Canary Wharf, London, E14
4.6/5, 57 reviews
91% recommended
100% sales valuation accuracy
80% sales fee satisfaction
77% lettings valuation accuracy
93% lettings fee satisfaction
Henry Wiltshire is an international estate agency with an established network that spans six countries. Founded in London, the company has fostered a reputation as a dedicated specialist in the capital’s most high profile areas of regeneration as well as high-performing international investment areas. Offering international and UK sales & ... show more Henry Wiltshire is an international estate agency with an established network that spans six countries. Founded in London, the company has fostered a reputation as a dedicated specialist in the capital’s most high profile areas of regeneration as well as high-performing international investment areas. Offering international and UK sales & consultancy for developers as well as services in our various localities (including sales, acquisitions, lettings and property management) Henry Wiltshire provides a fully comprehensive, streamlined property service facility tailored to each individual client’s need.

Whether you are looking to buy or sell in residential, commercial or investment markets or you’re a landlord looking for lettings and property management services, at Henry Wiltshire we’ll be with you every step of the way, navigating the market, providing transactional support and offering our expert insight to achieve optimum results.
Henry Wiltshire London Estate Agents & Letting Agents

Opening Hours
Address

Henry Wiltshire
2 Laybourne House, Admirals Way
Marsh Wall,London
Greater London
E14 9UH
020 7001 9160

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 80% £362,500 £461,500
Lettings 77% 93% £520 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 1 33 4 1 0 5 0 1 0
Areas covered
  • E14
  • E1
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA DPS My deposits scheme
Latest Properties

“Nuvin is a very energytic and positive indivi......”

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Aug 10,2019
Minithumbup
By: 'Parisa Jalili Marandi'
Aug 10,2019
0 people found
this helpful
Nuvin is a very energytic and positive individual. And has remarkable sovial skills. It has been a pleasure to rent my flat through his service....
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“Professional and efficient agents...”

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Jun 14,2019
Minithumbup
By: 'Christine C.'
Jun 14,2019
0 people found
this helpful
We were desperate to move as we would like to get a larger place after our new family member arrived. After doing some research, we could only find some properties from Henry Wiltshire which meet all our requirement in terms of budget, location, size, neighbourhood, ...
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Comment on agent fees
It has relatively good rate when comparing with other estate agents.
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“Fast organization of the viewing and insightful tour of the property...”

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Jun 13,2019
Minithumbup
By: 'Ivetta malyshko'
Jun 13,2019
0 people found
this helpful
Positive person who was able to organize a fast vieweing of the property and kept me updated with all the details of it after. Fast with replying to emails and concerns....
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Comment on agent fees
The positive person and insightful dialogue about the property. Always quick replies to email .
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“Support on maintenance...”

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Jun 03,2019
Minithumbup
By: 'Andita'
Jun 03,2019
0 people found
this helpful
Ayanna had been a great help in helping to source the right contractor to fix a door malfunction. She has been kind and polite in communication. Thank you for your help!...
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“They handle routine rental contract and check-in check-out routines and respond questions in time....”

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May 01,2019
Minithumbup
By: 'Ka Keung Chow'
May 01,2019
0 people found
this helpful
They handle contract signing, check in, check out in time. Respond to questions is effective and accurate. Working to find new tenant is effective....
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Comment on agent fees
Reasonable
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“Nice agent!...”

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Apr 29,2019
Minithumbdown
By: 'Kit'
Apr 29,2019
0 people found
this helpful
Nuvin is very responsive to all my questions before and even after i get the key of the property. He is very helpful throughout the whole process....
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“A trouble free experience...”

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Apr 02,2019
Minithumbup
By: 'Par'
Apr 02,2019
0 people found
this helpful
Nuvin was pivotal in us getting a comfortable apartment in our preferred locality. He was always approachable during the entire process, and thus alleviating all our concerns . I was particularly impressed as to how swiftly he managed to seek approvals / responses from the landlord to ...
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“Any real estate business for me or my family and ......”

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Apr 02,2019
Minithumbup
By: 'Talal'
Apr 02,2019
0 people found
this helpful
Any real estate business for me or my family and friends I will be calling mr.Nuvin at Henry Wiltshire...
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Comment on agent fees
Good
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“miss...”

