....
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Comment on agent fees
Fees were of a level we would expect to pay and very good value for money.
Was this helpful? Yes

“Very happy vendor...”

Nov 06,2018
Minithumbup
Charlotte
By: 'Mag'
Nov 06,2018
0 people found
this helpful
Charlotte was very professional when she put my house on the market. She found me a buy within a week and progressed the sale quickly. I wouldn't hesitate to use hills residential again....
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Was this helpful? Yes
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M41
  • M44
  • M32
  • URMST
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £13,000
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 8 0 162 1 86 0 4 2
Staff picture Martin
(42)

Staff picture Chris
(30)

Staff picture Abigail
(54)

Staff picture Charlotte
(96)

Staff picture Leah
(43)

No image available Sarah
(2)

Staff picture Hollie
(8)

No image available Andy
(3)

Staff picture Holly
(1)

Fees

Fixed fees based on the property price. All on a NO SALE NO FEE basis, with no tie-in period, no upfront fees and no withdrawal fees. Offering some of the most competitive sales and lettings fees in the Manchester area
Last updated at 06/11/2017, 10:22 AM by allAgents

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

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