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    Martin
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    Chris
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    Abigail
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    Charlotte
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    Leah
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    Sarah
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    Hollie
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    Andy
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    Holly
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    Rebecca
Hills Residential is an independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, we offer an experienced and local service at great value. We are licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents. We aim to provide our customers with a professional, reliable and honest a Read full description...pproach to buying and selling property. Our approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. We pride ourselves on getting you the best possible price, in the shortest possible timeframe. At Hills Residential we have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Our website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property we go beyond the conventional property search.
Hills Residential

Sentinel House Eccles, Manchester
Greater Manchester
M30 0SS

0161 7074900
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Properties for Sale
Properties to Rent

“we were delighted with the friendly and excellent service, quick sale, helpful advice and overall brilliant wprk....”

Dec 03,2018
Minithumbup
Charlotte
Abigail
By: 'keith'
Dec 03,2018
0 people found
this helpful
We were very pleased with the friendly staff, excellent service, quick sale, helpful advice and overall brilliant operation. We would definitely recommend Hills....
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Comment on agent fees
Gpod
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“Highly Recommended...”

Nov 28,2018
Minithumbup
Abigail
Charlotte
By: 'David L'
Nov 28,2018
0 people found
this helpful
The team at Hills were fantastic in assisting with the sale of my property. Having been recommended by a friend, they delivered the sale with exceptional communicaiton despite a challenging buyer!...
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Comment on agent fees
Fees were appropriate
Was this helpful? Yes

“Friendly & very professional staff...”

Nov 22,2018
Minithumbup
By: 'Salah'
Nov 22,2018
0 people found
this helpful
A pleasure to deal with Hills. A very professional team, I dealt with all team members in different occasions and everyone of them was friendly and polite and went out there way to help me. Thank you guys...
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Comment on agent fees
Good
Was this helpful? Yes

“A happy customer...”

Nov 19,2018
Minithumbup
By: 'Scott Wright'
Nov 19,2018
0 people found
this helpful
Ever since Martin valued and measured our home to the final viewing with Charlotte on our new home and the many phone calls, Hills have done themselves proud and made the whole buying and selling process a stress free experience. Comminication between all parties has ...
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Comment on agent fees
Good
Was this helpful? Yes

“Outstanding customer service...”

Nov 15,2018
Minithumbup
Leah
By: 'James McGuire'
Nov 15,2018
0 people found
this helpful
Excellent service from start to stressful finish (my solicitors fault). Leah was exceptional, great communication and excellent tenacity. Leah helped me with her advice and experience and chasing up my dishonest solicitors. I can't fault the service provided and I hope the vendors felt ...
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Comment on agent fees
N/a
Was this helpful? Yes

“Review for Charlotte...”

Nov 14,2018
Minithumbup
Charlotte
By: 'Lydia and Mike'
Nov 14,2018
0 people found
this helpful
Charlotte is highly recommended. She is professional and really helpful. We are 1st time buyers and she pointed us in the right direction for everything. Would recommend to anybody looking to buy a house...
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Comment on agent fees
Charlotte is highly recommended. She is great, professional and really helpful. She helped us with everything which got us to where we are now ( getting the keys to our new property) highly recommended
Was this helpful? Yes

“House Sale...”

Nov 13,2018
Minithumbup
Charlotte
By: 'J Murphy'
Nov 13,2018
0 people found
this helpful
Very pleased with the service. Particularly good when the "going got tough" with the transaction at an early stage.Good people to deal with....
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Comment on agent fees
Fair
Was this helpful? Yes

“Best agents in the area...”

Nov 11,2018
Minithumbup
Charlotte
Abigail
By: 'Andy C'
Nov 11,2018
0 people found
this helpful
Easily the best agents in the area. Everyone is really friendly and super helpful. Just when we've given up hope of finding a house Charlotte called us out of the blue with our perfect home. We're getting the keys next week and we ...
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Was this helpful? Yes

“Great service...”

Nov 11,2018
Minithumbup
By: 'Miranda'
Nov 11,2018
0 people found
this helpful
I found my agent extremely supportive and understanding through the whole sales process - I had a sale that went through and one that fell through quite late in the process. I also bought my house using the same company. Leah was always respectful to ...
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“Highly Recommended...”

Nov 09,2018
Minithumbup
Charlotte
By: 'Sharon & Barbara Pimbley'
Nov 09,2018
0 people found
this helpful
Charlotte helped my mum to downsize to a lovely new home. Both my mum's property and the property she bought were through the Eccles branch. Moving house is a daunting experience for most people and it was something my mum, at 80 years of age, ...
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Comment on agent fees
The fees were ok, but are more expensive than some competitors.
Was this helpful? Yes

“Fantastic...”

Nov 08,2018
Minithumbup
Leah
Charlotte
By: 'Kate atherton'
Nov 08,2018
0 people found
this helpful
I am really happy with the service I have received from hills both members of staff are friendly, positive and keep me up to date an at ease throughout my experience with them. Charlotte on 1st sale Leah on 2nd as the 1st buyer pulled ...
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Comment on agent fees
Good couldn't of asked for better service
Was this helpful? Yes

“Always available. Quick responses a d very knowledgeable...”

Nov 08,2018
Minithumbup
By: 'Leechar4'
Nov 08,2018
0 people found
this helpful
Within 6 days of listing our house Hills managed to get us an acceptable offer with still clients to view our property. Thank you Hills....
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Comment on agent fees
Very reasonable. I would rather pay this than less for the service you get over other online competitors
Was this helpful? Yes

“Highly Recommended...”

