Hills Residential is an independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, we offer an experienced and local service at great value. We are licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents. We aim to provide our customers with a professional, reliable and honest a Read full description...pproach to buying and selling property. Our approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. We pride ourselves on getting you the best possible price, in the shortest possible timeframe. At Hills Residential we have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Our website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property we go beyond the conventional property search.
Hills Residential

Sentinel House Eccles, Manchester
Greater Manchester
M30 0SS

0161 7074900
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Properties for Sale
Properties to Rent

“ First time Buyer... ”

May 23,2018
Minithumbup
By: 'Luke Smith'
May 23,2018
0 people found
this helpful
The purchase of my first home was plain sailing from start to finish with a quick turnaround, literally made it seem simple. Any questions I had were dealt with almost immediately, solicitors they recommended were spot on as well. Thanks Leah!...
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“ BRILLIANT... ”

May 16,2018
Minithumbup
By: 'Louis'
May 16,2018
0 people found
this helpful
Hollie was brilliant to deal with from start to finish. She made the move easier and smoother with a smile on her face. All my questions and queries were answered immediately....
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Comment on agent fees
Reasonable
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“ Charlotte 5 Stars... ”

May 11,2018
Minithumbup
By: 'Terri.'
May 11,2018
0 people found
this helpful
I never thought buying a house would be so easy! I was 9 month pregnant when i made an offer on my new home, Charlotte was so supportive and approachable. So little stress or problems, i would highly recommend Charlotte and Hills Residential....
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“ For me there IS ONLY 1 Esate Agent I would only ever use & that is HILLS... ”

Apr 12,2018
Minithumbup
By: 'Helen'
Apr 12,2018
0 people found
this helpful
I have used Hills many times & I am happy to recommend their services They are one of the better Independent Estate Agents out there in the market place...
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Comment on agent fees
Fees are on par with most agent You get what you pay for Staff have good knowledge of your home & feed back is the KEY
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“ Very quick sale... ”

