• Richard Hill
    Richard Hill
  • Grant Thoday
    Grant Thoday
  • Marc Martin
    Marc Martin
  • Jane Hill
    Jane Hill
  • Tom Glancy
    Tom Glancy
  • Faye Mulkeirins
    Faye Mulkeirins
  • Melanie Preston
    Melanie Preston
  • Daniel Taylor
    Daniel Taylor
  • Angie Weeks
    Angie Weeks
  • Neil Randle
    Neil Randle
  • Sharon Haines
    Sharon Haines
  • Sarah Mitten
    Sarah Mitten
No description for branch.
Heritage Property

15 Newbold Street Leamington Spa
Warwickshire
CV32 4HN

01926 451 045

Apr 30,2016
Minithumbup
By:
Apr 30,2016
Featured Review
0 people found
this helpful
We have recently bought our first home through Heritage Properties. Throughout the process Angie Weeks was our lifeline! She was extremely organised and proactive. Very easy to contact and responded straight away. We were very fortunate to have Angie as our agent. We were pleased with Heritage Properties as a whole and we encountered no issues during the purchase....
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
Featured Review
0 people found
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Angie was just wonderful. We had set a deadline and at one point it looked like we weren't going to meet it. A couple of days before exchange we had issues finalising information from the solicitors and I was rather stressed and frustrated with the whole situation. I emailed Angie and within a couple of hours everything was back on track. Thanks to Angie's dedication to her job and her calm supportive nature we achieved our deadline. Thank you Angie - you were amazing!...
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Comment on agent fees
Not applicable as we were buying
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Mar 31,2016
Minithumbup
By:
Mar 31,2016
Featured Review
0 people found
this helpful
I was very happy with the service i received from Heritage / Leaders. I did at times, however, find my dialogue with Angie frustrating as i felt sometimes i wasn't being given all the info and i had to try and extract it over several emails. or when i spoke to her on the phone, she'd speak over me. But overall, she dealt with the sale of my house well. Tom was excellent from the stages of the process i dealt with him. He answered any queries i had promptly and was easy to contact when ...
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Dec 09,2015
Minithumbup
By:
Dec 09,2015
Featured Review
0 people found
this helpful
Very professional service throughout the sale process. Tom, Angie and all the team we dealt with were professional, proactive and the communication was very good throughout. Viewings were arranged smoothly and very detailed feedback was given every time. Thank you for your excellent service....
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Sep 26,2015
Minithumbup
By:
Sep 26,2015
Featured Review
1 people found
this helpful
I had a long and complicated sale that required a significant amount of effort, organisation and communication between a number of parties. Moving my property from rental market (of which I dealt with Grant Thoday who was excellent) to a sale where I dealt with Angie Weeks, Louise Duckworth and Tom Clancy. During the whole process each one of them kept me constantly updated with gradual progress and offered support / guidance as we tackled difficult scenarios. This was extremely valuable to m...
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Comment on agent fees
for the amount of effort that went into my sale the fee's were worth every penny.
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
We had a problem with our front lock which we reported yesterday afternoon. Melanie got it sorted in double quick time! the lock smith who came around was great and we were kept up to date every step of the way. Super service, thanks so much....
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Aug 19,2015
Minithumbup
By:
Aug 19,2015
2 people found
this helpful
Angie, Richard and all the staff at Heritage work really well as a team and are exceptional in the world of estate agents! We bought a flat through them and they were far more helpful and proactive than even our own solicitors. The really deserved to make the sale and were a pleasure to deal with. In particular, they are excellent at communicating and keeping you up to date and are extremely responsive all all times. We will definitely use you again. Many thanks...
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Jul 31,2015
Minithumbup
By:
Jul 31,2015
0 people found
this helpful
Heritage are a class act. So different to Countrywide the previous letting agents, Grant let the property within 2 weeks, all admin issues were straightforward, never a problem with payment or communication. When the time came to sell it was handled just as professionally via Louise. I would recommend using Grant at Heritage if you are letting property in the Warwick & Leamington area....
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Jul 16,2015
Minithumbup
By:
Jul 16,2015
1 people found
this helpful
Both Louise and Angie were really helpful throughout the whole purchasing process, responding promptly to emails and using their own initiative to chase up other parties involved in the purchase without me having to prompt them. They relayed information to me at all stages of the purchase and, I feel, have made the process as simple and stress free as it could have been. Based on my experience with Heritage Property, and compared to other agents that I have dealt with, I wouldn't hesitate to u...
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Jul 10,2015
Minithumbdown
By:
Jul 10,2015
0 people found
this helpful
Grant assisted in an exit from lease at short notice due to family problems, his approach was professional but also sympathetic and very practical The other members of this office i dealt with were also excellant....
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Jul 03,2015
