• Martin Hill
    Martin Hill
  • Chris Robinson
    Chris Robinson
  • Abigail Lloyd
    Abigail Lloyd
  • Charlotte Park
    Charlotte Park
  • Catalina Matei
    Catalina Matei
  • Leah Bolton
    Leah Bolton
  • claim your profile
    Leanne Knight
  • claim your profile
    Sarah Robinson
  • upload your photo
    Hollie Satherthwaite
  • upload your photo
    Jack Murry
  • claim your profile
    Andy
Hills Residential is an independent estate agent adopting a new, forward thinking approach to property sales and lettings. Having operated in estate agency for many years and worked with some of the biggest names in the UK, we offer an experienced and local service at great value. We are licensed members of the National Association of Estate Agents (NAEA) and voluntary members of the Property Ombudsman for estate agents. We aim to provide our customers with a professional, reliable and honest a Read full description...pproach to buying and selling property. Our approach is not aimed at building a large stock of properties, but instead focusing on a hands on, personal approach, with a desire to improve the levels of customer service received by all parties. We pride ourselves on getting you the best possible price, in the shortest possible timeframe. At Hills Residential we have put market leading software and technology at the forefront to deliver a marketing package aimed at showcasing properties to the widest possible audience. Our website plays a pivotal role in the professional marketing of properties, with individual vendor login access for updates and unique amenities data including school performance, local healthcare centres and transport links. On each property we go beyond the conventional property search.
Hills Residential

