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    Jenny Hill
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    Charlotte Smith
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    Vanessa Pegg
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    Richard Murphy
Set in the heart of Kings Heath in a prominent High Street location, our office is a focal point for those looking to buy, sell and rent. Servicing the Kings Heath, Moseley and surrounding areas, Heritage staff have a wealth of local and industry knowledge and will be happy to assist in any way. Heritage provide the highest levels of customer service and care and we welcome you to come and visit us to discuss your property needs.
Heritage Estate Agency (Birmingham)

91 High Street Kings Heath, Birmingham
West Midlands
B14 7BH

0121 443 5900

Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Heritage were fantastic in all areas securing a sale. Richard was great in the first meeting and valuation, his photos of the property were impressive. Both Rachel and Vanessa were prompt in responding to emails and phone calls, always friendly and efficient, giving timely advice to me as seller. Would recommend to anyone!...
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Comment on agent fees
As advertised!
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
2 people found
this helpful
Selling through Heritage has been the most positive experience I have ever had of an estate agency. Due to the nature of the property, selling the house was not straightforward. However Heritage delivered throughout, calmly, patiently and thoughtfully. The asking and selling price reflected the market accurately. The marketing and accompanied viewings were excellent ; and Heritage secured the interest of a number of prospective buyers. The...
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Jan 27,2013
Minithumbdown
By:
Jan 27,2013
1 people found
this helpful
Renting through Heritage was a dreadful experience for us as customers. We received very bad customer service on more than one occasion from them. When we reported faults with the property they were not followed up. The property was rented without smoke alarms and when we brought this to their attention we were asked to fit them ourselves. Our honestly was questioned on more than one occasion, and generally we feel that we were treated in a poor, patronising and condescending manner. As a landla...
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What agent could do to change your mind?
They should have treated us, as paying customers, in a fair and professional manner. I can honestly say that I have never experienced such poor service from any company that I have ever dealt with.
Was this helpful? Yes
By: Andrew Bryant
Oct 03, 2013
View all comments (1)
Hello Anna, thank you for taking the time to post a review about Heritage Estate Agency. We are sorry to hear that you were not satisfied with the service that you received. Heritage takes pride in going above and beyond for both landlords and tenants as I am sure you will recall from when you were house hunting and viewing properties. Customer service and safety issues are of paramount importance to us. As an agent it is our job to act as a landlordÒ€ℒs representative and liase between....
Oct 04,2011
Minithumbdown
By:
Oct 04,2011
5 people found
this helpful
I used Heritage to let and manage my property. However, when the tenants stopped paying rent they seemed unaware of this and when I rang up Herigate, I was asked 'What do you want me to do about it?' They were really aggressive with me and totally unhelpful. This was their attitude throughout the rental. Needless to say when I sold the property I chose another agent. Very unprofessional....
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Was this helpful? Yes
Areas covered
  • B14
  • B13
  • B30
  • B29
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£255,000
  • Max: Β£330,000

Letting No data

NAEA ARLA DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 1 2 0 0 0 0 0
Jenny Hill - upload your photo Jenny Hill
1 reviews

About Jenny No description set View full profile
Charlotte Smith - upload your photo Charlotte Smith
1 reviews

About Charlotte No description set View full profile
Vanessa Pegg - upload your photo Vanessa Pegg
2 reviews

About Vanessa No description set View full profile
Richard Murphy - upload your photo Richard Murphy
2 reviews

About Richard No description set View full profile

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Fees

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Last updated at 2:34 PM 25/08/2016 by Charlotte Brotherhood

Complaints Procedure

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Last updated at 2:34 PM 25/08/2016 by Charlotte Brotherhood

Awards won by Heritage Estate Agency (Birmingham), Birmingham B14 7BH

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