Minithumbup
By:
Jul 03,2015
0 people found
this helpful
Our agent was absolutely fantastic .. They sold my property in a week which was really impressive .. The service I have received has been amazing anything I needed I knew I could phone them up to help and it would get sorted straight away .. Heritage are an amazing company. I would deffienatly use them again . Heritage are an absolute credit to themselves and deserve the very best with selling properties in the future .. Thank you very much...
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Comment on agent fees
Perfect pricing .. I was very impressed
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Jun 26,2015
Minithumbup
By:
Jun 26,2015
0 people found
this helpful
I am very happy with the service that I received from Dan and his colleagues. The entire experience was relaxed , friendly and professional. At no point did I feel rushed or under pressure and Dan seemed very laid back about me taking my time to find an apartment that felt right for me ? I was shown several properties by Dan before I found one that suited me and - throughout the process - I was gently and professionally guided by Dan's local knowledge and expertise.. Highly recommended ....
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Jun 26,2015
Minithumbup
By:
Jun 26,2015
0 people found
this helpful
Angie provided support when we needed it, Angie was there to provide expert advice and guidance and ensured we had a smooth house sale, if Angie was not around Louise was always on hand to help. great team effort....
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Comment on agent fees
cheap compared to other quotes
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Jun 25,2015
Minithumbup
By:
Jun 25,2015
0 people found
this helpful
I approached Heritage when i decided to let out my property. Marc came to my property to view and value it. He was very polite, friendly and professional. Explaining everything to me whilst not putting me under pressure to choose them. When i decided to go with Heritage Marc guided me through the whole process and promptly came back to me on any phone calls or emails i sent. Melanie looks after my property day to day and again, she's been polite, friendly and professional. All the people...
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Comment on agent fees
I am paying 9% which i negotiated with them.
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Jun 24,2015
Minithumbdown
By:
Jun 24,2015
0 people found
this helpful
Finding a property with this agent was fine, and the paperwork, tenancy agreement and reference checking etc. all went smoothly. I would have no problem in using this agent to let a property. However, for managing my tenancy they have been extremely inefficient. I obtained the keys to the property on May 20th and moved in on May 24th. The property was very dirty, with cigarette butts in the balcony plantpot and dust and dirt everywhere. The flat had been redecorated before I moved in, but there ...
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Jun 14,2015
Minithumbup
By:
Jun 14,2015
0 people found
this helpful
I was really pleased by the service I received from the Leamington Spa branch of Heritage Property. I put my apartment for let with two different agents as I was hoping to find a good quality tenant as soon as possible. Grant Thoday was very professional and offered great advice. Within less than 2 weeks, my apartment was let by Heritage Property. I appreciate that there is an element of luck in these situations but Heritage Property mean business. Highly recommended!...
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Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
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First class service from a first class team. Allan was very confident from the onset that my property would sell fast. He was very knowledgeable of the market and gave very good advice. An offer was made on the first day of viewing which I was happy to accept. From then on, the sale was straight forward. I was kept informed of progress and the sale was completed in about 6 weeks. I would not hesitate to use Heritage again either to buy or sell . My sincere thanks, from a very satisfied custom...
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May 21,2015
Minithumbup
By:
May 21,2015
0 people found
this helpful
Marc was incredibly friendly and honest. He was genuinely driven to help us get the ideal house for us. We provided him with some quite specific qualities we look for in a house and he came back with properties as soon as they went live. He also helped us in transitioning from our previous agency, looking over our previous tenancy agreement to answer a query we had. He went the extra mile and made the stressful task of finding a property to rent in Leamington Spa, quite honestly, a pleasure. Hig...
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Comment on agent fees
Admin Fee of β€š£234.00 is very reasonable for the high quality and professional service that we received. We also paid a β€š£30 TDS registration fee to help keep our deposit (1 and a half months rent) secure.
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May 20,2015
Minithumbup
By:
May 20,2015
0 people found
this helpful
Both Angie and Alan offered an excellent service and it was lovely to be able to deal with rationale human beings who couldn't do enough for us! A highly committed pair of professionals....
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May 13,2015
Minithumbup
By:
May 13,2015
0 people found
this helpful
Heritage Property are a really organised and friendly estate agents to rent from. They have been supportive throughout our time with the company. Daniel Taylor was our contact in the Leamington offices and has always been really efficient at responding and solving any issues. I would recommend using the company and will do myself in the future....