Apr 06,2018
Minithumbup
By: 'Alison'
Apr 06,2018
0 people found
this helpful
The team at Hills provided guidance on the presentation of the property in order to get a quick sale. Prior to the property being put on the market they were prebooking multiple viewings so that there was plenty of interest. The first offer which I ...
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Comment on agent fees
They mirror that of other estate agents in the area.
Was this helpful? Yes
Mar 14,2018
Minithumbup
By: 'Donna Watson'
Mar 14,2018
0 people found
this helpful
Sarah was a huge help with my phone call to the office. With an enquirys to selling my property. She was extremely helpful, with how the process with yourselves worked, how many properties your estate agents deal with and what your team could do for ...
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Comment on agent fees
Yes The fees were good.
Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Josephine'
Mar 09,2018
0 people found
this helpful
Very nice company to deal with and totally professional throughout.Communication was very good, being kept up to date at all stages through the process. Thank you to all the team....
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Was this helpful? Yes
Feb 23,2018
Minithumbup
By: 'Daniel'
Feb 23,2018
0 people found
this helpful
Sarah was first class throughout the whole process she was always approciable and understood my selling needs very well, I did previously use a larger well known estate agent before selling but clearly wished I'd used hills much sooner or in the first place ...
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Comment on agent fees
Above an expected standard very good
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Andy Rogerson'
Feb 16,2018
0 people found
this helpful
Leah was incredibly helpful and professional from the start. Communication which was key in this transaction was impeccable. Enquiries were answered promptly and in a way that was open and transparent....
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Comment on agent fees
Not relevant as purchasing
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Lyndsey Henzell'
Feb 16,2018
0 people found
this helpful
Couldn't recommend Leah enough. Couldn't do more for us if she tried. Absolutely outstanding customer service. Personalised, professional and support throughout. Truly above and beyond. Thanks Leah, you're a diamond!...
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Comment on agent fees
Slightly higher than competitors which did make me reconsider using Hills. I am however, extremely glad that I did!
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Amanda & Wayne Billing'
Feb 16,2018
0 people found
this helpful
All the staff at Hills Residential were fantastic, especially Leah and Holly who helped with the buying and selling of our home. They were always there to help with every little detail, and reasurred us everytime we needed it, to help things run smoothly. I ...
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Comment on agent fees
The Fees were extremely reasonable for the quality of service you get. We were very happy with the amount.
Was this helpful? Yes
Feb 16,2018
Minithumbup
By: 'Susie McG'
Feb 16,2018
0 people found
this helpful
Charlotte saw a property and thought of us. This is true customer service and she had it spot on! It's been great having Charlotte on board! Andy was great at advising us on what we could afford and it turned out we could afford ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 13,2018
Minithumbup
By: 'RF'
Feb 13,2018
0 people found
this helpful
Charlotte was very helpful and patient throughout the process and I would be happy to work with her again and recommend her....
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Comment on agent fees
The agents fees are fine and in line with what I have experienced before.
Was this helpful? Yes
Feb 13,2018
Minithumbup
By: 'Debra Faram'
Feb 13,2018
0 people found
this helpful
Everyone at hills has been professional, friendly and efficient from the start. I would like to mention Charlotte in particular. What started out as a straight forward smooth running sale turned quite stressful near the end. Charlotte was an absolute star and made sure we ...
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Comment on agent fees
Goid
Was this helpful? Yes
Feb 05,2018
Minithumbup
By: 'R Smith'
Feb 05,2018
0 people found
this helpful
I purchased a house and also sold a house with Hills. Charlotte and the team have been fantastic from start to finish. Provided information throughout and even responded to questions at weekend....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 02,2018
Minithumbup
By: 'Uddie'
Feb 02,2018
0 people found
this helpful
Very helpful and has all the patience in the world helping us out as we are first time buyers. Thanks for all your help and we now have our own home xxx...
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Jan 30,2018
Minithumbup
By: 'Jake & Rachel'
Jan 30,2018
0 people found
this helpful
Very professional yet friendly customer service from Leanne and Charlotte. Great at meeting our needs and expectations when purchasing our first property. Highly recommend....
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Jan 26,2018
Minithumbup
By: 'philcrowther'
Jan 26,2018
0 people found
this helpful
Hollie was brilliant throughout the process and made buying my first house far easier than i thought it could be! recommend 100%...
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Was this helpful? Yes
Jan 23,2018
Minithumbup
By: 'Amy & Karl'
Jan 23,2018
0 people found
this helpful
Both Charlotte and Abigail have been amazing from start to finish - even after putting in an offer on the property, they were still on hand to answer any questions we had, as being first time buyers, the process was very new to us! Would ...
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Comment on agent fees
NA
Was this helpful? Yes
Jan 19,2018
Minithumbup
By: 'Richard Grove'
Jan 19,2018
0 people found
this helpful
This is the second property I have sold using Hills Residential in the last few years, from the initial discussions with Martin who was both very professional and courteous right through to exchange of contracts and completion I can honestly say I received 5 star treatment ...
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Comment on agent fees
good
Was this helpful? Yes
Jan 10,2018
Minithumbup
By: 'Helen Gay'
Jan 10,2018
0 people found
this helpful
Charlotte was extremely helpful and was swift to respond to any requests we had. Mostly she had a lovely cheerful disposition, always sounded happy to help and thats very refreshing these days ......
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Comment on agent fees
N/a
Was this helpful? Yes
Dec 07,2017
Minithumbup
By: 'Chloe&James'
Dec 07,2017
0 people found
this helpful
Very professional and informative. Helpful and took ownership for us which we are thankful for as first time buyers. Thanks again....
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Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Helen'
Dec 06,2017
0 people found
this helpful
Great agent. Responsive and proactive in progressing the sale. Encouraged us to be bullish about the asking price and it paid off as we achieved far more than we had hoped for. Hills clearly summarised the offers received together with the pros and cons of ...
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Comment on agent fees
We were happy with the fees and do not feel that we could have got a better deal elsewhere.
Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Pauline'
Dec 06,2017
0 people found
this helpful
Good service painless and very helpful especially when the sale failed to find another buyer. Would use you again thanks again...
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Was this helpful? Yes
Dec 06,2017
Minithumbup
By: 'Wendy nolan'
Dec 06,2017
0 people found
this helpful
Wow ... fantastic service from start to finish very helpful and friendly staff sold my house in the 1st week would highly recommend if your thinking of selling your home or even buying your next home. 5 star service....
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Comment on agent fees
Was happy
Was this helpful? Yes
Dec 05,2017
Minithumbup
By: 'Janice Delaney'
Dec 05,2017
0 people found
this helpful
Selling our house was made stress free thanks to all the staff at Hills Residential who dealt with our queries quickly and proficiently....
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Comment on agent fees
I paid a higher rate for agents fees 11 years ago so i found the fees very reasonable.
Was this helpful? Yes
Dec 03,2017
Minithumbup
By: 'FormerlyofManchester'
Dec 03,2017
0 people found
this helpful
Absolutely brilliant service! Jack certainly knew the market and advertised my house at just the right price point and had buyers already lined up who were looking for my type of house. House went on the market on the Friday, 4 viewings on the Saturday, and ...
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Comment on agent fees
Well worth the money.
Was this helpful? Yes
Nov 20,2017
Minithumbup
By: 'Steven Elwell'
Nov 20,2017
1 people found
this helpful
Would like to thank the swinton branch for all their help in helping me sell my house especially Catalina they are a wonderful team to work with and very professional in the way they go about there job....
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Comment on agent fees
Great price for the work they do.
Was this helpful? Yes
Nov 11,2017
Minithumbup
By: 'Gilbert'
Nov 11,2017
0 people found
this helpful
Charlotte kept me well informed every step of the way and was always on hand when I had a question or a queerie....
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Comment on agent fees
good
Was this helpful? Yes
Nov 08,2017
Minithumbup
By: 'mikehewitson'
Nov 08,2017
0 people found
this helpful
Hills have been very good for selling my property. Charlotte has given sound advice, been very effective at organising viewings and has dealt with a number of unexpected issues really well. I'd also like to call out Jack, who personable and professional when carrying ...
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Comment on agent fees
Competitive and (as far as fees go!) fair!
Was this helpful? Yes
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M41
  • M44
  • M32
  • URMST
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £13,000
  • Max: £770,000

Letting
  • Min: £0
  • Max: £0

NAEA TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 8 0 135 1 68 0 3 2

Fees

Fixed fees based on the property price. All on a NO SALE NO FEE basis, with no tie-in period, no upfront fees and no withdrawal fees. Offering some of the most competitive sales and lettings fees in the Manchester area
Last updated at 10:22 AM 06/11/2017 by allAgents

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

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Branch - Eccles-Manchester, Manchester, M30