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    Martin
  • Staff picture
    Abigail
  • Staff picture
    Charlotte
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    Leah
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    Hollie
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    Andy
Hills Residential is an independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, we offer an experienced and local service at great value. We are licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents. We aim to provide our customers with a professional, reliable and honest a Read full description...pproach to buying and selling property. Our approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. We pride ourselves on getting you the best possible price, in the shortest possible timeframe. At Hills Residential we have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Our website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property we go beyond the conventional property search.
Hills Residential

Sentinel House, Albert Street Eccles, Manchester
Greater Manchester
M30 0SS

0161 7074900
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Properties for Sale
Properties to Rent

“Charlotte was amazing. Couldn't have found ou......”

Jun 21,2019
Minithumbup
By: 'Joshua Gabrielides'
Jun 21,2019
0 people found
this helpful
Charlotte was amazing. Couldn't have found our home without her. Always there to answer anything we needed. Highly recommend if anyone is looking to buy for first time or move home...
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“I can't recommend Hills residential enough. F......”

Jun 20,2019
Minithumbup
By: 'Pamela Unsworth'
Jun 20,2019
0 people found
this helpful
I can't recommend Hills residential enough. From initial meeting with jack right through to exchange with Leah and all the other estate agents whom communicated exceptionally with me - the service was great . Always returned my calls . Communicated with both myself as the seller and ...
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“Highly Recommended...”

Jun 18,2019
Minithumbup
Leah
By: 'Hannah'
Jun 18,2019
0 people found
this helpful
I honestly don't think I can put across how brilliant Leah has been. She has taken the time to understand my needs, kept in regular in contact throughout the process and finally got it over the line with my offer being accepted!! I could not ...
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Comment on agent fees
N/A
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“Excellent, personal, reassuring and efficient service...”

Jun 18,2019
Minithumbup
By: 'TW1985'
Jun 18,2019
0 people found
this helpful
Leah made what could have been a massively stressful process a breeze. Viewings were made completely stress free, a buyer was found very quickly, and she totally took over comms from that point onwards. She was always on hand and knowledgable enough to answer all ...
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“Buyer Experience...”

Jun 13,2019
Minithumbup
By: 'Katie Higson'
Jun 13,2019
0 people found
this helpful
The property I bought was being sold by Hills Residential. Have received fantastic service from Abigail from beginning to end. All my emails and questions were answered promptly and it made the process a lot easier. A big thank you to Abigail and the team!...
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“Fantastic Estate agents...”

Jun 10,2019
Minithumbup
Leah
By: 'Mike'
Jun 10,2019
0 people found
this helpful
I have been dealing with Hills Residential to help me purchase a house and they have been excellent. In particular Leah Bolton who is handling the purchase, she is always on hand to help with any issues or questions I have and responds quickly. She ...
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Comment on agent fees
N/A
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“Leah Bolton review...”

Jun 07,2019
Minithumbup
Leah
Charlotte
By: 'Sean powell'
Jun 07,2019
0 people found
this helpful
A very positive ,helpful,and friendly lady Leah Bolton has been extremely help full all the way through the sale and perchase of my property's I would highly reccomend hills due to the consistent help and hard work put in a massive thank you very ...
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Comment on agent fees
Good
Was this helpful? Yes

“FANTASTIC...”

Jun 05,2019
Minithumbup
Charlotte
By: 'Kevin'
Jun 05,2019
0 people found
this helpful
Charlotte has been absolutely fantastic from start to finish. She went above and beyond in every aspect of my property purchase. She was always available, happy to help and keep the sale moving forward in any way she could. I couldn't be happier with Hills ...
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“Fantastic...”

Jun 02,2019
Minithumbup
Charlotte
Abigail
By: 'Mottram'
Jun 02,2019
0 people found
this helpful
Brilliant from start to finish nothing to much trouble always ready with advice if needed Charlotte was very helpful and polite...
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Comment on agent fees
Happy with fees
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“Excellent...”

Jun 01,2019
Minithumbup
By: 'Suzanne Goodwin'
Jun 01,2019
0 people found
this helpful
Charlotte made the purchase of our property very easy. She was always available and extremely helpful. Can not recommend her enough. Excellent service. Thank you....
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“Excellent Service...”

May 24,2019
Minithumbup
Leah
Andy
By: 'Daniel & Rebecca'
May 24,2019
0 people found
this helpful
All the staff at Hills Residential from first point of contact were really professional and very helpful. As were were first time buyers Leah and Andy really helped us to understand the process and give us great advice along the way, which helped when it ...
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Comment on agent fees
Very Good
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“Fantastic!!!...”

May 22,2019
Minithumbup
Leah
By: 'Jason'
May 22,2019
0 people found
this helpful
Leah and the team were on the ball throughout the process. Absolute pleasure working with them. Definitely recommended by me and my family....
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Comment on agent fees
Slightly higher fee than other estate agents but well worth it.
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“Great service...”

Apr 18,2019
Minithumbup
Charlotte
By: 'Sally Y'
Apr 18,2019
0 people found
this helpful
Great service from everyone at Hills during our recent sale and purchase, always willing to help with any queries and very efficient communication....
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“Brilliant Work...”

