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    Stephan Daniel
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    Thomas Backlog
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    Sal
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    Denise McCabe
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    Louise Norris
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    Maglin
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    Sharon
Hastings International is a successful independent firm of estate agents offering residential sales, lettings and property management throughout London. Our London Bridge office occupies a prime position on Borough High Street, moments from London Bridge, historic Borough Market and Bankside. Headed by Thomas Backlog MNAEA with a strong sales and lettings team, Hastings International is perfectly placed to meet your property requirements, whether it's selling, buying, letting or renting our pr Read full description...ofessional approach together with an exceptional track record makes Hastings International market leaders not just within SE1 but throughout London. Providing exceptional client care, cutting edge marketing and international coverage through our Hong Kong, Singapore and Malaysian offices, Hastings International are perfectly placed to find the right buyer or tenant for your property. For a free, no obligation sales/lettings valuation please contact Thomas Backlog who will be delighted to help and advise. • Residential Sales • Residential Lettings • Property Management • Investment & Development Consultants
Hastings International

42 Borough High Street London Bridge, London
Greater London
SE1 1XW

020 7378 9000
Website not available

Properties for sale
Properties for rent
Dec 12,2017
Minithumbup
Maglin
By: 'Dan'
Dec 12,2017
0 people found
this helpful
Maglin was an absolute superstar throughout the whole process! Quick, efficient, knowledgeable and very polite. An absolute pleasure and delight to deal with. Thank you!...
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Was this helpful? Yes
Dec 06,2017
Minithumbup
Maglin
By: 'Aaliyah'
Dec 06,2017
0 people found
this helpful
Amazing experience and smooth process, everyone is really helpful. Lettings team found us our perfect home. Thank you so much....
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Dec 05,2017
Minithumbup
Maglin
Sharon
By: 'Phionah'
Dec 05,2017
0 people found
this helpful
Maglin and Sharon are absolute darlings, they have been very helpful. They are always available to answer any of our questions as well as being proactive. we would not have been able to move into our Flat without their help. Thank you so much, Ladies!...
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Comment on agent fees
good
Was this helpful? Yes
Oct 15,2017
Minithumbdown
Sal
Louise Norris
By: 'LoubylouG'
Oct 15,2017
0 people found
this helpful
Whilst Sal and his team at Hastings lettings were really helpful in getting us to the sign contract stage, the after service by Louise Norris is shocking and they breached the contract. We arranged for a professional clean to be done prior to us moving in, as the previous tenant had a cat and my husband is very allergic to cat hairs (particularly important as he is immunocompromised due to a bone marrow transplant). This was written into the contract to be done by the agent or owner. On arriving...
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Comment on agent fees
As expected
Was this helpful? Yes
Oct 02,2017
Minithumbdown
Denise McCabe
By: 'THE WORST AGENCY EVER'
Oct 02,2017
1 people found
this helpful
Let me share my experience and what we had to go through! This is absolutely the worst agency ever! Denise McCabe performs her duties breaking the laws! First of all once we moved in into our new property we received only 1 pair of keys! Agency advised us to make another pair of keys ourselves which took us 3 weeks to make it! We had to get the landlord permission and deal with key supplier companies. The manages of our property was constantly being changed and we always had to wait for the r...
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Sep 01,2017
Minithumbdown
By: 'Alaa Saad'
Sep 01,2017
0 people found
this helpful
To all people reading this, hastings international are the worst agents you could ever imagine so unprofessional and just a waste of time and money on such people and company as we tried for 10 days to reach out for them to reserve and later they gave us a phone call again asking for how many days and after providing them with so they hung up the line with all there rude attitude its not worth a minute neither a cent to put on look for something different this is my advice .......
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Comment on agent fees
Super baddd
Was this helpful? Yes
Jul 11,2017
Minithumbup
By: 'RF'
Jul 11,2017
0 people found
this helpful
We visited six letting agent offices to ascertain the kind of service that a prospective tenant would receive when entering the office. Megan was the most enthusiastic and positive person we saw. We invited six agents around and Megan was in the top two due to her knowledge of the current market, the type of property and the value likely to be achieved. We rented out the property within a week. In fact had two good tenants to choose from. We got great support and advice from Megan through the wh...
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Comment on agent fees
Very competitive, best of the six agencies we contacted.
Was this helpful? Yes
Jun 07,2017
Minithumbdown
Sal
By: 'Diana'
Jun 07,2017
1 people found
this helpful
Please be aware that this company will waste your time . I had two flats I was looking at and I was happy to take either of them. But unfortunately lanlord wasn't happy with company let... that was quite surprising because I had all the references from previous Lanlords and really high income. Never mind that.... I paid my 450£ hold deposit and then this agent disappeared. We called to office and they were saying that they will call back etc. Never received any call from so called manager...
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Comment on agent fees