Nov 08,2018
Minithumbup
Charlotte
Abigail
By: 'Michele Simister'
Nov 08,2018
0 people found
this helpful
I can fully recommend Hill Residential. From the moment I decided I was going to sell my house they were brilliant. Martin came out within a couple of days and my house was on the market (and sold) within four days of making the initial ...
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Comment on agent fees
What I expected
Was this helpful? Yes

“Excellent service...”

Nov 07,2018
Minithumbup
Leah
By: 'Ron Cufley'
Nov 07,2018
0 people found
this helpful
Leah has been responsible for selling out house in Eccles, she has always been very responsive to our enquiries and has found us a number of potential buyers at over our asking price. Very well done....
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Comment on agent fees
Very fair fees and no sale no fee.
Was this helpful? Yes

“Leah did a great job helping us sell our house quickly at a price level we wanted. Faultless job. Communication was spot on.....”

Nov 06,2018
Minithumbup
Leah
By: 'Mike'
Nov 06,2018
0 people found
this helpful
Leah did a great job helping sell our house quickly at a price level we wanted. Faultless job. Communication spot on....
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Comment on agent fees
Fees were of a level we would expect to pay and very good value for money.
Was this helpful? Yes

“Very happy vendor...”

Nov 06,2018
Minithumbup
Charlotte
By: 'Mag'
Nov 06,2018
0 people found
this helpful
Charlotte was very professional when she put my house on the market. She found me a buy within a week and progressed the sale quickly. I wouldn't hesitate to use hills residential again....
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“Outstanding Service...”

Nov 06,2018
Minithumbup
Leah
By: 'Adele & John'
Nov 06,2018
0 people found
this helpful
An exceptional service from the whole team at Hills Residential. Their realistic valuation, proffessional photography and pro active approach ensured we had constant viewings from day one. All of the staff are friendly, highly effecient and kept us constantly updated. We accepted an offer in ...
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Was this helpful? Yes

“Excellent personal service...”

Nov 06,2018
Minithumbup
Charlotte
By: 'Happy Property Ltd'
Nov 06,2018
0 people found
this helpful
Charlotte has been great to deal with in what turned out to be a very protracted purchase for one reason and another. There was lots of chasing back and forth between solicitors, us and the vendor and she worked very hard to get the deal ...
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Comment on agent fees
N/A
Was this helpful? Yes

“Good, friendly service...”

Nov 04,2018
Minithumbup
By: 'BP88'
Nov 04,2018
0 people found
this helpful
Received helpful and friendly service from Hills Residential throughout the process of buying my first home. Quick responses, would recommend. Charlotte was particularly helpful....
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Was this helpful? Yes

“Very efficient service by Charlotte would highly recommend....”

Nov 04,2018
Minithumbup
Charlotte
By: 'Manon'
Nov 04,2018
0 people found
this helpful
Very efficient service from start to finish. Provided me with everything I needed for the sale to go through as quickly as possible. Would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes

“Good service...”

Nov 04,2018
Minithumbup
Charlotte
By: 'Suzanne'
Nov 04,2018
0 people found
this helpful
Great service with friendly helpful staff, dealt with Charlotte mainly who was always available or got back to us quickly regarding any queries we had....
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Comment on agent fees
Good
Was this helpful? Yes

“Review...”

Nov 02,2018
Minithumbup
Leah
By: 'Ash'
Nov 02,2018
0 people found
this helpful
From start to finish Leah was with me throughout. as a first-time buyer, there were many things I did not know about in regards to what's involved Leah answered any questions I had and if she didn't have them pointed me towards the ...
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Comment on agent fees
Knowledgeable
Was this helpful? Yes

“Helpful and Supportive...”

Nov 02,2018
Minithumbup
Charlotte
By: 'Ben Hawksworth'
Nov 02,2018
0 people found
this helpful
Charlotte has been very helpful and supportive throughout the sale of our home and would recommend her in a heart beat...
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Comment on agent fees
Fee based on a percentage of sale, sale agreed above asking price. Awaiting final survey and exchange of contracts
Was this helpful? Yes

“Eccles branch was better than Cheetham Hill...”

Nov 02,2018
Minithumbup
Leah
By: 'Jen'
Nov 02,2018
0 people found
this helpful
I dealt with Leah who was very efficient and professional. I'd definitely use her/them again. Very speedy purchase with no aggravation...
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Was this helpful? Yes

“Great company...”

Oct 29,2018
Minithumbup
Charlotte
Martin
By: 'Matty'
Oct 29,2018
0 people found
this helpful
Fantastic service, very professional, answer any queries, couldn't have done anymore to help our sale go smoothly. Very warm and welcoming team....
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Comment on agent fees
Good
Was this helpful? Yes

“Fantastic...”

Oct 04,2018
Minithumbup
Leah
By: 'Helen'
Oct 04,2018
0 people found
this helpful
Leah, thank you so much. As a first time buyer, I now believe all property purchases are this easy! I know you were working wonders to make sure it all went through. Thanks for your help. I love my new home!!...
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Was this helpful? Yes
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M41
  • M44
  • M32
  • URMST
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £13,000
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 8 0 157 1 83 0 3 2
Staff picture Martin
(42)

Staff picture Chris
(30)

Staff picture Abigail
(53)

Staff picture Charlotte
(89)

Staff picture Leah
(40)

No image available Sarah
(1)

Staff picture Hollie
(6)

No image available Andy
(3)

Staff picture Holly
(1)

Upload your photo Rebecca
(1)

Fees

Fixed fees based on the property price. All on a NO SALE NO FEE basis, with no tie-in period, no upfront fees and no withdrawal fees. Offering some of the most competitive sales and lettings fees in the Manchester area
Last updated at 06/11/2017, 10:22 AM by allAgents

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

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