• Martin Hill
    Martin Hill
  • Chris Robinson
    Chris Robinson
  • Abigail Lloyd
    Abigail Lloyd
  • Charlotte Park
    Charlotte Park
  • Catalina Matei
    Catalina Matei
  • Leah Bolton
    Leah Bolton
  • claim your profile
    Leanne Knight
  • claim your profile
    Sarah Robinson
  • claim your profile
    Hollie Satterthwaite
Hills Residential is an independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, we offer an experienced and local service at great value. We are licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents. We aim to provide our customers with a professional, reliable and honest a Read full description...pproach to buying and selling property. Our approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. We pride ourselves on getting you the best possible price, in the shortest possible timeframe. At Hills Residential we have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Our website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property we go beyond the conventional property search.
Hills Residential

Sentinel House Eccles, Manchester
Greater Manchester
M30 0SS

0161 7074900
Jul 27,2017
Minithumbup
Leah Bolton
By: 'Tom'
Jul 27,2017
0 people found
this helpful
No complaints at all. Prompt in replys. Good communication. Chased things that needed chasing. Gave good advice. Thanks very much!🙂...
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Comment on agent fees
Fees are fees.
Was this helpful? Yes
Jul 25,2017
Minithumbup
Leah Bolton
By: 'Jan Price'
Jul 25,2017
0 people found
this helpful
Brilliant service and extremely helpful & informative throughout the purchase of our property. We had a long and not too straight forward purchase; however, Leah was always helpful and rang back when agreed....
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Was this helpful? Yes
Jul 22,2017
Minithumbup
Charlotte Park
Leah Bolton
By: 'Louise'
Jul 22,2017
0 people found
this helpful
Leah, Charlotte and the team at Hills worked tirelessly proactively with me and for me to sell my property. They were always positive, friendly and cheerful. They kept me informed and returned calls promptly. Thanks for your work....
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Comment on agent fees
The fees were competitive. It is worth being aware what other agents are/would charge and discuss the fees with them.
Was this helpful? Yes
Jul 16,2017
Minithumbup
Charlotte Park
Leah Bolton
By: 'Gman'
Jul 16,2017
0 people found
this helpful
Would highly recommend Hills Residential. The service from all staff was brilliant they kept me informed of all viewings, offers made on the sale of the property....
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Comment on agent fees
Agents fees were good.
Was this helpful? Yes
Jul 16,2017
Minithumbup
By: 'Eccles seller'
Jul 16,2017
0 people found
this helpful
Having recently sold my parents property we found all the Agency staff to be courteous and helpful. The property received many viewings within the first two weeks and was sold straight away which meant they were on the ball at matching prospective buyers up....
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Comment on agent fees
The fees appear to be in comparison with others for this service
Was this helpful? Yes
Jul 14,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'Richard Bell'
Jul 14,2017
0 people found
this helpful
I dealt mostly with Leah but also a little with Abi. If I could give them more than 5 stars then I would - Leah was amazingly professional, helpful, patient, forward thinking and always on the ball when things weren't going according to plan. I would highly highly recommend Hills Residential for the sale of your property, and in particular Leah. Thank you again for making helping through this painful process....
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Comment on agent fees
Extremely good value for money
Was this helpful? Yes
Jul 14,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'Naomi'
Jul 14,2017
0 people found
this helpful
Great to work with them! Good valuation and potential buyers. Seamless process with good communication and easy to get im touch with. Personable and professional....
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Comment on agent fees
Good.
Was this helpful? Yes
Jul 10,2017
Minithumbup
Catalina Matei
Chris Robinson
By: 'Joe Z'
Jul 10,2017
0 people found
this helpful
The staff are absolutely amazing to work with. Both Catalina and Chris showed us an extraordinary level of expertise, professionalism, as well as thoughtfulness, throughout the whole process. In addition, they are very prompt on responding to all the question that we had....
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Charlotte Park
By: 'Matt Graham'
Jul 04,2017
0 people found
this helpful
Hills were great with us the whole way though our whole process. They answered all of our questions and got back to us as soon as possible....
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Comment on agent fees
Agents fees were good.
Was this helpful? Yes
Jul 03,2017
Minithumbup
Charlotte Park
By: 'Jules'
Jul 03,2017
0 people found
this helpful
We have sold with Hills twice now and would never use any other agent. Both times, we have only had one day of viewings and sold from those first viewings. They listen to what you tell them, they don't make silly mistakes like some other agents and they are so friendly and helpful. Whenever you see a Hills board, the bottom part never says for sale for long....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 02,2017
Minithumbup
Abigail Lloyd
By: 'mark'
Jul 02,2017
0 people found
this helpful
all the staff were very helpful in what was a difficult sale for them with the clause I had written into the contract. they never gave in and found the perfect couple for the property....
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Comment on agent fees
very competetive
Was this helpful? Yes
Jul 02,2017
Minithumbup
Martin Hill
Charlotte Park
By: 'Lisa and Mike'
Jul 02,2017
0 people found
this helpful
Martin was immediately helpful and assisted with getting our home on the market right away. Charlotte then dealt with the follow up of our viewings with us and was in constant communication until we completed. We couldnt have asked for a smoother process from Hills....
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Comment on agent fees
A bit higher than others we have been made aware of but not extortionate.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Abigail Lloyd
Leanne Knight
By: 'Monica Mihai'
Jun 26,2017
0 people found
this helpful
By far the best experience I ever had with a real estate agency in all my years living in Manchester. I was very impressed with the level of professionalism that Abigail and her team displayed - they guided me through the entire process, answered all my queries in a timely fashion and accommodated all of my requests. They were very friendly and helpful, always there when I needed, and it was a genuine pleasure working with them. I will soon be looking to purchase a second home and will definitel...
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Was this helpful? Yes
Jun 20,2017
Minithumbup
Catalina Matei
By: 'Roy'
Jun 20,2017
0 people found
this helpful
Since the initial meeting with Chris Robinson I was immediately impressed by his honesty and professionalism. Yes, I know, not words you used to associate with estate agents. Our sale was then passed to Catalina Matei who also proved to be professional, efficient and genuinely caring in the way she ensures you are appraised of the progress of the sale. Thank you Hills. Great job....
