• Mathew Jones
    Mathew Jones
  • Shaun Colson
    Shaun Colson
  • Kevin McLean
    Kevin McLean
No description for branch.
Harvey Robinson

22 Market Square St Neots
Cambridgeshire
PE19 2AF

01480 454040

Dec 09,2016
Minithumbup
By:
Dec 09,2016
2 people found
this helpful
Fantastic customer service throughout the entire process from helping us to find a house, keeping us extremely well informed throughout and all the way up to exchange of contracts (we are yet to complete but I have no doubt the excellent service will continue throughout)....
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Comment on agent fees
N/A
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Nov 18,2016
Minithumbup
By:
Nov 18,2016
1 people found
this helpful
We brought a property through Harvey Robinson and Having moved in the past using different agents the level of customer service has been amazing I would highly recommend them. They kept us up to date with the move and made everything a lot less stressful ðΓ‚ΕΈΓ‚ΛœΓ‚Ζ’...
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Sep 07,2016
Minithumbup
By:
Sep 07,2016
1 people found
this helpful
I found both Mathew and Shaun to be very helpful and above all , honest. They always returned phone calls and gave the best service I could have hoped for ....
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Comment on agent fees
Agents fees were acceptable to me
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Aug 19,2016
Minithumbup
By:
Aug 19,2016
3 people found
this helpful
My husband and I would highly recommend the use of this estate agent!!! From the moment we put our offer in, they were honest, reliable and always updated us. We were in a chain of 4 and without their help keeping this together then I am not 100% we would have been able to complete. They did above and beyond what was required and we were so grateful. If and when we manage to get more people to move up here, we are definitely recommending you!!! Thank you again...
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Aug 11,2016
Minithumbup
By:
Aug 11,2016
1 people found
this helpful
I would just like to express my thanks to Matthew and the team at Harvey Robinson, St Neots. They were so helpful in all aspects of the sale of our home, keeping us up to date with the progression of the sale through phone calls or email. They gave a personal and friendly manner along with a good knowledge of the market. We will highly recommend Harvey Robinson and we only found it a shame that they couldn't have dealt with the purchase of our now current home! Thanks again....
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Comment on agent fees
Agents fees were reasonable compared to others but it was first impressions that persuaded us more in the confidence of the agent than a low price.
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Excellent customer service. Shaun was always courteous and responsive in his dealings with me and my family during this probate sale. I particularly appreciated the honest valuation and accurate assessment of prevailing market conditions. I will definitely consider using Harvey Robinson when it comes to selling my own property....
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Comment on agent fees
This is the only agent I spoke to who was honest about the fact this was an easy house to sell and offered a realistic commission.
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Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
We always found Shaun to be very professional. He was always easy to contact either by phone or email and would respond to queries quickly. Whenever we spoke he was always well informed of the status of our chain and helped to ensure the chain progressed accordingly. We would highly recommend him and Harvey Robinson at St Neots....
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Comment on agent fees
not applicable
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Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
I have nothing but praise for the high standard of service received from Harvey Robinson. I have bought and sold a property through them with ease. They have been professional and friendly, responding to enquires in a timely manner and nothing has been too much trouble. I can't fault them! 5 star service....
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Comment on agent fees
competetive rate as sole agent. Could find cheaper but you get what you pay for in my opinion.
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Apr 01,2016
Minithumbup
By:
Apr 01,2016
0 people found
this helpful
Shaun Colson went above and beyond in ensuring the sale went through before the end of March at which point I would have had to pay Stamp Duty. I was always able to speak to Mr Colson when I needed to, he did what he said he was going to do and always kept me up-to-date with what was happening. Also courteous and ready to work with you to overcome problems. What else can you ask for? A credit to his company....
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Comment on agent fees
N/A - I was purchasing the property and the Estate Agent was selling it on behalf of the vendor.
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Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
We were very impressed with the care and attention we received from Mathew and Shaun, and with the business-like, friendly and regular contact throughout our dealings. The experience was excellent and we are happy to recommend Harvey Robertson in St.Neots; we would choose them in any further property dealings....
