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Hetheringtons

85-87 High Road South Woodford, London
Greater London
E18 2QP

020 8945 5428

Oct 08,2016
Minithumbdown
By:
Oct 08,2016
0 people found
this helpful
DO NOT USE I will summarise the good and bad points. Good Found a decent tenant in a short space of time. (And this is the only good point) Bad Harassed my tenant with "offers" for Internet and home insurance the minute he moved in They hold the rent as long as possible to earn interest on your money. (In one instance it took 10 days from the day my tenant paid, I know this as speak to him directly) Don't return phone calls Lost the keys they had for my property Don't visi...
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Comment on agent fees
I managed to get the fees to 6% and now I know why
Was this helpful? Yes
Sep 28,2015
Minithumbdown
By:
Sep 28,2015
1 people found
this helpful
My pregnant wife and I moved in over 6 weeks ago and there is still mould in the property, still a leaking tap and broken hot water tap in the kitchen, and the shower cold tap doesnt work. We've tried so many times to get these problems sorted and we've been promised so much - this was something they were supposed to get fixed when we moved in. It was agreed, AND we are alos waiting to be reimbursed for our £40 for getting keys cut. They are absolute liars and totally incompetent. I ...
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Was this helpful? Yes
May 08,2015
Minithumbdown
By:
May 08,2015
1 people found
this helpful
Avoid at all costs! Hetherington's made me assurances and did not keep to their word, lying to cover their inadequacies. They were the sole agents marketing my property for 3 months and I received a low number of unsuitable offers. Interest was slow initially as THEY advised me too high a rental rate and used misleading pictures which didn't depict the flat accurately. They only provided feedback when I asked what the issue was and are not pro-active in their core function i.e. letting accommoda...
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What agent could do to change your mind?
Communicated better Delivered on promises they make
Was this helpful? Yes
Oct 28,2014
Minithumbdown
By:
Oct 28,2014
2 people found
this helpful
This agency is poor. They have no idea on renting, no communication with the customers, not answering the phone,not to answer on emails completely lack of respect We were with Hetheringtons over few years they cannot even arrange a plumber to fix a leaking boiler Now we go with them to court because they do not want us to give a deposit back They always blame Landlord Personally I would not recommend a waste of time and money...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Awards won by Hetheringtons, London E18 2QP

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