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Comment on agent fees
Average costs for a sale but well worth using the company as they were excellent.
Was this helpful? Yes
Jun 20,2017
Minithumbup
Chris Robinson
Catalina Matei
By: 'Helen Colbeck'
Jun 20,2017
0 people found
this helpful
Catalonia and Chris have been totally fantastic from start to finish, reliable and helpful they made the whole process stress free and a positive experience and I am very grateful to them for that. I wouldn't hesitate to recommend them- and have done so twice already!...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Jun 08,2017
Minithumbup
Charlotte Park
Chris Robinson
By: 'Marc'
Jun 08,2017
0 people found
this helpful
Hills were fantastic at every point of selling my house. I invited three different agencies to do an initial valuation of the property, and Hills gave what I thought to be the most accurate valuation of and did not seem interested in inflating the estimate in order to have me on their books. Chris, who provided the valuation, was very professional and knowledgeable, and easy to access over the phone when needed. I also had input from Charlotte, who was very helpful. Hills provided me with con...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
May 31,2017
Minithumbup
Charlotte Park
By: 'Trish'
May 31,2017
0 people found
this helpful
What an amazing team you have at the Eccles branch. I took the decision to sell my house in February and Jack came to take the pictures and gave me his view on the property. Within 5 days with the help of Charlotte and the rest of the team we had 2 very good offers on the property. The team ensured I was kept informed at every stage of the process. Today we have signed contracts and I can now move on with the next chapter. Thank you all for your hard work and dedication, I would highly ...
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Comment on agent fees
Agent fees are very good
Was this helpful? Yes
May 03,2017
Minithumbup
By: 'Rob'
May 03,2017
0 people found
this helpful
I was under the impression that selling a house was going to be a bit of a nightmare........well with Hills residential it certainly isn't ......they made it so easy for us. After first meeting Jack at the property I was so impressed with his professionalism that I cancelled the other agents and went with him. And then it just got better Liah took over the professional baton and proceeded to walk us through very quickly selling our property, for a lot more than our asking price......thank you ...
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Comment on agent fees
For the amount of work that was put in the fee was very good.
Was this helpful? Yes
Apr 04,2017
Minithumbup
By: 'Syed'
Apr 04,2017
0 people found
this helpful
Excellent service very helpful coming from luton to live in manchester no time to come only communicate and very very helpful Now Moved xx...
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Comment on agent fees
I don't know how much the letting agent charged in manchester I come from luton to live in luton it's £100
Was this helpful? Yes
Apr 03,2017
Minithumbup
Charlotte Park
By: 'Louise Caldwell'
Apr 03,2017
0 people found
this helpful
I have recently purchased a property through Hills, everything went through really smoothly and I was very happy with the service....
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Was this helpful? Yes
Apr 02,2017
Minithumbup
Martin Hill
Charlotte Park
By: 'Samantha Patten'
Apr 02,2017
0 people found
this helpful
We are so pleased we decided to sell our house through Hills. The upfront fee deal is excellent and competitive. Martin was proffesional, sympathetic and helpful when setting up our sale. We received weekly updates on any viewings and always received feedback once they had taken place. Throughout the sale Charlotte was always on hand to help and provide advice when we needed it. I throughly recommend Hills of you are thinking of selling your property....
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Comment on agent fees
Upfront fee deal excellent, very competitive against internet agents but with the bonus of dealing with the agent face to face.
Was this helpful? Yes
Mar 17,2017
Minithumbup
Abigail Lloyd
Leah Bolton
By: 'Gifu'
Mar 17,2017
0 people found
this helpful
Great service from start to finish, a couple of small communication errors but overall great. Would recommend to others for sure....
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Was this helpful? Yes
Mar 08,2017
Minithumbup
Abigail Lloyd
By: 'Joe1982'
Mar 08,2017
0 people found
this helpful
Fantastic help all the way through the process, when moving on from our current home we'll hope that Hills manage again...
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Leah Bolton
By: 'Iain'
Mar 06,2017
0 people found
this helpful
Our purchase through Hills was handled efficiently and courteously. The staff were helpful and friendly. The whole process has been completed with the minimum of fuss....
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Was this helpful? Yes
Mar 02,2017
Minithumbup
Charlotte Park
By: 'T.T-L'
Mar 02,2017
1 people found
this helpful
Great service, always reply quickly and work to get the best service for everyone involved. I would recommend them to buy from and would certainly contact them if I wanted to sell....
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Was this helpful? Yes
Mar 01,2017
Minithumbup
Charlotte Park
By: 'M. Reddy'
Mar 01,2017
1 people found
this helpful
Great experience dealing with Charlotte and the rest of the gang at Hills Residential - thanks for everything. I would highly recommend them!...
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Was this helpful? Yes
Feb 25,2017
Minithumbup
By: 'L.Houldsworth'
Feb 25,2017
1 people found
this helpful
Excellent and helpful all the way through the process. Communication was the best factor in our move allowing us to resolve any potental issues before they arose...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 24,2017
Minithumbup
Leah Bolton
By: 'Joanne'
Feb 24,2017
1 people found
this helpful
The team was very helpful at Hills residential, always got back to messages left prompt and dealt with any issues quickly. Leah is very efficient and helped in anyway she could. Thank you...
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Comment on agent fees
Good rates
Was this helpful? Yes
Feb 22,2017
Minithumbup
Leah Bolton
By: 'Danny'
Feb 22,2017
0 people found
this helpful
Very good service all round very happy would use again. Staff are very helpful and got me in fast. Very good...
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Was this helpful? Yes
Feb 22,2017
Minithumbup
Leah Bolton
By: 'Ellie'
Feb 22,2017
1 people found
this helpful
Leah was brilliant, she always answered my emails in a timely manner and was a great help arranging viewings. I would definitely recommend Hills Residential because of her!...
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Was this helpful? Yes
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M41
  • M44
  • M32
  • URMST
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
95% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £13,000
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 8 0 105 0 48 0 2 2
Martin Hill Martin Hill
Director
41 reviews

