“Well what can I say!! An absolute joke!!! I ......”
2 Star Review
Mar 16,2020
By:
'STEVE'
Mar 16,2020
Branch: Leicester, 7-9 Halford Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE67
Branch: Leicester, 7-9 Halford Street
Sales (Prospective customer)
Postcode: LE67
1
people found
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Well what can I say!! An absolute joke!!!
I have just enquired about a property they are advertising for sale, and the possibility to view. Because I didn't want to share my personal details with a voice on the end of the phone I was ...
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1
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“I have used HM lettings for a while but found......”
1 Star Review
Feb 16,2020
By:
'Mike'
Feb 16,2020
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: LE3
Branch: Leicester, 7-9 Halford Street
Lettings (as a Landlord)
Postcode: LE3
0
people found
this helpful
I have used HM lettings for a while but found them to be unsatisfactory. I get the impression that though this is my property the agency is more concerned about two things a] the concerns of the tenant are paramount. b] keeping the tenant in ...
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0
people found
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“I would give 0 stars if I could. Awful agency......”
1 Star Review
Dec 06,2019
By:
'TINA'
Dec 06,2019
Branch: Leicester, 233 Hinckley Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: LE3
Branch: Leicester, 233 Hinckley Road
Sales (as a Vendor)
Postcode: LE3
1
people found
this helpful
I would give 0 stars if I could. Awful agency. We were lied to about the progress of the sale, 3 months in and there was no mortgage offer and lied about searches being started. Do not use this company. Waste time and money. Had to end ...
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1
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“Awful! Arranged for a viewing, no followup te......”
1 Star Review
Aug 29,2019
By:
'farrah'
Aug 29,2019
Branch: Leicester, 7-9 Halford Street
Services: Lettings (Prospective customer)
Rent PCM: £600
Would you recommend?: No
Postcode: LE1
Branch: Leicester, 7-9 Halford Street
Lettings (Prospective customer)
Rent PCM: £600
Postcode: LE1
0
people found
this helpful
Awful! Arranged for a viewing, no followup text for confirmation. tried calling but no one picks the phone up, A few days later, found that the property has been let. No contact from them to cancel the appointment....
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0
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1 Star Review
Jun 19,2019
By:
'Kumar'
Jun 19,2019
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Landlord)
Rent PCM: £795
Would you recommend?: No
Postcode: LE18
Branch: Leicester, 7-9 Halford Street
Lettings (as a Landlord)
Rent PCM: £795
Postcode: LE18
0
people found
this helpful
I used HM to be the letting agent. The initial contact was very good. The letting manager came promptly and put the house on the market promptly. However, thereafter the response was poor. They claimed a tenant was interested and would take it on if ...
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Comment on agent fees
The quoted fee was fine, but is only meaningful if the work is done to satisfaction.
0
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“Excellent, friendly service...”
5 Star Review
Jun 17,2019
By:
'Happy'
Jun 17,2019
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: LE7
Branch: Leicester, 7-9 Halford Street
Lettings (as a Landlord)
Postcode: LE7
0
people found
this helpful
I have had really bad experiences with other agents, Harrison Murray are by far the most friendly, helpful and best agent in town. The two ladies were really helpful and proffesional throughout the whole process and even helped out with the mess the other agent ...
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Comment on agent fees
really good, they can match and negotiate to suit.
0
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1 Star Review
Jun 01,2019
By:
'Wattsy'
Jun 01,2019
Branch: Syston, 10 High Street
Services: Sales (Prospective customer)
Sold price: £475000
Would you recommend?: No
Postcode: LE7
Branch: Syston, 10 High Street
Sales (Prospective customer)
Sold price: £475000
Postcode: LE7
0
people found
this helpful
PLEASE BE CAREFUL WHEN USING HARRISON MURRAY.
they sell houses using gazumping techniques trying to put pressure on increasing your bid.
They are a immoral company....
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Comment on agent fees
Did not get that far
0
people found
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“Disappointing review from seller...”
1 Star Review
May 09,2019
By:
'Anonymous'
May 09,2019
Branch: Leicester, 7-9 Halford Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE5
Branch: Leicester, 7-9 Halford Street
Sales (Prospective customer)
Postcode: LE5
1
people found
this helpful
They don't advertise on Zoopla!! On 3 occasions I was told that my house would be advertised in both the city centre and Syston branches but this has never happened as when I rang the Syston branch they stated they have no information regarding my property....