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By: Grant Thoday
May 23, 2015
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Thank you JB for your kind recommendation. We are a local independent estate agent and the focus is very much on customer service and it's nice this is reflected in your review. If you need anything in the future feel free to contact us. Dear Sophie, Thank you for your kind review regarding your move. We always try and ensure every step of the process is explained before a property is reserved and regular updates ensure an easy transition for everyone. As you state our fees are always explai....
May 07,2015
Minithumbup
By:
May 07,2015
0 people found
this helpful
I was extremely impressed with the list of properties available with Heritage Property, and I found everyone I dealt with at the Leamington Spa branch, very friendly and helpful. Marc Martin was my main point of contact, and he was very professional, and helped me secure a tenancy at my desired property for my 3 year old daughter and me. Marc kept in regular contact with me and managed the process smoothly, so it was one less headache for me to worry about. When Marc wasn't available, his col...
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Comment on agent fees
I don't think anyone is going to be happy with paying fees, however Marc presented me with an outline of what I was expected to pay and when they needed to be paid. Although I did go into the branch to pay, they do have the option to pay over the phone as a flexible option.
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By: Grant Thoday
May 23, 2015
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Dear Sophie, Thank you for your kind review regarding your move. We always try and ensure every step of the process is explained before a property is reserved and regular updates ensure an easy transition for everyone. As you state our fees are always explained in full and we are among the most competitive in Leamington Spa. Kind Regards Grant Thoday, Residential Lettings Manager 01926451045, grant.thoday@heritageproperty.co.uk....
Apr 21,2015
Minithumbup
By:
Apr 21,2015
0 people found
this helpful
Thanks to Heritage, I have some excellent tenants. I received helpful, friendly service at every stage and Heritage responded to my communications quickly....
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By: Grant Thoday
May 07, 2015
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Dear Julie, Thank you for your kind review. I'm glad we've now completed the hat trick in services for you - from being a tenant with us, buying through us and now as a landlord. We hope you find the service continues to meet your expectations! Kind Regards Grant Thoday, Residential Lettings Manager 01926451045, grant.thoday@heritageproperty.co.uk....
Feb 20,2015
Minithumbup
By:
Feb 20,2015
0 people found
this helpful
Allan Williams put in a lot of work showing the house to prospective purchasers. Many looked at the house and he reported their reactions. We were very impressed with his patient persistence. When a purchaser was found and a price agreed Andy diligently followed through the purchasing process and the sale was successfully completed...
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Comment on agent fees
satisfied we had good value for the fees charged
Was this helpful? Yes
Feb 19,2015
Minithumbup
By:
Feb 19,2015
0 people found
this helpful
I was recommended Heritage Property by a friend and they have exceeded my expectations. My property was very swiftly put on the market, and within a couple of days I was surprised to have a let agreed. Faye & Marc have given me excellent service, which was important to me having not let out a property before - in addition I work abroad just to complicate things. I would highly recommend....
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By: Grant
Mar 04, 2015
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Hi Ben, I'm glad to hear we exceeded your expectations as we always try too. Both Faye and Marc have been with us a long time and understand the needs of new landlords and will always try to give honest quality service. We look forward to working with you for many years to come. Kind Regards Grant Thoday, Residential Lettings Manager 01926451045, grant.thoday@heritageproperty.co.uk....
Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
this helpful
It was a very smooth process, as my first letting in England I just can compare with Sweden, Germany and USA and this one was the easiest, Martin and Daniel from Heritage Property gave me all the support I have asked and answer all my questions promptly. To book a visit at the properties was the fastest I found comparing to others I have checked in town. Sincerely I have nothing to complain about their service! Great office, recommend....
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By: Grant
Feb 16, 2015
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Hi Douglas, Thank you for your kind review we always try and ensure it is a simple process as we appreciate moving from abroad/moving in general can be very stressful. Please feel free to contact us throughout the tenancy and we will try our best to ensure a smooth tenancy. Kind Regards Grant Thoday, Residential Lettings Manager 01926451045, grant.thoday@heritageproperty.co.uk....
Jan 29,2015
Minithumbup
By:
Jan 29,2015
0 people found
this helpful
It was a good experiance with Heritage property, Dan helped me to move in early as well. I would like to thank all the members of Heritage property team. Thanks once again. Aditya....
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Comment on agent fees
I think it was bit over changed, but services are good. They helped me break the fee in two parts for payment.
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By: Grant
Feb 16, 2015
View all comments (1)
