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    James Pacey
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    Alan Young
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Harrison Murray

3 George Row Northampton
Northamptonshire
NN1 1DF

01604 622205
Aug 10,2017
Minithumbdown
James Pacey
Alan Young
By: 'ECS'
Aug 10,2017
0 people found
this helpful
Completely useless - avoid at all costs! After being given instructions about how to lock the door of my property (there are two bolts on my door which I do not use), one of the members of HM decided to ignore these and lock me out of my property. I received no apology and was told this was somehow my fault. When it came to receiving an offer for my property I was told that the buyer was chain free and was ready to proceed. It later turned out that the buyer had two properties to sell and didn...
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Comment on agent fees
Very expensive for no extra service (1.25%) - you'd be better off using an online estate agent like Purple Bricks.
Was this helpful? Yes
Dec 15,2016
Minithumbdown
By: 'Jenny'
Dec 15,2016
3 people found
this helpful
I will avoid to use this agency again. Bought a property from this agency, staff there are arrogant,impatient, only standing on seller's side....
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Comment on agent fees
n/a
Was this helpful? Yes
Mar 18,2015
Minithumbdown
By: 'STEVE WILSON'
Mar 18,2015
0 people found
this helpful
Hi there I have had two properties let through HM in Northampton; property A & B. Property A- we bought through HM with sitting tenants, they had two very active dogs. When the refit between tenants started the house stunk of dog, there was dirt and filth everywhere. However, the inspection reports said the house was clean, tidy and well looked after. Some of the reports were verbatim copies off the computer. I must add I got back my deposit in full but HM had not done the job they were...
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What agent could do to change your mind?
I don\'t know whether some of the issues are due the move to Notts Building Society or not and they need to sort out the teething problems. But even before that there were many shortcomings. I think overall there needs to be more coordination between branches and head office.
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Comment on agent fees
I have only had a verbal breakdown of the fees-having not received the written copy. I am undecided.
Was this helpful? Yes
Oct 27,2012
Minithumbdown
By: 'Mick'
Oct 27,2012
0 people found
this helpful
Terrible service. All nods and smiles when they need something. If you have a problem expect a 6 month lead time. I had a 1 year old child and they took ages to sort the boiler out in the middle of winter. Rude, arrogant and treat you like dirt. They came around supposedly to take photos of a problem i reported.. so they could get this fixed. next minute those photos are on right move and they are telling me the land lord has decided to sell up. Don\'t trust this agency. Very unprofessional and...
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May 14,2007
Minithumbdown
By: 'scottie'
May 14,2007
6 people found
this helpful
Unfortunately very agressive and unhelpful....
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By: Agentsliketofobboff
Nov 10, 2011
View all comments (3)
Much Better now??? Really? So far I am not at all impressed with the Northampton branch, East Hunsbury branch to be more specific. If you guy's don't pull your finger out soon, I will be delighted to put my experience on here. ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £172,000
  • Max: £172,000

Letting No data



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James Pacey - upload your photo James Pacey
1 reviews

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Alan Young - upload your photo Alan Young
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Awards won by Harrison Murray, Northampton NN1 1DF

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