Properties Glasgow - Infiniti Properties
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    Hugh Young
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Harvey Donaldson & Gibson

19 Waterloo Street City Centre, Glasgow
Glasgow City
G2 6AY

0141 204 0808

Jul 03,2014
Minithumbdown
By:
Jul 03,2014
1 people found
this helpful
Used HDG through Countrywide after much influence from the Estate Agent advising as they were all the one group, they had a great relationship with them an affinity as their aim was getting our house on the market. Surveyor turned up 2 hours late, which seriously disrupted our day, he also forgot his damp reader and had to return around 3 hours later...totally unprofessional. He went through our home like a man on a mission to make sure he found something to cause us work. He told us he was o...
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Sep 25,2012
Minithumbdown
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Sep 25,2012
2 people found
this helpful
Overall would not recommend this surveyor.. In the current property market not easy to sell/buy houses and in my opinion the choice of language used within the home report was nothing short of protectionism in case of any comeback. While appreciate that this is now common in surveying reports the language used hindered the sale of our property unfairly when compared to reports on similar houses. For example when selling a period proprerty that is over 100 years there is some evidence of stru...
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Aug 17,2012
Minithumbdown
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Aug 17,2012
2 people found
this helpful
Extremely poor service customer service. They did not supply a \'Buy to Let\' valuation with a hoom report (Now standard practice with most Surveyors in Glasgow as 2012) then refused to perform a refresh on the home report. Staff abrupt and arrogant. Avoid if possible....
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What agent could do to change your mind?
In the current housing market all help and assistance should be made readily available from all parties who provide services especially on simple aspects. If you treat clients and customers well then your company and services will develop positively. Unfortunately this company are not customer driven and I have nothing but negative comments to make about the services. Very poor indeed.
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Jun 21,2012
Minithumbup
By:
Jun 21,2012
0 people found
this helpful
I was surprised to read about so many negative experiences. I used Harvey Donaldson and Gibson for my home report on 10 May 2012, and have been very impressed with their communication and ability. Although the reports weren\'t perfect (as the properties weren\'t perfect), they did seem to find all problems and reported them. I would have no hesitation in recommending this company....
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Jun 01,2012
Minithumbup
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Jun 01,2012
0 people found
this helpful
I decided to bypass the estate agent when it came to organising my Home Report and go direct to a chartered surveyors. Obviously this was due to cost as the estate agents are really taking advantage of sellers when it comes to this. After a few phone calls and online quotes I was contacted by Lynne Gentleman from Harvey Donaldson & Gibson to see if I wanted to accept their quote and arrange the survey. I found her to be genuinely helpful and friendly - not a pushy salesperson and based...
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Feb 01,2012
Minithumbdown
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Feb 01,2012
1 people found
this helpful
Completed a valuation of our property and refused to acknowledge that an en-suite facility was indeed en-suite (it is linked to a bedroom, has a door to it, shower, toilet and sink - what else is it?!) and suggested that a room at the rear of our house was a converted outhouse, was thin-bricked, had the back door to the property (it does not!) and could not be counted as a proper room - it is not thin-bricked and is, quite clearly, not a converted out-house. They refused to reconsider these poin...
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Oct 03,2011
Minithumbdown
By:
Oct 03,2011
1 people found
this helpful
They left the front door of my unoccupied property open for 2 days, it could have been more if I hadn't went over to check everything. I wasn't notified of their visit and had to call my estate agents to find out who had been in. I complained and didn't get an apology and when I received my home report I was astounded to read I had a bungalow with an attic conversion. My mid terraced house was nothing like the description and my home address was wrong. Absolute rubbish....
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May 18,2011
Minithumbdown
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May 18,2011
1 people found
this helpful
They completed my Home Report and I challenged several points that I did not feel were accurate (eg saying central heating was switched off and may be illegally positioned, when in fact it was switched on and was a brand new system under guarantee). They refused to correct anything and communication was minimal and snippy....
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May 13,2011
Minithumbdown
By:
May 13,2011
1 people found
this helpful
Requested a refreshed home report to show that repairs to rainwater fittings had been made. Received exactly the same report as previous one with no amendments showing repairs had been carried out. Has now slowed up house sale process causing great stress....
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Aug 15,2010
Minithumbdown
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Aug 15,2010
1 people found
this helpful
Bought a property using their home report. They missed dry rot out of the report which cost ...
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Jun 06,2010
Minithumbdown
By:
Jun 06,2010
2 people found
this helpful
As recommended by the Estate Agents I used Harvey Donaldson & Gibson for the home report, They spent half hour looking round the house, 15 Minutes in his car writing & sending his report. Sent me a load of rubbish via the Internet and have now tried to claim ...
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Oct 08,2009
Minithumbdown
By:
Oct 08,2009
2 people found
this helpful
Home report done 27/07/09. Informed the office and the Surveyor that I had since put in new electric heating. They still have not rectified this on the Home Report. Extremely annoyed at their lack of communication. Not acceptable service for the Feewhich they have in full....
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Aug 16,2009
Minithumbdown
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Aug 16,2009
2 people found
this helpful
I used their Glasgow office to do a Home Report for the sale of my property.They described the windows as 'poor' and single glazed despite the fact they had been fully renovated and double glazed. Despite repeated efforts to rectify factual errors they refused to do so. I shall now complain to RICS (if that is worth the effort I dont know)...
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Aug 03,2009
Minithumbdown
By:
Aug 03,2009
3 people found
this helpful
They carried out a home report on a property I'm interested in. Nothing in it which a five year old wouldn't have written. They just described the property, that's all. It is a bungalow and they said it has a lift! Theyalso said it's connected to mains drainage when it isn't......
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Feb 10,2009
Minithumbdown
By:
Feb 10,2009
2 people found
this helpful
They carried out our Home report. Not only is it full of standard clauses which don't refer to my property, they never completed the amended survey....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Barty Sinclair - upload your photo Barty Sinclair
1 reviews

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Lynne  Gentleman - upload your photo Lynne Gentleman
1 reviews

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Hugh Young - upload your photo Hugh Young
1 reviews

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