Apr 01,2019
Minithumbup
Leah
By: 'Great Service'
Apr 01,2019
0 people found
this helpful
Totally worth the money. Hard working and helpful estate agents. Really nice to deal with. Regular up dates and always available for advice and help. Great Service!...
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Comment on agent fees
Had two options so their fee system seemed very fair
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“Helpful and friendly...”

Apr 01,2019
Minithumbup
Leah
By: 'Andrew and Lisa'
Apr 01,2019
0 people found
this helpful
All staff were really helpful and friendly. Having not bought a house in a number of years, Leah really helped us to understand the process. She gave us advice which even helped with our solicitors. Very quick to respond to any questions, and will use ...
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“Excellent...”

Apr 01,2019
Minithumbup
Leah
By: 'Frank Birchenough'
Apr 01,2019
0 people found
this helpful
Although I have nominated Leah, because she has been my main point of contact, I would not want to leave out all the staff members at Hills. All have been excellent, with Leah absolutely brilliant. I can recommend Hills without reservation. And would further caution ...
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Comment on agent fees
See above.
Was this helpful? Yes

“Superb service...”

Mar 29,2019
Minithumbup
By: 'Margaret Eley'
Mar 29,2019
1 people found
this helpful
Amazingly complete, professional and friendly service. Every development was immediately relayed to us and all the staff that helped us sell our house were brilliant. Thank you all and the best of luck....
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Comment on agent fees
Fair and well worth it.
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“Leah!...”

Feb 13,2019
Minithumbup
Leah
By: 'John'
Feb 13,2019
0 people found
this helpful
Just wanted to give some feedback, not sold or bought with hills. Despite not directly being a customer of hills , the customer service received off Leah Bolton in your Eccles office has been great , constantly in touch regarding my property and perspective properties when looking ...
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Comment on agent fees
Similar to competitors
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“Excellent service...”

Feb 07,2019
Minithumbup
Sarah
By: 'MartinM'
Feb 07,2019
0 people found
this helpful
I am very pleased the service provided by Hills Residential, in particular Sarah McGarity, in relation to a recent purchase of a property in Swinton. Throughout the process Sarah was proactive in following up with both the vendor and myself, and this ensured that any ...
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“extreemly helpful and friendly...”

Feb 01,2019
Minithumbup
Hollie
By: 'Anthony'
Feb 01,2019
0 people found
this helpful
I have dealt with Hollie from start to finish and she's been fantastic with me. Due to me being a first time buyer there has been a lot I haven't understood and she's been fantastic at answering my questions and has always got back to ...
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Comment on agent fees
Very good
Was this helpful? Yes

“Great service...”

Jan 26,2019
Minithumbup
Charlotte
Abigail
By: 'Phil'
Jan 26,2019
0 people found
this helpful
Excellent, communicative estate agents who understand what you need when buying and selling homes. We would highly recommend Hills, Charlotte and Abbie were always there around the clock ready to help with any query, big or small....
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“House sold within 2 weeks!...”

Jan 21,2019
Minithumbup
Charlotte
By: 'Stu & Steve'
Jan 21,2019
0 people found
this helpful
Great service & advice from Charlotte and others. Our house was sold within 2 weeks at the asking price. Very happy with the professional service offered....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes

“Very positive experience...”

Jan 20,2019
Minithumbup
Charlotte
By: 'Faith'
Jan 20,2019
0 people found
this helpful
Charlotte was great at getting feedback on viewings and keeping me informed. She always got back to me when I had any queries. I think the whole team were very efficient and worked together well....
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Comment on agent fees
About average
Was this helpful? Yes

“Professional Service...”

Jan 18,2019
Minithumbup
Charlotte
Leah
By: 'Mr R Ariane'
Jan 18,2019
0 people found
this helpful
Thanks to Charlotte and Leah who made buying my first house really enjoyable, Great knowledge and a pleasure to deal with!...
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Comment on agent fees
Good
Was this helpful? Yes

“Buyer pulled out - no problems in the end!...”

Jan 18,2019
Minithumbup
Charlotte
Leah
By: 'Samuel'
Jan 18,2019
0 people found
this helpful
I sold my flat with Hills and, after the buyer pulled out due to mortgage issues, Charlotte made sure everything for the sale was in place and there were no further hindrances - my flat was re-listed the very same day and it meant I ...
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“Excellent service from start to finish. No phone call to them ever felt like they didnt know exactly where my sale and purchase were at!!...”

Jan 18,2019
Minithumbup
Charlotte
Hollie
By: 'Jackie M.'
Jan 18,2019
0 people found
this helpful
Thank you all you are a great team and sorry if i've missed anyone who took my numerous calls!!...
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Comment on agent fees
Good for level of service.
Was this helpful? Yes
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M41
  • M44
  • M32
  • URMST
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 98% 98%
Price range of properties reviewed
Sales
  • Min: £13,000
  • Max: £1,920,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS Sales TPOS Lettings TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 9 0 171 1 93 0 4 2
Staff picture Martin
(42)

Staff picture Abigail
(55)

Staff picture Charlotte
(100)

Staff picture Leah
(52)

Staff picture Hollie
(9)

No image available Andy
(4)

No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

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