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    Roger Kellett
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    Wendy Kellett
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Hazelwells Estate Agents

10 Winckley Street Preston

01772 823050

Aug 30,2013
Aug 30,2013
0 people found
this helpful
I had to sell a house in Bradford for a deceased relative. I used Hazelwells in Preston, where I live, as they had previously sold a house for my neighbour in just a few months, with the minimum of fuss. A member of the firms drove me to Bradford, took photographs of the property, put up the sale boards and did the valuation. I asked to do the viewings myself and Roger efficiently arranged four bookings for me in one day. During a few hours I took the prospective buyers round the house and...
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Aug 30,2013
Aug 30,2013
0 people found
this helpful
I have unfortunately had to deal with Hazelwells who were managing a property I lived in and they have the most shocking customer service I have ever received. After numerous calls to them to sort out minor problems with my house I had no luck. I had to chase them continuously and got nowhere and they just kept fobbing me off. I think they may need. Some training in customer service. In the end I managed to speak to the owner of my house and was completely unaware of what had been going on, I ex...
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What agent could do to change your mind?
Learn some customer service skills and call people back to keep them up to date with progress.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Roger Kellett - upload your photo Roger Kellett
1 reviews

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Wendy Kellett - upload your photo Wendy Kellett
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Awards won by Hazelwells Estate Agents, Preston PR1 2AA

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