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1
people found
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1 Star Review
Mar 26,2019
By:
'shaz'
Mar 26,2019
Branch: March, Hill House
Market Place
Services: Sales (as a Vendor)
Sold price: £490000
Would you recommend?: No
Postcode: PE26
Branch: March, Hill House
Market Place
Sales (as a Vendor)
Sold price: £490000
Postcode: PE26
1
people found
this helpful
They are in the process of selling my house and have a offer which was accepted some months ago, however i have been messed about, messed about and messed about by them, and told lie after lie. Someone contacted the March branch who wanted to ...
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Comment on agent fees
For what they are doing, dreadful
1
people found
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“they refused to let me view a property...”
1 Star Review
Jan 30,2019
By:
'Elaine'
Jan 30,2019
Branch: Melton Mowbray, 34 Market Place,
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE13
Branch: Melton Mowbray, 34 Market Place,
Sales (Prospective customer)
Postcode: LE13
0
people found
this helpful
The same thing happened to me as it did to Jon. I feel so strongly that I shall put a note through the vendors' door about the service that they are not getting. I shall never use these estate agents and I shall spread the ...
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0
people found
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“Refused my request to view a property...”
1 Star Review
Jan 11,2019
By:
'Jon'
Jan 11,2019
Branch: Melton Mowbray, 34 Market Place,
Services: Sales (Prospective customer)
Sold price: £240000
Would you recommend?: No
Postcode: LE13
Branch: Melton Mowbray, 34 Market Place,
Sales (Prospective customer)
Sold price: £240000
Postcode: LE13
5
people found
this helpful
I telephoned the Melton Mowbray branch of HM to enquire about viewing a property only to be told that unless I agreed for them to build a profile of me and my personal data they would not be able to process the request â surely at ...
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5
people found
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“Don't work with them...”
1 Star Review
Nov 03,2018
By:
'Mihai'
Nov 03,2018
Branch: Leicester, 2 King Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: LE3
Branch: Leicester, 2 King Street
Lettings (as a Tenant)
Postcode: LE3
1
people found
this helpful
Very unprofessional. Theh set me up a view to let one property ,but they never came. I was waitting for them in cold with a small baby. Shame!!!...
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1
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“Keep well away from this estate agent if your buying they are liars and will waste your money on surveys and time...”
1 Star Review
May 28,2018
By:
'Mo'
May 28,2018
Branch: Northampton, 3 George Row
Services: Buying agent
Would you recommend?: No
Postcode: NN3
Branch: Northampton, 3 George Row
Buying agent
Postcode: NN3
2
people found
this helpful
i was buying my property through this estate agent. I viewed the property and made a offer. One day later get a phone call from the branch manager Alan and was told my offer has been been accepted. I found a solicitor and got everything ...
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Comment on agent fees
BAD BAD BAD
2
people found
this helpful
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“Dealt with Harrison Murray as a purchaser. Very disorganised and ......”
1 Star Review
Feb 25,2018
By:
'zazz'
Feb 25,2018
Branch: Wigston, 13 Leicester Road
Services: Sales (Prospective customer)
Sold price: £163000
Would you recommend?: No
Postcode: LE18
Branch: Wigston, 13 Leicester Road
Sales (Prospective customer)
Sold price: £163000
Postcode: LE18
1
people found
this helpful
Dealt with Harrison Murray as a purchaser. Very disorganised and unprofessional. Hard to believe some of the statements made by one new member of staff who should not have been allowed to deal with customers without supervision! Would not deal with them again in future....
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Comment on agent fees
Unknown
1
people found
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“Very happy with the service we received from Harrison Murray ......”
5 Star Review
Oct 21,2017
By:
'Pilot'
Oct 21,2017
Branch: Melton Mowbray, 34 Market Place,
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: LE13
Branch: Melton Mowbray, 34 Market Place,
Sales (as a Vendor)
Postcode: LE13
0
people found
this helpful
Very happy with the service we received from Harrison Murray when we instructed them to sell. They found our buyer by matching our details with buyer's requirements before our property was even advertised. We were under pressure to complete subsequent purchase in a short time ...
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Comment on agent fees
Average fees charged - similar to other agents in the area.
0
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“Completely useless - avoid at all costs!After being given ......”
1 Star Review
Aug 10,2017
By:
'ECS'
Aug 10,2017
Branch: Northampton, 3 George Row
Services: Sales (as a Vendor)
Sold price: £172000
Would you recommend?: No
Postcode: NN1
Branch: Northampton, 3 George Row
Sales (as a Vendor)
Sold price: £172000
Postcode: NN1
4
people found
this helpful
Completely useless - avoid at all costs!
After being given instructions about how to lock the door of my property (there are two bolts on my door which I do not use), one of the members of HM decided to ignore these and lock me ...
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Comment on agent fees
Very expensive for no extra service (1.25%) - you'd be better off using an online estate agent like Purple Bricks.