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Comment on agent fees
n/a - purchase only.
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Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
I had some what of a tricky task at hand when selling my house in St Neots with me residing in Northern Ireland. The guys at Harvey Robinsons made it a lot easier with there friendly approach, constant contact and keeping me up to date on any viewings with feedback shortly after. I imagine with there fast,friendly and professional approach helped sell my property in a short time. I would highly recommend them. Thanks...
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Comment on agent fees
There fees where less than what I had been quoted from other estate agents in the area
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Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
this helpful
Found Shaun to be most helpful any questions asked were answered and I was kept well updated throughout the purchase....
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Comment on agent fees
N/A
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Feb 28,2016
Minithumbup
By:
Feb 28,2016
0 people found
this helpful
An excellent and professional service at all times. Very good communication from all the team, especially appreciated the instant feedback following viewings. Would highly recommend....
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Comment on agent fees
Good
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Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
More than happy with the service we have received everything they said they would do they did and more ,very polite...
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Comment on agent fees
Good
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Jan 19,2016
Minithumbup
By:
Jan 19,2016
0 people found
this helpful
We cannot express how well our purchase went with all at Harvey Robinson, St Neots. Our sale was dealt with in a very friendly and professional manner, we were kept in contact all through the sale. We would not hesitate to recommend them. Many thanks....
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Comment on agent fees
Good
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Jan 16,2016
Minithumbup
By:
Jan 16,2016
0 people found
this helpful
I sold my late mother's retirement apartment in my capacity as her Executor following her sudden death in summer 2015. This unwelcome task was made more difficult as I live almost 200 miles away from her home and I didn't know any estate agents in the area. I interviewed four St Neots agents by telephone to obtain details of their services and fees, and my brother who was over from the USA for our mother's funeral also spoke with a couple of these agents in person. I was impressed by Shaun Co...
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Comment on agent fees
Competitive, although this was not an overriding consideration in choosing Harvey Robinson Sales and Lettings for my sale.
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Jan 15,2016
Minithumbup
By:
Jan 15,2016
0 people found
this helpful
Mathew and the team were extremely helpful. They provided bi-weekly updates. They did everything possible to chase things and move the purchase along. No question was too big or too small for them to respond to....
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Comment on agent fees
As we only purchased through an estate agents we didn't pay any fees which actually means their service was even more unexpected.
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Jan 14,2016
Minithumbup
By:
Jan 14,2016
0 people found
this helpful
I found harveyrobinson on the Internet and have received courtieous help from first speaking on the phone. Then through the viewing of the flat to the exchange of contracts. Each week Shaun has phoned me to keep me up to date on how the process was going with solicitors etc. I would recommend harveyrobinson to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2015
Minithumbup
By:
Dec 23,2015
1 people found
this helpful
I found all members of the team to be courteous, helpful and informative at all times. Nothing was too much trouble and I was kept informed of progress at every stage. My experience was overwhelmingly positive; there is not a single negative point to mention....
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Dec 04,2015
Minithumbup
By:
Dec 04,2015
0 people found
this helpful
Shaun made a very good impression from the outset and was very professional and knowledgable. The property was a rental property and so we did not live there. The market appraisal was hand delivered to our own home on the same day as the valuation. Following our instruction the bookings, numerous viewings and feed back were efficiently dealt with. Although the property did not sell quickly, which we expected, at no time did we feel that Shaun had lost interest or given up! Once an offer was r...
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Comment on agent fees
Very competitive. We had 3 valuations - one commission rate was higher and the other the same.
Was this helpful? Yes
Dec 01,2015
Minithumbup
By:
Dec 01,2015
0 people found
this helpful