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Apr 02,2019
Minithumbup
By: 'miss'
Apr 02,2019
0 people found
this helpful
Reactivity and efficiency, competence and excellent service. very professional and competent a serious agent and involved in his work Excellent support. good communication and taking into account the needs of the customer. deserves the trust of its customers. Nuvin is available and listening. I especially ...
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Comment on agent fees
good
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“Great experience...”

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Mar 26,2019
Minithumbup
By: 'Marcus'
Mar 26,2019
0 people found
this helpful
Nuvin made my move to my new apartment so smooth and easy. He was very responsive and provided me with all the information I needed. Great communication. Very helpful. Highly recommended...
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Comment on agent fees
Agent fee’s was fair
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“Attentive service...”

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Mar 25,2019
Minithumbup
By: 'Ilyas'
Mar 25,2019
0 people found
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Nuvin was very helpful from the first phone call and made the whole process of dealing with paperwork etc a breeze. Definitely would recommend others to use him as a first point of call in the future....
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“Excellent...”

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Mar 14,2019
Minithumbup
By: 'Tanisha'
Mar 14,2019
0 people found
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Nuvin helped me find a studio which suited my requirements, and in a very short time frame. I did not have to worry about anything - the agency took care of arranging all the details. Highly satisfied with my experience....
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“Made life easy!...”

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Mar 12,2019
Minithumbup
By: 'Zaynab zubair'
Mar 12,2019
0 people found
this helpful
Having Nuvin secure my property and have it all done quickly and swiflty was extremely appreciated. He was courteous and kept me in the loop. I appreciate his customer service and flexibility...
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“Very helpful...”

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Mar 11,2019
Minithumbup
By: 'YJ'
Mar 11,2019
0 people found
this helpful
Thanks Nuvin for your helps on my property finding and everything on the contract. Nuvin is very efficient, helpful and kind....
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“Amazing experience...”

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Mar 06,2019
Minithumbup
Kelly
Rebecca
By: 'Anonymous'
Mar 06,2019
0 people found
this helpful
I have had a very positive experience with Henry Wiltshire, Canary Wharf. I first met them when I moved to London and I was instantly impressed. I rented through Henry Wiltshire for about 4 years at the same property – they were always attentive, responded to any ...
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“1 Bed flat - Baltimore wharf...”

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Feb 25,2019
Minithumbup
By: 'Shabeer S'
Feb 25,2019
0 people found
this helpful
We are a couple and had the pleasure to work with Nuvin to rent a 1 bed flat (Baltimore wharf). We have posted two reviews. This review is directed to Nuvin and the second review to the Agency as a whole. Our experience with Nuvin is ...
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“Very Satisfied...”

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Feb 22,2019
Minithumbup
Rebecca
By: 'Femi'
Feb 22,2019
0 people found
this helpful
I received a very professional and assuring service from Rebecca. She is very prompt and ensures issues are resolved. I highly recommend Rebecca's services....
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“Amazing service!...”

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Feb 22,2019
Minithumbup
Rebecca
By: 'S'
Feb 22,2019
0 people found
this helpful
I am a resident at Baltimore whatf and Rebecca is fantastic. I can always contact her, she always responds in a timely manner and goes above and beyond....
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“responsible team...”

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Feb 18,2019
Minithumbup
Kelly
By: 'Louis'
Feb 18,2019
0 people found
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whatever, whenever you got some problem with your apartment, they will be always try to help you at the first time....
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“Exceptional Service...”

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Jan 16,2019
Minithumbup
Kelly
By: 'D Duve'
Jan 16,2019
0 people found
this helpful
I have been involved with the staff at Henry Wiltshire for 5 Years now and am very happy with all they do for us. From sorting out and sourcing new clients to rent for our property to sorting out issues with maintenance and ground rent to ...
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Comment on agent fees
The agents fees are in line with all the work they do for us and I would recommend their services at any time !!
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“Impressive Service...”

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Jan 15,2019
Minithumbup
Kelly
By: 'M Barrow'
Jan 15,2019
0 people found
this helpful
Kelly Gallagher has impressed me with her professionalism, friendly service and attention to details. She has kept me informed at every point and came up with solutions. I will definitely be giving her more business. Thank you Kelly....
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Comment on agent fees
She has been professional, friendly and informative. She pays attention to details and really gives a 5 star service.
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“Diligent service...”

