Harrison Murray
Leicester, LE1
1.2/5, 12 reviews
0% recommended
100% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

No company information

Opening Hours
Address

Harrison Murray
7-9 Halford Street
Leicester
Leicestershire
LE1 1JA
0116 2537722

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 50% £495 £795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 4 0 6 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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“Well what can I say!! An absolute joke!!! I ......”

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Mar 16,2020
Minithumbdown
By: 'STEVE'
Mar 16,2020
1 people found
this helpful
Well what can I say!! An absolute joke!!! I have just enquired about a property they are advertising for sale, and the possibility to view. Because I didn't want to share my personal details with a voice on the end of the phone I was ...
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“I have used HM lettings for a while but found......”

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Feb 16,2020
Minithumbdown
By: 'Mike'
Feb 16,2020
0 people found
this helpful
I have used HM lettings for a while but found them to be unsatisfactory. I get the impression that though this is my property the agency is more concerned about two things a] the concerns of the tenant are paramount. b] keeping the tenant in ...
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“Awful! Arranged for a viewing, no followup te......”

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Aug 29,2019
Minithumbdown
By: 'farrah'
Aug 29,2019
0 people found
this helpful
Awful! Arranged for a viewing, no followup text for confirmation. tried calling but no one picks the phone up, A few days later, found that the property has been let. No contact from them to cancel the appointment....
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“Poor Experience...”

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Jun 19,2019
Minithumbdown
By: 'Kumar'
Jun 19,2019
0 people found
this helpful
I used HM to be the letting agent. The initial contact was very good. The letting manager came promptly and put the house on the market promptly. However, thereafter the response was poor. They claimed a tenant was interested and would take it on if ...
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Comment on agent fees
The quoted fee was fine, but is only meaningful if the work is done to satisfaction.
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“I am 32 year old, employed woman, living on my own ......”

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Nov 24,2015
Minithumbdown
Sacha
By: 'Disgruntled'
Nov 24,2015
10 people found
this helpful
I am 32 year old, employed woman, living on my own and had taken the property on for 6 months pending the purchase of my own house. Lets put it this way, if I ran my department like this I would have lost my job 100 times over ...
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What agent could do to change your mind?
Remove themselves from the letting market entirely pending a complete shake up of their staff and service levels - a new maintenance department ( i'm not sure if this is outsourced but they are horrendous) and perhaps an education on how to treat their clients?
Attached Filesnbsp;
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“Harrison Murray is a joke. When we first rented our ......”

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Oct 01,2015
Minithumbdown
Sacha
By: 'Darth'
Oct 01,2015
6 people found
this helpful
Harrison Murray is a joke. When we first rented our property last year, they said that the place was cleaned. Particularly the stove. That was false, the stove was caked with grim and grease. We ended up purchasing an oven of our own, because we ...
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What agent could do to change your mind?
Answer their phones, hire competent staff and competent builders, and get repairs done quickly and properly when tenants need them. Communicate with your builders and inspectors, and stop giving people the run around.
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“This agency is an absolute joke! Customer service is non-existent ......”

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Jun 23,2015
Minithumbdown
By: 'Sietse'
Jun 23,2015
4 people found
this helpful
This agency is an absolute joke! Customer service is non-existent and I would advise people to stay away from them as far as possible. Unfortunately I only found this website after signing the contract with them. If I would have seen the reviews on this ...
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“I was a tenant with them until March 2014 and when ......”

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Jun 08,2014
Minithumbdown
Mollie
By: 'Manuela'
Jun 08,2014
0 people found
this helpful
I was a tenant with them until March 2014 and when I left the property they tried to make me pay for a bunch of structural problems. I had to dispute the issue with TDS, which I won but they still refuse to return the deposit, ...
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“Using Harrison Murray Lettings to "manage" the letting of my ......”

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Apr 29,2014
Minithumbdown
By: 'leicesterfan'
Apr 29,2014
3 people found
this helpful
Using Harrison Murray Lettings to "manage" the letting of my house has been the most miserable, tiring and worst customer experience of my life. The level of incompetency from start to finish with these people is astounding. The entire letting was mismanaged from the offset ...
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“We were renting a property for two and a half ......”

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Aug 19,2013
Minithumbdown
By: 'JJ'
Aug 19,2013
2 people found
this helpful
We were renting a property for two and a half years and had never been late paying once. We were told out of the blue by our landlord that he may have to sell the property and that he wanted agents too come in and ...
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What agent could do to change your mind?
We all understand a contract. But as a tenant that has paid rent on time without fail and maintained the property too a good standard they could have had the decency to let us out of the last two weeks of notice. They were quick enough with the excuses for cheating us out of a whole weeks notice. I wouldn't deal with this company. This is our lives they are messing with.
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“Harrison Murray have no idea of the concept of service ......”

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Mar 20,2013
Minithumbdown
By: 'Very'
Mar 20,2013
2 people found
this helpful
Harrison Murray have no idea of the concept of service let alone the ability to deliver it. They say they fully checked the tenant but he turned out to be self employed and only paid the rent on time ONCE in six months. They allowed ...
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“I would never recomend this agency to anyone. There are ......”

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Mar 24,2012
Minithumbdown
Holly
By: 'Dissapointed'
Mar 24,2012
8 people found
this helpful
I would never recomend this agency to anyone. There are never there when you need them and always behind your feet when they need something from you. They were talking to me one things in person and writing completely the opposite! I am so dissapointed ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Harrison Murray, Leicester LE1 1JA



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