4
people found
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“I am really disappointed with the after service from Harrison ......”
1 Star Review
Apr 18,2017
By:
'Paula'
Apr 18,2017
Branch: Nottingham, 5/13 Upper Parliament Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG8
Branch: Nottingham, 5/13 Upper Parliament Street
Lettings (as a Tenant)
Postcode: NG8
2
people found
this helpful
I am really disappointed with the after service from Harrison Murray Lettings Agency in Wollaton, Nottingham. After leaving a rented property on 3rd March 2017, my deposit was only received today, 18th April 2017.
In my opinion, this is far too long, especially after renting two other ...
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Comment on agent fees
N/A
2
people found
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“Can't fault them. Bought a run-down place in Mapperley and ......”
5 Star Review
Apr 05,2017
By:
'Eddie'
Apr 05,2017
Branch: Nottingham, 5/13 Upper Parliament Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NG3
Branch: Nottingham, 5/13 Upper Parliament Street
Lettings (as a Landlord)
Postcode: NG3
0
people found
this helpful
Can't fault them. Bought a run-down place in Mapperley and spent about £10k making it good. Had a few agents round some ignored the £10k I'd spent making it a lovely place and insisted on a rental based only on the average for the locality. ...
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Comment on agent fees
We save with The Nottingham so we got a full managed @ 8%. Their setup fee was a bit OTT but given the great rental on a long lease they got I can't complain.
0
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“I will avoid to use this agency again. Bought a ......”
3 Star Review
Dec 15,2016
By:
'Jenny'
Dec 15,2016
Branch: Northampton, 3 George Row
Services: Buying agent
Would you recommend?: No
Postcode: NN2
Branch: Northampton, 3 George Row
Buying agent
Postcode: NN2
5
people found
this helpful
I will avoid to use this agency again. Bought a property from this agency, staff there are arrogant,impatient, only standing on seller's side....
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Comment on agent fees
n/a
5
people found
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“I feel i should write about my experience with Harrison ......”
1 Star Review
Nov 19,2016
By:
'The'
Nov 19,2016
Branch: Melton Mowbray, 34 Market Place,
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: LE13
Branch: Melton Mowbray, 34 Market Place,
Sales (Prospective customer)
Postcode: LE13
6
people found
this helpful
I feel i should write about my experience with Harrison Murray, 4 years ago i tried to sell my house with them. I had no interest at all with the £115,000 price they valued at, it turned out to be at least £7000 over the odds, i had ...
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Comment on agent fees
I cant comment currently, but previously it was very high
6
people found
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“I am 32 year old, employed woman, living on my own ......”
1 Star Review
Nov 24,2015
By:
'Disgruntled'
Nov 24,2015
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: No
Postcode: LE3
Branch: Leicester, 7-9 Halford Street
Lettings (as a Tenant)
Rent PCM: £595
Postcode: LE3
10
people found
this helpful
I am 32 year old, employed woman, living on my own and had taken the property on for 6 months pending the purchase of my own house.
Lets put it this way, if I ran my department like this I would have lost my job 100 times over ...
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What agent could do to change your mind?
Remove themselves from the letting market entirely pending a complete shake up of their staff and service levels - a new maintenance department ( i'm not sure if this is outsourced but they are horrendous) and perhaps an education on how to treat their clients?
Attached Filesnbsp;
10
people found
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“Harrison Murray is a joke. When we first rented our ......”
1 Star Review
Oct 01,2015
By:
'Darth'
Oct 01,2015
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: LE18
Branch: Leicester, 7-9 Halford Street
Lettings (as a Tenant)
Rent PCM: £495
Postcode: LE18
6
people found
this helpful
Harrison Murray is a joke. When we first rented our property last year, they said that the place was cleaned. Particularly the stove. That was false, the stove was caked with grim and grease. We ended up purchasing an oven of our own, because we ...
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What agent could do to change your mind?
Answer their phones, hire competent staff and competent builders, and get repairs done quickly and properly when tenants need them. Communicate with your builders and inspectors, and stop giving people the run around.
Attached Filesnbsp;
6
people found
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“HarrisonMurray now use a voicemail system to stop the caller ......”
1 Star Review
Jul 22,2015
By:
'Steve'
Jul 22,2015
Branch: Northampton, 194-196 Wellingborough Road
Services: Lettings (as a Landlord)
Rent PCM: £610
Would you recommend?: No
Postcode: NN3
Branch: Northampton, 194-196 Wellingborough Road
Lettings (as a Landlord)
Rent PCM: £610
Postcode: NN3
3
people found
this helpful
HarrisonMurray now use a voicemail system to stop the caller from speaking to anyone directly. You have to wait for them to call you-sometimes it can be several HOURS. This is a long time for a yes or no answer to a simple question. THIS ...