About Martin A fully licenced professional Martin has spent his entire working life in the property industry, bringing years of experience to all aspects of property sales and lettings. In his spare time he is a k View full profile
Chris Robinson Chris Robinson
Director
25 reviews

About Chris No description set View full profile
Abigail Lloyd Abigail Lloyd
Property Consultant
40 reviews

About Abigail No description set View full profile
Charlotte Park Charlotte Park
Property Consultant
49 reviews

About Charlotte No description set View full profile
Catalina Matei Catalina Matei
Sales Consultant
10 reviews

About Catalina A highly motivated and experienced Administrator, Catalina is currently expanding her professional career into property industry. With a great passion for human psychology, a Master's degree in Confli View full profile
Leah Bolton Leah Bolton
Property Consultant
13 reviews

About Leah No description set View full profile
Leanne Knight Leanne Knight
Viewing Representive
1 reviews

About Leanne Leanne is our full-time viewing representative, responsible for showing prospective buyers around properties. Leanne lives in Swinton and has exceptional local knowledge on each area, including school View full profile
Sarah Robinson - upload your photo Sarah Robinson
Property Consultant
0 reviews

About Sarah No description set View full profile
Hollie Satterthwaite - upload your photo Hollie Satterthwaite
Property Consultant
0 reviews

About Hollie No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Fixed fees based on the property price. All on a NO SALE NO FEE basis, with no tie-in period, no upfront fees and no withdrawal fees. Offering some of the most competitive sales and lettings fees in the Manchester area
Last updated at 10:30 AM 14/07/2016 by Martin Hill

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:30 AM 14/07/2016 by Martin Hill

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