Obviously this agent wanted to keep my hold deposit.
Was this helpful? Yes
Jun 01,2017
Minithumbup
By: 'B'
Jun 01,2017
0 people found
this helpful
My review is specifically for Megan Cutforth, who was punctual, professional, and overall does a great job, and this is coming from someone who has worked with a number of estate agents in London....
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Comment on agent fees
Hastings' fees are higher than average
Was this helpful? Yes
May 25,2017
Minithumbup
By: 'Andi McAdams'
May 25,2017
0 people found
this helpful
Lee was warm, friendly and informative. I felt very welled looked after and at ease. Thank you once again for everything. Highly recommended to all....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
By: 'Jafar Bani-Issa'
Apr 04,2017
0 people found
this helpful
Punctual, on time Charming and lovely Cooperative and helpful Has a human touch Dr Jafar Bani-Issa Guys and st Thomas NHS trust...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 21,2017
Minithumbdown
By: 'Tenant'
Mar 21,2017
1 people found
this helpful
The worst company (not even the worst agency) I've ever worked with. Very unprofessional. We haven't still received a signed contract from their side since 1,5 years!!? It is very interesting how they still survive...
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Comment on agent fees
They don't deserve any fee at all
Was this helpful? Yes
Feb 20,2017
Minithumbup
By: 'Mark'
Feb 20,2017
1 people found
this helpful
Megan was very friendly and helpful. She arrived at the property promptly and was able to answer all my questions. She also reponded immediately any follow-up queries I had after having seen the property....
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Jan 17,2017
Minithumbup
By: 'Nils T'
Jan 17,2017
0 people found
this helpful
Megan was extremely helpful and went the extra mile to meet our needs and make our move as smooth as possible....
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Was this helpful? Yes
Dec 23,2016
Minithumbup
By: 'Joao Costa'
Dec 23,2016
0 people found
this helpful
Megan was absolutely fantastic dealing with my letting. If you are looking for someone you can trust and highly efficient, Megan is the Go To Person. After several setbacks in my letting process, she managed those in the best way possible. When moving to a new country and searching for a place to live, sometimes this all process can be time consuming and extremely stressful. The situation can be less painfull if you have great professionals like Megan supporting and taking care of you. Thank you...
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Nov 21,2016
Minithumbup
By: 'Georgie'
Nov 21,2016
0 people found
this helpful
Laura Hatton was a delight! Helpful and efficient. 5 stars all the way. I was buying my first property which is pretty stressful and she made the whole thing a lot less painful!...
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Nov 13,2016
Minithumbup
By: 'Steve and Libby'
Nov 13,2016
0 people found
this helpful
We had arrived from overseas a few days before stumbling into Hastings International office at Borough High Street. It was the end of a long cold wet day and we were exhausted. Megan Cutforth sat us down, explained how the leasing system worked and commenced organising our apartment. Our application was probably more complicated than normal as we had no address, no bank account and no credit rating, but Megan pursued these essentials so that we were able to move in just four days after first...
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Comment on agent fees
No comment, as assume they are standard.
Was this helpful? Yes
Nov 10,2016
Minithumbup
By: 'one the elephant'
Nov 10,2016
0 people found
this helpful
found a property to purchase through Hastings and from viewing to completion the agent keep me fully updated throughout and helped me with any questions I had as I was a first time buyer. there were some delays although not the agents fault but to do with property and the seller themselves but again no one individually was at fault and Ayden kept pushing and pushing to get it the process finished for me quickly. even the solicitor he recommended to me was fantastic and I will be using her again....
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Comment on agent fees
GOOD
Was this helpful? Yes
Oct 30,2016
Minithumbup
By: 'Finally a happy renter'
Oct 30,2016
0 people found
this helpful
Megan was very helpful and punctual on my initial viewing, she offered other properties that were in my price range for me to consider. I was kept updated throughout the whole process and my move from outside of London went very smoothly. A big thank you to Rytis who helped keep me updated on my referencing when Megan was not available....
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Was this helpful? Yes
Oct 28,2016
Minithumbup
By: 'Jamie'
Oct 28,2016
0 people found
this helpful
Megan was very friendly and informative with regards to finding our perfect home and moving into the property. I would definitely rate it a 5* service....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
Oct 28,2016
Minithumbup
By: 'Louise zong'
Oct 28,2016
0 people found
this helpful
very helpful and react fast work efficiency She was patient to explain everything to me. And gives me lots of useful information....
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Oct 27,2016
Minithumbup
By: 'Andy Garcia-Valarino'
Oct 27,2016
0 people found
this helpful
Super Efficient, well informed, punctual and Friendly. Inspired confidence in your company, a great asset. Made the experience for searching for a flat a pleasure not a chore,...
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Comment on agent fees
well earned / reasonable.
Was this helpful? Yes
Oct 23,2016
Minithumbdown
By: 'Happy Customer'
Oct 23,2016
0 people found
this helpful
I received an exceptional service from Rytis. Dealing with him has definitely been my most pleasant experience when renting a property especially when it comes to updates, super-fast responses and genuine interest of client needs! I do no like to waste my time, I don't believe anyone does so his honesty and transparency got him a quick deal and me an amazing flat which I was looking for. When you call Hastings, I would suggest you speak to Rytis - professional, polite and dedicated individual. F...