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What agent could do to change your mind?
They need to get back to basics. Do away with the voicemail system and employ enough staff needed to do the jobs that have to be done. If a landlord or tenant are calling HM its because they need to talk to someone, not just for laughs. The management are poking fun at landlords and tenants alike.
Attached Filesnbsp;
3
people found
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“Totally feel sick and physically drained from how rude they ......”
1 Star Review
Jun 24,2015
By:
'h'
Jun 24,2015
Branch: Melton Mowbray, 34 Market Place,
Services: Sales (as a Vendor)
Sold price: £120000
Would you recommend?: No
Postcode: LE13
Branch: Melton Mowbray, 34 Market Place,
Sales (as a Vendor)
Sold price: £120000
Postcode: LE13
6
people found
this helpful
Totally feel sick and physically drained from how rude they are.
During the Sale of my flat Sandra argued with me saying I'm biting of my nose to spite my face if I didnt accept the low offer the buyer had offered. At this point ...
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6
people found
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“This agency is an absolute joke! Customer service is non-existent ......”
1 Star Review
Jun 23,2015
By:
'Sietse'
Jun 23,2015
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: LE9
Branch: Leicester, 7-9 Halford Street
Lettings (as a Tenant)
Rent PCM: £725
Postcode: LE9
4
people found
this helpful
This agency is an absolute joke! Customer service is non-existent and I would advise people to stay away from them as far as possible. Unfortunately I only found this website after signing the contract with them. If I would have seen the reviews on this ...
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4
people found
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“Hi there I have had two properties let through HM ......”
2 Star Review
Mar 18,2015
By:
'STEVE'
Mar 18,2015
Branch: Northampton, 3 George Row
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: NN5
Branch: Northampton, 3 George Row
Lettings (as a Landlord)
Postcode: NN5
1
people found
this helpful
Hi there I have had two properties let through HM in Northampton; property A & B.
Property A- we bought through HM with sitting tenants, they had two very active dogs. When the refit between tenants started the house stunk of dog, there was dirt and ...
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What agent could do to change your mind?
I don't know whether some of the issues are due the move to Notts Building Society or not and they need to sort out the teething problems. But even before that there were many shortcomings. I think overall there needs to be more coordination between branches and head office.
Attached Filesnbsp;
Comment on agent fees
I have only had a verbal breakdown of the fees-having not received the written copy. I am undecided.
1
people found
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“We have just bought a house via this agent. I ......”
1 Star Review
Jul 15,2014
By:
'Mrs'
Jul 15,2014
Branch: Enderby, 2A King Street
Enderby
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: LE19
Branch: Enderby, 2A King Street
Enderby
Sales (as a Buyer)
Postcode: LE19
4
people found
this helpful
We have just bought a house via this agent. I am thoroughly disappointed in particular with their attitude towards us as the buyers. When there were problems highlighted in the survey they spoke to me as though it were my fault. They were so unhelpful ...
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4
people found
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“My daughter was about to purchase a property from HM ......”
1 Star Review
Jun 19,2014
By:
'Julie'
Jun 19,2014
Branch: Harpenden, 13 Church Green
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: AL5
Branch: Harpenden, 13 Church Green
Sales (Prospective customer)
Postcode: AL5
4
people found
this helpful
My daughter was about to purchase a property from HM but was told to look at the property next door which had just come back on the market and was told "it was better".This she did but I then asked her why did it ...
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4
people found
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“I was a tenant with them until March 2014 and when ......”
1 Star Review
Jun 08,2014
By:
'Manuela'
Jun 08,2014
Branch: Leicester, 7-9 Halford Street
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: LE2
Branch: Leicester, 7-9 Halford Street
Lettings (as a Tenant)
Rent PCM: £575
Postcode: LE2
0
people found
this helpful
I was a tenant with them until March 2014 and when I left the property they tried to make me pay for a bunch of structural problems. I had to dispute the issue with TDS, which I won but they still refuse to return the deposit, ...
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0
people found
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“After many disappointing experiences with local agents it was with ......”
5 Star Review
Apr 29,2014
By:
'Mrs'
Apr 29,2014
Branch: Harpenden, 13 Church Green
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: AL5
Branch: Harpenden, 13 Church Green
Sales (as a Buyer)
Postcode: AL5
0
people found
this helpful
After many disappointing experiences with local agents it was with great pleasure we stumbled across Branka Fenton at Harrison Murray. I genuinely believe her when she says she is determined to change the negative view people can get about estate agents. Branka really listened to ...
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0
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