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Nov 13,2018
Minithumbup
Kelly
Rebecca
By: 'Rajiv'
Nov 13,2018
0 people found
this helpful
I would like to highly recommend Henry Wiltshire and Team- Kelly & Rebecca for their brilliant support . They are always there for help- be it letting or property management services. I have been using their services for past 3 years....
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Comment on agent fees
Good
Was this helpful? Yes

“Reliable and responsible staff...”

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Nov 12,2018
Minithumbup
Kelly
Rebecca
By: 'Josephine'
Nov 12,2018
0 people found
this helpful
Kelly was our first agent and she has continued to assist us when there is a need. She is extremely reliable and responsible. Rebecca has gone the extra mile to help us settle a problem with the previous tenant. Really appreciate both their help....
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“Hassle free flexible service...”

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Nov 06,2018
Minithumbup
Daniel
By: 'Chris'
Nov 06,2018
0 people found
this helpful
I've moved in recently and Henry Wiltshire have been great so far. I got a viewing quickly. The agent Dan took a flexible and hassle free approach and was happy to pick action ad hoc requests. The inventory process is thorough and unbiased. The move ...
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Comment on agent fees
All fees are high in the area and these are comparable to other agents.
Was this helpful? Yes

“Professional, responsive and fast...”

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Oct 04,2018
Minithumbup
Rebecca
Kelly
By: 'Martynas B.'
Oct 04,2018
0 people found
this helpful
I would like to share a positive experience that I have encountered when dealing with Rebecca Heslam and Kelly Gallagher. Rebecca was very helpful resolving some maintenance issues I had when I moved into apartment. She was pleasant to deal with, professional and responsive with ...
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“Good management...”

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Oct 01,2018
Minithumbup
Kelly
By: 'Richard V'
Oct 01,2018
1 people found
this helpful
I have been using Henry Wiltshire for a number of years and have found them to be professional and helpful. Kelly Gallagher in particular is a great property manager and is very responsive and helpful. The reason I gave four starts is because I find ...
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Comment on agent fees
Good and fair
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“amazing service...”

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Sep 27,2018
Minithumbup
Jay
Daniel
By: 'Andrei'
Sep 27,2018
1 people found
this helpful
We are using this agency to rent at the momenta After looking to rent a flat for weeks they found the most suitable for us in few days. Really satisfied with the service. Always helpful and acting quick on all of our queries. Would definitely ...
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“Fantastic Company...”

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Sep 26,2018
Minithumbup
Michael
By: 'Whitney I.'
Sep 26,2018
1 people found
this helpful
Michael Heath has been very helpful from the beginning, the whole process was smooth and very relaxing. My family and I were searching long and hard for a place to stay and Henry Wiltshire made the process very easy and everything was explained in black ...
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Comment on agent fees
Good
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“Recommended...”

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Sep 26,2018
Minithumbup
Rebecca
By: 'Satisfies Client'
Sep 26,2018
1 people found
this helpful
Excellent letting & management service. Always efficient & helpful. Knowledgeable about the Canary Wharf letting market. Pleasant people to deal with. Recommended....
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Comment on agent fees
Fair
Was this helpful? Yes
No image available Kelly
(18)
No image available Rebecca
(12)
No image available Jas
(2)

Tenant Fees

Pending
£150 (inc. VAT), On Completion

Tenancy Arrangement Fee

Last updated on 06/11/2018, 2:58 PM by Kelly Gallagher Director

Overall Fees
£48 (inc. VAT), On Completion

Referencing fee

Last updated on 06/11/2018, 2:59 PM by Kelly Gallagher Director

Overall Fees
£180 (inc. VAT), On Completion

Tenancy Agreement Fee

Last updated on 06/11/2018, 3:01 PM by Kelly Gallagher Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).

What will happen next?

We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.

We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:

The Property Ombudsman Ltd
Milford House 43-45
Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk

Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 1:00 AM 01/01/1970 by

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Henry Wiltshire

Branch - Canary Wharf, London, E14