Thank you Aditya for your review. As a company we try to be as transparent as possible and give full property details along with any fees on all viewings to I hope you found this informative. I'm glad you had a good experience and please feel free to contact us in the future. Kind Regards Grant Thoday, Residential Lettings Manager 01926451045, grant.thoday@heritageproperty.co.uk....
Jan 15,2015
Minithumbup
By:
Jan 15,2015
1 people found
this helpful
Really impressed with the professional service I received during the sale process of my flat. I was always kept in the loop of what was happening and all my queries were answered quickly & efficiently. Andy liaised with the buyer ensuring the sale went ahead as quickly and smoothly as possible. Thank you Andy....
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Jan 09,2015
Minithumbup
By:
Jan 09,2015
2 people found
this helpful
Andy Gibb not only was professional he went out of his way to help me through the whole process of buying & selling my home & would strongly recommend him to future home buyers or sellers I would like to say A Big Thank You Andy Kind Regards Marcella Concannon ....
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Dec 16,2014
Minithumbup
By:
Dec 16,2014
2 people found
this helpful
I write to congratulate you and Jane on the clearly triumphant success you are making of Heritage. And for securing the services of by far the best estate agent sales representative I have ever encountered; your wonderful Andy Gibbs Andy and I met 10 days ago on 1st December and I just emailed him to say I am ready to make out a cheque for the full asking price. We hope to complete in the very near future. Could this be a record? The reason for such swift development is entirely down to And...
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Oct 29,2014
Minithumbup
By:
Oct 29,2014
0 people found
this helpful
Heritage have marketed and managed our Leamington property for several years and tier service has been consistently outstanding We have always been kept up to date and any queries arising have been dealt with immediately with great efficiency We have never waited longer than a few days for Heritage to find tenants for our property which has been greatly appreciated We would not hesitate to use them again or recommend them as an agent...
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Oct 04,2014
Minithumbup
By:
Oct 04,2014
0 people found
this helpful
My previous experiences with student letting agents has on the whole not been very positive but my first non student letting experience with Heritage properties has done a lot to bring me around. At every stage Heritage has been extremely helpful. In particular our thanks go out to our main contact there, Marc. Marc showed me around a number of properties and offered sensible impartial advice at all. Once we had found a property he made the process very easy. Any requests we had he dealt wit...
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Oct 04,2014
Minithumbup
By:
Oct 04,2014
0 people found
this helpful
I've been really impressed by Daniel. He is an outstanding agent and helped me promptly throughout the renting procedure, from carefully showing me the property to finalize the letting contract. Overall, I strongly recommend the agency to everyone is looking for letting....
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Sep 30,2014
Minithumbdown
By:
Sep 30,2014
0 people found
this helpful
Rude with that familiar air of British snootiness. They treat customers as though they are doing them an act of charity... But what tops it all is that as I walked in the rain aimlessly trying to find the apartment in Leamington; a town I am new to, and to my bemusement after having been soaked on the pouring rain, and I wait and wait only to be told that 'oh the flat was rented this morning' when I ring them to enquire. Apparently they sent me an email.. But amazingly didn't reach my inbox. Utt...
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Sep 19,2014
Minithumbup
By:
Sep 19,2014
0 people found
this helpful
Allan conducted himself and the matter of the sale professionally throughout. His communication with all parties was regular and informative. The sale proceeded with ease and Allan was a pleasure to deal with throughout....
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By: heritage property
Sep 24, 2014
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Hi James thanks for taking the time to review your experience with Heritage Property, we are so pleased that we were able to progress your sale smoothly and keep you informed along the way, Kind regards Richard Hill Managing Director of Heritage Property richard.hill@heritageproperty.co.uk 07813 718356 or 01926 428989....
Sep 17,2014
Minithumbup
By:
Sep 17,2014
0 people found
this helpful
I have now bought 2 properties through Heritage in Leamington. Allan Williams was the agent in both cases. I found him to be extremely professional and unlike a lot of the Leamington agents he took the trouble to understand what I was looking for. Most importantly though, during the negotiation process, he worked really hard and saved the second property purchase from falling through several times. It really only got done because Allan was 'on the case'. Because of his professionalism I now...
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By: heritageproperty
Sep 24, 2014
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Many thanks for taking the time to review your experiences with Heritage Property, in particular the exceptional service you have received from Allan, we are so happy you chose to work with our lettings team too, kind regards Richard Hill Managing Director of Heritage Property richard.hill@heritageproperty.co.uk 07813 718356 or 01926 428989....
Areas covered
  • CV31
  • CV32
  • CV33
  • CV34
  • CV35
  • CV47
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£80,000
  • Max: Β£635,000