Sentinel House Eccles, Manchester
Greater Manchester
M30 0SS

0161 7074900
Nov 20,2017
Minithumbup
Catalina Matei
Chris Robinson
By: 'Steven Elwell'
Nov 20,2017
1 people found
this helpful
Would like to thank the swinton branch for all their help in helping me sell my house especially Catalina they are a wonderful team to work with and very professional in the way they go about there job....
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Comment on agent fees
Great price for the work they do.
Was this helpful? Yes
Nov 11,2017
Minithumbup
Charlotte Park
By: 'Gilbert'
Nov 11,2017
0 people found
this helpful
Charlotte kept me well informed every step of the way and was always on hand when I had a question or a queerie....
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Comment on agent fees
good
Was this helpful? Yes
Nov 08,2017
Minithumbup
Charlotte Park
Jack Murry
By: 'mikehewitson'
Nov 08,2017
0 people found
this helpful
Hills have been very good for selling my property. Charlotte has given sound advice, been very effective at organising viewings and has dealt with a number of unexpected issues really well. I'd also like to call out Jack, who personable and professional when carrying out the initial valuation and preparation for sale....
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Comment on agent fees
Competitive and (as far as fees go!) fair!
Was this helpful? Yes
Nov 06,2017
Minithumbup
Charlotte Park
Hollie Satherthwaite
By: 'Rich'
Nov 06,2017
0 people found
this helpful
The girls at Hills are beyond helpful, really nice and easy to deal with. Would definitely recommend using them. Thanks...
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Comment on agent fees
Not the cheapest but worth it for the service and the hours this agent opens
Was this helpful? Yes
Nov 04,2017
Minithumbup
Charlotte Park
Jack Murry
By: 'Frank'
Nov 04,2017
0 people found
this helpful
Very pleased with the service received from start to finish. Would highly recommend. Great guys. A pleasure to deal with....
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Comment on agent fees
Competitive fees.
Was this helpful? Yes
Nov 03,2017
Minithumbup
Leah Bolton
By: 'Mr Green'
Nov 03,2017
0 people found
this helpful
Service was exceptional and always there to help. Very welcoming and I would be happy to recommend them to anyone....
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Was this helpful? Yes
Oct 30,2017
Minithumbdown
By: 'Gregg & Debbie'
Oct 30,2017
0 people found
this helpful
They say buying and selling can be stressful well yes it sure can be but I have to say Hills Estate Agents both the Eccles Branch and the Swinton branch were amazing A special thank for all your hard work dedication support you gave us both during the whole process Hollie Sarah Lea Abigail Catalina I would highly recommend Hills to anybody who is thinking of selling there house 5 * stars all round great bunch of people to deal with all with a can do attitude Thank you so much for everything yo...
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Comment on agent fees
good
Was this helpful? Yes
Oct 26,2017
Minithumbup
Catalina Matei
Chris Robinson
By: 'Michael Drake'
Oct 26,2017
0 people found
this helpful
Excellent, smooth and quick sale with Hills. Staff very open and honest and always available if needed. Would recommend to others...
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Comment on agent fees
Fees were reasonable and as expected - no hidden extras
Was this helpful? Yes
Oct 26,2017
Minithumbup
By: 'Helen'
Oct 26,2017
0 people found
this helpful
An excellent service from start to finish. Every member of staff was helpful and knowledgeable. I can not recommend them more highly....
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Was this helpful? Yes
Oct 25,2017
Minithumbup
Chris Robinson
Catalina Matei
By: 'Cath'
Oct 25,2017
0 people found
this helpful
Managed the sale of our property really well, nothing too much trouble for them. All the staff we spoke to really helpful and professional....
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Comment on agent fees
Fees competitive.
Was this helpful? Yes
Oct 18,2017
Minithumbup
Hollie Satherthwaite
By: 'First time buyers'
Oct 18,2017
0 people found
this helpful
Hollie was very helpful, polite and accommodation. A great help and support for us buying our first home. Always happy and available to help in any way....
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Was this helpful? Yes
Oct 16,2017
Minithumbup
Leah Bolton
Leanne Knight
By: 'Patrick'
Oct 16,2017
1 people found
this helpful
I recently purchased a property via Hills Residential. I would highly recommend this agent to anyone selling or buying. The staff from start to finish were proactive and professional. The simplicity of my buying experience was profound, entirely hassle free thanks to work by the team at Hills....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Hollie Satherthwaite
Abigail Lloyd
By: 'Mel Stock'
Oct 01,2017
0 people found
this helpful
The whole process of buying a house was made really easy by the team at Eccles. Both Abigail and Hollie kept me up to date with everything and were extremely helpful whenever I contacted them, always replying to queries the same day which was really reassuring. Would definitely recommend them to anyone buying or selling in the future....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Charlotte Park
By: 'Justine jackson'
Oct 01,2017
0 people found
this helpful
Always ready to help with any questions I had and any ways got back to me with a answer with in half an hour . Very friendly would recommend hills to anyone selling or buying . A first class service...
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Comment on agent fees
Very good had other agents in and they were over the top and told me they had sold properties in my area and they had took pics off other agents websites and passed them off as there own . When in fact it was hills that had sold the property .
Was this helpful? Yes
Sep 22,2017
Minithumbup
Charlotte Park
Abigail Lloyd
By: 'Beryl Rowbotham'
Sep 22,2017
0 people found
this helpful
The staff who worked with us to sell my mother's house and purchase her new house were superb. Nothing was too much trouble, especially when my mother needed help with solicitors forms etc and I couldn't be there. We have used Hills in the past and they have always maintained a very professional and courteous manner....
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Comment on agent fees
I think the fees were fair on balance. We were given a fixed price from the outset.
Was this helpful? Yes
Sep 16,2017
Minithumbup
Charlotte Park
Jack Murry
By: 'Jane Bradley'
Sep 16,2017
0 people found
this helpful
Absolutely fantastic service from Hills Residential! Jack provided an efficiant and great valuation. Charlotte completed all the viewings and ensured the selling of my home went smoothly. All my questions were answered as soon as I asked, nothing was too much trouble. Thank you again for all your hard work!...
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Comment on agent fees
The agent fees were fine, what I expected to pay.
Was this helpful? Yes
Sep 16,2017
Minithumbup
Andy
Leah Bolton
By: 'Kristina and Dale alder'
Sep 16,2017
0 people found
this helpful
Very happy with the service from all staff , especially Andy our mortgage advisor who was very helpful, also Leah who I spoken to on a number of occasions , very polite and easy to talk to, always answers and queries and helped us as it was our first mortgage, I'd recommend hills residential eccles again Thankyou all so much...