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Comment on agent fees
reasonable
Was this helpful? Yes
May 26,2016
Minithumbup
By: 'Crawford'
May 26,2016
0 people found
this helpful
I recently bought a flat through Hastings. After very bad experiences with other agencies some of which even resorted to lies it was refreshing to be able to deal with professional people who do not treat you like an idiot. Working with Aydin was such a pleasant experience, even though we never met. He made sure the whole purchase process went smoothly, found ways to resolve issues that came up and I didn't even need to fly to London. I would do more business with Hastings and Aydin again....
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Nov 08,2015
Minithumbdown
By: 'DerivQuant'
Nov 08,2015
4 people found
this helpful
From the beginning until the end, dealing with Hasting's International has been a nightmare. Particularly trying to get back my deposit back. It has been over four weeks now since I moved out of my flat and I am still waiting for my deposit to be returned. I have spoken to Mark on the phone a couple of times, the last time he literally told me...
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What agent could do to change your mind?
For the service they provide, they do not deserve any fee. I have been through 3 different estate agents in the past and all of them were much more professional.
Attached Files
Comment on agent fees
For the service they provide, they do not deserve any fee. I have been through 3 different estate agents in the past and all of them were much more professional.
Was this helpful? Yes
Sep 23,2015
Minithumbup
By: 'Sandra'
Sep 23,2015
0 people found
this helpful
I am extremely happy with the service I received from Hastings International. I am particularly happy with one of your sales team, Aydin. He made sure I was always notified on updates regarding the property I was enquiring about and was always professional but easily approachable at the same time. The process went very smoothly and I never felt out of the loop, thank you Aydin and Hastings International for your service. I will be sure to recommend you!...
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Was this helpful? Yes
Aug 31,2015
Minithumbup
By: 'Mindy123'
Aug 31,2015
0 people found
this helpful
Finding the property was not hard. Hastings made sure that they were flexible with viewing hours and were quite handy. Once we put an offer in, everything just came to a halt. Amit completely failed at keeping in contact with all of us tenants. We had to chase him daily through email, phone and even text as getting in contact with him was not easy. We had to pursue him for about 10 days before we even got a draft contract sent to us, while all the time we were being pushed to send payment. All ...
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Was this helpful? Yes
Apr 13,2015
Minithumbdown
Stephan Daniel
By: 'Vicky A.'
Apr 13,2015
6 people found
this helpful
They will ignore you and withhold your money with no notification or explanation. In terms of communication skills (if you're lucky to speak to them), they are typical bullies! If I wasn't a busy professional I would definately sue them as a matter of principle!...
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Was this helpful? Yes
Jul 22,2014
Minithumbdown
Stephan Daniel
By: 'David'
Jul 22,2014
5 people found
this helpful
Engage Hastings International if you want poor service and at your own risk. I am an landlord and got Mark Porter to search for an tenant for my apartment. Not only was the process slow and unprofessional, emails went unanswered and calls unreturned. The company took many things into their own hands without my consent, including furnishing the apartment and then requesting for me to make payment. Despite saying I do not want the furniture, I was told to pay a cancellation fee else my keys wou...
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By: Hastings Tenant
Jun 02, 2016
View all comments (1)
Hi David, I realise your review was written 2 years ago so you may not receive my post. I have had a very similar experience with Hastings and your words could've come straight out of my mouth! Interested in how this turned out? Hope they didn't get away with it! ...
Mar 08,2014
Minithumbdown
By: 'Tina'
Mar 08,2014
7 people found
this helpful
Do not deal with this company. Took my security deposit immediately ( stood on the street actually) let me down on the flat the week of move in and then I had to really badger them and I mean really hassle them for my deposit to be refunded...
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Was this helpful? Yes
Areas covered
  • SE1
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
85% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,000
  • Max: £350,000

Letting
  • Min: £0
  • Max: £0

NAEA NALS TPOS DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 13 8 1 0 4 0 1 5
Stephan Daniel - upload your photo Stephan Daniel
Lettings Manager
2 reviews

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Thomas Backlog - no image available Thomas Backlog
Branch Manager
0 reviews

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Sal  - upload your photo Sal
2 reviews

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Denise McCabe - upload your photo Denise McCabe
1 reviews

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Louise Norris - upload your photo Louise Norris
1 reviews

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Maglin  - upload your photo Maglin
3 reviews

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Sharon  - upload your photo Sharon
1 reviews

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Fees

No fees set.
Last updated at 12:39 PM 27/09/2017 by Thomas Backlog

Complaints Procedure

No procedure set.
Last updated at 12:39 PM 27/09/2017 by Thomas Backlog

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