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    Daniel Archer
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    John Cooper
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Hawes & Co

66 Coombe Lane Raynes Park West Wimbledon, London
Greater London
SW20 0LA

020 8946 3000

Mar 06,2015
Minithumbdown
By:
Mar 06,2015
0 people found
this helpful
We bought a house through Hawes and Co in Raynes Park in 2012 and found they made it an even more stressful process than usual. The member of staff we dealt with was rude, patronising, and did not advise us adequately of the buyer's position and situation, such that the sale nearly didn't go ahead. I advised the manager of the issues and not much interest was taken, we are now selling and know with certainty who we won't be using....
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Was this helpful? Yes
Nov 18,2013
Minithumbdown
By:
Nov 18,2013
4 people found
this helpful
We initially put the property on the market in February 2013 and all appeared to be moving along fine. Then we were passed onto another member of staff to deal with, and about a month later another member of staff and finally finished with the manager. Even though we had the manager dealing with our sale things still didn\'t move on. No financial checks were done on prospective purchasers of the vendor who wanted to buy our property. There was no proper management of sales of the vendors prop...
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What agent could do to change your mind?
Manage the sale by not passing us between all the staff in the office. Do their job properly by checking the financial status of the prospective buyers and keeping the customer informed instead of the customer chasing for updates.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £400,000
  • Max: £400,000

Letting No data



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