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Haybrook

Campo Chambers 26 Campo Lane Sheffield
South Yorkshire
S1 2EF

0114 272 0700

Aug 15,2014
Minithumbdown
By:
Aug 15,2014
1 people found
this helpful
Again ... as with so many of these reviews where do I start? We started our tenancy 2 years ago with haybrook as the letting agent and from the word go they were atrocious. They continued to ask for documents that had been sent multiple times, missed and "lost" payments and documents - despite having a joint tenancy where two seperate agreements were signed they continued to argue that they only had record of one and details for the second tenant- even though we had a copy of EACH of ...
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Comment on agent fees
Fees were high and the service was awful for the money paid
Was this helpful? Yes
By: Customer Relations Manager
Aug 20, 2014
View all comments (1)
Dear Blue99, We're really sorry to hear about your experience and the service you received. Please could you email customercare@haybrook.com with the full details (including property details) so we can investigate. Many thanks, Melanie Smith, Customer Relations Manager.....
Feb 28,2014
Minithumbdown
By:
Feb 28,2014
1 people found
this helpful
This is going to be a long one but PLEASE READ if you are considering renting. Where do we start... We viewed the property with Anton, loved it. Anton assured us that the carpets would be professionally cleaned and banisters would be put up on the stairs as we have small children. This being assured to us we secured the property the same day. We then proceeded with making sure all our documentation was scanned and sent to the office within the 48 hours. (We were moving from over 150 miles aw...
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Was this helpful? Yes
Feb 25,2014
Minithumbdown
By:
Feb 25,2014
3 people found
this helpful
Where do I begin? I was contacted by Haybrook after advertising my flat on a local website (as I wanted to manage the property myself). After having no luck online I agreed to Haybrook advertising the property for me in a let-only agreement. As they were the first estate agents I had dealt with I was not aware of the shocking price they were going to charge me for the tenant finders fee. However I proceeded with them, along with other estate agents who were willing to charge me much less. I had ...
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What agent could do to change your mind?
They should have actually done what I had stated I wanted when we first met. It\'s all nice and polite until they know they need to get money from you. They need to earn the money, not just do anything necessary to take it away from you. Stop intimidating the people that pay your wages.
Was this helpful? Yes
Jan 06,2014
Minithumbdown
By:
Jan 06,2014
1 people found
this helpful
I engaged Haybrook to let one of my rental properties in November 2013 on the back of some fairly bold claims about their ability to market the property - from Anton, who I have never heard from again. Ordinarily I would not make the time to write a review but I am so appalled by the lack of service I feel compelled to share this. The headlines:- - The property was on the market for 3 weeks without photo\'s even though Haybrook had been round to take them when we engaged them. I e-mailed twic...
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Oct 10,2011
Minithumbdown
By:
Oct 10,2011
3 people found
this helpful
We moved into a property that was marketed and contracts drawn up by Haybrook, when we got the keys we found that the property was filthy, Haybrook promised us it would be professionally cleaned. After a few weeks living at the house we found that it had rats, there were no window keys, no smoke alarms, the electrics sparked when it rained and the shower leaked through the roof to downstairs. Haybrook turned round to us and said it is let only so they want nothing to do with the property. We ...
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What agent could do to change your mind?
All they care about is getting their money, awful agent
Was this helpful? Yes
By: Customer Relations
Oct 13, 2011
View all comments (1)
Hi there. I'm sorry that you have been unhappy with the service delivered by haart. If you would like me to look into your complaint then please do email me the details to Debbie.Webb@spicerhaart.co.uk mentioning 'AllAgents'.....
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  • Lettings
  • Block Management
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  • Conveyancing
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