Hetheringtons - North Chingford, London, E4

1/5 rating 6 reviews
  • 17% valuation accuracy
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    Harriet Woodgate
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    Melissa Lawrie
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Hetheringtons

105 Station Road North Chingford, London
Greater London
E4 7BU

020 7305 7345
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Dec 07,2015
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By: 'Barclay74'
Dec 07,2015
0 people found
this helpful
Absolutely horrific, they could not have cared less if they tried. They blatantly lied to me not knowing that I was already in direct contact with the owner of the house who confirmed the same. Avoid at all costs. Didn't even have the courtesy to let me know that we had exchanged contracts....
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What agent could do to change your mind?
Cared, return call, not lie and possibly have a clue about selling houses??
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Jan 21,2015
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Harriet Woodgate
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Melissa Lawrie
By: 'superman'
Jan 21,2015
3 people found
this helpful
At first they seemed very professional. Smooth move into a rented property. Only later we realised our mistake. Be very careful when using them, the maintenance manager Harriet has no clue about managing property. She lied to me to cover her back. They had recent management changes but unfortunately seems the culture has stayed the same. DISHONEST AND NO CARE FOR TENANTS Here is a few words about them on their web: "At Countrywide our customers come first. We are committed to s...
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Dec 08,2014
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By: 'boblet'
Dec 08,2014
2 people found
this helpful
Absolutely appalling service. They have no idea what they are doing. Please, please, please avoid them. They are failing to uphold their contractual obligations, don't check the property when they should and when they do. They do no action whatsoever. Their latest muck up is going to cost me thousands if I ever get the current tenants out! They are beyond incompetent....
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Aug 29,2014
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By: 'G2002'
Aug 29,2014
2 people found
this helpful
The most awful estate agents I have ever encountered. They don't pick up the phone, left us without heating for 3 months in winters, are downright rude on the phone, ignore your calls and don't respond to emails or messages... I could go on and on. My contract was for a year and a year to the date is when I am moving out, not because of the property but I can't cope with hetheringtons any more, they have driven me to distraction and sent my blood pressure through the roof. I would strongly re...
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Comment on agent fees
Way too high, in retrospect I realised they are much higher than other agents in the area
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Jul 24,2014
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By: 'prefer not to say'
Jul 24,2014
1 people found
this helpful
They can talk the talk but Communication was/is poor - my advice is to follow up each call in writing Administration - requests needed to be be repeated Tenant ended up contacting me directly due to the above....
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Jul 22,2014
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By: 'Bob.'
Jul 22,2014
2 people found
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Dreadful. Dealing with Hetheringtons has been an appalling expirience. This is my first rental let and I chose the 'fully managed' contract. The tenant was unable to get work done and so contacted me, then I was unable to make them act and so ended up doing the work myself. Not just once but time and again. I informed them of the problems on email and was not acknowledged. I complained on the telephone and nothing happened so I pulled out because of Hetherington's breach of contract. So. ...
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Areas covered
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Services offered
  • Sales
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  • Lettings
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  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 17% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £600,000
  • Max: £1,000,000

Letting
  • Min: £0
  • Max: £0



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Harriet Woodgate - upload your photo Harriet Woodgate
 1 reviews

About Harriet No description set View full profile
Melissa Lawrie - upload your photo Melissa Lawrie
 1 reviews

About Melissa No description set View full profile
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