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Comment on agent fees
I found the agent fees were competitive compared to other agents, I was very happy with the service :)
Was this helpful? Yes
Sep 16,2017
Minithumbup
Leah Bolton
By: 'Helen'
Sep 16,2017
0 people found
this helpful
Service has been great. I was able to just leave the team to get on with viewings- and there were plenty in the first weeks so the property sold quickly. We had a lot of trouble with my solicitors and the buyers solicitors which made everything much harder than it needed to be with both my sale and purchase being cancelled several times. However, Leah kept on chasing and trying to sort out the problems which she didn't have to to do and the whole team were very helpful in spite on the difficult...
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Comment on agent fees
I think the fees were fair. Not the cheapest , not the most expensive.
Was this helpful? Yes
Sep 15,2017
Minithumbup
Charlotte Park
By: 'Raj'
Sep 15,2017
0 people found
this helpful
Charlotte was always friendly,helpful, patient. Always kept me informed as to progress of my purchase. Always answered any queries I had immediately, and returns calls when I leave a message. She communicated with the vendor and vendor's solicitor and got back to me with answers....
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Comment on agent fees
Not applicable as I was the purchaser.
Was this helpful? Yes
Sep 15,2017
Minithumbup
Charlotte Park
Jack Murry
By: 'JT and Don'
Sep 15,2017
0 people found
this helpful
A very professional, helpful service with regular updates. As well as to Jack who started the sale process, thanks obviously to Charlotte, but also to Leah and Abigail who filled in when necessary....
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 15,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'Mrs Tracey Ball'
Sep 15,2017
0 people found
this helpful
I sold my house with hills i dealt with a number of the staff but the 2 of the above mostly. I thought all the staff were very professional and were always on hand to answer any questions i had, if they didn't know the questions they do there best to find out. My house sold within a few days so i was extremely pleased with that. All in all an excellent experience....
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Comment on agent fees
Only that the fees should reflect on how quickly you sell your house maybe.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Leah Bolton
By: 'EmmaB'
Sep 14,2017
0 people found
this helpful
Me and my boyfriend are first time buyers, and sadly our completion took an extra 2 months compared to what it was meant to due to issues on my vendors side. Leah has been supportive through the whole situation as I found it very stressful, and has gone above and beyond for anything that we required. Chasing solicitors, estate agents and vendors on a daily basis and keeping me in the loop regarding every little thing. I am extremely greatful for all of her hard work as I know I mithered nearly e...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 06,2017
Minithumbup
Leah Bolton
Charlotte Park
By: 'Vicki Cheney'
Sep 06,2017
0 people found
this helpful
From outset the girls at Hills were lovely. We viewed many properties so encountered lots of different agents. The girl that showed us around on day one was great, Charlotte worked hard with our offer and the paperwork. We had to move quickly on everything and she made sure that this happened. Huge shout out to Leah though! She has had to work so hard to ensure that this purchase went through to completion. It took a long time and we encountered lot of problems (none connected to Hills) but she ...
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Was this helpful? Yes
Aug 09,2017
Minithumbup
Leah Bolton
Abigail Lloyd
By: 'lhatchell1'
Aug 09,2017
0 people found
this helpful
Leah and Abi have been brilliant throughout the sale of our current property and purchase of our next property. Nothing has been too much trouble, always on hand to provide advice, chase solicitors and agents and they have kept us fully up to date with all aspects of the sale and purchase. Without their input I am not sure that the sale would have completed. I cannot recommend them highly enough....
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Comment on agent fees
1% fee is perfectly reasonable considering the amount of work the girls have put in to make sure the sale and purchase complete
Was this helpful? Yes
Aug 04,2017
Minithumbup
Catalina Matei
Jack Murry
By: 'Adam Baker'
Aug 04,2017
0 people found
this helpful
Thank you for your time and effort in selling the house. Jack Murry did the initial opening process and took some great photographs. Leah Bolton then edited and created the brochure/website. We have 9 viewing straight away. Catalina Matei then worked hard organising both party's to complete the sale within a reasonable time frame. Thank you for your hard work....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 03,2017
Minithumbup
Leah Bolton
By: 'GF'
Aug 03,2017
0 people found
this helpful
Leah was really helpful and very patient with us. Answered every question we had no matter how small or big. I Don't think we would be in our house if it wasn't for help....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
Abigail Lloyd
Leah Bolton
By: 'Alison'
Aug 01,2017
0 people found
this helpful
I originally got The details of Hills Residential from the NAEA when I was looking for an agent to choose for the sale of my house. This was because, in the recent past, after some very bad experiences I had finally had excellent service from another NAEA member in a different area. So, I hoped that the professional codes of conduct members of the NAEA subscribe too would once again prove their worth. I am pleased to say, you have given exemplary service. You have been professional and thoro...
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Comment on agent fees
Fair
Was this helpful? Yes
Jul 27,2017
Minithumbup
Leah Bolton
By: 'Tom'
Jul 27,2017
0 people found
this helpful
No complaints at all. Prompt in replys. Good communication. Chased things that needed chasing. Gave good advice. Thanks very much!Γ°ΕΈβ„’β€š...
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Comment on agent fees
Fees are fees.
Was this helpful? Yes
Jul 25,2017
Minithumbup
Leah Bolton
By: 'Jan Price'
Jul 25,2017
0 people found
this helpful
Brilliant service and extremely helpful & informative throughout the purchase of our property. We had a long and not too straight forward purchase; however, Leah was always helpful and rang back when agreed....
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Was this helpful? Yes
Jul 22,2017
Minithumbup
Charlotte Park
Leah Bolton
By: 'Louise'
Jul 22,2017
0 people found
this helpful
Leah, Charlotte and the team at Hills worked tirelessly proactively with me and for me to sell my property. They were always positive, friendly and cheerful. They kept me informed and returned calls promptly. Thanks for your work....
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Comment on agent fees
The fees were competitive. It is worth being aware what other agents are/would charge and discuss the fees with them.
Was this helpful? Yes
Areas covered
  • M30
  • Eccles
  • M6
  • Salford
  • M5
  • Swinton
  • M41
  • M44
  • M32
  • URMST
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 92% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£13,000
  • Max: Β£770,000