Moving home is not exactly a stress free activity but I am absolutely certain that without Harveyrobinson's support, and in particular the tenacity of Mathew, our move would not have happened. From first visit to our home, through viewings and offers, chain chasing and then eventually right through to exchange and completion the feedback was concise and consistently delivered. The whole team were helpful, courteous and honest and a better service could not have been hoped for. We absolutely reco...
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Nov 04,2015
Minithumbup
By:
Nov 04,2015
0 people found
this helpful
I really cannot speak highly enough about these amazing agents. They are friendly, approachable and genuinely nice people. We haven't had the smoothest experience however that has had nothing to do with Harvey Robinson. They have been fantastic and were always there for us to moan at even if it had nothing to do with them and you can very clearly tell they care. They do everything in their power to make sure you receive the very best service. From retaking photos because it wasn't a great day wh...
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Comment on agent fees
Best we could find!
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Oct 29,2015
Minithumbup
By:
Oct 29,2015
0 people found
this helpful
Good professional service Communication very good which is important! Fast and efficient with responses to our questions Handled the negotiations with prospective purchasers very well Overall, very happy and would use again....
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Sep 10,2015
Minithumbup
By:
Sep 10,2015
0 people found
this helpful
Mark was very helpful in everything to do with our house purchase. Giving constant updates on where we were and answering any questions we had promptly and efficiently. Having dealt with a few different estate agents Harvey Robinsons went far beyond what I would have expected and we can't thank them enough....
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Sep 05,2015
Minithumbup
By:
Sep 05,2015
1 people found
this helpful
Harvey Robinson have been very professional in all aspects of our purchase. They arranged for viewings at our request on more than one occasion; they contacted the vendors on our behalf with any questions and were polite and respectful at all times. We were kept fully informed with regard to negotations/bidding process and they liaised with the vendor and our conveyancer to an exemplary standard. We would have no hesitation in recommending Harvey Robinson, and Shaun in particular to any...
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
I have been most impressed by the professional approach and manner in which Mark and his team went about selling our property. Their level of communication was such that it gave me great comfort that this task was well managed, being on the other side of the world....
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Aug 20,2015
Minithumbup
By:
Aug 20,2015
0 people found
this helpful
We have recently sold our property in St Neots and throughout the process we were impressed with the level of service we received from Harvey Robinson. Mathew, as Branch Manager, is clearly, genuinely enthusiastic about his role and this dedication was reflected in the level of efficiency we experienced during our sale. Communication was always very good, for example we were always emailed immediately with viewing reactions and this gave us confidence that we were always being kept well inform...
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Comment on agent fees
The Agent's fees were very competitive.
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Jul 30,2015
Minithumbup
By:
Jul 30,2015
0 people found
this helpful
I can honestly say buying a house it the most stressful thing I have ever done but when it come to selling it went like clockwork.shaun was constantly keeping me updated and always at the end of the phone when needed...would recommend them all day long.....
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Jul 29,2015
Minithumbup
By:
Jul 29,2015
0 people found
this helpful
We found Harvey Robinson to be very competent in all aspects of selling our property. They were very efficient and extremely professional at all times as well as being very pleasant and polite. We would highly recommend them as they offer a personal service which I do not think you would get using larger estate agents....
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Jun 07,2015
Minithumbup
By:
Jun 07,2015
0 people found
this helpful
Mathew Jones at Harvey Robinson when purchasing our house through them was first class. He was extremely helpful, friendly, professional and most importantly he got back to us when promised. Mathew went out of his way to help us, returned any queries or telephone calls as soon as was possible. We would recommend his services....
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Areas covered
  • PE19
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£64,000
  • Max: Β£1,700,000

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From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 31 0 16 0 0 0
Mathew Jones Mathew Jones
Branch Manager
35 reviews

About Mathew No description set View full profile
Shaun Colson Shaun Colson
Senior Negotiator
30 reviews

About Shaun No description set View full profile
Kevin McLean Kevin McLean
Senior Negotiator
2 reviews

About Kevin No description set View full profile

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Fees

No fees set.
Last updated at 11:38 AM 13/04/2016 by Mathew

Complaints Procedure

No procedure set.
Last updated at 11:38 AM 13/04/2016 by Mathew

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