Letting
  • Min: Β£0
  • Max: Β£0

NALS TPOS TDS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
29 0 45 7 43 0 27 0 3 1
Richard Hill Richard Hill
Managing Director
8 reviews

About Richard Ò€œI was born on January 17th 1969 at Warneford Hospital in Royal Leamington Spa. Not only did they break the mould but they knocked the hospital down just to be sure!  I grew up in Ke View full profile
Grant Thoday Grant Thoday
Lettings Manager
19 reviews

About Grant I was born in 1983 in Guildford Surrey although by looking at me you would think I was born in 1973. At six months old my parents decided to move to Warwick with my two older sisters and brother View full profile
Marc Martin Marc Martin
Lettings Negotiator
27 reviews

About Marc I was born 21st February 1987 at Warneford hospital in Leamington Spa  I was quickly taken out of Leamington and forced to grow up in Coventry. I remained in the family home with my Mum De View full profile
Jane Hill Jane Hill
Finance Director
3 reviews

About Jane I was born in East London in 1969 the only child of a Pat, a Housewife and Dennis, a Market Trader.  We soon moved out of London as my parents didnÒ€ℒt think it was a great place to br View full profile
Tom Glancy Tom Glancy
Sales Manager
32 reviews

About Tom <p><!--[if gte mso 9]><xml> <w:WordDocument> <w:View>Normal</w:View> <w:Zoom>0</w:Zoom> <w:TrackMoves/> <w:TrackFormatting/> <w:Punc View full profile
Faye Mulkeirins Faye Mulkeirins
Office Administrator
6 reviews

About Faye I was born in Wakefield, West Yorkshire and moved down to Leamington Spa about 9 years ago when I was 19, believe it or not due to a holiday romance! A few years on, the romance didnΓ’β‚ View full profile
Melanie Preston Melanie Preston
Property Manager
9 reviews

About Melanie Being of a certain age , it will be suffice to say I was a child of the 60Ò€ℒs , born an only child in Oxford to parents who are still married after 52 years which  my father jokes is View full profile
Daniel Taylor Daniel Taylor
-
15 reviews

About Daniel No description set View full profile
Angie Weeks Angie Weeks
Sales Negotiator and Administrator
10 reviews

About Angie No description set View full profile
Neil Randle Neil Randle
Property Manager
1 reviews

About Neil No description set View full profile
Sharon Haines Sharon Haines
Property Manager
0 reviews

About Sharon No description set View full profile
Sarah Mitten Sarah Mitten
Property Manager
0 reviews

About Sarah No description set View full profile

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Fees

We do not publish our fees as they are not set in stone and are open to negotiation, depending on the property and the client’s needs.



Valuations are completely free of charge and without obligation.



There are many good reasons for you to consider using Heritage Property to sell or let your property.



Why not visit our website to find out some of them?



www.heritageproperty.co.uk
Last updated at 2:23 PM 17/03/2015 by allAgents

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Last updated at 2:23 PM 17/03/2015 by allAgents

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