Letting
  • Min: Β£0
  • Max: Β£0

NAEA TPOS DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
9 0 8 0 122 1 55 0 2 2
Martin Hill Martin Hill
Director
41 reviews

About Martin A fully licenced professional Martin has spent his entire working life in the property industry, bringing years of experience to all aspects of property sales and lettings. In his spare time he is a k View full profile
Chris Robinson Chris Robinson
Director
28 reviews

About Chris No description set View full profile
Abigail Lloyd Abigail Lloyd
Property Consultant
44 reviews

About Abigail No description set View full profile
Charlotte Park Charlotte Park
Property Consultant
58 reviews

About Charlotte No description set View full profile
Catalina Matei Catalina Matei
Sales Consultant
14 reviews

About Catalina A highly motivated and experienced Administrator, Catalina is currently expanding her professional career into property industry. With a great passion for human psychology, a Master's degree in Confli View full profile
Leah Bolton Leah Bolton
Property Consultant
22 reviews

About Leah No description set View full profile
Leanne Knight Leanne Knight
Viewing Representive
2 reviews

About Leanne Leanne is our full-time viewing representative, responsible for showing prospective buyers around properties. Leanne lives in Swinton and has exceptional local knowledge on each area, including school View full profile
Sarah Robinson - upload your photo Sarah Robinson
Property Consultant
0 reviews

About Sarah No description set View full profile
Hollie Satherthwaite - no image available Hollie Satherthwaite
Property Consultant
3 reviews

About Hollie No description set View full profile
Jack Murry - no image available Jack Murry
Marketing Advisor
5 reviews

About Jack No description set View full profile
Andy  - upload your photo Andy
1 reviews

About Andy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Fixed fees based on the property price. All on a NO SALE NO FEE basis, with no tie-in period, no upfront fees and no withdrawal fees. Offering some of the most competitive sales and lettings fees in the Manchester area
Last updated at 10:22 AM 06/11/2017 by allAgents

Complaints Procedure

Hills Residential compliant procedure
1. If you believe you have a grievance, please write in the first instance to the relevant branch and the branch manager.
2. The Grievance will be acknowledged and then investigated thoroughly in accordance with our complaint handling procedures. A formal written outcome of the complaint will be sent to you within 10 working days of receipt of your initial letter and you will be invited to make any comments that you may have in relation to this response. If for any reason, we require longer than this time scale to fully investigate the matter, we will advise you in writing and confirm our revised response date.
3. If you remain dissatisfied with the result of our internal investigation then please write to Martin Hill at the following address:
Branch Support
Stanley House,
19-23 Crofts Bank Road
Urmston
Manchester
M41 0TZ
who will review the complaint further. Following the conclusion of our in-house review we will write to you with a final written statement. Please note that a complaint will not be investigated if it has not first been referred to the Manager of the individual branch and must be submitted to Martin Hill in writing.
4. If you remain dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Property Ombudsman. Please write to the Property Ombudsman using the address below:
The Property Ombudsman, Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP.
Last updated at 10:22 AM 06/11/2017 by allAgents

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